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Reviews of Segara Hotel and Restaurant

2.5 out of 5
Segara Hotel and Restaurant
Jalan Windusara Kedisan, Kintamani, Bali

Reviews

5.2
Rating 10 - Excellent. 1 out of 30 reviews" "
Rating 8 - Good. 5 out of 30 reviews" "
Rating 6 - Okay. 9 out of 30 reviews" "
Rating 4 - Poor. 11 out of 30 reviews" "
Rating 2 - Terrible. 4 out of 30 reviews" "

4.6/10

Cleanliness

6.2/10

Staff & service

8.0/10

Amenities

4.8/10

Property conditions & facilities

Reviews

6/10 Okay

Jonas

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Nice staff and at first look everything looks tidy and nice. Very pleased with the surroundings. However the bed was terrible like sleeping on the floor even the pillows felt like they were made of rock. Bathroom needed refurbishment badly. Overall I would say that you can’t complain since the price was so low so we got what we paid for
Stayed 1 night in Nov 2019

4/10 Poor

Verified traveller

Travelled with partner
Disliked: Cleanliness, staff & service
Very forgettable stay. Miserable breakfast, the only thing was a good position. Beside this my wife ordered me goring , and they where made of instant noodles and some little vegetable. My wife was furious about the appalling meal. Never again.
Stayed 1 night in Oct 2019
Response from Rach on 29 Oct 2019
Thank you for your review. We are sorry your wife did not enjoy her meal. We unfortunately are unable to source another noodle type in this area. If we were to travel 2 hours to buy another noodle type, we would need to increase the price of this dish from 30,000 ($3) up to 50,000 ($5) just to recover the costs. We are sure you can appreciate our remote location. We do have a photo of the dish on the menu,showing the same noodle. We apologize if the amount of vegetable shown in the photo was not what your wife received and we have relayed this to our kitchen, so we thank you for this feedback, feedback like this is important.. Management

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location, quiet and friendly, good value; nice food too.
Stayed 1 night in Jul 2019
Response from komang on 27 Sept 2019
hello thank you for youre reviews and so many thank you for staying in hotel segara see you soon

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The rooms were filthy! Everything broken! Locked in the toom when the door knob fell off! The employees lied to us over and over! Avoid at all costs
Stayed 1 night in Sep 2018

4/10 Poor

Abigail, B

Disliked: Cleanliness, property conditions & facilities, room comfort
Too much money for what you get.
Classic story of too much $ spent on making it look nice but the inside is not great. It said garden view room... If you're 7 and a half feet tall and can see through your shower window. Plus it had dirty hand marks all over the wall and a hole in the ceiling above them.... it was not awesome. But the cafe view is very pretty. Maybe just stop and eat there?

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dont get the economic room
We had the economic room and it was awful, the staf was helpful as we ask to change room cause the bathroom was infestated with big cockroaches. Apparently the other rooms were a bit better

8/10 Good

buk, vancouver

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice
Nice staff. Good food. Limited wifi. Across from lake in the crator. Different experience ..........

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
You stay there just to hike the volcano. Do not expect more than a bed and toilet. After all you will spent half a night there...

4/10 Poor

raztrav, Indonesia

Disliked: Property conditions & facilities, room comfort
Average budget place to stay
It's ok for one night stay if you are going to do Mt Batur volcano trek and don't want to travel very early from ubud. You could do sunrise volcano trekking, hot spring and Trunion village all in one day. Don't accept the trekking/spring/ village tour offers from the hotel as they tried to charge me 75 euro just for volcano trek alone. Shop around before you get there as the tour agencies can all pick you up from hotel.

4/10 Poor

Larisa

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ikke egnet for mere, end en nat
Den hotel er egnet til grupper, som kommer sent og overnatter en enkelt nat. Den er ikke egnet for rejsende, som vil bor der. For det første blev jeg ikke hentet i lufthavn, selv om at jeg har ringet på forhånd. Så jeg skulle finde en taxa. For den andet fik jeg på fornemmelsen, at ingen havde ventet på mig på stedet. Jeg blev bedt om at betale, selv om jeg har betalt. Der var ingen håndflade på værelset. Toilet løbte og jeg ikke kunne sove. Alt det var midt om natten, så den første nat på hotellet var elendig. Så mit første indtryk var rigtig dårligt. Dog personale var søde næste dag. Godt morgenmad med valg af retter, rigtig godt mad på restauranten. Men information om turistiske muligheder om området mangelfuldte. Jeg købte en tur til vulkan Batur på hotellet. Men på hjørnet 10 meter væk kunne man få den tur for de halve. Det sjoveste er, at der var samme person, som kørte mig til turen. Hotellet er gammel, sengetøj er grå og med huller.
Stayed 3 nights in Dec 2019

6/10 Okay

maurizio

Liked: Staff & service, property conditions & facilities, room comfort
discreta struttura a poca distanza dal lago, comodo ristorante, buon rapporto qualità prezzo
Stayed 1 night in Oct 2019
Response from Rach on 21 Nov 2019
Thank you for choosing Hotel Segara

