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Reviews of Comfort Suites North

2.5 out of 5
Comfort Suites North
5466 Central Avenue Pike, Knoxville, TN

Reviews

9.0

Wonderful

Rating 10 - Excellent. 630 out of 1000 reviews" "
Rating 8 - Good. 283 out of 1000 reviews" "
Rating 6 - Okay. 46 out of 1000 reviews" "
Rating 4 - Poor. 24 out of 1000 reviews" "
Rating 2 - Terrible. 17 out of 1000 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Carl

Liked: Cleanliness
Stayed 1 night in May 2024
Response from Christine on 13 May 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites North.As a guest you are truly valued.Your feedback about your stay is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guestsWe hope to see you again soon.

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable bed! Checkin staff were super nice. Plenty of bath towels! ☺️
Stayed 1 night in Apr 2024
Response from Christine on 29 Apr 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites North.As a guest you are truly valued.Your feedback about your stay is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon.

8/10 Good

Beverly

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was Friendly and attentive.
Stayed 2 nights in Apr 2024
Response from Christine on 29 Apr 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites North.As a guest you are truly valued.Your feedback about your stay is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon.

4/10 Poor

donum

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
no more
Stayed 2 nights in Apr 2024
Response from Christine on 29 Apr 2024
On behalf of our entire team, I would like to apologize for failing to exceed your expectations with your stay. Your satisfaction is important to us as a valued guest.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.We hope for an opportunity to properly host you in the future.

10/10 Excellent

Lesley

Liked: Cleanliness, staff & service, property conditions & facilities
Great breakfast options and very comfortable beds. Chad was a HUGE help when we called and couldn't find it from our map app. Would definitely stay here again and hopefully will be back to visit soon! :)
Stayed 2 nights in Apr 2024
Response from Christine on 22 Apr 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites North.We sincerely appreciate and value your feedback as a guest. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.Your loyalty is important to us. Please visit us again soon!

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked that this was pretty centrally located to everything and not far off the interstate. Parking was easy and the front desk staff was helpful.
Stayed 1 night in Feb 2024
Response from Christine on 22 Apr 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites North.We sincerely appreciate and value your feedback as a guest. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.Your loyalty is important to us. Please visit us again soon!

10/10 Excellent

Tim

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Apr 2024
Response from Christine on 22 Apr 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites North.We sincerely appreciate and value your feedback as a guest. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.Your loyalty is important to us. Please visit us again soon!

10/10 Excellent

Daunn

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay. Clean and quiet.
Stayed 1 night in Apr 2024
Response from Christine on 22 Apr 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites North.We sincerely appreciate and value your feedback as a guest. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.Your loyalty is important to us. Please visit us again soon!

10/10 Excellent

Lauren

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient to have a little separated space in the room where we could put a packnplay. We were able to put the baby to sleep with a sound machine before the rest of us. Nice clean room too.
Stayed 2 nights in Apr 2024
Response from Christine on 22 Apr 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites North.We sincerely appreciate and value your feedback as a guest. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.Your loyalty is important to us. Please visit us again soon!

4/10 Poor

Joseph

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The indoor pool is at 75 degrees even after the front desk person says this is a regular complaint and that Mr. Patel refuses to make it any warmer. It was so cold we couldn’t swim. This was in April and it’s still set to 75. We chose this location because of the pool. They offered us nothing to remedy our frustration. We will not return to Comfort Inn because of this stay.
Stayed 1 night in Mar 2024
Response from Christine on 22 Apr 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites North.On behalf of our entire team, I would like to apologize for failing to exceed your expectations with your stay. Your satisfaction is important to us as a valued guestWe will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.We hope for an opportunity to properly host you in the future.

4/10 Poor

Greg

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Christine on 22 Apr 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites North.On behalf of our entire team, I would like to apologize for failing to exceed your expectations with your stay. Your satisfaction is important to us as a valued guestWe will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.We hope for an opportunity to properly host you in the future.

10/10 Excellent

Eleanor

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanliness, Quiet rooms, quick elevator, nice breakfast selections and unobtrusive, efficient staff
Stayed 4 nights in Mar 2024
Response from Christine on 22 Apr 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites North.We sincerely appreciate and value your feedback as a guest. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.Your loyalty is important to us. Please visit us again soon!

10/10 Excellent

Ann

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Adequate place to stay for an overnight. Room is small. Traffic noise at night. Only one elevator for the whole place.
Stayed 1 night in Mar 2024
Response from Christine on 22 Apr 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites North.We sincerely appreciate and value your feedback as a guest. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.Your loyalty is important to us. Please visit us again soon!

