Floor plan

Reviews of The Water Street Inn

3.5 out of 5
The Water Street Inn
6 Water St, Kittery, ME

Reviews

9.6

Exceptional

Rating 10 - Excellent. 110 out of 132 reviews" "
Rating 8 - Good. 17 out of 132 reviews" "
Rating 6 - Okay. 2 out of 132 reviews" "
Rating 4 - Poor. 2 out of 132 reviews" "
Rating 2 - Terrible. 1 out of 132 reviews" "

10/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Taylor

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean
Stayed 1 night in Apr 2024
Response from Michaela Conley on 17 Apr 2024
Thank you, Taylor! The Water Street Inn takes pride in maintaining clean guest rooms and common spaces for a comfortable stay for all guests. We hope to see you again soon.

10/10 Excellent

Michael M.

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location convenient to Portsmouth even for walkers. Could use a microwave
Stayed 2 nights in Feb 2024
Response from Michaela Conley on 27 Feb 2024
Thank you, Michael! It is in the works to add a microwave to our common space for our guests. Next time you come to stay, it should be there! We appreciate you taking the time to leave us a great review and hope to see you again soon.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Michaela Conley on 31 Jan 2024
Thank you!We're happy to see you enjoyed your stay with us at The Water Street Inn. We hope to see you again soon.

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Michaela Conley on 23 Jan 2024
Thank you! We're happy to see you enjoyed your recent stay with us at The Water Street Inn. We hope to see you again soon.

10/10 Excellent

Jessica

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
I have family in the area and this will be a go to place for us to stay at - super cute - clean and convenient to all our favor places in Kittery!
Stayed 1 night in Dec 2023
Response from Michaela Conley on 31 Dec 2023
Jessica, thank you for this wonderful review! We're happy to see you enjoyed your recent stay with us at The Water Street Inn.We look forward to hosting a future stay. Happy New Year!

10/10 Excellent

Madeline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and cozy
Really Easy self check in. Clean and cozy room. Perfect for our one night stay
Stayed 1 night in Dec 2023
Response from Michaela Conley on 31 Dec 2023
Madeline, thank you for this wonderful review! We're happy to see you enjoyed your stay with us at The Water Street Inn. We hope to see you again soon. Happy New Year.

10/10 Excellent

Michelle

Stayed 1 night in Dec 2023
Response from Michaela Conley on 31 Dec 2023
Thank you Michelle! We're happy to see you enjoyed your most recent stay with us at The Water Street Inn. We hope to see you again soon. Happy New Year!

10/10 Excellent

Eric

Stayed 1 night in Dec 2023
Response from Cam on 20 Dec 2023
Thank you for this excellent 10/10 review, Eric! We hope we have the opportunity to host you again when you are back in town!

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful little Inn by the Strawberry Bank brige- Wonderfull
Stayed 1 night in Dec 2023
Response from Amar on 11 Dec 2023
Thank you, Marc, for your kind words about The Water Street Inn. We're thrilled to hear that you found our inn beautiful and enjoyed its proximity to the Strawberry Bank bridge. Our team works hard to provide a wonderful experience for all our guests, and we're delighted that we met your expectations. We appreciate your feedback and hope to welcome you back soon for another enjoyable stay.

10/10 Excellent

Sarah

Stayed 1 night in Nov 2023
Response from Cam on 20 Dec 2023
Thank you for this excellent 5/5 review, Sarah! We hope to see you again when you are back in town!

10/10 Excellent

Diane

Travelled with family
Nice vibe. Very fresh appealing decor.
Stayed 2 nights in Nov 2023
Response from Michaela Conley on 29 Nov 2023
Diane, thank you very much for taking the time to leave us a review. We greatly appreciate it! We're happy to hear you enjoyed and hope to host another stay.

10/10 Excellent

Giancarlo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Michaela Conley on 8 Nov 2023
We're so happy to see you enjoyed your stay with us Giancarlo. We hope to host another stay soon.

2/10 Terrible

Joseph

Disliked: Staff & service, property conditions & facilities
Small outdated rooms with horribly uncomfortably old spring mattresses. Overpriced.
Stayed 1 night in Nov 2023
Response from Michaela Conley on 7 Nov 2023
Joseph, we're sorry to hear you did not enjoy your recent stay with us at The Water Street Inn. The photos of our guest rooms are the most up to date on all websites and our staff is on call to ensure our guests are enjoying their stay. We hope to host you again if not at this property, one of our sister properties. Thank you.