6/10 Okay

Fabian

Liked: Staff & service
All in all ok
All in all ok Beautiful view
Stayed 1 night in Apr 2019
Response from Nengah on 2 Jun 2019
Dear Fabian Thanks for your staying in our hotel hoppely next time you will be back agains

8/10 Good

Mark G. H., Falster

Liked: Cleanliness, property conditions & facilities
Good for a one night stay.
Nice hotel With beautiful view from the restaurant. Large rooms, we got one with a lakeview, its a bit noisy due to traffic. The Area strucles with flies and the vendors in the Area seem a bit more aggressive than in other parts of Bali. But we had a nice stay.
Stayed 1 night in Apr 2019
Response from Nengah on 2 Jun 2019
Daer Mark I am verry sorry for the situation arround the area somethime we have the flies when the farmer work on the garden

2/10 Terrible

Elena

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Худший отель
Это худший отель из всех, где я была. Грязный, старый и вообще без звукоизоляции. Мы купили номер с кроватью с балдахином и нас поселили Рядом с огромным котлом, где был от него такой шум, что попросили переселить. Нас переселили в номер более низкой категории и там через стенку кашлял и храпел мужик и была слышимость такая, как будто он спит и кашляет в моей постели. А когда в соседнем номере ходили в туалет, то были слышны абсолютно все звуки. Это худший, страивай, облезлый отель. Ручка в туалет отвалилась и дверь не закрывалась!
Stayed 1 night in Jan 2019

6/10 Okay

Eliane

Stayed 5 nights in Nov 2018

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Leider hat das Guru Ratna ein großes Problem mit Schimmel in den Zimmern...
Stayed 1 night in Nov 2017

8/10 Good

Karine

Liked: Staff & service, property conditions & facilities
Très bien situé pour y passer une courte nuit avant l ascension du mont batur. Chambre simple.
Stayed 1 night in Jul 2017

6/10 Okay

DAMIEN

Liked: Property conditions & facilities
Disliked: Room comfort
bonne situation mais vieillot
Nous connaissions déjà cet hôtel pour y avoir séjourné il y a quelques années. Rien n'a reelemenr change à part qu'il est vieillissant. Nous avons payé un surclassement parce que la chambre était vraiement minuscule. Petit dejeuner ni compris et minimaliste pour le prix!

8/10 Good

samsara 17, la rochelle

Liked: Cleanliness, room comfort
Hotel bien placé près du lac
Bien pour ballade autour du lac et pour faire le mont Batur.la cuisine est bonne .bon rapport qualité-prix. Un agréable resto flottant peu plus loin sur le lac.par contre wifi capricieuse.

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
Response from General Manager on 17 Oct 2016
Thank you for choosing to stay with us.

6/10 Okay

Véronique

Disliked: Cleanliness, room comfort

4/10 Poor

Reinhard, Stuttgart

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gute Lage für Trekking-Tour auf den Mt. Batur
Das Hotel liegt direkt am Batur-See, unweit des Ausgangspunktes zum Mt. Batur. Wir hatten eine Übernachtung gebucht wg. der Sunrise-Wanderung auf den Mt. Batur. Das Doppelzimmer war klein und sehr einfach. Allerdings muss man berücksichtigen, dass die Übernachtung sehr günstig war (17 € inkl. Frühstck.), für 1 Nacht war es o.k., für länger würde ich es nicht unbedingt buchen.

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel tres bien pour monter le mont batur (leve 3h) par contre attention aux arnaques (le guide gagne juste 100 000 rp par personne et toutes les personnes qui proposent la montée sont pareilles

4/10 Poor

Siri

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

4/10 Poor

Ewelina

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is OK for one night only but come very late and leave next day for the trip to Mt Batur. Staff is very mean, not helpful at all. Don't take any trips or taxi from them. They lie and try to charge super expensive. Just go to the street and ask local people. The plus is that it's located on the road where all the buses go to Mt Batur. Personally I would take the trip from any other city and dont come to Kintamani. Plus is that they give 50% back if you don't stay as many nights as planned. Mt Batur is rather expensive but worth the money. The guides are very helpful and kind. My best Bali trip:)

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cohérent avec le prix
Nous ne nous attendions pas à un hotel correct mais vu le prix, l'ensemble est cohérent. Cependant nous vous déconseillons de manger au restaurant (moustique dans le pan cake et fourmis dans le sirop d'érable)

6/10 Okay

Pim

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Ideaal voor berg beklimmers
Een simpel hotel. Verwacht niet te veel maar ik neem aan dat de meeste mensen in dit hotel komen voor het beklimmen van Mt. Batur. De bedden waren prima, de hygiene was niet perfect, maar wees eerlijk, je bent er maar kort. We hebben de tour in het hotel geboekt, en de tour was boven alle verwachtingen. De werknemer van het hotel had om 03:30 in de ochtend een lokaal ontbijt geregeld en wat te drinken voordat we begonnen. Het eten was goed en goedkoop. Overal een redelijk budget hotel.

4/10 Poor

vakantiegangers, d

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Uitvallers voor beklimming vulkaan
Kamers verouderd. Geen dagelijkse opruiming kamer. Schone handdoeken moet om gevraagd worden. Eten prijs/kwaliteit hoed

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort