2/10
At check-in I had unexpected fees totalling almost the original cost of the room. My room was dirty. The pull-out mattress had a blood stain and the fitted sheet was covered in crumbs and hairs. When I called the front desk, they had someone come spray the mattress (which did nothing to remove the stain) and put on a new fitted sheet. They did not provide additional bedding beyond the fitted sheet even though we booked the room for 4. Luckily we brought extra blankets and pillows. We also had to go to the desk for more towels since they only provided 2. Breakfast consisted of raisin bran and an almost empty container of fruit loops with an empty milk jug in the fridge, along with prepacked chocolate chip muffins. The area was noisy, with traffic and cicadas going all night long. The hotel pillows were lumpy, the sheets were scratchy, the bathroom was dirty. I can't think of anything that went right for this stay. I will never book with this hotel line again. I couldn't wait to get out of there.
Sarah
Menginap 1 malam pada Jul 2025