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Reviews of GajaPuri Resort Koh Chang

4 out of 5
GajaPuri Resort Koh Chang
19/19 Kai Bae Beach, Moo 4, Moo Baan Klong Prao, Ko Chang, Trat

Reviews

9.2

Wonderful

Rating 10 - Excellent. 55 out of 87 reviews" "
Rating 8 - Good. 27 out of 87 reviews" "
Rating 6 - Okay. 5 out of 87 reviews" "
Rating 4 - Poor. 0 out of 87 reviews" "
Rating 2 - Terrible. 0 out of 87 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2022

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2020
Response from Hans, Guest Relation on 6 Jan 2021
Dear Guest Many thanks for the good score given to us. Best regards Hans

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peaceful property with lovely common areas
We loved the location, service, sea views and common areas of this property. Even though there isn’t a beach to relax on, chairs and tables along the shoreline allow beautiful and relaxing views, especially at sunset. You can sit by the pool, in the gardens, or on the bar deck next to the shore. Easy walk to a few shops, bars and restaurants. Pleasant breakfast too.
Stayed 3 nights in Oct 2020
Response from Hans on 11 Nov 2020
Dear Guest Many thanks for your lovely review. We look forward seeing you again. With best regards GRO

10/10 Excellent

Boris, Miami, FL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotels on Koh Chang. Everything new and perfect. The breakfast could be slightly better and the last hour they not adding anything, so they just have empty plates there for long time...not too good to have it this way.. but I don’t care much.. the rooms are perfect, the pool is amaising, it all looks like a little paradise there.. everything is eco-wood stile.. nicely done. and I know what I am talking about. I stayed in 4 different 4 stars hotels in Koh Chang and I work as a real estate agent. I know how and what should it look like and not just telling it’s good because I had a good time there.. it is good compare to other hotels in the same price range and definitely worth it if you thinking between this one or to save like $20-30 per night and go with a little cheaper option because you found also 4 stars and also looks okey.. my opinion - don’t be cheap.. worth it. Good hotel.
Stayed 3 nights in Feb 2020
Response from gmhans on 11 Feb 2020
Dear Guest Many thanks for your excellent review and your recommendations. We will check the breakfast. With best regards Hans, GM

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing week at Gajapuri
We enjoyed a relaxing week at Gajapuri. Loved the “adults only” pool and that there were always sun loungers available; although, one day some loud kids were in there, not sure how enforced the 16 and over only rule is. Also enjoyed the swings down at the beach. We thought breakfast was above average as far as typical Thailand Hotel breakfasts go. The room was lovely as well with a very comfy bed. Only complaint would be that there was a bit of water damage around the shower area but I imagine this is a fact of life In Koh Chang’s climate. The best part about Gajapuri was definitely the peace and quiet and the general vibe of tranquility throughout the property. Hope to stay again in the future!
Stayed 6 nights in Jan 2020
Response from gmhans on 2 Feb 2020
Dear Elisabeth Many thanks for your kind review. We apologize about kids using the adult, although all arriving guests are aware of that. Water irritation will be checked and fixed. Hope to see you again. Best regards Hans, GM

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The setting of the hotel is stunning there is a fabulous view of the mountains in one direction and the ocean in the other. We really enjoyed our stay. The staff were extremely friendly and helpful and the rooms and grounds are well maintained. Breakfast is well organised and there is a wide selection that caters for all tastes. Fabulous !!
Stayed 4 nights in Jan 2020
Response from Supapan on 22 Jan 2020
Dear Mr.& Mrs. Anonymous, Thank you for taking time to share your lovely experience with us. It is delightful to know that you enjoyed our facilities and had good time at The GajaPuri Resort and Spa Koh Chang. Your comment makes us feel proud that we are achieving our goals of making our guests happy. We will pass on this comment to the team. We look forward welcoming you back to our resort in the near future. Kind regards, Supapan SRIPUTTHA ASS. FOM GajaPuri Resort and Spa koh chang

