Outdoor pool, pool loungers
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Reviews of Ugab Terrace Lodge

2 out of 5
Ugab Terrace Lodge
D2743, Outjo, Khorixas, Kunene

Reviews

9.6

Exceptional

Rating 10 - Excellent. 10 out of 14 reviews" "
Rating 8 - Good. 4 out of 14 reviews" "
Rating 6 - Okay. 0 out of 14 reviews" "
Rating 4 - Poor. 0 out of 14 reviews" "
Rating 2 - Terrible. 0 out of 14 reviews" "

9.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

YVES

Liked: Cleanliness, room comfort
Stayed 2 nights in Mar 2020
Response from UTLTeam on 4 Apr 2020
Great, we are happy that you loved your visit with us. Hope to see you soon again!

8/10 Good

Ulrich

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spectacular View as a Rewad
The road to the lodge is spectacular but in parts rather steep (We had 4x4 and no problems). The views from every spacious chalet and the restaurant are spectacular. The swimming pool and the grounds are well maintained. The food is ok but not spectacular.
Stayed 1 night in Mar 2020
Response from Natasha on 16 Mar 2020
Dear Mr Ulrich, Thank you very much for your review received, we appreciate the effort and your positive feedback and we are delighted to know that you have enjoyed your stay with us.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was terrific. The rooms had fabulous views and were nicely clean and well appointed. the food and service was good.
Stayed 2 nights in Jan 2020
Response from UTLTeam on 30 Jan 2020
Thank you very much for the possitive feedback, much appreciated!

10/10 Excellent

Verified traveller

Stayed 1 night in Dec 2019
Response from Team UTL on 23 Dec 2019
Thank you, hope to see you soon again!

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Incredible views. Rooms were large and well appointed. Food was terrific. Only negative was lack of air-con as it was quite hot. Made use of the refreshing pool.
Stayed 2 nights in Nov 2019
Response from Team UTL on 23 Dec 2019
Thank you, much appreciated. Hope to see you again!

10/10 Excellent

Mr LL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cool UGAB Terrace Lodge.
It was all we wanted and more..!! Thanks for everything and especially the helpful and happy staff you have,... from the man at the desk to your singing waiters and waitresses...! The swimming pool was the best of our tripo ..lovely..! We had a GREAT stay at your Terrace Lodge
Stayed 1 night in Nov 2018
Response from Natasha on 11 Dec 2018
We are delighted to hear that you enjoyed your stay with us and will ensure to share your review with our staff as it is always nice for them to hear how the made the guests happy and ensure a great guest experience.

10/10 Excellent

Frank

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Schon die Lage und Aussicht aus den Chalets war super. Schöner Blick zu jeder Zeit auf die umliegenden Berge. Auch die Zip Line ist ein schönes Erlebnis. Nettes Personal. Speisenangebot morgens wie abends ist noch etwas ausbaufähug aber ok.
Stayed 2 nights in May 2024

10/10 Excellent

Sascha

Stayed 1 night in Oct 2022
Response from UTL Team on 18 Oct 2022
Thank you very much for the feedback. Looking forward in welcoming you again.

8/10 Good

Verified traveller

Travelled with partner
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
An sich hat das Hotel richtig Potenzial: Aufbau der Anlage und die Aussicht sind grandios. Das Zimmer war sehr geräumig und hatte eine tolle Aussicht vom Balkon. Leider ist es schon etwas in die Jahre gekommen, was grundsätzlich nicht schlimm ist (Liebe zum Detail ist schon vorhanden). Jedoch an der Sauberkeit muss noch gearbeitet werden (regelmäßiges Kehren würde schon helfen).
Stayed 1 night in Mar 2020
Response from WP on 26 Mar 2020
Thank you for the positive review on the structure, facility, etc. We will work on those shortcomings that has been mentioned. We appreciate your feedback.

10/10 Excellent

Arnaud, Paris

Travelled with partner
Liked: Cleanliness, amenities
Vue magnifique , lodge spacieux et repas de très bonnes qualité
Stayed 1 night in Mar 2020
Response from UTLTeam on 13 Mar 2020
Thank you very much Arnaud for taking the time to report back to us on your visit with a delightful review. We really appreciate your great feedback.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Der ausblick und die lage sind fabelhaft,ein kühlschrank wäre vielleicht ganz gut.aber die aussicht übertrift alles.
Stayed 1 night in Dec 2019
Response from Team UTL on 23 Dec 2019
Thank you for the positive feedback. Looking forward in welcoming you again in the not so far future!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Het eerste wat mij te binnenschiet is "heel bijzonder". Zowel de locatie als de accommodatie. Het woord uitmuntend gebruik ik niet omdat het zo bijzonder was. Eten prima, maar geen WiFi!! Zoals werd gezegd: Dit is de wildernis.
Stayed 1 night in Apr 2019
Response from UTLTeam on 25 Apr 2019
Thank you so much for your review, we really appreciate it! The WiFi ...., well maybe not to far in the near future!

10/10 Excellent

Thor, Köln

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top Lage, hervorragender Blick von allen Häusern. Absolut empfehlenswert!
Stayed 1 night in Oct 2018
Response from Natasha on 30 Oct 2018
Vielen Dank für Ihre tolle Bewertung. Wir freuen uns, dass Sie Ihren Aufenthalt bei uns genossen haben und freuen uns darauf, Sie in Zukunft wieder zu begrüßen.