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Stipp Hotel

3.0 star property
Suburban hotel with free breakfast and health club

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Photo gallery for Stipp Hotel

Outdoor pool
Egyptian cotton sheets, premium bedding, down duvets
Lounge
Free continental breakfast
Egyptian cotton sheets, premium bedding, down duvets

Reviews

5.4 out of 10

Popular amenities

  • Bar
  • Gym
  • Pool
  • Room service
  • Breakfast included
  • Laundry

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Family Suite

Garden

Family Suite

Highlights

Balcony or patio
Soundproofed
Air conditioning
Fridge
Flat-screen TV
Sofa bed - double
Egyptian cotton bed sheets
Down duvet
  • 30 sq m
  • Lake view
  • Sleeps 5
  • 1 Queen Bed and 2 Single Beds

View all photos for Single Room

Egyptian cotton sheets, premium bedding, down duvets

Single Room

Highlights

Balcony or patio
Soundproofed
Air conditioning
Fridge
Flat-screen TV
Egyptian cotton bed sheets
Blackout curtains
Premium bedding
  • 15 sq m
  • Lake view
  • Sleeps 1
  • 1 Single Bed

View all photos for Triple Room

Egyptian cotton sheets, premium bedding, down duvets

Triple Room

Highlights

Balcony or patio
Soundproofed
Air conditioning
Fridge
Flat-screen TV
Sofa bed - double
Egyptian cotton bed sheets
Down duvet
  • 20 sq m
  • Lake view
  • Sleeps 4
  • 1 Double Bed and 1 Single Bed

View all photos for Double or Twin Room

Egyptian cotton sheets, premium bedding, down duvets

Double or Twin Room

Highlights

Balcony or patio
Soundproofed
Air conditioning
Fridge
Flat-screen TV
Egyptian cotton bed sheets
Blackout curtains
Premium bedding
  • 15 sq m
  • Lake view
  • Sleeps 2
  • 1 Double Bed OR 1 Single Bed
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About the area

Map
Rue de Masaka, Kigali, 2834

What's nearby

  • Kigali Heights - 5 min drive - 3.4 km
  • Kigali Business Centre - 5 min drive - 3.4 km
  • Kigali Convention Centre - 5 min drive - 4.5 km
  • Nyamirambo Stadium - 6 min drive - 4.1 km
  • BK Arena - 9 min drive - 6.0 km

Getting around

  • Kigali (KGL-Kigali Intl.) - 24 min drive

Restaurants

  • ‪Executive Lounge - ‬4 min drive
  • ‪Republika Lounge - ‬5 min drive
  • ‪DownTown - ‬3 min drive
  • ‪Motel Héllenique - ‬4 min drive
  • ‪Fusion Restaurant - ‬3 min drive

About this property

Stipp Hotel

Hotel near Kigali Convention Centre
At Stipp Hotel, you can look forward to free continental breakfast, a terrace and a garden. Treat yourself to a massage or other spa services. The on-site international cuisine restaurant, Terrace Restaurant, offers breakfast, brunch, lunch and dinner. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar.
You'll also enjoy the following perks during your stay:
  • An outdoor pool
  • Free self-parking
  • Smoke-free property, concierge services and a front desk safe
  • Meeting rooms, a porter/bellboy and a TV in reception
Room features
All 50 rooms feature comforts, such as 24-hour room service and premium bedding, in addition to thoughtful touches, such as air conditioning and bathrobes.
Other amenities include:
  • Egyptian cotton sheets, Select Comfort beds and down duvets
  • Bathrooms with bidets and shower/bath combinations
  • Flat-screen TVs with premium channels
  • Balconies or patios, fridges and daily housekeeping

Languages

English, French

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Terrace Restaurant

Things to do

  • Health club
  • Outdoor pool
  • Sauna
  • TV in common areas

Family friendly

  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Turndown service

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Spa

  • Couples treatment rooms
  • Massage
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair-accessible parking

More

  • 1 floor
  • Built in 2007
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Rollaway/extra bed (surcharge)
  • Select Comfort mattress
  • Sofa bed

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: noon; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
Late check-out fee: RWF 39000

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

This property is closed from 25 June 2023 to 15 September 2023 (dates subject to change).

