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Reviews of Phangan Rainbow Bungalows

3 out of 5
Phangan Rainbow Bungalows
Bankai Beach, Ko Pha-ngan, Surat Thani

Reviews

8.8

Excellent

Rating 10 - Excellent. 93 out of 152 reviews" "
Rating 8 - Good. 37 out of 152 reviews" "
Rating 6 - Okay. 10 out of 152 reviews" "
Rating 4 - Poor. 4 out of 152 reviews" "
Rating 2 - Terrible. 8 out of 152 reviews" "

8.2/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

2/10 Terrible

Justin

Stayed 3 nights in Oct 2023
Response from Martin on 12 Nov 2023
You were a no-show... meaning you have never set foot on our property. Not sure how you can give a score of 2....Maybe you're angry because you were charged for your stay? That's how things work in this business. If you do not show up, or cancel at the last minute you pay. It's called accountability... you know it?

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place. Right on the beach. Beautiful. Kind owners. Good breakfast with American style bacon. Good burgers for lunch. All and all a really good experience. Much better than spending a similar amount to be in a shared room at some hostel. Easy motorbike rental bery close by. I will stay here again if I visit this island again.
Stayed 4 nights in Aug 2023

10/10 Excellent

Saphron

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay at phangang rainbow bungalows. Martin and Noi were lovely hosts and made us feel really welcome. They gave us helpful advise during our stay and easily let us book an extra night. Their beautiful dog Millie gave us endless joy. It is family run and a nice place to be. The bungalows are in a great location, the beach is stunning and your in-between the two main areas. You do need a scooter to get around but you can hire one next door for 200 baht a day. We would definetly stay again. Thank you!
Stayed 3 nights in Aug 2023

10/10 Excellent

Julius

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The most beautiful view to wake up to! Very kind and hospitable staff, paradise on earth!
Stayed 4 nights in Jul 2023

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
The hosts are super nice and very helpful. Beautiful view, the sandy bay is like a bath tube and would be a safe place to bring small children.
Stayed 3 nights in Jun 2023

2/10 Terrible

Nicholas

Disliked: Staff & service, amenities, property conditions & facilities
Cold showers and rude hosts
Stayed 2 nights in Jan 2023
Response from Noy on 31 Jan 2023
The budget room that you booked is clearly advertised on Expedia as having cold water only. You should have booked a room type that had hot water. You were clearly agitated by something other than our service.

8/10 Good

Matt, Mt Evelyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff/owners that make you feel welcone. Bungalows are in good condituon and at a great price.

10/10 Excellent

Romi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super quiet, very nice owners, great food in the restaurant, amazing beach.

10/10 Excellent

Tiana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peaceful and Serene. Amazing Price.
The view and the beach was so amazing. The sea is very shallow but lovely to sit in to cool down. My boyfriend and I went canoeing and it was honestly pure paradise. The room was perfect for the price we paid. We were really worried about having no aircon but the fan was fine. The food was amazing and affordable. The staff even cut down a coconut for me. We chose this location for the full moon party since it was quite close and we thought taxis would be cheaper. We paid 150TBH per person for a taxi ride to the party and to the pier. If you stay closer to the pier you’ll also pay 150TBH. So we didn’t get a discounted price even though we stayed much closer. There are no taxis at the resort itself but if you stand on the road you’ll get one very quickly. The wifi in our rooms wasn’t great at all unfortunately. Our only problem. Oh also we were first dropped off at Rainbow Bungalows not Phangan Rainbow Bungalows which are 2 separate resorts. Make sure to specify. So so loved this place. Would definitely recommend. Cheapest place we stayed at during our trip and we had the best time .
Stayed 2 nights in Dec 2022
Response from Noy on 23 Dec 2022
Thanks Tiana. We're happy you had a good time...and hope you will come back again. In the meantime we will fix the WiFi!