10/10 Excellent

Karli

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was such a gem of a place! Cutest little inn with multiple rooms. They put out complimentary snacks and coffee/tea during all hours. Our bedroom/bathroom was super clean with a big TV and cable. Only a small walk across the bridge to downtown Portsmouth. I can't recommend this place enough :)
Stayed 1 night in Oct 2023
Response from Michaela Conley on 24 Oct 2023
Thank you so much Karli for the amazing review of The Water Street Inn. We greatly appreciate it and are happy to see you enjoyed your recent stay with us. We hope to be able to host you again.

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice spot - easily walkable to Portsmouth and all it has to offer.
Stayed 1 night in Oct 2023
Response from Michaela Conley on 16 Oct 2023
Thank you, Michael! We're happy to see you enjoyed your stay with us. We hope to host another stay in the future. Thanks again!

10/10 Excellent

Rhonda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property! The communication before the stay was outstanding, everything was perfect! So very convenient!
Stayed 1 night in Oct 2023
Response from Michaela Conley on 16 Oct 2023
Thank you so much Rhonda! We're happy to see you enjoyed our property. We hope to host another stay in the future. Thanks again!

10/10 Excellent

Meagan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Michaela Conley on 16 Oct 2023
Thank you, Meagan. We're happy to see you enjoyed your recent stay with us. We hope to host you again in the future. Thanks again!

8/10 Good

charles

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very musty smell upon arrival. It ckeared ir we got used to it quickly.
Stayed 1 night in Sep 2023
Response from Michaela Conley on 8 Oct 2023
Charles, we apologize for the odor upon arrival. We have looked into this and cleared the problem. We hope to see you again for another stay with us. Thank you.

10/10 Excellent

Piper

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our 3rd year staying here and we loved it yet again! Clean, quiet, simple, easy walk into Portsmouth. Can’t wait to go back.
Stayed 1 night in Aug 2023
Response from Cam on 1 Sept 2023
Hi Piper, thank you for leaving us this great review! We were glad to welcome you back to your home away from home! Please do let us know when you are back in town as we'd love to see you again!

10/10 Excellent

Lara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Water Street Inn is a lovely small inn that is conveniently located to walk around Kittery and walk across the bridge into Portsmouth, NH. Checking in is easy with the code that they give to you to enter the building and your room. They have a keurig coffee maker downstairs in the foyer that you can use to make your morning coffee. This was the perfect place to stay for a visit to Portsmouth.
Stayed 1 night in Aug 2023
Response from Cam on 25 Aug 2023
Hi Lara, thank you for taking the time to leave us this great review! I am happy to see you enjoyed our seamless check-in process, as well as the convenience to the bustling Kittery and Portsmouth downtown restaurants and shopping. We hope that you will consider us again for a future stay!

8/10 Good

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place, quiet comforts .
Stayed 2 nights in Aug 2023
Response from Cam on 18 Aug 2023
Hi Anthony, thank you for taking the time to leave us this review! I am glad to see you have enjoyed the comfort of home at our quiet inn. We appreciate the feedback and hope to see you again when you're in town!

8/10 Good

Mitchell, Lafayette Hill

Travelled with family
Liked: Cleanliness
No real outdoor comfort area
Stayed 1 night in Aug 2023
Response from Cam on 25 Aug 2023
Hi Mitchell, thank you for taking the time to leave us this great feedback. While the outdoor area is smaller, you'll be happy to know that we are in the process of adding a patio area so there is more space for guests to gather and enjoy outside. Thanks again and we hope to share this space with you again for a future stay!

10/10 Excellent

lynn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved
Stayed 1 night in Aug 2023
Response from Cam on 8 Aug 2023
Hi Lynn, thank you for taking the time to leave us this short but sweet feedback - I am thrilled to hear you loved our little Inn! We hope to welcome you back again soon.

10/10 Excellent

Karla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great inn
We loved this quaint inn. Perfectly located for Kittery and Portsmouth. There were so many nice touches in the room and the communal area. Would definitely stay again.
Stayed 1 night in Jul 2023
Response from Cam on 19 Jul 2023
Hi Karla, thank you for taking the time to share such great feedback on your recent stay with the Water Street Inn! We're thrilled to hear that you were able to take advantage of our conveniently close location to the Kittery and Portsmouth downtown areas. I'm also glad to hear you enjoyed the Inn's cozy common areas as your home away from home. We hope that you will be back and look forward to accommodating you in the future!