2/10 Terrible

Stephen

The photos online are not what the rooms really look like
Stayed 2 nights in Mar 2024
Response from Christine on 22 Apr 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites North.On behalf of our entire team, I would like to apologize for failing to exceed your expectations with your stay. Your satisfaction is important to us as a valued guest.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.We hope for an opportunity to properly host you in the future.

10/10 Excellent

Carie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not too far from downtown, easily accessible from highway. Was very quiet and the beds were great.
Stayed 5 nights in Mar 2024
Response from Christine on 22 Apr 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites North.We sincerely appreciate and value your feedback as a guest. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.Your loyalty is important to us. Please visit us again soon!

10/10 Excellent

Erwin

Liked: Property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Christine on 22 Apr 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites North.We sincerely appreciate and value your feedback as a guest. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.Your loyalty is important to us. Please visit us again soon!

10/10 Excellent

Wei-Kai

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is very comfortable and the staff are very friendly. It is located near a junction of an interstate so it is easy to get to Knoxville downtown.
Stayed 2 nights in Mar 2024
Response from Christine on 22 Apr 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites North.We sincerely appreciate and value your feedback as a guest. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.Your loyalty is important to us. Please visit us again soon!

4/10 Poor

Aaron

Liked: Staff & service
Disliked: Property conditions & facilities
Had trouble getting into my room for 2 of the 3 nights. Got sick second day in, air filters not been changed out - mold exposure. The hotel is next to a fire station - usually can't hear it but between the fire trucks and people racing down the road with loud mufflers, it is not a peaceful place.
Stayed 4 nights in Mar 2024
Response from Christine on 22 Apr 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites North.On behalf of our entire team, I would like to apologize for failing to exceed your expectations with your stay. Your satisfaction is important to us as a valued guestWe will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.We hope for an opportunity to properly host you in the future.

10/10 Excellent

Brad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Mar 2024
Response from Christine on 22 Apr 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites North.We sincerely appreciate and value your feedback as a guest. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.Your loyalty is important to us. Please visit us again soon!

10/10 Excellent

christina

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is good, hotel clean. Bathroom ceiling has mold and wear
Stayed 1 night in Mar 2024
Response from Christine on 22 Apr 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites North.We sincerely appreciate and value your feedback as a guest. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.Your loyalty is important to us. Please visit us again soon!

8/10 Good

Craig

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable
Very clean but backs to the highway and railroad is nearby. Comfortable pull out bed!
Stayed 1 night in Feb 2024
Response from Christine on 22 Apr 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites North.We sincerely appreciate and value your feedback as a guest. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.Your loyalty is important to us. Please visit us again soon!

8/10 Good

Jenette

Stayed 1 night in Feb 2024
Response from April on 22 Apr 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites North.We sincerely appreciate and value your feedback as a guest. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.Your loyalty is important to us. Please visit us again soon!

10/10 Excellent

Ronald

Stayed 1 night in Feb 2024
Response from Christine on 22 Apr 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites North.We sincerely appreciate and value your feedback as a guest. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.Your loyalty is important to us. Please visit us again soon!

10/10 Excellent

Peter R

Stayed 4 nights in Jan 2024
Response from Christine on 22 Apr 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites North.We sincerely appreciate and value your feedback as a guest. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.Your loyalty is important to us. Please visit us again soon!

10/10 Excellent

Thip

Liked: Cleanliness, staff & service, property conditions & facilities
Clean & friendly staff
Stayed 2 nights in Feb 2024
Response from Christine on 22 Apr 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites North.We sincerely appreciate and value your feedback as a guest. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.Your loyalty is important to us. Please visit us again soon!

8/10 Good

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent place to stay for the value.
First, I will say this is a decent place to stay, nice and helpful staff, clean, comfortable. Little things like our bathtub faucet leaked constantly. The heat seemed to have a mind of it's own. I was not cold but, the thermostat was not very responsive when I adjusted the temp.
Stayed 2 nights in Feb 2024

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Stayed 1 night in Feb 2024

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It served all of our needs
Stayed 1 night in Feb 2024
Response from Christine on 22 Apr 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites North.We sincerely appreciate and value your feedback as a guest. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.Your loyalty is important to us. Please visit us again soon!

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Anthony

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was awesome
Stayed 2 nights in Feb 2024

10/10 Excellent

Adrian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
My dad and I stayed here for 3 nights while visiting my brother at UT Medical Center. I felt the hotel offered so much more than other hotels in the same price range. We enjoyed having the separate area with the sofa and tv. Beds were comfortable, plenty of towels, very clean and breakfast was good also.
Stayed 3 nights in Feb 2024
Response from Christine on 22 Apr 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites North.We sincerely appreciate and value your feedback as a guest. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.Your loyalty is important to us. Please visit us again soon!

