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Check in was difficult... didn't know about $50 deposit required on check in...no where on the site was this mentioned... check in was not quick and easy 😕
Response from Amber Fields - Guest Services Manager on 15 Mar 2022
Thank you Ronnie for your feedback and we are overjoyed to hear that you enjoyed your stay. We hope to have you back again soon here at Louisiana's Best Bet!
Thank you Shawnie for your feedback and we are overjoyed to hear that you enjoyed your stay. We hope to have you back again soon here at Louisiana's Best Bet!
8/10 Good
Shelly
30 Jan 2021
Shelly
Stayed 1 night in Jan 2021
Response from Lorin All- Guest Service Supervisor on 23 Mar 2021
Thank you Shelly for your feedback and we are overjoyed to hear that you enjoyed your stay. We hope to have you back again soon here at Louisiana's Best Bet!
10/10 Excellent
Randal
Travelled with group
20 Jan 2021
Liked: Cleanliness, room comfort
Randal
Stayed 1 night in Dec 2020
10/10 Excellent
Verified traveller
14 Dec 2020
Verified traveller
Stayed 1 night in Dec 2020
10/10 Excellent
Randal
Travelled with family
11 Dec 2020
Liked: Cleanliness, room comfort
Randal
Stayed 1 night in Dec 2020
6/10 Okay
RG, Houston
Travelled with family
15 Mar 2020
Disliked: Amenities
I like having the security 24/7. The fold out beds are terrible. Very uncomfortable. No linen, no utensils , I liked the location. Shuttle service is available. Park was clean.
Main complaint is the second bed,,,,terrible. Nice staff.
Internet service wouldn't work and that's a biggie for me.
he wasn’t clean and the water lines went out for almost the entire day
Kanika
Stayed 2 nights in Mar 2020
6/10 Okay
Irene, Rosenberg,Texas
Travelled with group
12 Jan 2020
Our chalet was dirty found socks under the bed & there was a lot of dust underneath the bed. We had to ask for additional toilet paper,paper towels , & dish soap.
Irene
Stayed 2 nights in Jan 2020
6/10 Okay
Verified traveller
Travelled with partner
10 Jan 2020
Liked: Cleanliness, staff & service, amenities
Very quaint and inviting area. Didn't like "noisy heating unit" and no cooking utensils, etc.
What I liked most about the property was the cleanliness and of course, the shuttle people were very friendly indeed. Thanks and we will return this summer for sure.
Nice place. Clean. Not all the cabins have sofa beds so just be aware of that. Did enjoy the stay though, quite area and shuttle to the casino was nice.
Verified traveller
Stayed 1 night in Nov 2019
10/10 Excellent
Dakota
20 Nov 2019
Dakota
Stayed 1 night in Nov 2019
10/10 Excellent
Verified traveller
14 Nov 2019
Liked: Cleanliness, amenities
The privacy, friendly people, the peace. Great,cozy place to get away.
I enjoyed everything about my stay. Chalets were clean, comfortable and furnished beautifully. Staff was great from the check in staff to the shuttle bus drivers. Wonderful activities for the whole family. We will be going back.
We stayed in a chalet in front of the pond. It had a convenience store, fishing pond, lodge, casino, Kids Quest, restaurants and a lot of other amenities on the property. The kids loved the Dream Pool area. I couldn't keep them away. We will definitely be going back.
It says on your site the chalet has a queen bed and sofa bed, max occupants five. There is ONLY ONE queen bed so it only sleeps two! We had a total of five people so we had to purchase air mattresses! Also my husband had to blow off patio with his blower bc it was so dirty!
Everything was great. We had the pool to ourselves and it stated quiet. The only negative is the sheets were torn and there were foreign hairs in the bathroom.
Old, run down, flies and ants inside, everything was uncomfortable... bed, couch, chair, nasty in the kitchen, and the check in process was upsetting. The check in clerk was stressed out and when I checked out I was never asked about my stay (they wouldn't have liked what I said anyway).
It was great. Had a very awesome birthday. The Chalet was nice and comfortable, was big enough for two people to move around comfortably and had all the amenities of home. Definitely will book for future trips.