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Reviews of Holiday Inn Express & Suites Kirksville - University Area, an IHG Hotel

2.5 out of 5
Holiday Inn Express & Suites Kirksville - University Area, an IHG Hotel
2523 South Franklin St., Kirksville, MO

Reviews

9.2

Wonderful

Rating 10 - Excellent. 313 out of 416 reviews" "
Rating 8 - Good. 65 out of 416 reviews" "
Rating 6 - Okay. 18 out of 416 reviews" "
Rating 4 - Poor. 11 out of 416 reviews" "
Rating 2 - Terrible. 9 out of 416 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Melanie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great little spot on the south side of town. Easy check-in, clean and great breakfast.
Stayed 1 night in Mar 2024

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Sarah

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The elevator was a bit old. The staff were excellent and the rooms were quiet and comfortable.
Stayed 1 night in Mar 2024

10/10 Excellent

Brittany

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its close to everything you need stores and food. And kids loved the pool
Stayed 2 nights in Mar 2024

8/10 Good

Marla

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Mar 2024

10/10 Excellent

Binu

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Favorite place to stay in Kirksville!
Stayed 2 nights in Mar 2024

10/10 Excellent

Clarissa

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

8/10 Good

Michelle

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lady at the front desk was very kind and helpful
Stayed 1 night in Feb 2024

10/10 Excellent

Trinh

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice/clean room and the supporting staff are excellent as well.
Stayed 2 nights in Feb 2024

10/10 Excellent

Amy

Travelled with family, Business traveller
It was very clean and staff was friendly and helpful
Stayed 1 night in Feb 2024

6/10 Okay

Janelle

Travelled with family, Business traveller
We were booked into a room that should not have been given to clients because it had obvious water damage. The new room they booked us into was fine, but we were told the preventive maintenance was complete, and that couldn't be right because it felt wet in the air and I had some serious allergies that resolved magically when we were moved to a different room. I was going to ask for a refund for the first night because I was miserable that first night and I didn't simply because we were in a hurry to leave before checkout. I would stay there again as long as we get another very nice room.
Stayed 2 nights in Jan 2024

8/10 Good

Alex

Stayed 1 night in Jan 2024

8/10 Good

Igor

Stayed 1 night in Jan 2024

8/10 Good

Lauren

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Small, cozy feel to it
Stayed 2 nights in Jan 2024

10/10 Excellent

Lance

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay. Clean and inviting. Great service.
Stayed 2 nights in Dec 2023

10/10 Excellent

Randy

Stayed 1 night in Dec 2023

10/10 Excellent

Tina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and staff
Stayed 1 night in Dec 2023

10/10 Excellent

Shane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
one night stay
good service, clean hotel, nice breakfast, staff very helpful
Stayed 1 night in Dec 2023

10/10 Excellent

Jolene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Madison

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very nice! The hotel lobby and my hotel room were both very nice and clean.
Stayed 1 night in Dec 2023

10/10 Excellent

Suzetta

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Heather

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Regena

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff. Very secure. Clean and comfortable.
Stayed 2 nights in Nov 2023

10/10 Excellent

Lorie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay if visiting student at Truman State
Stayed 1 night in Nov 2023

10/10 Excellent

Anna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

8/10 Good

Nancy

Room was good .. breakfast great ..
Stayed 1 night in Nov 2023

10/10 Excellent

Allan

Stayed 1 night in Oct 2023

6/10 Okay

Randal

Stayed 3 nights in Oct 2023

10/10 Excellent

Diane

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice room bed and pillows very comfortable
Stayed 1 night in Sep 2023

10/10 Excellent

Joan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
A very nice place to stay! Friendly front desk staff willing and happy to make suggestions for dining, site seeing etc. clean and very comfortable.
Stayed 2 nights in Sep 2023

10/10 Excellent

Jonathan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice staff and easy check in. Things seem to be kept up.
Stayed 1 night in Sep 2023

10/10 Excellent

Randy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast
Stayed 1 night in Sep 2023

2/10 Terrible

Michael

Stayed 1 night in Sep 2023

10/10 Excellent

DONNA, Alvarado

Travelled with partner
Liked: Amenities
Counter staff had great personality and was efficient.
Stayed 1 night in Sep 2023

10/10 Excellent

Travis

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Didem

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

8/10 Good

Nancy

Travelled with family
Liked: Amenities
Breakfast was good. Room was clean.
Stayed 3 nights in Aug 2023

6/10 Okay

Brittany

Stayed 1 night in Aug 2023

10/10 Excellent

Curtis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

mike

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean hotel, friendly Staff. Pool needs some work.
Stayed 2 nights in Aug 2023

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Approaching the entry way Hill from the North, the entry way should be lighted for people at night. The breakfasts were wonderful and I like that you talked about the planet and the towels. The room was immaculate, and clean. The desk sargeant and lady were most helpful. Good going. R.D.Z.
Stayed 3 nights in Jul 2023

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Everything was great. Loved the chocolate chip cookies! Room was clean and spacious. Breakfast had a good selection. Didn't get to use the pool but it looked good and clean.
Stayed 1 night in Jul 2023

8/10 Good

Chang

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
we like the property, it is safe, quiet and convenient, the staff are very nice, we will book there next time.
Stayed 3 nights in Jul 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Great place to stay.
Stayed 2 nights in Jul 2023

8/10 Good

Katie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

10/10 Excellent

Gregg

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick overnight trip
The girl at checkin was super nice! Just very pleasant and cheerful. Our room, and the hotel in general, were clean and seemed well kept. Our AC did not cycle on overnight and it did get very stuffy in there at about 4am but not unbearable. Breakfast was very good with a lot of options. As long as they continue doing what they are doing, I would definitely stay here again!
Stayed 1 night in Jul 2023

10/10 Excellent

April

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Extremely clean! Very nice hotel and the staff were friendly and helpful. I love when I walk into a hotel and it smells fresh!
Stayed 2 nights in Jun 2023