Front of property
Check availability

Reviews of Diplomat Apartment Kacyiru

Diplomat Apartment Kacyiru
KG 647 ST/15, Kigali, kigali

Reviews

7.0

Good

Rating 10 - Excellent. 2 out of 6 reviews" "
Rating 8 - Good. 2 out of 6 reviews" "
Rating 6 - Okay. 0 out of 6 reviews" "
Rating 4 - Poor. 1 out of 6 reviews" "
Rating 2 - Terrible. 1 out of 6 reviews" "

7.0/10

Cleanliness

6.8/10

Staff & service

5.0/10

Amenities

6.0/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities
The property is located in good, quiet place and their 24/7 front desk is helpful.
Stayed 8 nights in Dec 2018
Response from Alphonse on 26 Dec 2018
Thank you very much and we wish you happy new year 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness
Stayed 1 night in Oct 2018
Response from Alphonse on 21 Nov 2018
Thank you and we shall do as advised

2/10 Terrible

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
This property is run by a solar panel and water heater cannot be used the property is planned for renovation and it should be closed. we reco
Stayed 1 night in Nov 2019
Response from alphonse on 22 Nov 2019
Thank you for the feedback.We genuine do not take for granted.This being a rain season in Kigali and our sater heaters are solar we are sorry for not getting the hot water when you needed it.We have automated the solar to turn on thermal power to heat water in the rain season. Thanka

10/10 Excellent

Muluvia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un logement tres bien.une équipe exceptionnelle
Stayed 20 nights in Nov 2018
Response from Alphonse on 5 Dec 2018
Thank you for feedback and we shall act as advised

8/10 Good

Benoit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Grand appartement dans quartier calme
L hotel ayant un soucis de comunication avec hôtel.com il m'a été demandé de payer sur place (possible en cb) et les sommes payées via le site m'ont été remboursees. Il m'a fallu négocier longuement pour obtenir le même tarif que celui en ligne mais j'ai eu gain de cause. Vaste appartement pour 6 personnes. Un peu veillot mais disposant de tout le confort. Wifi, machine a laver, tv... Terrasse avec vue sur la ville. Quartier calme un peu excentré.
Stayed 2 nights in Jul 2018
Response from Alphonse on 2 Sept 2018
We are sorry and it has been fixed

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Les avantages comme wifi et TV ne fonctionnent plus
Stayed 7 nights in Jul 2018
Response from Alphonse on 31 Aug 2018
The wifi and TV do work but may be were not connected.We are really sorry