Access methods

Staffed front desk

Children and extra beds

Children are welcome
Children up to the age of 6 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Late check-out fee: RWF 39000 (subject to availability)
  • Rollaway beds are available for an additional fee
  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit

We should mention

This property does not have any lifts
Only registered guests are allowed in the guestrooms
Guests under 14 years old are not allowed in the swimming pool or health club, and guests under 12 years old are only allowed in the swimming pool with adult supervision

Property is also known as

Stipp Hotel
Stipp Hotel Kigali
Stipp Kigali
Stipp Hotel Hotel
Stipp Hotel Kigali
Stipp Hotel Hotel Kigali

Frequently asked questions

Does Stipp Hotel have a pool?

Yes, this property has an outdoor pool.

How much is parking at Stipp Hotel?

Self-parking is free at this property.

What time is check-in at Stipp Hotel?

Check-in start time: noon; check-in end time: midnight.

What time is check-out at Stipp Hotel?

Checkout is at 10 AM. Late checkout is available for RWF 39000 (subject to availability).

Where is Stipp Hotel located?

Situated near the airport, this hotel is within 2 miles (3 km) of Union Trade Center, Gikondo Market and Club Rafiki. Ryi'nyamirambo Market and Ntarama Church are also within 3 miles (5 km).

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Stipp Hotel Reviews

Reviews

5.4
Rating 10 - Excellent. 0 out of 18 reviews
Rating 8 - Good. 4 out of 18 reviews
Rating 6 - Okay. 5 out of 18 reviews
Rating 4 - Poor. 7 out of 18 reviews
Rating 2 - Terrible. 2 out of 18 reviews

7.0/10

Cleanliness

7.0/10

Staff & service

2.0/10

Amenities

5.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms smelled moldy and we could not stay here.
Stayed 2 nights in Dec 2019

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort

wont stay there anymore

I was the only person at the hotel, in general the hotel need to be taken care of, the employee was niece, but they did not have warm water and the window at the room is not working. When I get up one day for breakfast there was no one, the receptionist offered to make my breakfast.
Stayed 6 nights in Nov 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

The building needs renovations & refurbishment

The breakfast was the same for all 4 mornings - the curtains need to be changed and washed. The hotel did not have a lounging area for guests ...........................
Stayed 4 nights in Oct 2017

4/10 Poor

Dean, Hawaii

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

My worst Hotel in Kigali

I have stayed at 5 different hotels in Kigali and this has to be the worst. 1. They had no record of my reservation through Expedia and instead of working it out through Expedia they made me pay. 2. The hotel staff were not cordial or cooperative. 3.The room smelled of musty moldy smell 4. I had one towel in the bathroom and it looked like it was used to clean the floor. 5. The bathtub had stains from years of use and poor cleaning. 6. The Gym sucked 7. The pool when I arrived looked like it had not been cleaned in weeks Overall very poor hotel.

4/10 Poor

crew, rw

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Very friendly staff, but rooms are old and not so clean....air cond does not work, wifi to weak to use the network...!!

8/10 Good

Jose Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

paolo, italia

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities

stipp

trovato occasione a prezzo accettabile, hotel non sarebbe male........andrebbe rimodernato e' rinfrescato' .....Personale gentile, zona tranquilla, se rimodernato sarebbe un discreto Hotel.......

4/10 Poor

Marie, Gèneve

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Hotel décevant

Très cher. Chambre pas bien arrangé. Petit déjeuner avec très peu de produit et de mauvaise qualité,même pas un croissant ou du bon pain .Jus de fruit allongé à l 'eau et avec du sucre. Pas assez des draps pour avoir la chambre prête à l'heure du check in. Le menu du restaurant est plein des choses ,mais même pas la moitié est disponible. Les boissons coutent trois fois le prix du supermarché et elles sont souvent chaudes ou congelés. le personnelle est très gentil et il fait de son mieux.Personnelle serviable et sympa à tous moments. Très cher pour la qualité totale du service et du comfort.

