Cocktail bar

Reviews of Killarney Towers Hotel & Leisure Centre

4 out of 5
Killarney Towers Hotel & Leisure Centre
Town Centre, Killarney, Kerry

Reviews

9.0

Wonderful

Rating 10 - Excellent. 238 out of 389 reviews" "
Rating 8 - Good. 116 out of 389 reviews" "
Rating 6 - Okay. 24 out of 389 reviews" "
Rating 4 - Poor. 7 out of 389 reviews" "
Rating 2 - Terrible. 4 out of 389 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Heidi

Travelled with partner
Liked: Cleanliness, staff & service
We asked to change rooms after being awakened by loud, drunk people leaving the bars at 2:30 am. We then found that some of the hotel is air conditioned. Nice to have when the weather gets unusually warm. Showers leak, breakfast is ok (but free). But staff was nice.
Stayed 3 nights in May 2024

10/10 Excellent

Maximilian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is generally in excellent condition for a 4-star hotel. However, the pool area is a bit outdated and could use some renovation.
Stayed 2 nights in May 2024
Response from Petra Pechova on 21 May 2024
Dear Maximilian,Thank you for taking the time to share your experience with us. We are delighted to see you enjoyed your stay. We are sorry to see our pool could not meet your expectations. We have taken your feedback on board and passed it along to our colleagues. We hope to welcome you back at the Killarney Towers Hotel and Leisure Centre.Kind regards, Petra Pechova Front Office Assistant Manager

4/10 Poor

Rick

Liked: Staff & service
Disliked: Cleanliness
The property was not clean.
Stayed 1 night in May 2024
Response from Petra Pechova on 21 May 2024
Dear Rick,thank you for choosing to stay at The Killarney Towers and Leisure Centre and for taking the time to share your experience with us. I regret very much that you didn't inform us during your stay about it. Please next time make sure to come to the reception immediately or mention it on check out that we could do proper investigation.Kind regards, Petra Pechova Front Office Assistant Manager

10/10 Excellent

Holly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
To start the staff were patient and helpful! Room was clean and the bath tub was a haven. Music in attached bar was fun and location allowed for an easy walk to a later night entertainment pub.
Stayed 1 night in Mar 2024
Response from Petra Pechova on 30 Mar 2024
Dear Holly,thank you for your fantastic review! We're thrilled to hear that you had a great experience at our hotel. I will be thrilled to pass on your comments to my colleagues across the hotel, and I do hope we will have pleasure of welcome you back at The Killarney Towers. Kind regards, Petra Pechova Front Office Assistant Manager

10/10 Excellent

Ian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in the heart of killarney. Couldn't fault it really.
Stayed 3 nights in Feb 2024
Response from Petra Pechova on 29 Feb 2024
Dear Ian,thank you so much for your top score. I am thrilled that you have enjoyed your stay with us. We hope to welcome you back again. Kind regards,Petra PechovaFront Office Assistant Manager

10/10 Excellent

Elena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location to downtown and bus/train stations, friendly staff, tasty breakfast, taxi service in front of hotel. Higly recommend.
Stayed 4 nights in Feb 2024
Response from Petra Pechova on 29 Feb 2024
Dear Elena,Thank you for your fantastic review! We're thrilled to hear that you had a great experience at our hotel. It's wonderful that you found our location convenient. Thank you for mentioning our staff and their hard work. Thank you for choosing us and we hope you’ll visit us soon!Kind regards,Petra PechovaFront Office Assistant Manager

10/10 Excellent

Betty

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just as I imagined it would be… always a pleasure to sample the hotels in Killarney…. This one rates very highly
Stayed 1 night in Feb 2024
Response from Petra Pechova on 29 Feb 2024
Dear Betty,thank you so much for your excellent feedback from your recent stay at The Killarney Towers Hotel and Leisure Centre. I am delighted to read that you enjoyed your stay with us. I hope we can welcome you back soon.Kind regards,Petra PechovaFront Office Assistant Manager

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2024
Response from Petra Pechova on 29 Feb 2024
Dear Vincent,thank you so much for your top score. I am thrilled that you have enjoyed your stay with us. Thank you for choosing our hotel, and we look forward to the possibility of welcoming you back in the future.Kind regards, Petra PechovaFront Office Assistant Manager

