Hotels near Kigali Heights

"Beautiful"

"Beautiful property. Welcoming and kind staff, many amenities. Location is great. Rooms were excellent. Breakfast each day offered something for everyone. So many options to choose from. Jude at front desk was so helpful. Frank and Jean Pierre at the main bar went above and beyond! Cecile and the rest of the staff in the Executive Lounge were an amazing. Cecile, especially, made it a point to welcome us and offer suggestions for sites to visit. She made sure we felt at home! Vianney was also extremely helpful and accommodating, while we waited to depart for the airport. Thank you for a beautiful end to an amazing vacation!"

"Wonderful stay. Really enjoyed the pool, the staff were so nice, and at the spa i had a great massage "

"Excellent place, I will definitely stay there again. "

" Beautiful room with nice panoramic view. Wonderful waterfall shower. Excellent breakfast buffet. Cordial and helpful staff."

"Here’s an updated version that includes the staff: My stay at this hotel was exceptional. The cleanliness was outstanding—every space, from the lobby to the rooms, was spotless and well-kept. The breakfast was delicious with a wide variety of fresh options each morning. The location was perfect, making it easy to access nearby attractions and move around the city. The amenities were impressive, offering everything I needed for a comfortable stay. Most importantly, the staff were warm, professional, and always willing to help. Their friendliness and attention to detail truly elevated my experience. I highly recommend this hotel for anyone looking for comfort, convenience, and exceptional service."

"Subject: Urgent: Fraudulent Hotel Listing & Refund Request for Booking To the Hotel.com Customer Service Team, I am writing to report a fraudulent hotel listing on your website and to request a full refund. I booked a hotel called "N G Residance" in kigali for 5th October to 10th October and paid USD $450.00. Upon arrival, we discovered that no hotel by this name has ever existed at the listed location. It is clear that we have fallen victim to a scam facilitated by a fake listing on your platform. We endured a horrible experience, being stranded without accommodation upon arrival. We demand a full and immediate refund of the $450.00. Furthermore, we urge you to immediately investigate and remove the fraudulent "N G Residance" listing from your website. This incident raises serious concerns about your vendor verification process. Please take steps to ensure no other customer has to go through a similar ordeal. You can reach me at +8801753055803 or info@sarso.org to resolve this. Sincerely,"