Best Luxury Hotels in Kissimmee

"Customer service was horrible , accessibility to the pools was bad . The property is difficult to navigate and the front desk people are not much help - they all seemed irritated. And you have to deal with aggressive Timeshare solicitation in order to receive your parking pass for the property, they will not take no for an answer . Definitely not what you’d expect based off of the pictures and the reputation of the Hilton brand . "

"Breakfast was delicious "

"Water went out and no one could give us a straight answer on when it would be back on."

"Spacious Rooms, Family Friendly Atmosphere, Tons of things to do daily "

"Hidden free."

"Hot tub was not warm and hotel had a werid odor and key to hotel kept locking everytime we used it but other then that everything else was good "

"Clean room great staff by the pool"

"Staff was amazing and helped fix any problems we had when arriving. Pills were nice and not over crowded due to having multiple pools. Plenty amenities to do on the premises."

"Clean room, pool was a decent size and looked to be clean, but it was too chilly, so I didn’t use it. "