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice friend ly hotel ..
Stayed 1 night in Feb 2024
Response from Petra Pechova on 29 Feb 2024
Dear Tim,thank you for your wonderful review! We're delighted to hear that you had an excellent stay at our central hotel in Killarney. We take great pride in creating a friendly environment for our guests, and it's fantastic to know that you found the hotel to be just that. We look forward to welcoming you back in the future.Kind regards,Petra Pechova Front Office Assistant Manager

10/10 Excellent

Deirdre

Stayed 1 night in Jan 2024
Response from Petra Pechova on 29 Feb 2024
Dear Deirdre,thank you so much for your top score. I am thrilled that you have enjoyed your stay with us. We look forward to the possibility of welcoming you back in the future.Kind regards,Petra PechovaFront Office Assistant Manager

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Szabina Segesdi on 20 Jan 2024
Dear John,Thank you so much for your feedback on your recent stay. I am delighted to see that you have had a very good stay.Looking forward welcoming you back with us.Kindly,Szabina SegesdiFront Office Manager

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from Szabina Segesdi on 20 Jan 2024
Dear Sean,Really appreciate your high scores. I am delighted to see that you've enjoyed your stay in the Killarney Towers Hotel and Leisure Centre.Kind regards,Szabina SegesdiFront Office Manager

10/10 Excellent

Selena

Stayed 1 night in Dec 2023
Response from Szabina Segesdi on 20 Jan 2024
Dear Selena,Thank you for your kind review. Looking forward welcoming you back in our hotel.Szabina SegesdiFront Office Manager

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

8/10 Good

Katie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Ronald

Stayed 3 nights in Jul 2023

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

8/10 Good

Emmanuel, Pontoise

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location Could propose some European adaptors
Stayed 1 night in Oct 2023

8/10 Good

Kathleen

Stayed 1 night in Oct 2023

10/10 Excellent

Mike

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is very centrally located with comfortable rooms, multiple dining options with nice breakfasts. Parking is across the street and requires ticket purchase each day. Rooms can get a little hot at night, but otherwise the rooms are well equipped, nicely decorated and very comfortable. We enjoyed irish coffees in the bar area and also dinner in the adjoining pub. We recommend Killarney Towers for your stay.
Stayed 2 nights in Oct 2023

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location and very wonderful staff! Comfortable rooms.
Stayed 2 nights in Oct 2023

10/10 Excellent

Andrea

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautifully located hotel in the heart of Killarney! Very nice staff, very nice hotel, and right in the heart of Killarney! Parking across the street was cheap and easily accessible. Would highly recommend.
Stayed 2 nights in Sep 2023

10/10 Excellent

Mindy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023

4/10 Poor

Jill

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Unfortunately our room was dirty above a bar. And while I love a night out with live music, I prefer to enjoy it on my schedule. This was an early night for us, after a very long day, and as soon as we hit the sheets, the music started. It was as if they were in the room with us, we could hear every cord, every word. The hotel itself was fine, although many stairs up and down to get to our room which sucked with our luggage, and the room was quite dated, with a few spiders and webs thrown in. Not worth the cost. Would not recommend. That being said, the staff were all very lovely.
Stayed 1 night in Sep 2023

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, the pool was incredible!
Stayed 1 night in Sep 2023

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great get-away
This hotel was fabulous! 5 minute short walk from the train station, great staff, lovely huge set up for breakfast. The pool was beautiful and nice for a dip. This hotel is center to so much in the city center, great stores and restaurants.
Stayed 2 nights in Sep 2023
Response from Mladen Sudar on 8 Sept 2023
Dear Sara Thank you for taking the time to post your review. We are so happy that you had a great time with us!Please come back and see us again, and please let your friends know about us.We look forward to seeing you when you’re back in town.Sincerely,Mladen SudarOperations Manager

10/10 Excellent

Kerry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in the center area for all the night life and shopping area.
Stayed 1 night in Sep 2023
Response from Mladen Sudar on 8 Sept 2023
Dear Kerry,It was such a pleasure to see your review first thing thismorning. Thank you so much for taking the time to reviewKillarney Towers Hotel, we do appreciated.Looking forward to welcome you back on another occasionBest Whishes,Mladen SudarHotel Operations MAnager

