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Reviews of Phi Phi Nice Beach Resort

3 out of 5
Phi Phi Nice Beach Resort
17/1 Moo 7 Aonang, Ko Phi Phi, Krabi

Reviews

6.2
Rating 10 - Excellent. 19 out of 205 reviews" "
Rating 8 - Good. 56 out of 205 reviews" "
Rating 6 - Okay. 72 out of 205 reviews" "
Rating 4 - Poor. 33 out of 205 reviews" "
Rating 2 - Terrible. 25 out of 205 reviews" "

5.4/10

Cleanliness

6.0/10

Staff & service

5.4/10

Amenities

5.4/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

2/10 Terrible

Khadim

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dosnt worth
Stayed 1 night in Jul 2023

8/10 Good

John

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great price for a beach front property.
Response from ืnoona on 17 Jun 2023
Thank you for being our loyal customer. We are so grateful for the pleasure of serving you and hope to welcome you again soon.

10/10 Excellent

Anita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Good value for the price, very clean and quiet. Area was nice as well
Stayed 2 nights in May 2023
Response from ืnoona on 17 Jun 2023
Thank you for being our loyal customer. We are so grateful for the pleasure of serving you and hope to welcome you again soon.

10/10 Excellent

Romualdas

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to relax with a nice view
Stayed in this place only one night, but took Beach front huts with sea view. Really nice place with a great view. Room was simple, but nice and it has AC as well which helped to relax from the heat. Bathroom was a bit outdated, but it had everything you need. I know it says "resort" in the name, but it's more like beach bungalows. First I was sceptical about this place after reading reviews, but decided to give it a go because of the location with a view and wasn't disappointed.
Stayed 1 night in May 2023
Response from ืnoona on 17 Jun 2023
Thank you for being our loyal customer. We are so grateful for the pleasure of serving you and hope to welcome you again soon.

8/10 Good

Michael

Travelled with partner
Liked: Cleanliness, staff & service
Location was excellent. Cute little bungalow with a nice porch to sit with the sea 100 ft away. WIFi was very slow and disappeared at times
Stayed 4 nights in Feb 2023

8/10 Good

shareen

Liked: Cleanliness, staff & service, property conditions & facilities
I had a little bungalow right on the beach. It was simple but was clean and worked just fine. The bathroom smelled a little funky but didn’t bother me much. The location is excellent - right on the beautiful beach. Also a very short walk into the main area. The beach is a little busy with people and boats. Very sad that the beach and water are full of trash - I collected a giant garbage bag while I was there. The resort could do more to clean and care for the area. There were basic Sun loungers to use and also a massage stall right beside the resort. It’s a mixed review but I would stay there again.
Stayed 4 nights in Feb 2023

8/10 Good

Olga

Travelled with partner
I
Stayed 7 nights in Feb 2023

4/10 Poor

allysha

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Bed was hard. Shower is just a hose in the bathroom and mosquitoes bit is all night. Room advertised is not the unit you get

4/10 Poor

Mark

Stayed 5 nights in Dec 2022

2/10 Terrible

Hannah

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Do not stay here! Our room was infested with cockroaches and when we tried to inform reception they only offered us to change rooms and we’re not very helpful

10/10 Excellent

Namika

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Aug 2022
Response from ืnoona on 19 Sept 2022
Thank you for being our loyal customer. We are so grateful for the pleasure of serving you and hope to welcome you again soon.

8/10 Good

Samantha

Liked: Cleanliness, staff & service
Location A1.
Overall stay was nice. Fantastic location on the nicer beach of Phi Phi, about 10 minutes walk into the main shopping/eating (where you dont want to stay) The beach bungalow overlooks the water. Breakfast is in the hotel next door, which was adequate. However all youre paying for is the beach views, there are much more comfortable places to stay for the same or less... but didnt regret booking nonetheless.

4/10 Poor

kelvin

Disliked: Cleanliness, staff & service, property conditions & facilities

4/10 Poor

Rich, Seattle

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is what it is which is NOT what you see in the
Phi Phi Nice Beach Resort is nothing more than a place to rest your head on a hard mattress at night. The picture you see is NOT one of the bungalows you sleep in (its a bar and a store).THERE ARE NO BUNGALOWS directly on the beach nor do they look remotely like individual huts. There are 4 connected units per building. The staff is friendly but hard to find at times, with rarely anyone around between 8pm-8am. I did have hot water issues which they took care of quickly. In 3 nights, my room was never cleaned and towels were not replaced. Each unit does have a hose to rinse your feet prior to entering your unit which was nice. The property was on the more quiet far end of the pier side beach. Everything was within a 10 min walk.
Stayed 2 nights in Mar 2018