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great and caring. Breakfast was delicious, and beds were very comfy! Spacious rooms as well. HIGHLY RECOMMEND
Stayed 2 nights in Feb 2024
Response from Christine on 22 Apr 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites North.We sincerely appreciate and value your feedback as a guest. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.Your loyalty is important to us. Please visit us again soon!

8/10 Good

Stephen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

10/10 Excellent

Sabrina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Stay
The room was clean and was all we could have asked for. The check in process was quick and painless. The lady working the desk upon check in was friendly and accommodating. Breakfast had a wide variety to choose from. The only complaint was the pool was small and COLD!!! It perhaps was the coldest indoor pool we’ve ever experienced.
Stayed 1 night in Feb 2024

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Road to Florida
A great hotel to stop at while traveling. Second time we've stayed here while driving to Florida. Clean rooms, nice front staff. Decent warm breakfast in the morning. My only draw back (for me personally) is beds were a bit softer than we like. But woukd definitely stay here again or recommend for someone else.
Stayed 1 night in Feb 2024

10/10 Excellent

Steven

Stayed 1 night in Feb 2024
Response from Christine on 22 Apr 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites North.We sincerely appreciate and value your feedback as a guest. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.Your loyalty is important to us. Please visit us again soon!

10/10 Excellent

Michelle

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and cozy room. Staff was wonderful
Stayed 1 night in Feb 2024
Response from Christine on 22 Apr 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites North.We sincerely appreciate and value your feedback as a guest. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.Your loyalty is important to us. Please visit us again soon!

10/10 Excellent

Danielle

Travelled with family, Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Clean..staff was friendly..breakfast was a hit with our younger crew..we will definitely be back
Stayed 1 night in Jan 2024
Response from Christine on 22 Apr 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites North.We sincerely appreciate and value your feedback as a guest. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.Your loyalty is important to us. Please visit us again soon!

8/10 Good

Tabitha

Liked: Cleanliness, staff & service, property conditions & facilities
Weekend Stay
The hotel its self was very nice, clean and the staff were super helpful and friendly. The room was very nice and comfortable, unfortunately the mattress was horrible you sunk down to what felt like you were on top of the box spring. We both woke up feeling sore and not rested at all. The pillows were lacking the firm pillow could definitely be firmer. Breakfast was excellent always fresh and hot, a variety of food and drinks. Very clean and well tended to.
Stayed 2 nights in Jan 2024

8/10 Good

Blaine

Stayed 1 night in Jan 2024

10/10 Excellent

carlos

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Beverly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Everything was excellent,clean room and comfortable beds
Stayed 2 nights in Jan 2024

10/10 Excellent

Ryan, harrodsburg

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice place. Spacious room. It's a little more costly than some but it's worth the price. Our thermostat was not working right but it maintained 70° in the room which was ok to sleep. That's about all we were there for. Good breakfast too.
Stayed 1 night in Jan 2024
Response from Christine on 22 Apr 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites North.We sincerely appreciate and value your feedback as a guest. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.Your loyalty is important to us. Please visit us again soon!

10/10 Excellent

Laurie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Rafik

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Christine on 22 Apr 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites North.We sincerely appreciate and value your feedback as a guest. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.Your loyalty is important to us. Please visit us again soon!

8/10 Good

Bartley

Business traveller
Liked: Cleanliness, staff & service, room comfort
doing what is right
The first room had some issues, but the front desk upgraded us because having to switch. This will make me return to this hotel because they take ownership in mistakes.
Stayed 1 night in Jan 2024

8/10 Good

Ed

Stayed 1 night in Jan 2024
Response from Christine on 22 Apr 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites North.We sincerely appreciate and value your feedback as a guest. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.Your loyalty is important to us. Please visit us again soon!

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to rest!
The beds are incredibly comfortable! Staff and front desk were very friendly.
Stayed 1 night in Jan 2024

10/10 Excellent

Natalie

Stayed 1 night in Jan 2024
Response from Christine on 22 Apr 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites North.We sincerely appreciate and value your feedback as a guest. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.Your loyalty is important to us. Please visit us again soon!

10/10 Excellent

Naomi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay
Very clean, Ladies at the front were super helpful and nice. The breakfast both days was awesome for a free hotel breakfast. There were two ladies doing the breakfast and they were on top of it the whole time, there was lots of families and those two ladies had fresh hot food out every few minutes. Would defiantly stay again.
Stayed 2 nights in Jan 2024