View from property

Reviews of Kokatahi Valley Country Inn

2.5 out of 5
Kokatahi Valley Country Inn
113 Upper Kokatahi Road, Kokatahi, Hokitika

Reviews

7.0

Good

Rating 10 - Excellent. 4 out of 30 reviews" "
Rating 8 - Good. 16 out of 30 reviews" "
Rating 6 - Okay. 4 out of 30 reviews" "
Rating 4 - Poor. 4 out of 30 reviews" "
Rating 2 - Terrible. 2 out of 30 reviews" "

7.8/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

Reviews

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Character Kiwi Hotel
We had a good stay. Hosts Jared & Lauren made us feel welcome. Great location for Hokitika Gorge & Lake Kanieri.
Stayed 1 night in Jan 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
It’s uniqueness. Owners were friendly and accomodating.
Stayed 1 night in Dec 2020

10/10 Excellent

Gary, Christchurch,

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
With the new owners just having taken over ,,WE were well looked after the meals were as good if not better than we have had elsewhere ,,These are a young couple giving it a go and i am shore in time will do very well ,,Well worth a visit value for money and a good old west coast pub experience,,
Stayed 1 night in Dec 2020

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
They sprayt the room, So you didn’t smel it. Horrible. No WiFi in the room, you had to Go to a bar where it smelt like a room that was closed for Manny years. Cathair in the towels. Very poor breakfast. Sorry this place is Realy fallen apart. Shame on you hotels.com that this is in your register. Check this place yourself.
Stayed 2 nights in Feb 2020

4/10 Poor

Verified traveller

The location of this property was the only + about our stay-set in beautiful countryside but very disappointing accommodation, it really needs a lot of attention to make it more appealing to visitors in the area ! However I would visit again
Stayed 1 night in Feb 2020

6/10 Okay

Anne Kølner

Travelled with group
Liked: Cleanliness, staff & service
Good water pressure in the shared showers
Place was fine. Got allergies from the carpet, blankets. Good water pressure in the shared facilities.
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
the hosts were super friendly and the property has lots of character.
Stayed 1 night in Jan 2020

8/10 Good

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really nice country hotel
Stayed 1 night in Nov 2019

6/10 Okay

Verified traveller

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Odd location; middle of nowhere with no signage. Owner’s daughter was waiting in a Ute on the side of the road for us. The owner was off in Hokitika. The daughter was lovely and very friendly but it was very weird and disappointing. Old room; tiny bathroom. But comfy bed. Very quiet as we were the only guests. Wasn’t sure how to check out as we’d only been given a key by the daughter, so the next morning we just left the key where we’d found it.
Stayed 1 night in Oct 2019

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness
Disliked: Amenities
The lounge bar was fantastic, pool table, darts and large tv
Stayed 1 night in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was fine .would stay again.bed was very soft though
Stayed 1 night in Apr 2019

8/10 Good

Verified traveller

Stayed 1 night in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice peaceful stay. The country site is calming and relaxing
Stayed 1 night in Feb 2019

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Staff & service, property conditions & facilities
Quite the worst place that I have had the misfortune to stay at
Stayed 1 night in Feb 2019
Response from kylie on 19 Feb 2019
HI, It is a shame you did not feel like letting us know if you had any concerns at the time you stayed, we would have been happy to help in anyway.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly welcome. Good value for money. More frills than expected eg. towels provided.
Stayed 1 night in Jan 2019
Response from Kylie on 30 Jan 2019
Hi There, thanks for taking the time to post a review, we are happy you enjoyed your stay, and do our best to add to a positive holiday for our guests,

8/10 Good

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay
The people were lovely.
Stayed 2 nights in Jan 2019
Response from kylie on 18 Jan 2019
Hi Andrea, thanks for taking the time to post a review, Im glad you enjoyed you stay with us! PS, you were great too!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great country stay close to Hokitika George great hospitality great local pub wonderfull
Stayed 1 night in Jan 2019
Response from kylie on 18 Jan 2019
Hi, thanks for posting a review, we try our best to make sure everyone enjoys their stay, its great to hear to made the most of all our local gems.

8/10 Good

Deepali

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful countryside motel
Extremely beautiful area and views. Nice place run by service minded people.
Stayed 1 night in Dec 2018
Response from kylie on 28 Dec 2018
Thankyou for your review, we enjoy the area too! no matter the weather its always beautiful, have a great new year x