6/10 Okay

Eui Taek

Liked: Cleanliness, room comfort
Disliked: Staff & service
Average
It was ok but when I get there they were telling me that my room had only two single beds I said no I need a double bed. I argued with them and they gave me an upgrade but since giving me an upgrade they never came and cleaned the room or gave me fresh towels also no water and no hairdryer. Overall it was ok but I didn’t spend much time there only to sleep so in future I would stay somewhere even cheaper coz the amenities were non existent and no use being in the beach coz it’s not the nice beach, it’s small and lots of rocks in the water.
Stayed 3 nights in Mar 2018

6/10 Okay

garry, canada

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Nice location close to beach
Close to beach. Needs to be upgraded friendly staff.
Stayed 7 nights in Feb 2018

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

Lary

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Travelers beware!
The first problem is the reservation email confirmation says to contact the hotel the day before arrival, and you must check in by 3pm since there is nobody at the front desk after that. We tried to call the hotel but the phone number listed is actually for the Koh Phi Phi Nice Beach Hotel, not Resort. They gave me the number for the resort by nobody answered. I called Hotels.com and they had the same problem. They said it would take 72 hours to email the hotel (my reservation was the next day). Great help Hotels.com! We did get to the hotel the next day at about 6pm. and someone was at the front desk. The hotel had given our room to someone else (there had been a fire nearby and they needed to put up displaced travelers. They did put us up in another hotel for the night. The next nite we did stay there at our "beachfront" room, which is actually about separated from the water by a heavily used walking path and a beachfront restaurant/bar. the front railing was falling apart, and the bathroom was smelly and stained. We were informed that this is the same owner as the Nice Phi Phi Hip Hotel nearby, but apparently run completely separately. Not nice or beachfront at all. Both Hotels.com and the "resort" deserve an F for this one.
Stayed 1 night in Feb 2018

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service
Good location, below average hotel
Great location away from the noise, right on the beach, short walk to main part of phi phi. Hotel was below average poor bathroom design and smelly water. However it did have aircon.
Stayed 3 nights in Feb 2018

8/10 Good

Duncan

Liked: Staff & service
Gorgeous place. Dodgy apartment.
Gorgeous place but the actual bungalows we stayed in were very basic and falling apart. The breakfast was delicious though
Stayed 3 nights in Feb 2018

2/10 Terrible

Jacob, Buckingham, England.

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Phi Phi Not-So-Nice Beach Resort
It’s worth paying a little extra and stay somewhere else. But I want to warn you in advance, I am a bit of a hotel snob. If you are looking for somewhere to just crash, it’s fine, it’ll do. I found the beds pretty uncomfortable, but they’ll do if you’re just going to be there for a couple nights when you sleep and not spending the day there. There is no wardrobe. The sage seemed super dodgy. The locking on the doors was questionable (I wouldn’t leave any of my important stuff unattended in the hotel). The mattresses were uncomfortable. You only get one key, which also provides room power, meaning when you go out you can’t have any fans or aircon running, the room is always hot to get back to. But the bathroom was the real low point, it was grim to say the last. Toilet didn’t flush properly, shower literally dribbled out the end. The drains were mainly blocked so shower water filled the room, meaning you’re sitting with your feet in 2-3 inches of dirty water for hours when you want to use to toilet before it goes down. The staff were fine but not very polite. Location was fairly quiet, as it says it is very close to the beach. But just don’t be fooled by all the majestic looking photos. Good luck.
Stayed 6 nights in Jan 2018

4/10 Poor

Jacqui, Brisbane

Disliked: Cleanliness, staff & service, property conditions & facilities
Don't let the bed bugs bite!
Ok so I had already stayed at this hotel in 2012 and thoroughly enjoyed my stay then. BUT, this time was different. Planned water outages that were not communicated meant that we had to walk to the hotel for toilet and showers and was inconvenient. The bed linen was not changed when we arrived and the staff lied to us saying it was. On the second night at 1am we found bed bugs in the headboard and under the bed. Luckily there was a guy sleeping in a hammock nearby who gave us a key for another room but it was filthy and once again staff telling us it was clean. In the morning after a terrible sleep smelling someone else's body odor in the sheets, the lady at the front desk did give us a refund for one night but it was a battle trying to get that!
Stayed 1 night in Jan 2018

4/10 Poor

Daniel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Avoid this third world hovel
Booked four days across New Years only stayed for three. Room was beyond basic, checked out a day early as we got tired requesting the room be cleaned. Safe was not fixed to anything, ‘wet room’ was third world like conditions, bedding stank so slept on top off it and air con dripped constantly. Paid £350 for 4 nights which was cheap considering it was being offered for double elsewhere.
Stayed 4 nights in Dec 2017