10/10 Excellent

Maartje

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well maintained property with spacious rooms.
Well maintained property and very kind staff. The rooms are spacious and clean. The bed was super big and comfy. Easy access to the beach and two beautifully pools. Location on the island is perfect.
Stayed 4 nights in Dec 2019
Response from gmhans on 12 Dec 2019
Dear Maartje We love to see your score and comments. Thank you very much Best regards Hans, GM

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, very peaceful, good restaurant right by the beach and a warm sea
Stayed 4 nights in Nov 2019
Response from gmhans on 21 Nov 2019
Dear Guest Many thanks for your lovely comments. We hope to see you again and remain With best regards Hans

8/10 Good

Matt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Nov 2019
Response from gmhans on 18 Nov 2019
Dear Guest Many thanks for your review. Would be interesting to hear, what we could improve. With best regards, Hans

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel.
Great stay. Lovely hotel. Breakfast tasty and different every day. Spent a week and would go again. Check in easy. Staff helped me arrange transportation back to Bangkok. Loved the koi ponds.
Stayed 7 nights in May 2019
Response from Supapan on 30 May 2019
Dear Mr. Matthew Thank you for taking time to share your lovely experience with us. It is delightful to know that you enjoyed our facilities and had good time at GajaPuri Resort and Spa Koh Chang. Your comment makes us feel proud that we are achieving our goals of making our guests happy. We will pass on this comment to the team. We look forward welcoming you back to our resort in the near future. Kind regards, Supapan SRIPUTTHA ASS. FOM GajaPuri Resort and Spa Koh Chang

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely break in Koh Chang
Lovely place to stay, very well kept location. Room's clean and close to local restaurants and bars. Had a lovely relaxing time at Gajapuri.
Stayed 3 nights in May 2019
Response from Supapan on 16 May 2019
Dear Mr. David Thank you for taking time to share your lovely experience with us. It is delightful to know that you enjoyed our facilities and had good time at GajaPuri Resort and Spa Koh Chang. Your comment makes us feel proud that we are achieving our goals of making our guests happy. We will pass on this comment to the team. We look forward welcoming you back to our resort in the near future. Kind regards, Supapan SRIPUTTHA ASS. FOM GajaPuri Resort and Spa koh chang

10/10 Excellent

LUKE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfort and serenity on Koh chang
Fabulous stay at Gajapuri. Best thing was the pool. It’s Long enough to swim lengths and is always empty. No problem therefore securing a comfy sunbed. Really friendly staff. Thoroughly recommend staying.
Stayed 3 nights in Apr 2019
Response from gmhans on 25 Apr 2019
Dear Guest Many thanks for your fabulous review. We very much hope to see you again. With best regards Hans

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 star comfort at 3 star prices!!
Fantastic resort. Very authentic and comfortable. Beautiful pools and restaurants on the beach. My place opened up to the beach. Bungalow is spacious, clean and just lovely. The grounds are beautiful. Did I say that you can get an amazing 2 hour massage on the beach for about $30. Included breakfast was amazing. There are fancier places around but none that are uniquely Thai with all the western comforts. I would definitely stay here again without question.
Stayed 3 nights in Dec 2018
Response from GMHans on 30 Dec 2018
Dear Guest Many thanks for your excellent review, which we enjoy very much. It would be with pleasure, welcoming you again at Gajapuri Resort & Spa. With best regards Hans

10/10 Excellent

JAEKWANG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice to stay and nice staff
Stayed 2 nights in Oct 2018
Response from Hans on 24 Oct 2018
Thank you very much. we are happy that you enjoyed your stay

10/10 Excellent

clive, London UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic Hotel with adult only section
We really loved our Deluxe Lanai with adult only pool. Also enjoyed the restaurant and cocktails by the beach watching amazing sunsets.
Stayed 6 nights in Oct 2018
Response from Hans on 24 Oct 2018
Enjoying your comment