8/10 Good

Laura

Stayed 4 nights in Aug 2023

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023
Response from Mladen Sudar on 8 Sept 2023
Dear Kevin,Thank you so much for your 5* ratting, I’m so thrilled that you had a great stay with us and took the time to share your feedback. We truly appreciate it.Warm Regards,Mladen SudarHotel Operations Manager

10/10 Excellent

Frances

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023
Response from Mladen Sudar on 8 Sept 2023
Dear Frances,Many thanks for your 10/10 score, we do really appreciated. We looking forward to welcome you again in Killarney Towers Hotel.All the Best,Mladen Sudar Operations Manager

10/10 Excellent

Jennifer

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property right in the center of town!
Stayed 1 night in Aug 2023
Response from Mladen Sudar on 8 Sept 2023
Dear Jennifer,Thank you so much for your recent stay and review. I washappy to see we meet your expectations it really make us proud what we do. Whish you all the best and hope we see you in future at KIllarney Towers Hotel.Warm Regards,Mladen SudarOperations Manager

6/10 Okay

Jacob, Winter Park

Stayed 1 night in Aug 2023

10/10 Excellent

ADELE, Pittsburgh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel. The room was very comfortable. Breakfast was delicious had an elevator. Lovely spa.
Stayed 1 night in Aug 2023
Response from Mladen Sudar on 8 Sept 2023
Dear Adele,I have been in this business for many years but reading great reviews never gets old. Thank you so much for taking the time to write a review and share your travel experience. We really appreciate the kind words you said about different departments and will make sure the staff knows their hard work is recognized.We look forward to seeing you when you’re back in town.Best Whishes,Mladen SudarOperations Manager

4/10 Poor

Margaret

Stayed 1 night in Jul 2023

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location. Helpful staff. Nice room.
Stayed 2 nights in Jul 2023
Response from Mladen Sudar on 8 Sept 2023
Dear Caroline,Thank you so much for your feedback and yours 10/10 ratting. We are so happy you have great time with us its.Looking forward to welcome you again some other occasion.Kind Regards,Mladen SudarOperations Manager

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Couple getaway
Brilliant location. I wouldn't say outstanding value at €227 in Killarney on a Thursday night. Staff were great, pool was lovely but overall the hotel, while in good condition, is slightly dated and bit tired looking carpet in corridors etc. Breakfast was good and check out at noon a bonus. Parking is available across the road, €1/hr during shopping hours.
Stayed 1 night in Jul 2023

10/10 Excellent

Erin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The location was absolutely perfect, truly in the heart of Killarney!! I would definitely stay here again!!
Stayed 3 nights in Jul 2023

10/10 Excellent

Stephanie, Stamford

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I liked the location in the middle of town.
Stayed 1 night in Jul 2023

10/10 Excellent

Jennifer

Stayed 1 night in Jul 2023

8/10 Good

Stephen

Travelled with family
Very noisy from outside , from people and especially the traffic.
Stayed 3 nights in Jul 2023

10/10 Excellent

Joseph

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel, fairly busy area, walkable, helpful staff
Stayed 2 nights in Jun 2023

10/10 Excellent

Dave

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good central location with well appointed rooms. Did not use exercise facilities or spa but they were nice looking and in use by others. Parking is in the public lot across tge street from the hotel entrance. Make sure to pay and display receipt in window to avoid getting ticketed.
Stayed 2 nights in Jun 2023

10/10 Excellent

Barbie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
It was right in the middle of everything! So convenient and beautiful
Stayed 2 nights in Jun 2023

10/10 Excellent

Cynthia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice location.You can walk to everything downtown Very friendly staff.
Stayed 3 nights in Jun 2023

8/10 Good

Tiffany

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was in the heart of the action. Nice, clean room with easy parking and shopping, food, and bars in easy walking distance.
Stayed 1 night in Jun 2023

10/10 Excellent

Kai-Roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023

8/10 Good

Kyle

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
There is nothing wrong with this property. It was in a nice central location. My :| rating is because there was no parking and the rooms were smaller than I anticipated.
Stayed 1 night in Jun 2023

10/10 Excellent

Bill

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Easy booking. Great local pubs. Great nights sleep
Stayed 1 night in May 2023

10/10 Excellent

Ommer

Stayed 1 night in May 2023

10/10 Excellent

Rolf

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023