10/10 Excellent

Celia

Stayed 1 night in Jul 2023
Response from Michaela Conley on 20 Jul 2023
Thank you, Celia! We appreciate the kind feedback and are happy to see you enjoyed your stay with us at The Water Street Inn. We look forward to hosting you again!

8/10 Good

James, Solvang

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice amenities, conveniently located within walking distance to Portsmouth, cute but didn’t wow us
Stayed 2 nights in Jul 2023
Response from Cam on 19 Jul 2023
Thank you for taking the time to share your experience at the Water Street Inn, James. We're thrilled to hear that our location was perfectly convenient for you to enjoy all Portsmouth has to offer. We hope that you would consider staying with us again and look forward to accommodating you in the future!

10/10 Excellent

Breen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We loved our short stay the Water Street Inn! Super cute property, super comfy bed and bedding, which is just what we needed. We drove to nearby restaurants and shops, seemed a bit far to walk. Community refrigerator and good coffee, all good!
Stayed 1 night in Jun 2023
Response from Michaela Conley on 2 Jul 2023
Breen, thank you for these kind words! We're so glad to hear you enjoyed your stay with us at the Water Street Inn. We look forward to hosting another stay soon. Thank you again.

8/10 Good

Mary Bennett

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023
Response from Michaela Conley on 30 May 2023
Mary, thank you for taking the time to give us a review. We really appreciate it! We hope to host another stay. Thanks again! Glad to hear you enjoyed.

10/10 Excellent

Ruby

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from Michaela Conley on 29 May 2023
Ruby, thank you! We appreciate you taking the time to leave us a review and we're glad to see you enjoyed your stay with us at The Water Street Inn. We hope to host another!

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from Michaela Conley on 29 May 2023
Denise, thank you for taking the time to leave us a great review. We greatly appreciate it. We're also glad to see you enjoyed your stay with us at The Water Street Inn. We hope to host another stay! Thanks again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023
Response from Michaela Conley on 29 May 2023
Thank you for taking the time to leave us a review! We're happy to see you enjoyed your stay with us at The Water Street Inn. We look forward to hosting another.

8/10 Good

Sally

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A charming experience near the water. Lovely!
Stayed 1 night in Apr 2023
Response from Michaela Conley on 29 May 2023
Sally, thank you for the kind words! We're glad to hear you enjoyed your stay with us at The Water Street Inn. We hope to host another stay for you.

10/10 Excellent

Becky

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This is a neat place to stay and within walk-in distance. Room was a little small, but we were there only one night so it was okay.
Stayed 1 night in Apr 2023
Response from Amanda on 24 Apr 2023
Thank you for taking the time to share your feedback with us. We're glad to hear that you found our location convenient and that you enjoyed your stay overall. We appreciate your comments about the room size and will keep them in mind as we continue to make improvements to our property. We hope to have the opportunity to welcome you back in the future.

10/10 Excellent

Alexandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. The inn looks very nice and has a lot of character. Rooms are very clean and have everything you need. Loved our stay there.
Stayed 1 night in Apr 2023
Response from Michaela Conley on 29 May 2023
Alexandra, thank you very much for the kind words! We're glad to hear you enjoyed your stay with us at The Water Street Inn. We look forward to hosting another stay. Thanks again!

10/10 Excellent

Susan, Millbury

Travelled with family
Liked: Cleanliness, staff & service
A great location and very responsive staff with email inquiries. Easy check in process and lovely room.
Stayed 1 night in Mar 2023
Response from Amar on 29 Mar 2023
Thank you for taking the time to leave a review about your stay at The Water Street Inn! We're delighted to hear that you enjoyed our location and found our staff to be responsive to your inquiries. We strive to make the check-in process as smooth as possible, and we're glad that you found it easy and efficient. It's also wonderful to know that you appreciated the lovely room during your stay. We appreciate your kind words and your feedback. We hope to have the opportunity to welcome you back for another enjoyable stay in the future.

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable, clean and close to town.
Stayed 1 night in Feb 2023
Response from Amanda on 14 Mar 2023
Hi Julie! We are so glad you had a lovely stay! We hope you are able to visit again when the gardens are in bloom!

10/10 Excellent

Andre

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely loved our stay at this inn! Easy check in and check out, thoughtful amenities, beautiful styling, super clean and amazing location! Highly recommend!
Response from Molly-Assistant Inn Manager on 10 Jan 2023
We are so happy that you enjoyed your stay and hope to see you soon!