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wood wood.
Good place.good service. Wood interior was so fine to me.
Stayed 2 nights in Oct 2018
Response from Hans on 24 Oct 2018
Thank you very much for your review.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jul 2018
Response from GMHans on 16 Aug 2018
Dear Guest Many thanks for your review. Best regards Hans

6/10 Okay

Verified traveller

Liked: Staff & service
Gaja
Good little quiet resort and spa. Not much of a beach. Natural feel to the hotel. Better value to be had from other resorts locally. Children aren't allowed in half the resort and not in the bigger of the two pools

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from gmhans on 18 Apr 2018
Dear Guest. Many thanks for the excellent score. With best regards Hans

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice bungalows, great breakfasts
Only negative was Sea was not swimmable during low tides due to rocky bottom. But huge, clean pool makes up for that, and better yet, children under 16 are not allowed at this pool so no screaming and hollering, peaceful. There is separate pool for kids.
Stayed 5 nights in Jan 2018

10/10 Excellent

BYRON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A lovely hotel with great staffs and nearby restaurants. The only disappointment was the beach front which isn't exactly ideal for swim.

10/10 Excellent

Suzanne, Seattle, WA USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely quiet resort with a beautiful beach.

8/10 Good

Staisha, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful and relaxing!
This was our first hotel on our holiday and it was the most relaxing and beautiful place to begin. The staff were wonderful, from the moment they met us ato the taxi door to saying goodbye. I don't normally submit reviews and I'm hesitant now because I'd like to keep this one to ourselves! The location, lush gardens, wonderful pool, beach swings, just everything was perfect, the food and drink and room service so cheap we were able to enjoy it without any additional costs. As a single parent it was great to be able to enjoy without worrying about the budget for once! The location was perfect and we were able to wander along the road trying out a different restaurant every night. Already planning our return trip next year!!

10/10 Excellent

Lesley, Scotland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing!
We stayed at Gajapuri for just under two weeks. It's an amazing place and the staff are fantastic! We will definitely be going again.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing and quiet
Lovely surroundings and comfortable cabin. close to restaurants, taxis easy to get you to different parts of the island.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beach too rocky to swim but pool more than made up for it. Relaxing, peaceful resort.

10/10 Excellent

mehtap, New Orleans

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay
Staff were amazing, great Location. Beach was ok. Pool was brilliant.

10/10 Excellent

Alan, New Zealand - Auckland

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2022

6/10 Okay

dolly

Stayed 2 nights in Dec 2020
Response from Hans, Guest Relation on 17 Dec 2020
Dear Guest We very much care about your score given to us. Kindly give us some feedbacks how we could improve your happiness. With thanks and best regards Hans

10/10 Excellent

Waltraud

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sehr empfehlenswert!
Stayed 7 nights in Feb 2020
Response from gmhans on 29 Feb 2020
Dear Waltraud Many thanks for the excellent score given to us. We hope to see you again. With best regards Hans

10/10 Excellent

David

Stayed 5 nights in Feb 2020

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Das Preis-Leistungs-Verhältnis war leider ausbaufähig. Wir hatten bspw. die Unterkunft mit seitlichem Meerblick, wobei der Meerblick durch andere Hütten voll und ganz versperrt war. Die Unterkunft war z.T. sehr abgewohnt und wir hatten dauernd Probleme mit der elektronischen Tür, sodass mehrmals das Personal kommen musste. Ansonsten ist die Anlage an sich sehr groß und auch gut gepflegt und macht auch sonst einen guten Eindruck. Die zwei Damen an der Rezeption muss man hier hervorheben und machen einen super Job. Das Frühstück ist ausbaufähig, aber in Ordnung. Der Pool (Bild) ist wirklich schön und auch mit den Bergen und dem Dschungel im Hintergrund ein richtiger Hingucker
Stayed 5 nights in Jan 2020
Response from gmhans on 6 Feb 2020
Werter Gast Wir bedauern die Probleme mit dem Tuerschloss sehr. Die Elektronik leidet manchmal unter salzhaltiger Luft und Regen. Von seitlichem Meerblick war nie die Rede oder die Uebersetzung falsch. Meerblick ist garantiert vom privaten Deck der Bungalows, mit Sonnenliegen und Sonnenschirm. Direkter Merrblick offerieren nur die Beachfront Bungalows und The Tent. Fuer die positiven Beurteilungen bedanken wir uns herzlich. Mit freundlichen Gruessen Hansjoerg Jenny, General Manager

