2/10 Teruk
Sara
16 Apr 2026
WARNING STAY AWAY: One step away from a scam!! I booked this property in advance as part of a larger vacation itinerary. There was NOTHING in the listing that said anything about being required to contact the property in advance for check in. A couple of days before check in I received an automated email saying that I was confirmed. Like most people, I opened up the booking in Expedia the morning of check in to see what the address and instructions for check in were. Little to my knowledge, tucked way under “check in instructions” it says you must contact the property 24 hrs in advance. I messaged them right away in the AM inquiring about check in, no response. Throughout the day I messaged them and called several times, with no response. I arrived onsite where there is a sign saying to call upon arrival, this was the same number I had been calling with no response or ability to leave a message. After receiving no response from the property by 6 pm at night, I was forced to make another booking at another hotel. I finally received a message from the property at 9:30 at night (!!!) saying they were sorry they thought they already sent me the check in information!! I asked for a refund and got no response or refund from there. I contacted Expedia and SHOCKINGLY Expedia was no help in processing my refund. What was supposed to be a stress free last day in Iceland turned into a stressful ordeal. Luckily my credit card company had my back and reversed the charge. Shame on you.
Sara
Menginap 1 malam pada Apr 2026






