2/10 Terrible

Sebastian, Edinburgh

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worn hotel, rude staff
The rooms are located 50m from the beach and in a more quiet part of the island, but for the price, the accommodation is awful. Bedsheets were dirty, the shower not powerful and falling off the wall, and the staff very rude, making angry gestures and telling us to hurry up long before our check out time. Would not recommend.
Stayed 1 night in Dec 2017

6/10 Okay

Ahmed

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2017

10/10 Excellent

Sonja

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice!!!
A few steps from the beach was very nice and away from all the noise of the town. Pool was beautiful addition.
Stayed 1 night in Dec 2017

8/10 Good

Dirk

Stayed 4 nights in Nov 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
It’s a beach bungalow not the ritz
But for all all that, it’s better. And it’s steps from the beach and couple hundred meters from some amazing rock climbing.
Stayed 2 nights in Nov 2017

8/10 Good

tie, california

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hotel on beach
the stay was awesome the hotel was nice the staff was nice
Stayed 2 nights in Oct 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
for what we paid it was perfect. had the best time
close to every thing .
Stayed 1 night in Oct 2017

6/10 Okay

Verified traveller

Disliked: Staff & service
Staff, girl at reception was the rudest person eve
On arrival they had not reserved my room, have me another, but had to move again the next day. The girl on reception was the rudest ever, she never even apologised, once. AND, the Advertised picture of the isolAted bungalows on the beach, was pre Tsunami, now there's a hotel in that spot. And bungalows have moved and it's not isolAted anymore. Ridiculous, they are still using them. And no lounger s. You have to pay for these. The rest was very good though and we endeavoring satisfied with the actual room accept shower left a lot to be desired, no pressure.
Stayed 4 nights in Oct 2017

8/10 Good

James

Liked: Cleanliness, staff & service
Great Island
The hotel is right on the beach with a very convivial beach bar restaurant right beside the water. Good breakfast too. The mattress in the first room was too hard so we upgraded to a room with a comfortable bed. Good swimming. Lots of other activities available.
Stayed 4 nights in Oct 2017

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
Stayed 2 nights in Jul 2017

8/10 Good

Deborah

Liked: Cleanliness, room comfort
Stayed 1 night in Jun 2017

4/10 Poor

Jenny

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Huts are not on the beach, like the pics shows
The hut does not look like the pictures! And it's not right on the beach. It is close but not on!! The huts were old and needed updating! The water is not hot, and the toilets don't flush right. We had to upgrade which costs us double!! The upgraded rooms were really nice and clean! Breakfast was good
Stayed 2 nights in May 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Showers are pretty bad, everything else is wonderful.

8/10 Good

kate

Liked: Staff & service
Basic hut but lovely island
Basic hut Expected a bit more Good location, about 20 min walk to lively part but ideal for us No transport on island but not really big

2/10 Terrible

mohit, singapore

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst ever experience
Worst experience in any hotel around the world.Hotel staff at counter sold my previous booked beach front bungalow to some other guest for extra money and asked to go for another room. Unfriendly staff, don't book this hotel

2/10 Terrible

Disappointed

Disliked: Cleanliness, staff & service, property conditions & facilities
Stay away !!!
Way overpriced and terrible service ... Not the room I booked ... Housekeeping only 1 day out of 4, so comelette lack of free bottled water... Shower just a drip, one evening had to sit on toilet and use the bidet to shower... Terrible place ... AVOID !!!

6/10 Okay

Malin

Disliked: Staff & service, property conditions & facilities

6/10 Okay

Erik , Vancouver, BC, Canada

Liked: Staff & service
Decently renovated, close to beach
The hotel location was good, right at the beach (although the water is filled with boats and garbage) and it was away from the party area so it was quiet. The front desk staff was helpful with tours and how to get around / where to go on the island. The room was clean and renovated and private. Not much water pressure and the toilette didn't flush properly. We did find some mouse droppings and had a visit from one cockroach. I would probably try the hotel next time.

2/10 Terrible

EK, New York, NY

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Phi Phi Nice Beach *STAY AWAY*
Hotel is steps away from the beach, as promised, however, the staff is terrible. Our check in time was at 1pm, they stated that one of our rooms are not ready because it has not been cleaned yet and will be ready by 3pm. We stated it was ok, and proceeded to one of them collectively. Upon arrival, we noticed the mattress was on the floor, no bed frame. There was low water pressure in the shower, and a couple of roaches by the shower. The rooms were not cleaned, and new towels were not given. Instead, you would have to collect all used towels and bring it to the check-in to request an exchange of towels. There was no water in the room, or any beverages. Stay away- staff was rude, and rooms were not clean.

