Klaserie Nature Reserve Spa Hotels

"The entire property was spotless. The hosts were always available for assistance when needed and treated each guest with a smile and courtesy. The breakfast was generous with yogurt, museli, fruit, eggs, bacon, and cucumber/tomato garnish. Of course coffee, tea, and juice were offered as well. The pool and pool bar were not ready for use. Of course the summer season had ended. I did not ask why, so if that is important to you, I recommend you ask ahead of time. The pool was clean except for some fallen leaves. The location was secure inside the Hoedspruit Wildlife Estate. It was very quiet at night except for the occasional animal sounds. There was easy and convenient access to Hoedspruit shops and restaurants. For the great service, cleanliness, and security... I recommend this stay."

"The first thing to note was that I was not informed that my room would not be near the lodge. As a solo traveler, that would’ve been very important information to know that I am not near any help if I needed it. In addition, One cannot just leave the log their lodging because you’re located in a nature reserve and it isn’t safe so you’re pretty much a prisoner at your room and you are dependent on somebody picking you up in order to get you somewhere the room itself was fine. The airport shuttle worked perfectly. The staff was hit or miss. The person in charge, Musa, was a very odd fellow. He seemed to stare and was very slow to both move and respond to questions. He did not make me feel at ease in any way, and in my opinion, should definitely not be the face of your property. The rest of the staff, while friendly, were not particularly professional. They asked personal questions and their English was not very good."

"A very warm welcome from the team.The tent was cosy, as was the bed on the cold nights. Great to hear the local animals during the night, with wonderful day visits from the ellies."