10/10 Excellent

Miouk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2020
Response from gmhans on 2 Feb 2020
Dear Miouk Many thanks for your excellent review. We hope to see you again and remain With best regards Hans, GM

8/10 Good

Ruben

Liked: Cleanliness, property conditions & facilities, room comfort
En smuk oase
En fantastisk hotel og smuk oase. Super morgenmad og service generelt, dog undtaget deres restaurant/bar. Virkelig langsom service og maden er horribel dyr kontra hvad du får. 220 baht for en Kad Pra Kao med ca. 30 gr. kylling. Det er synd fordi maden smager faktisk godt, men det prisleje gør bare at du dropper at spise der. Samtidig også irriterende når der ikke er andre muligheder ved poolen. De skal også lege strandbar, så man kan vente 15 min på 2 cocktails til 450 bath selvom der ingen gæster er ellers, og det er de dårligste pina coladas jeg i mit liv har fået. Så solnedgangen må man også ud og finde hos naboerne. Vi havde en fantastisk japansk middag første aften. Den var virkelig god og helt fair til 850 baht med alt du kunne spise af sushi og andre lækkerier. Vi forlængede så vores ophold med 1 nat på dette smukke sted. Bungalowen var perfekt. Dette gjorde vi efter 1. dag og de sagde den var ledig. Alt var skønt men på dagen prøvede de og flytte og sagde der var booket nogen andre fra deres Bangkok kontor. Det nægtede vi selvfølgelig da de havde solgt os det og forlænget vores værelsesnøgle med 1 nat. Det må ikke ske. Så føler man sig ikke særlig påskønnet. Få styr på restaurant, priser og bar. Ansæt en bartender og fix de småting. Så kommer vi tilbage igen og igen :) Tak ellers for god behandling og skønt ophold i et hyggeligt område i Koh Chang.
Stayed 3 nights in Jan 2020
Response from gmhans on 2 Feb 2020
Dear Ruben Many thanks for your compliments, but also the feedback is welcome. We changed the portioning of the Pad Krapao already and we reminded our FB employees to follow strictly the written down recipes, and to improve service time. Prices outside are indeed lower, but most of the restaurants for local food do not pay service charge not government tax as we do (strictly controlled). I apologize for the inconvenience regarding extension stay in the room. In future we will more care on that. With best regards Hans, GM

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extrem gut!
Liebevoll gestaltete Anlage, sehr zuvorkommendes Personal, angemessene Preise in der Bar. Einziges Manko: Meer eignet sich nicht zum schwimmen , leider ist die Bucht sehr steinig.
Stayed 3 nights in Dec 2019
Response from gmhans on 1 Jan 2020
Sehr geehrter Gast Besten Dank fuer Ihre geschaetze Beurteilung. Der Strand ist Maritime National Parc mit einem abgestorbenen Korallenriff. Es duefen keine Eingriffe in die Natur vorgenommen werden. Schwimmen is moeglich bei Flut, nicht aber bei Ebbe. Dafuer laden dann aber unsere beiden grosszuegigen Pools zum schwimmen ein. All unsere Pools werden mit Salt-Chlorination System gereinigt, heisst, mit 90% Salz und etwa 10% Chloride, aber nur wenn noetig. Mit freundlichen Gruessen Hansjoerg Jenny, General Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location , nice room , quiet, staff very friendly
Stayed 4 nights in Nov 2019
Response from gmhans on 16 Nov 2019
Dear Guest Thank you very much for your much appreciated comments. We hope to see you again. Best regards Hans