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
We had a hard time finding the place. Like 3 hours of running up and down Kowhitirangi Road. A sign would've been a good idea. Otherwise we really liked the place. People friendly, Pet friendly, nice meal, What more can one ask for. Thank you.
Stayed 1 night in Dec 2018
Response from kylie on 28 Dec 2018
Thankyou for your review, sorry we were tricky to find, but glad we were worth the effort. We do have a couple of signs on the way up the main road and at the end of the 'T' intersection, but I blame my partner the designer....they are lovely signs, with a landscape background, but because of this they tend to blend into the scenery!!!, and can be easily missed. Thanks for your input, you have prompted me to put a couple of flags on them. Happy New Year.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Cool place to stay for one night
We just needed a place to stay for one night, we arrived late and left early so we didn’t spend that much time there. We spoke a little bit with the owners who were kind. Our double room was tiny but the bed and sheets were clean. From our room we had to walk outside in the dark to go to the shared bathroom, so depending on the season it could be cold. The breakfast room was small but useful with some amenities. Don’t expect a big breakfast it was just toast, cereal, tea and coffee.
Stayed 1 night in Nov 2018
Response from kylie on 28 Dec 2018
It is good to hear we were there when you needed it! We are a small country Inn, basic, but work hard to keep everything clean and tidy, so thanks for noticing! your review is appreciated.

10/10 Excellent

Dave, Blenheim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was up too it's normal good standard and staff very Helpful
Stayed 2 nights in Oct 2018
Response from Kylie on 18 Oct 2018
Thanks Dave, we work hard to be consistent, and enjoy getting to know our guests.

4/10 Poor

Barrie, U/K

Disliked: Property conditions & facilities, room comfort
Not what we expected, we thought that we had booked a Country Inn not a working men's club. We were all in one room (two kid's two adults) the toilet was 20 yard's down the hall way plus the boy's loo was outside. The kitchen was by far the best room in the place with a breakfast included in the price, would we book it again !! a big fat nooooo.
Stayed 1 night in Oct 2018

8/10 Good

Aurore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No problem for one stay
Nice owners, basic accommodation which worth it's value. Breakfast was okay too even if it's just toasts and cereals.
Stayed 1 night in Oct 2018
Response from Kylie on 18 Oct 2018
Hi, thanks for taking to time to review us, we work hard to keep on top of the game, albeit, budget accommodation. glad to know you enjoyed your stay.

8/10 Good

Verified traveller

Liked: Property conditions & facilities, room comfort
The bathrooms were not cleaned often enough and it was freezing in the building.
Stayed 1 night in Jun 2018
Response from Kylie on 18 Oct 2018
Hi, thanks for taking the time to review us, I am surprised to see your concerns about our bathrooms, we work hard to keep everything clean and tidy, and our consistent high reviews on cleanliness reflect that. We do supply heating for all the rooms and communal 'day room', but perhaps Dad neglected to light the fire in the Bar area, we do apologise.

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities
nobody home
went to book in all be it 30 mins early and no staff there so did not stay
Stayed 1 night in Jul 2018
Response from Kokatahi Valley Country Inn on 2 Aug 2018
Hi, We are disappointed to read your review, as explained on the phone, we were there, just out the back working on the grounds, as you were not expected until after 2pm. Our Hotel is situated 14kms out of Hokitika, on route to the Hokitika Gorge, Lake Kaniere and Dorothy Falls, as well as many other tourist attractions, as described in our listing, and is very popular during the tourist season. Perhaps these were not what you were in the area to visit. We hope you enjoyed the rest of your holiday in NZ

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was very good and the owners were very helpful will be back
Stayed 2 nights in Jul 2018
Response from Kokatahi Valley Country Inn on 24 Jul 2018
Hi, glad to hear you enjoyed your stay, safe travels!

6/10 Okay

Wayne and Judy

Liked: Cleanliness, staff & service, room comfort
We were the only customers. Owner did not seem to have any idea how much to charge to upgrade to the en-suite room.Quoted from $10 to $40 then settled on $23. which we accepted as the alternative involved going outside to access the toilets.No evening meals available. Breakfast oats available but no means to cook them. Toast tea coffee breakfast supplied.
Stayed 1 night in May 2018
Response from Kokatahi Valley Country Inn on 28 Jun 2018
HI there, thanks for your review, sorry for the confusion on your room upgrade, but we did manage to settle things, you were our first booking via, the new management system, and we were still finding our feet. We appreciated your patience.

8/10 Good

Charlotte

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
A little out the way so you will need a car if staying here. Room and toilets were clean. The lady was really friendly. There was a tv room with facilities to make toast, cereal and hot drinks Only downside was that there was no Wi-Fi to connect to. .
Stayed 1 night in May 2018
Response from Kokatahi Valley Country Inn on 28 Jun 2018
Hi, thanks for taking the time to place a review, we agree the Wi-Fi is patchy, comes with our location....which we love. Next time we will show you the 'hot spots'. Mum enjoyed you staying too. Happy days,

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Not worth it
Avoid this place.
Stayed 1 night in Feb 2019
Response from Kylie on 16 Mar 2019
Hi, thanks for your feedback, however it would have been nice, if you could have voiced your concerns at the time, so we were able to help you in anyway.

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tranquillité
Nous avions toutes la partie location pour nous. Les animaux étaient cool. Greenville et Yvonne sont très accueillant.
Stayed 1 night in Jan 2019
Response from kylie on 30 Jan 2019
HI Nancy, thanks for spending time with us, it was a pleasure to have you stay,