10/10 Excellent

Yara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really friendly and great owners!
Stayed 2 nights in Oct 2022
Response from Martin on 24 Nov 2022
Thank you YaraMartin Noy and Jack

4/10 Poor

Richard

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No television in the bungalow. Restaurant closed at 7:45 PM. Bungalow in need of modernizing.
Stayed 3 nights in Oct 2022
Response from Martin on 17 Oct 2022
We don't claim to have TV's in any of our rooms. You should check what you book so you can stay somewhere you will be happy with in future. Like everywhere in he world we are trying to recover post COVID,,, but it takes a little time. Thanks for your kind understanding.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, secluded from the main strips, peaceful, nice beach access
Stayed 3 nights in Jul 2022

8/10 Good

SangMo

Stayed 2 nights in Jul 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2019

10/10 Excellent

Bret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spend 3 nights here, it is around 5-10 minute ride to town, not many restaurants close by. If you rent a bike it is perfect you can head around the island, it is also very quiet away from all the parties. The owner is great she will gladly help you with anything you need and she speaks perfect English.
Stayed 3 nights in Aug 2019

10/10 Excellent

Jennifer, Middletown, New Jersey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Amazing beach! The food is out of this world!!! The perfect place to relax where the owners really make you feel like family and take hospitalility to a whole new meaning... looking forward to returning there. Wouldnt stay anywhere else ♡
Stayed 3 nights in Jul 2019

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Cleanliness, staff & service
I will never stay there! The room wasn’t clean, we found some huge spiders, it had a bad smell, they never cleaned them even though we stayed there a lot of days, the towels were really old with some stains on it... the only good thing would be that it was kind of near of Haad rin.
Stayed 3 nights in Apr 2019

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing place! The people owning the place are just the sweetest! Such a great beach and view! Nice and cozy - only a little far from nearest town
Stayed 3 nights in Mar 2019
Response from Martin and Noy on 25 Mar 2019
Thanks a lot!

10/10 Excellent

jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
we stayed here for 3 nights, bungalows were on the most amazing beach. Staff were friendly and helpful, good food on the beach front restaurant and bungalows were very clean and tidy

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean place, awesome owner, food incredible
Stayed 4 nights in Feb 2018

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
Amazing beach stay
Bungalows were amazing if you want a nice private beach. Handy taxi service available- cheap too! Rooms were very basic with cold showers and not many plug sockets, however great location and quality for price. Amazing for full moon party.
Stayed 3 nights in Jan 2018

10/10 Excellent

Krista, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect quiet retreat during full moon!
Beautiful bungalows right on the beach!! Owners are fantastic and make you feel at home. Try the bruschetta, its amazing!!!! Would recommend if you are looking for a quiet place to stay... ten minutes to the hype of the island.
Stayed 3 nights in Jan 2018

10/10 Excellent

Gian Piero

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect place to stay in Ko Phangan
We were staying at Ko Phangan for 5 days and Rainbow Bungalow was a perfect place for accommodation. Quiet and peaceful place with a friendly and helpful service. Great food if you want to try a local cuisine plus they providing a lot of extra service like a taxi or tours around the island.
Stayed 3 nights in Jan 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location the best food on the island and run by a great family sych a wonderful pleasant place to say not got anything negative to say about my stay. This is my second time at rainbow and I would not hesitate to stay again in the future intact it would be my first choice
Stayed 5 nights in Dec 2017

10/10 Excellent

Sally

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
Simple, clean, family-owned and run bungalows in beautiful landscaped gardens on a pretty beach. The restaurant serves a variety of food and Noi is an excellent cook. WiFi is very good. The rooms are very reasonably priced and you definitely get value for money. We stayed over Christmas and only needed a fan bungalow. It did rain a lot so suggest you bring an umbrella. It is a quiet resort and not a party place. Located half way between the largest town on the island Thong Sala and Haad Rin. Resort next door has a pool which you can use but might be charged. Infinity is a 5 minute walk along the beach and has a large pool you can use for free. Every resort along the stretch has bars and restaurants. Taxis and car hire are cheap so you can explore the island which is small. I can highly recommend the massage and steam room at the temple. In fact I can highly recommend Phangan Rainbow bungalows. We had a lovely time there.

10/10 Excellent

Zoe, Calgary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Life saver in Paradise
This is a beautiful secret gem amongst the hustle & bustle between full moon parties and the night market, a 1 minute walk along a driveway to the main road conveniently to catch taxi’s Nestled on a private beach, close enough to action but far enough away to relax and escape. The owners and staff are all super friendly and considerate eager to lend local helpful advise and pleasant to be around, Family oriented and they make you feel like part of their family, We were 2 single Canadian girls we felt safe and enjoyed their delicious home cooked cuisine, Thai and kick-... s cheese burgers. Super clean air conditioning and hot showers, personally love the hammocks, and the patio. Thank you Noy & Martin for gracious hospitality Zoe & Melina
Stayed 4 nights in Nov 2017