10/10 Excellent

Nanna

Liked: Cleanliness, staff & service, property conditions & facilities
This was my own little paradise! I got the beach front and had to force myself to go out;) the surroundings are so beatifull and authentic styled at this resort. Multiple restaurant choices at your front door and a peacefull beach in the back;)
Stayed 6 nights in Oct 2019
Response from gmhans on 28 Oct 2019
Dear Guest Many thanks for your excellent review. We appreciate it very much and hope to see you again Best regards, Hans

8/10 Good

Amanda Døsen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2019
Response from Supapan on 20 Oct 2019
Dear Amanda DOSEN, Thank you for taking time to share your lovely experience with us. It is delightful to know that you enjoyed our facilities and had good time at GajaPuri Koh Chang. We will pass on this comment to the team. Kind regards, Supapan SRIPUTTHA ASS. FOM GajaPuri Resort and Spa koh chang

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019
Response from gmhans on 15 Aug 2019
Dear Guest Many thanks for your comments, which we appreciate very much. With best regards Hans

10/10 Excellent

Ka man

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
很好的住宿之旅
因可能預計到象島既情況，所以酒店真係好有渡假feel,很親親大自然既感覺，每位員工笑容很好很友善，早餐雖然種類不多，但全部都好食，下次來都會住反啲間酒店
Stayed 3 nights in Jul 2019
Response from gmhans on 1 Aug 2019
Dear Guest Many thanks for your excellent comments, We look forward welcoming you again at Gajapuri Resort & Spa. With best regards Hans, GM

10/10 Excellent

Hiko

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
トイレの排水に問題があった。 SPAのマッサージがとてもよかった。
Stayed 3 nights in May 2019
Response from Supapan on 11 May 2019
Dear Hiko Thank you for taking time to give us the feedback. We apologize for any inconvenience caused that happen in our hotel. Your feedback had been brought to the attention of our management team and our staffs. We will work hard to improve our hotel immediately. We look forward welcoming you back to our resort in the near future. Kind regards, Supapan SRIPUTTHA ASS. FOM GajaPuri Resort and Spa Koh Chang

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Schöne und saubere Bungis. Pool ist perfekt und es hat immer freie Plätze. Wi-Fi lässt zu wünschen übrig
Stayed 12 nights in Feb 2019
Response from gmhans on 29 Mar 2019
Sehr geehrter Gast Besten Dank fuer Ihre gute Beurteilung. Am WIFI sind wir am arbeiten, soweit es nicht durch den Supplier verursachr wird. Mit den besten Gruessen Hansjoerg

10/10 Excellent

Bruno

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bel hôtel au calme près de tout
Chambres propres et spacieuses, immense piscine et petite plage privée, bon petit déjeuner service et accueil parfait, très bonne adresse.
Stayed 3 nights in Feb 2019
Response from gmhans on 27 Feb 2019
Cher client Many thanks for your outstanding review, which we appreciate very much. Avec beaucoup de salutations Hans

6/10 Okay

Lucie

Liked: Staff & service
Stayed 3 nights in Feb 2019
Response from gmhans on 25 Feb 2019
Dear Guest Thanks for your review. It a pity, that you did not tell us, what we could improve. Best regards Hans

8/10 Good

Rolf

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Feb 2019
Response from gmhans on 25 Feb 2019
Dear Guest Many thanks for your review. With best regards Hans

10/10 Excellent

Bengt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019
Response from gmhans on 21 Feb 2019
Dear Guest Many thanks for your excellent review. We are happy that your enjoyed your stay with us. With best regard Hans

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Unterkunft, ort, peronal, alles super! Wir hatten eine gute zeit
Stayed 5 nights in Feb 2019
Response from gmhans on 15 Feb 2019
Sehr geehrter Gast Besten Dank fuer Ihre sehr positive Beurteilung. Mit besten gruessen Hansjoerg