6/10 Okay

Ryan

Disliked: Staff & service, property conditions & facilities
Find somewhere else - You will thank me
When we finally found the resort as no one was at the pier to pick us up as promised, we were 1 hour past the check in time. One bungalow wasn't ready yet and my friend had to wait almost an hour more. My "beach view bungalow" only had about a 20' wide view through some trees to the beach - most of my view was the back of the reception desk and a bar/restaurant. I woke up multiple times in the night to cockroaches crawling on me, the beds has no mosquito nets, and my overhead bedroom light was missing both light bulbs. We were there for 2 nights and was told their was "daily housekeeping" - but the whole time we were there, there was NO housekeeping. We were told there was breakfast available - but no..they point you towards a restaurant across the street. The "beach chairs" they claim to offer on these beach front bungalows are not true. The resort is across the "street/walking path" from the beach. Once on the beach, it is not the hotel property and in order to use a beach chair, you have to pay some guy for the chair. DO NOT pay in the morning...because in the afternoon, they charge you again with a different guy. Real scam. I told them I wouldn't pay until the end of the day and after an argument, they finally agreed. The location is about a 5 minute walk from the main ferry terminal and is not bad if you don't mind walking. At night, it was mostly quiet, so you can sleep...where there isn't a cockroach trying to nibble on your eyelids.

4/10 Poor

sam, england

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hated this hotel
Upon check Inn was told there was no pillows in our room which was fine for us to go out for a few hours to return with the pillows just on the floor outside the room which resulted in being damp with ants all over. The room facilities which I checked when booked are completely wrong no items there was just a mattress in the room with a safe that was it. The shower was disgusting we had booked here a total of 3 nights had to check out on the 2nd night couldn't take it any longer. which when we advised the male receptionist that we would like to check out early he became slightly aggressive so we decided not to say are exact reasons why we where leaving. great location I understand this was the basic room and you get what you pay for but this accommodation was really run down rooms. when we checked out paid the same price we paid for this room and it was much nicer. The upgraded rooms might me nicer than this but wasn't willing to look into it with the state of this room.

8/10 Good

Mechi, Buenos Aires, Argentina

Disliked: Property conditions & facilities
Just to sleep
At 45usd a night in Phi Phi, you shouldn't be expecting nothing fancy. We needed a place to sleep, bath, and keep our stuff. You should be scuba diving, snorkeling, visiting other beaches or just relax on the beach rather than being in your hotel. If you are on a budget, it's a good choice. Quiet, retired location, not the best Beach, but it was more than enough for us.

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Room comfort
Okay hotel, nice beach
You get what you pay. This low budget hotel offers low budget accommodations. It's on the quiet side of Koh Phi Phi. You need to walk aways to get to restaurants, shops and nightlife. There is a nice strip of beach though if you want a more relaxing stay.

6/10 Okay

Verified traveller

6/10 Okay

Keith, Chicago

Great location, especially cabana #3, ok room
The hotel consists of small cabanas, which are clean and at best, serviceable. Just a straightforward room with a bathroom that is really just one large tiled stall with sink, toilet and slapdash shower in one big room. That said, unit #3 is the best situated cabana, where you walk out your front door and just keep walking into the ocean about 100 feet in front of you. A cool front deck. As you sit outside, people walking by must think "Wow, what a great little cabin."
Off the main wharf
Near the main wharf
Bay on the other side of the landing wharf

4/10 Poor

Danny

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
2 out 10
I had no lights, I got robbed out of my safe, and the bathroom was a joke Not worth the money we paid Location was amazing away from all the bars and busy streets I would go back to phi phi but would not stay here

6/10 Okay

Bryan, California, USA

Disliked: Cleanliness, staff & service, property conditions & facilities
Bathroom is terrible
The location of this hotel is great. It's on the opposite side of the "party" part of the island, so it's naturally more quiet and family oriented than the other side of the island. There is a beach front bar out front and at least two massage places within 100 feet of your door. However, all the shops and music are closed down around 10 pm. The rooms are right on the beach, so the view is amazing. It is about a ten to fifteen minute walk to the pier and downtown shops. The room was mediocre. Although the bedroom area was nice, the bathroom was gross. The toilet, shower, and sink share one common floor. When the shower was turned on, the whole floor floods. Durning the hot days, the bathroom would heat up and smell like standing water/ must. It became so bad, we had to keep the door closed. The ceiling was severely cracked over the mirror and had trails of ants along the floor. Also, the small "water heater" doesn't actually produce hot water, so all showers were cold to lukewarm. For the upkeep and condition of the rooms, I believe you can get a cleaner room at a cheaper price some place else.
Toilet and shower
Water spout for feet
Cracked ceiling