6/10 Okay

Shiromi

Liked: Property conditions & facilities
Disliked: Room comfort
Very nice location and food but it was a bit difficult to sleep since it was so hot and theres only 1 fan in each room. Appart from that overall stay was decent
Stayed 3 nights in Nov 2017

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Average place good if u want quietness only
Rooms not in very good condition far from the party place though good place being centre of haadrin and thong sala market. Restaurant closes very soon. Rooms need upgradation and insects treatment. Average place though have quite and private beach ok for couples only
Stayed 3 nights in Dec 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect stay
We were both apprehensive about what to expect for paying roughly £20 a night for the bungalow but we can honestly say that it has been the most amazing place we have ever stayed at. We stayed in a beachfront bungalow (definatley worth the upgrade!!) - breathtaking views every morning onto the golden beach. The fan in the room did the job but the room got very hot. Rooms could maybe do with a small fridge to keep drinks cold! The family who run the bungalows and restaurant are so friendly and speak great English. Always fresh and reliably good food served all day. Location was great for the full moon party (10 min taxi drive), however a little out of the main action so best to hire a moped down the road and use that to get around the island. Would definitely return and recommend to friends and family!
Stayed 4 nights in Jul 2017

8/10 Good

michal

Liked: Staff & service, property conditions & facilities, room comfort
stay at phangan rainbow
We came to ko phangan for 3 nights during the full moon. Pros: The hosts are very friendly, good food, quiet and safe place to stay. Cons: you can't swim in the beach near the bungalos because no water until the evening (we had to go to other beaches like in haad rin), about 15 minutes taxi drive each time to the center - 100 bath per person each way, no room cleaning during our stay but we changed towels when needed. We left our passports in the reception safe - no problem. Please notice there is another place with a simillar name called rainbow bungalos in a different area and the taxi driver dropped us in the other hotel before we noticed this and we had to take a taxi again to arrive so I advise to show the taxi the exact adrress.
Stayed 3 nights in Jul 2017

10/10 Excellent

Vanessa, Vancouver, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent beachfront bungalow!
We were pleasantly surprised when we came early to check in and the room was ready for us. Each bungalow is pretty spacious, especially considering it was only for two of us. The restaurant attached is one of the more affordable places to eat. The view is incredible and besides the bungalows, there are lots of places to sit and relax on the beach. We came for the full moon party and it was close to haad rin Beach that a taxi didn't cost too much! Would definitely come back

8/10 Good

aussieting tong, melbourne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
like blue lagoon ? gilligans island
phangan rainbpw bungalows are smack bang on the beach , in a quiet bay , the rooms are tidy with good aircon ,and the three dogs very friendly and alert iff need be ,, the made to order breakfast, as you like , the help yourself to the well stocked fridge and pay tomorrow was hassle free and refreshing , i copped unsasonal rain whilst staying there and enjoyed the openess of the owners to chat about the history of phangan bungalows and the grandmas trips to melbourne zoo , they made you feel like fanily , and very welcome in a casual way . , ,the bungalows are on the flatter part of the island , an easy scooter ride or 100 baht in cab ,, to thongsala plenty to see and do , iff you can remember gilligans island , this is it , thai bungalows replacing the grass huts in a blue lagoon ,

10/10 Excellent

j r, canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing bungalow
Right on the beach great place with great food and great customer service far away enough from partying so you can sleep at night.

8/10 Good

Verified traveller

Liked: Property conditions & facilities
Beautiful beach
Phangan Rainbow is directly on a beautiful beach which is very well maintained. We had long walks along the beaches nearby and this part is the cleanest. Besides these, the grassy park among the bungalows is also very nice and daily maintained, full with trees and flowers. The village can be reached in 10 minutes by scooter. The owners speaks English fluently. Weaknesses: In budget bungalows there are neither a small cabinet nor a shelf in the rooms, so it is very uncomfortable from this point of view. Beddings are very old and should be replaced.

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
AMAZING!
Absolutely loved our 6 night stay at this hotel! We stayed over the full moon period, in a beach front bungalow. It was so peaceful and quiet, yet there was still a more lively atmosphere in the evening. The bungalows are immaculate, staff are all great and I have never had such good value for money! We had a fan only bungalow, which we were unsure of, but it kept us cool right through the night. Couldn't recommend it more!

