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Reviews of Urabandai Lake Resort

3.5 out of 5
Urabandai Lake Resort
1171-1 Hibara Yudairayama, Yama-gun, Kitashiobara, Fukushima-ken

Reviews

8.4

Very good

Rating 10 - Excellent. 56 out of 135 reviews" "
Rating 8 - Good. 59 out of 135 reviews" "
Rating 6 - Okay. 12 out of 135 reviews" "
Rating 4 - Poor. 6 out of 135 reviews" "
Rating 2 - Terrible. 2 out of 135 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Chin Wan

Stayed 2 nights in Nov 2023

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The play spot was so much fun with darts, billiards, ping pong and golf. The lake view was beautiful and the bed comfortable. It would be good to see some updates, ie. a key card rather than a huge key and a small store onsite the resort with daily necessities that the hotel does not provide. The body wash in the bathroom had a very unpleasant smell.
Stayed 1 night in Dec 2020

8/10 Good

Shindo, Tokyo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location right next to Hibara Lake and Goshikinuma with easy access to other hiking trails such as Mount Bandai.
Stayed 2 nights in Oct 2020

10/10 Excellent

Tara.h.s, Tokyo Japan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

8/10 Good

Kristie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
lovely onsen resort
a very relaxing, quiet space to take in baths and focus on yourself

8/10 Good

Jo, New Zealand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location near Tekoma ski resort
Last minute booking on busiest day of the year apparently but great welcome and extremely helpful staff helping with restaurant bookings, couriering rental skis across the country and much much more. Always service with a smile and rooms superbly furnished - very spoilt! Also good shuttle service to ski resort and to train station coping well with our groups piled up luggage!! We stayed in the new wing annexe - sheer luxury!
Stayed 2 nights in Feb 2018

8/10 Good

Katie, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Nice Hotel Close to Koshiki Numa
The hotel looked very grand from the exterior and the reception as well. The check in was relatively quick and the staffs were very nice. I was staying in the Japanese room, and corridor was very dark, long and narrow, and its extremely quiet at night, which was a bit freaky. The room itself is super spacious, clean and comfortable. Upon returning from dinner, the bed (futon) was already set up. I've upgraded my meal plan to the Japanese meal by e-mail them, and I was a bit unhappy that when I got to the restaurant, although they did book me in, but they did not prepare for the course which I have e-mailed them for, and they couldn't change it. However, the restaurant staff was very nice, knowing that I really wanted to try to Fukushima beef, they offered me a complimentary plate. (Though I had to say the whole meal didn't taste that great from a personal view) There's also a huge public bath/onsen (hot spring) inside the hotel, which was really really nice. It's got both indoor and outdoor. Note: The hotel is kind of in the middle of no where, and public transport is quite weak. Highly recommend you to make sure to catch the hotel shuttle on time to/from the Inowashiro station, I've missed mine, had to end up paying 770yen one way bus to the closest bus stop, and walked 1.5 hours to the hotel (Which wasn't too bad, because it's the Goshiki Numa trail). Other that the incident with the meal booking, I'm quite please with this hotel.
Stayed 1 night in Oct 2017

8/10 Good

kyoko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, comfortable rooms with great view. Good food, good hot spring.

10/10 Excellent

??

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
料理おいしい‼️散歩コース素晴らしい‼️
Stayed 1 night in May 2024

8/10 Good

Hiroyuki

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

takeshi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

4/10 Poor

シゲマサ

Stayed 1 night in Jan 2024

8/10 Good

Kazuo

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
食事がもう少し豪華だったら大満足でした。
Stayed 2 nights in Jan 2024

6/10 Okay

ひでお

Travelled with family
静かにくつろげた。
Stayed 1 night in Nov 2023

6/10 Okay

マサト

Stayed 1 night in Nov 2023

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

ひろゆき

Travelled with group
Liked: Cleanliness, property conditions & facilities
部屋番号の並びが分かりづらいです
Stayed 1 night in Oct 2023

10/10 Excellent

Taiko

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
とても綺麗で優雅なホテルでした。 露天風呂も静かでとても気持ちよかったです。 スタッフも外国人の方が多かったですが、皆さん日本語がお上手で気持ちの良い対応でした。 また是非利用したいと思います。
Stayed 2 nights in Oct 2023

10/10 Excellent

Kayoko

Stayed 2 nights in Sep 2023

10/10 Excellent

MASAHIRO

Stayed 1 night in Sep 2023

8/10 Good

Steen

Stayed 3 nights in Sep 2023

8/10 Good

TATSUHIKO

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
スタッフは皆さん丁寧、親切。部屋からは桧原湖も見え、癒されました。 ２泊朝夕食ともバイキングでしたが、ライブキッチン以外はほぼ同じメニュー。でも、美味しい。朝ラーが良い。
Stayed 2 nights in Aug 2023

8/10 Good

トモヒデ

Travelled with family
Liked: Cleanliness, staff & service, amenities
売店が充実していました。
Stayed 1 night in Aug 2023

6/10 Okay

KANSUKE

Stayed 1 night in Aug 2023

10/10 Excellent

Toshihiro

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

まさみ

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ビリヤードや卓球などもあり、家族で楽しめた
Stayed 1 night in Aug 2023

