We recently just stayed here for our 4th time. It’s just not the great little place it used to be.
For the second year in a row we turned up to find out they had given our room to someone else. Two years ago they had to drive us to another resort, this year they put us up in a room we didn’t order for the first night. Very inconvenient and simply not apologetic.
The pool bar was not open, we questioned it and was told that the bar staff had recently quit - I don’t see how that’s paying guests problem? Especially when the bar is made such a big deal in pictures.
The resort used to be well lit at night, cater for half moon parties (paints and an atmosphere in
the main bar), this year - nothing.
The beach front used to have great furnishings and be very romantic. This year the sun loungers are torn, dirty, very rough to the touch - lots of things broken.
The rooms are mostly clean, but are currently not being well maintained - lots of staines, ripped wallpaper and broken equipment. Air conditioning was great.
They did pick us up from the pier free of charge, but then charged 100 baht to be dropped back to the pier. The check out is very odd due to timings, so we had to check out at 8pm the day before and then leave our key with the driver in the morning. Also - time limits on pool towels and daily key drop requests for room cleaning. All a little annoying.
This resort is the only place we kept returning to, it won’t happen again.
It’s such a shame.
