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Sunstar Hotel Klosters

4.0 star property
Guests access nearby slopes directly from this mountain retreat, where they can recharge in the indoor pool or enjoy meals at on-site restaurants.

Choose dates to view prices

Sunstar Hotel Klosters offers families a welcoming mountain getaway with ski-in/ski-out convenience. Enjoy two restaurants with al fresco dining, a free breakfast buffet, an indoor pool, sauna, steam room, playground, and game room.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Parking available
The current price is RM892
RM992 total
includes taxes & fees
15 Jun - 16 Jun
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Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 10:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 10:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets are allowed for an extra charge of CHF 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CHF 70.0 per night.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 5.50 per person, per night. This tax does not apply to children under 13 years of age.
  • Resort fee: CHF 1 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Covered self-parking fee: CHF 15 per night (in/out privileges)
  • Pet fee: CHF 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CHF 70.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Frequently asked questions

Does Sunstar Hotel Klosters have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Sunstar Hotel Klosters?

As of 21 May 2026, prices found for a 1-night stay for 2 adults at Sunstar Hotel Klosters on 15 Jun 2026 start from RM892, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Sunstar Hotel Klosters pet-friendly?

Yes, dogs are allowed at this property. There's a fee of CHF 25 per pet, per night. Service animals are exempt from fees.

How much is parking at Sunstar Hotel Klosters?

Self-parking is available for CHF 15 per night.

What time is check-in at Sunstar Hotel Klosters?

Check-in start time: 4:00 PM; check-in end time: 10:00 PM. Late check-in is available during limited hours.

What time is check-out at Sunstar Hotel Klosters?

Checkout is at 11 AM.

Where is Sunstar Hotel Klosters located?

Located in the mountains, this Klosters-Serneus hotel offers ski-in/ski-out access within 1 mile (2 km) of Klosters-Madrisa Gondola, Klosters-Gotschnagrat Gondola and Ski Lift Klosters - Gotschnagrat. Klosters Church and Arena Strandbad are also within 2 miles (3 km). Klosters Dorf Station is only a 3-minute walk and Klosters Platz Station is 20 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.2

Wonderful

9.4

Cleanliness

8.6

Location

9.4

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 70 out of 115 reviews
Rating 8 - Good. 38 out of 115 reviews
Rating 6 - Okay. 7 out of 115 reviews
Rating 4 - Poor. 0 out of 115 reviews
Rating 2 - Terrible. 0 out of 115 reviews

Reviews

Verified

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities
We liked our 1day stay, great breakfast.
Stayed 1 night in Sep 2025
Verified

8/10 Good

Jonas

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel at a nice location and modern rooms.
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Christian

Cosy, clean, convenient location and very friendly staff, can certainly recommend!
Stayed 2 nights in Mar 2024
Verified

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ski stay

Very welcoming and friendly. Always helped us on questions and picked us up at any time we wanted from the Gondel station. The breakfast was excellent and rooms very comfortable and a good size. We enjoyed our stay very much
Stayed 5 nights in Dec 2024
Verified

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mountain resort with great views

Amazing breakfast. Love the fresh butter machine. Gorgeous mountain views from room. Spa really good but unisex sauna and showers not particularly nice.
Stayed 3 nights in Feb 2025
Verified

10/10 Excellent

Reinhard

Liked: Cleanliness, staff & service, amenities
Tolle Gastgeber, sehr freundliches Personal
Stayed 1 night in Sep 2025
Verified

8/10 Good

Edith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Schönes Hotel in Klosters

Schönes Hotel sehr idyllisch gelegen. Allerdings etwas abseits vom Ortskern, was uns aber nicht gestört hat. Es fährt ein Bus oder man geht eine knappe halbe Stunde zu Fuß.Das Personal ist überaus freundlich und hilfsbereit egal in welchem Bereich. Mit dem Zimmer waren wir nicht ganz so zufrieden. Es war zwar im Großen und Ganzen in Ordnung, befand sich aber direkt unter dem Dach in der hintersten Ecke des Hotels. Leider war es nachts dort sehr warm. Allerdings hatte es ein schönes, modernes Bad mit ausreichend Stauraum. Das ist ein großer Pluspunkt. Frühstück war sehr gut. Besonders gut hat mir als Teetrinkerin gefallen, dass es schönes dünnes Teeporzellan gab. Auch das Abendessen ließ nichts zu wünschen übrig. Wir würden dort wieder buchen, allerdings dann ein anderes Zimmer .
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Nicole

sehr nettes Personal, sehr leckeres Essen, shuttle Service zu den Bergbahnen, grosszüge Zimmer👍
Stayed 4 nights in Jan 2025
Verified

10/10 Excellent

Francis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Vraiment tout le personnel est très accueillant à vos petits soins et font même l’effort de parler français
Stayed 1 night in Aug 2024
Verified

8/10 Good

Kurt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Preis Leistung ist sehr gut. Küche super.
Stayed 2 nights in Aug 2023
Verified

