ExtraOrdinary Hotel Group Klaserie Nature Reserve hotels

"Super welcoming, friendly and safe. Very attentive to details. "

"Great place with game drives "

"I cannot express how amazing this place was. I've been all over the world, and every aspect of the AM Lodge is by far the most superior. The unique daily game drives had our Bush Bar (best bar in South Africa, thanks to Benjamin and Penwey) interrupted by a Nyala being chased by a wild dog. Literally chasing Lions led to our fantastic guides helping another group get out of a ditch. Even seeing zebras and wild buffalo ended up being so hilarious, it brought tears to our eyes! For the millennials reading this, imagine the perfect mix between Steve Irwin and Wild Boyz. Shepherd is the definition of what a proper host looks like. We had a strange request of being shuttled to a nearby tattoo shop, and they happily obliged. Our chefs made amazing food, with our only request being to show us the local cuisine. That kota sandwich and African buffet was exactly what we were talking about! Way to deliver! At no point did I ever think I was anything less than royalty thanks to the amazing staff, treatment, and accomodations. I don't know how they managed to do it, but they also made it seem like me and my father were the only ones there! As if the entire safari grounds were just for us (even though, they obviously had other guests). I hope to have the chance to visit again. If any guest is considering a safari, the search ends here. "

"The room here was beautifully appointed, and the bed was very comfy. The property was really quiet and it had a lovely pool. It was unfortunately too cold to take a dip in winter. There was wifi available everywhere, but its speed could vary depending on where you were. It would have been nice to have some bathrobes available in the room. The views from the property were lovely, especially when you are on the observation deck and can see the Drakensbergs in the distance. The breakfast and dinner was enjoyable and generally varied each day. The service was also lovely and friendly. I stayed in the Mbali villa so it was about a 5 minute walk down the road back to the main building for meals. In the evenings, they can organise a shuttle to collect you and bring you back as it gets very dark outside. "

"Essa foi a pior hospedagem olhando custo benefício das nossas vidas. O custo foi em torno de 1000 dólares a diária, esperávamos algo incrível! Uma pena…. O all inclusive é igual a uma pensão completa, o quarto super antigo, nosso game driver terminou 30 minutos antes. Nos deram um papel com horários e uma mensagem no WhatsApp, nenhum tinha a mesma informação, o que nos fez perder o café. Estamos 100% descontentes e insatisfeitos com oque recebemos pelo o que foi pago."

"The minute we arrived we were greeted by lovely staff and elephants at the pool. What followed was a once in a lifetime experience. The positives - Beds are super comfy with electric blankets for those cold nights and a fan for the warm days. The food was AMAZING. I LOVED being seated with fellow safari mates and getting to know people from across the world even though we are total introverts. Our guide Leighton was brilliant, knowledgeable and an excellent driver. And the wildlife…. Wow. I still can’t believe we saw so many lions, leopards and cheetahs, not to mention everything else. Being birders we were worried that we would be ignored and never get a moment to identify a bird but Leighton balanced the needs of the guests so well and had an excellent knowledge of all animals. The only downsides… when we arrived we were so hungry but because our flight was delayed we missed the afternoon safari and had to wait until everyone returned before we could access any food - a wait of 2 hours was really tough and no one explained what was happening. Highly recommend explaining the daily itinerary to people on arrival and having snacks available for purchase. Loved the Couples shower but unfortunately not enough hot water for 2 people. "

"The premises is very nice, very clean and comfortable. The self catering unit was well equipped with everything you may need for self catering. The place is beautiful and peaceful. Loved the communication and flexibility I got when still planning the trip and the efforts made to make our birthday special. The only thing I didn’t not like was the rudeness from the lady that woke us up for breakfast on our last morning, she was very rude about how we must be at breakfast by 08:00 ( which o think of breakfast is between 08:00 and 10:00 then guests should have the flexibility between those times). The girl banged the door and rudely communicated how we need to be there at 08:00. She needs general customer service communication training as all my encounters with her were not pleasant. The rest of the staff was amazing. "

"Everything at Nyati Safari Lodge was absolutely wonderful. The rooms were spotless and incredibly comfortable – ours was located right in front of the river, and on the very first day we had elephants, crocodiles, and other wildlife right in front of us. It was like living in a nature documentary! The meals and drinks were delicious! The entire staff was incredibly attentive, making us feel welcome and taken care of every step of the way. The highlight of our stay was definitely the game drives. Kenneth, Peter, Pride, and Freja went above and beyond, always asking which animals we wanted to see and doing everything they could to make it happen. Each game drive ended with either a morning coffee or a sunset drink, always paired with a breathtaking view of the reserve. I truly can’t wait to go back!"

"This was one of the most best travel expeirences i ever had. The Kapama Southern lodge is superb . The staff was amazing. the accommodations were perfect. The food options were plentiful. I recommend this property to everyone, and of of course the safari tours were better than expected with informal guides. "