10/10 Excellent

Steven

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We drive up from the Boston area to Portsmouth fairly often, and sometimes stay over a night, even though the drive is usually less than 90 minutes. But I have not been at the "Navy Yard" end of Kittery, right across the river, in about 25 years. This small property is a find. It is an easy walk across two short bridges to downtown Portsmouth but is also within easy walking distance of good restaurants in Kittery itself -- right across the street from a local landmark lobster place, which was closed while we were there (winter in Maine does not attract huge numbers of tourists!). The hotel offered good advice and a simple serve-yourself breakfast (great coffee, cold cereal and juice... nothing formal) and snacks.
Stayed 1 night in Dec 2022
Response from Molly-Assistant Inn Manager on 5 Jan 2023
Steven, we are so please that you had such a great stay and that you love Kittery as much as we do! We hope you are able to enjoy the area again soon and hope to see you when you do! Thank you for staying with us!

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful accommodations in a prime location. I’m a repeat visitor and will continue to stay there whenever I’m in the Portsmouth/Kittery area!
Stayed 3 nights in Sep 2022
Response from Amar on 22 Sept 2022
Erin, thank you for your kind words! We are so grateful to hear that you can continue to depend on us for an exceptional experience. We look forward to your next visit.

10/10 Excellent

Barbara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Ashley and Amar were so welcoming!!!!
Stayed 1 night in Sep 2022
Response from The Water Street Inn on 20 Sept 2022
Thank you for your kind review, Barbara! We will be sure to pass your kind words on to our team, and we hope to welcome you back for another stay in the future.

10/10 Excellent

Charlie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All around great place to stay. Tastefully decorated.
Stayed 1 night in Jun 2022

10/10 Excellent

Ann

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and comfortable property! The decorating is beautiful and restful. The mattress and bed linens are super comfortable. Also a great location near many good restaurants.
Stayed 1 night in May 2022
Response from Amanda M. on 17 May 2022
Ann, thank you so much for taking the time to share your kind feedback with us at The Water Street Inn! We are delighted to know we were able to provide you with a comfortable stay with lovely views of Maine. We look forward to welcoming you back in for another pleasant visit soon.

6/10 Okay

Ross

Liked: Cleanliness, staff & service, property conditions & facilities
Not room 6
Just do not stay in room 6 Third floor small and no elevator Great bath linens. Location is very good
Stayed 1 night in May 2022
Response from Michelle on 10 May 2022
Thanks for the feedback Ross, sorry to hear the room did not quite meet your expectations. We hope to get the opportunity to host you another time in one of our larger King guest rooms!

8/10 Good

Lawrence

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Wasn't aware that there would be nobody on site. I guess the term "Inn" had me believe that there would be a front desk, and didn't realize that there was nobody on site till we got the confirmation. Did get a call from property manager on the day of check in, to confirm that I was comfortable with "self" check in, which worked fine.
Stayed 1 night in May 2022
Response from Michelle on 9 May 2022
Thanks for sharing your experience -- I'm happy to hear your overall stay was enjoyable and we hope to get the opportunity to host you again!

10/10 Excellent

Susan, Millbury

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The hosts were great with communication and providing information about the area.
Stayed 1 night in Mar 2022
Response from Kali on 29 Mar 2022
It was great hosting you! Thank you for the great rating and for being our guest!

10/10 Excellent

Marianne

Stayed 1 night in Feb 2022

10/10 Excellent

James M

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a great place to stay. This is our third visit here. Thanks WaterStreet Inn staff!
Stayed 1 night in Dec 2021
Response from Kali on 27 Dec 2021
Thank you for always being our guest and for the great review! We look forward to hosting you again the next time you visit Kittery.

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely place to stay!
The inn is lovely and in a perfect location to access both Kittery Foreside and Portsmouth. We stayed in Room 6, which was perfect for us.
Stayed 3 nights in Oct 2021
Response from Kali on 17 Oct 2021
It was great hosting you! Thank you for being such great guests. We look forward to having you back again soon.

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quaint Inn Close to Everything!
It was a clean quaint inn- immaculate and close to everything. Easy across the bridge to Portsmouth. Seamless check in by remote. Highly recommend
Stayed 1 night in Sep 2021
Response from Kali on 2 Oct 2021
Thank you for being our guest! We look forward to having you back again soon. Thank you for the great review.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful find. Great amenities, location, service. Will definitely return and highly recommend if in the Kittery area.
Stayed 1 night in Aug 2021
Response from Michelle on 22 Aug 2021
Thank you! We're so glad you enjoyed your stay. We look forward to hosting you again!