8/10 Good

Reinhard

Liked: Cleanliness, staff & service

Ruhige Lage

ruhige Lage, freundliches Personal
Stayed 3 nights in Jul 2023
Verified

10/10 Excellent

Beat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Punkto Sauberkeit, Freundlichkeit, Qualität ist dieses Hotel unübertrefflich! Wir werden auf jeden Fall wieder dort Ferien machen!
Stayed 2 nights in Jul 2022
Verified

10/10 Excellent

Beat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super Service, auch im Frühstücksraum. Herziges Weihnachtspräsent auf dem Zimmer. (Vielen Dank!) Sehr schöner Nassraum (Wc/ Dusche). Allgemein sehr empfehlenswert.
Stayed 5 nights in Dec 2021
Verified

8/10 Good

Beat

Bewertung nach einer Nacht

Im renovierten Badezimmer müssen noch Reparaturen gemacht werden. Viele Fliegen waren im Esssaal. Essen gut. Schöne Location.Nettes Personal. Zimmerpreis eher an der oberen Skala.
Stayed 1 night in Oct 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wunderbare Gastgeberin

Tolles Frühstück. Viele Aufmerksamkeiten, dass sich die Gäste wohlfühlen.
Stayed 2 nights in Sep 2021
Verified

8/10 Good

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Charming cozy getaway nestled in the Swiss Alps

Charming hotel in the Swiss alps, perfect for an overnight stay during a motorcycle trip through the region. The rooms were clean, bed comfortable, bathroom and shower good. The restaurant was also great. We ate dinner and breakfast there and the food was excellent for both meals. Staff were welcoming and very friendly at every encounter, from check in through check out, really excellent customer service, it was greatly appreciated after a long day riding. Just be aware there isn't much out that direction in the way of any shops, other dining options, or things to see but it wasn't a concern or factor in my trip specifically. This would be an excellent cozy getaway with your partner.
Stayed 1 night in Jul 2021
Verified

10/10 Excellent

Alois

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sehr gutes und tierfreundliches Hotel

Sehr freundliches Personal Frisches und reichhaltiges Frühstücksbuffet auch für Gluten und Lactoseintolerante Gäste Tierfreundlich Rustikales Ambiente Es gibt nur einen kleinen Abzug: Das Abendessen ist sehr gut aber die Portionen sind eher für Kleinkinder als für Erwachsene! Kommen aber trotzdem gerne wieder
Stayed 6 nights in Jul 2021
Verified

10/10 Excellent

Cecilie Holmich

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Little Swiss star in the mountain

We Booked a one night stay before our Sunday ski trip. One person checked in before the other one with no problem. Our room were nice and as expected (Swiss style). The staff was very friendly and everything was very nice and tidy. They were also following the COVID-19 rules and made it easy to understand and follow.
Stayed 1 night in Mar 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort

TipTop

Alles Tip Top, sehr persönlich
Stayed 1 night in Mar 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Schönes Hotel in ruhiger Lage in Klosters Dorf. Die Mitarbeitenden waren sehr freundlich und ich habe mich extrem willkommen gefühlt. Kostenloser Skishuttel vom Hotel direkt zu den Bergbahnen. Sehr gutes Frühstück.
Stayed 3 nights in Mar 2021
Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel wo alles stimmt.

Schönes Hotel, ruhige Lage, gute Küche.
Stayed 2 nights in Feb 2021
Verified

10/10 Excellent

DONNA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great ski hotel in Klosters Dorf

Lovely hotel within walking distance of Klosters Dorf rail station and also the gondola to Madrisa ski area. Great food, helpful staff and welcoming atmosphere. Indoor pool , sauna and games room available in basement. Hotel shuttle bus will collect you from rail station if you let them know - v handy to get cases to hotel when it’s snowy! Will also take you to Klosters ski lifts. AND you get pass for all trains/buses in Klosters/Davis area so getting about is very easy. Would return.
Stayed 6 nights in Dec 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location in Klosters Dorf. Both in the middle of the village, as “Dorf” suggests, with wandering goats and cow farm across the street, which adds to the charm, and also a short walk away from Madrisabahn cable car to go to a family-friendly Madrisa resort with plenty of ski schools for kids of all ages and abilities, but also some slopes for adults to ski. Being a relatively small property hotel has a very cosy feel to it. Staff was fantastic, they truly make you feel like home.
Stayed 8 nights in Dec 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Die Unterkunft ist ausgesprochen hundefreundlich. Bei unserer Ankunft waren bereits Hundedecken und Näpfe im Zimmer bereitgestellt.
Stayed 5 nights in Dec 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were very warm and comfortable, the staff were superb ,very friendly from the receptionist on arrival to the restaurant staff and the cleaners. The facilities were very good and the transport for skiers was excellent. There was nothing to dislike or complain about.
Stayed 7 nights in Dec 2019