8/10 Good

よしこ

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2023

2/10 Terrible

ただし

Travelled with family
Disliked: Cleanliness, staff & service, amenities
今回は2泊させて頂きました。ご飯は美味しく満足でしたが、、、まずフロントの連携が取れていないため、卓球を予約し部屋に戻ったら、他の方が入ってしまってて、その時間はできませんと電話で言われた。卓球の予約時間表があり、予約した際にフロントの方がすぐ書き込んでいたのに、なぜそんなことが起きるのか、、また外国の方がフロントスタッフとして頑張っていたが、不安な案内でしたし、１人前になるまで他のスタッフが付いて教えるべきだと思いました。チェックイン早々不安になりました。また部屋は掃除が行き届いてなく、埃は落ちていたため、部屋を変えて頂きましたが、変えていただいた部屋にも洗面所にはゴミが落ちている、シーツをする前の布団には髪の毛がたくさんついていてとても嫌でした。 ひとつだけ、ダーツのあるバーにいる年配のスタッフさんがとても感じがよく、説明も丁寧で、この方に皆さん接客を教わった方がいいのでは？と思いました。
Stayed 2 nights in Jul 2023

10/10 Excellent

ヒロコ

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

8/10 Good

isamu

Stayed 1 night in Jul 2023

10/10 Excellent

Nobuyuki

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
檜原湖の景色が素晴らしく、紅葉時は最高のロケーションでしょう。またビュッフェのクオリティーも高く、とても満足しました。
Stayed 1 night in Jun 2023

8/10 Good

Masayosi

Liked: Cleanliness
会津若松市内からゴールドラインを通って車で行ったが結構遠くヘアピンカーブも多く運転は大変だった。 ホテルは桧原湖に面して立派で広く、駐車場も広くて良かった。 スタッフの人は外人スタッフも含め積極的に客に声掛けする方針が徹底しているのか非常に気持ちが良かった。 客室は全室湖に面していて、所々に休憩所のようなスペースもあってのんびりと眺望を楽しむことができた。 トイレとバスが別々でゆったりしていて良かった。 ただホテル全体が横に細長い造りのため、端の方の部屋だったので随分と歩かされた。 また部屋にあったバスタオルはフカフカ感がなくごわごわとしていたのが気になった。柔軟剤を使っていないのだろうか。
Stayed 2 nights in May 2023

4/10 Poor

kashiwabara

Travelled with family
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in May 2023

8/10 Good

HIROYUKI

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2023

10/10 Excellent

Kit Ling

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
雖然房間偏舊但非常乾淨，而且大浴場也很乾淨，有在翻新
Stayed 1 night in Feb 2023

6/10 Okay

toshishige

Stayed 1 night in Jan 2023

10/10 Excellent

Kento

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
総合的に◎
年越しで3泊滞在しました。あらゆる面でクオリティの高いホテルでした。 食事は朝、夕共にビュッフェ形式でしたが、もう少しメニューに変化があるとより良いかなと思いました。五色沼ツアーに参加しました。ガイドさんが丁寧に説明してくれ、また雪景色が素晴らしく感動しました。防寒レベルの高いウェアは貸してもらえるので全く寒くありません。
Stayed 3 nights in Dec 2022

10/10 Excellent

Hoi Sun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
非常高級
Stayed 1 night in Nov 2022

10/10 Excellent

Sze Teck

Stayed 1 night in Nov 2022

10/10 Excellent

Miho

Stayed 1 night in Nov 2022

8/10 Good

ナオミ

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
紅葉真っ盛りの時期で混雑していましたが、館内が広いため、ゆったりと過ごせました。 スタッフの方々は、半分以上外国人でしたが、ユニホームがよく似合って、教育がされた気持ちのいい態度でした。
Stayed 3 nights in Oct 2022

6/10 Okay

MARIKO

Travelled with group
Stayed 1 night in Oct 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
スタッフの皆さんも親切で、館内の施設も充実していました。部屋のサイドテーブルなどの家具が少し年季を感じましたが、広すぎるほどの部屋で、景色も良かったです。掛け流しのお風呂も最高でした。磐梯山や五色沼などのハイキングに最適です。
Stayed 1 night in Oct 2022

10/10 Excellent

Aklko

Stayed 1 night in Sep 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
快適。
とても気持ちよく滞在できました。
Stayed 1 night in Sep 2022

8/10 Good

あきお

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2022

10/10 Excellent

MINO

Stayed 1 night in Sep 2022

2/10 Terrible

YASUNARI

Liked: Property conditions & facilities
Disliked: Staff & service, amenities
食事がバイキングでしたが申込時にわからなかった。食事の時の入室時には渋滞、人数制限もされていないようでコロナ対策しているとは思えなかった。
Stayed 1 night in Sep 2022

10/10 Excellent

Tetsuo

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
チェックアウト後に風呂を利用出来た。山歩きで利用したので最終日も一日楽しむ事が出来て快適に帰路についた。た
Stayed 1 night in Aug 2022

10/10 Excellent

???

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2022