4/10 Poor

Stella, Firenze

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Caro e con servizi non corrispondenti al prezzo..

Personale simpatico e disponibile ,molto ,molto gentile. questo dobbiamo sottolinearlo. Colazione pessima: omelette crude, non marmellata ,pane duro,succhi di frutta allungati con acqua e zucchero. Moltissime zanzare e non ci sono zanzariere.Se il personale deve cambiare le lenzuola puo'succedere che il letto resti tutto il giorno disfatto perché non hanno lenzuola a sufficienza.Pochissimi canali TV e tutti in inglese a parte uno in kyniarwanda ed uno pessimo in francese. Se vuoi mangiare al ristorante molte cose presenti nel menu' non ci sono. Bevande ed alcolici molto cari. Il pezzo é alto per un hotel a 3 stelle ( o quattro?) . costa poco meno del Serena Hotel che é un sogno

4/10 Poor

Nicole, UK

Disliked: Property conditions & facilities

Value for Money

This hotel cost twice what I usually pay in Kigali and offered poorer service and breakfast. I have visited it in the past for meals and it has gone down hill over the last few years. You can do better than this for the same price in Kigali.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service

Litt slitent

The hotel has a central and pleasant location in Kigali. The rooms are rather dark and some swithces where hard to fint. Room service is fine and efficient, but a bit overpriced. The beds were comfortable. The price found on hotels.com is higher than what is offered on site.

8/10 Good

adi, msa

Liked: Cleanliness, staff & service, room comfort

Reasonable and you get what you pay for.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Hotel avec bon prix et personnelle très gentil

Qualité prix OK Petite déjeuner pas terrible: presque rien et qualité mauvaise.pas de pain fraiche,café transparent connexion internet très faible Hotel très propre et personnelle serviable

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Da migliorare

Accoglienza molto gradevole.Quasi tutto lo staff gentile .La colazione é molto "triste" a parte le omelettes non c'é acqua, caffe e the qualità pessima, croissant vecchi. Non pane fresco ,né formaggio.Succo di frutto artificiale( sintetico non fresco ) e di pessimo gusto.Staff disponibile per aiutare e chiamare taxi.Stanze squallide,ma pulitissime.Pochisimmi canali TV in kinyarwanda ed in inglese solamente

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort

stipp Hotel Kivuoyo KIGALI

La première fois que j'ai logée à l'hôtel tout a été super. Cette fois ici bien que j'avez demandé une chambre jardin et ils m'avez répondu OUI, j'ai eu une chambre au premier étage avec vue sur la rue = beaucoup de brouille. La chambre été vétuste. J'ai du rappeler plusieurs fois pour avoir de l'eau. La "cattle" me marché pas. Pendant 2 jours pas de savon ni de shampoing. Le petit déjeuner été de mauvaise qualité: pas assez des choses et la qualité de la nourriture très basique.

6/10 Okay

Verified traveller

チェックインに45分掛かりました

　ホテル自体は、飾り気の無い、ごく普通のホテルでした。庭には、カンムリ鶴も居て、いい感じです。 　ただ、チェックインの際に、Hotels.comからの予約が入っていないと言われ、仕方なく自分で国際電話を入れ、東京のデスクに確認をお願いしました。待たされること、45分。やっと部屋に入りました。 　チェックアウトの際には、二人部屋の追加料金を払えと言われ、既にHotels.comに支払済みだからと、再度の確認に15分。 　今回は、Hotels.comさんの対応にがっかりです。

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Rolf, New York

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly hotel in nice quiet setting

Hotel staff was nice. Food was good, Room was pleasant and clean. Price was right. I stayed in a room accros the street from the main building but the internet didn't work. Stipp - please fix that! Rooms in the main building had no problem with the wireless internet.