10/10 Excellent

Yvonne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Jaclyn , Los Angeles, California, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Beach Getaway
Absolutely loved everything about this place, we ended up staying 2 extra nights. The bungalows are on the beach and away from the busy parts of the island. It is easy to just rent a moped and explore the whole island. The room was basic, equipped with 2 beds, a fan, a bathtub, a working shower, and a hammock. The restaurant food was all home cooked and always delicious. One of the few places in Thailand were we had really fresh salads. Also it was only a 10-15 minute taxi ride to the full moon party for 100 baht.
hammocks everywhere

10/10 Excellent

Ash Gibson, London, United Kingdom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Little bit of affordable paradise
Great bungalows. As a large group checked out the day we got there, the place was a little quiet so the staff upgraded us to the ocean view bungalows. Amazing family run business! Would absolutely stay here again. Quiet and relaxing.

6/10 Okay

ANGEL

Disliked: Cleanliness, staff & service, room comfort
We stayed in B6, a room with a fan, no AC. Beautiful place on the beach but - no one cleaned the room for 4 days, dogs everywhere, waste water from all hotels goes to the beach in the sea, lots of mould in the room on the ceilings and mouldy musty smell inside.
Response from General Manager on 2 Feb 2017
Thanks for the comments. All okay except for the waste water into the sea. I must stress very firmly that we do not do this. We have a very eco friendly resort including solar hot water, key cards to save energy and compact low power lights in all rooms. We recycle all possible materials, and filter all waste water so it can be used to irrigate the garden... with no smell. The pollution is a problem especially on a beach where tourism is key, and what you may have seen and smelt is a problematic issue we have with our neighbor, who calls his resort 4 star. It is a problem for all involved and we inform his customers of this at every opportunity. So they will write reviews and make him stop this unacceptable practice. But we certainly do not do this.

10/10 Excellent

jarrod, ballarat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Geat place to stay!!
Great little place right on the beach. amazing super friendly and helpful owner and would definitely recommend

10/10 Excellent

Robert, Kuala Lumpur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Made my stay in Thailand awesome
I really enjoyed staying here. The place is secluded yet not very far from the happening parts of the island. Basic cottages were comfortable and provided exactly what I was looking for. The hosts were great, fantastic food, and it felt like being home.

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful spot
The bungalows are in an excellent and gorgeous spot. The beach is so pretty and clean, there's a resort next door with infinity pool (200 baht to swim), and the restaurant serves nice meals. Easy to find the owners at any time. The wifi was strong and worked great in the room, even streaming videos. Only downside was the room was pretty basic- fan only, only three power outlets, hammock on porch fell down on day one and was never fixed.

8/10 Good

Matt

Liked: Staff & service
Disliked: Room comfort
Amazing setting, amazing staff
Great location, amazing views, own private beach. The staff are very friendly and welcoming and offer great knowledge and tips. Beach hut was small and very warm but you get what you pay for and we did book a budget one. Would I go back YES'n

8/10 Good

Cian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great views, cool villas
Perfect if your looking to stay away from haad rin and the full moon party. Food was lovely, owners were nice and friendly. Did need to get tuk tuks in and out so that does add to the cost. Other than that great place to stay.
Response from General Manager on 24 Sept 2016
Thanks for taking the time. You're always welcome.

10/10 Excellent

Moises, Montreal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place on the beach
Stayed there for 4 nights in the garden view bungalow. Bed was comfy, room and bathroom were clean. The staff were excellent, friendly and gave us great advice on what to do and where to go on the Island. They are located right next to the beach. Would definitely stay here again if I had the opportunity. Thanks Noi and Martin for your hospitality!
Response from Martin and Noy on 24 Sept 2016
Thanks Moises and Jana. You are always welcome.

4/10 Poor

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Response from General Manager on 29 Aug 2016
Thanks anonymous for your thought provoking review. The points you raise are really important to us. As always, it was wonderful having you stay. See you next time!

10/10 Excellent

Zack

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from General Manager on 25 Sept 2016
Thanks for the 5 stars! :-)

10/10 Excellent

Sandra, Aurora, Ontario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great relaxing stay
We had a great stay here! The couple who own the place are really helpful and were there to answer any questions we had. I would highly recommend this place. It's great for relaxing in a hammock or laying on the beach.
Response from General Manager on 25 Sept 2016
Thank you Sandra.

8/10 Good

alison, london

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful place right on the beach
Stunning place with a lovely family who run it, felt right at home there. Great atmosphere.
Response from The Family on 25 Sept 2016
Thanks Alison. It's nice to feel appreciated.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
beach :)
Great hotel, nice owners and great beach which isn't full of random tourist.
Response from General Manager on 25 Sept 2016
Thank you.