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Serena Khaplu Palace

3.0 star property
Travelers dine at the on-site restaurant before retreating to rooms with spectacular views, while the property offers wedding services for special occasions.

Choose dates to view prices

Serena Khaplu Palace sits in the heart of Khaplu, providing a peaceful retreat with its breakfast buffet and on-site restaurant. Guests relax in the serene garden, take in mountain views from the sunny terrace, or arrange tours to nearby attractions.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Business services

Room options

View all photos for Standard Double Room

Minibar, free WiFi, bed sheets

Standard Double Room

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Bathrobes
Minibar
Cable channels
Daily housekeeping
Wardrobe
  • Sleeps 2
  • 1 Queen Bed

View all photos for Heritage Suite

Minibar, free WiFi, bed sheets

Heritage Suite

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Bathrobes
Minibar
Cable channels
Daily housekeeping
Wardrobe
  • Sleeps 2
  • 1 King Bed

View all photos for Royal Heritage Suite

Minibar, free WiFi, bed sheets

Royal Heritage Suite

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Bathrobes
Minibar
Cable channels
Daily housekeeping
Wardrobe
  • Sleeps 2
  • 1 King Bed
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About the area

Khaplu is home to Serena Khaplu Palace. Local points of interest include Khaplu Palace and Shyok River. Visit our Khaplu travel guide
Map
Chaqchan Road, Sargiab, Khaplu, 16800

What's nearby

  • Khaplu Palace
    3 min drive - 2.3 km

Restaurants

  • Sarfa Khar
    1 min walk
  • Multan Room
  • Chogho Jharoq Room
  • Khatamband Loggia
    1 min walk
  • Chogho Rafsal Room

About this property

Serena Khaplu Palace

Property highlights
At Serena Khaplu Palace, you can look forward to a free breakfast buffet, a terrace and a garden. The on-site restaurant offers breakfast, lunch and dinner. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.
Other perks include:
  • Free self-parking
  • Concierge services, a porter/bellboy and wedding services
  • Coffee/tea in reception, a 24-hour front desk and barbecues
Room features
All guest rooms at Serena Khaplu Palace include comforts, such as air conditioning and bathrobes, in addition to amenities, such as free WiFi and minibars.
Other conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with cable channels

Similar properties

Exterior
Hunza Serena Hotel
  • Pool
  • Breakfast included
  • Parking included
  • Free Wi-Fi
9.8 out of 10, Exceptional, 19 reviews
The price is RM415
RM415 total
includes taxes & fees
10 Mar - 11 Mar
Hunza Serena Hotel
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Free toiletries
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Minibar
  • Room service

More

  • Air conditioning

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

Property is also known as

Serena Khaplu Palace Hotel
Serena Palace Hotel
Serena Palace
Serena Khaplu Palace Hotel
Serena Khaplu Palace Khaplu
Serena Khaplu Palace Hotel Khaplu

Frequently asked questions

Is Serena Khaplu Palace pet-friendly?

No, pets are not allowed at this property.

How much is parking at Serena Khaplu Palace?

Self-parking is free at this property.

What time is check-in at Serena Khaplu Palace?

Check-in begins at 2 PM.

What time is check-out at Serena Khaplu Palace?

Checkout is at noon.

Where is Serena Khaplu Palace located?

Situated in Khaplu, this hotel is 1.2 mi (1.9 km) from Khaplu Palace and 5.8 mi (9.4 km) from Shyok River.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Serena Khaplu Palace Reviews

8.0

Very good

8.0

Cleanliness

8.0

Staff & service

7.0

Property conditions & facilities
Rating 10 - Excellent. 2 out of 3 reviews
Rating 8 - Good. 0 out of 3 reviews
Rating 6 - Okay. 0 out of 3 reviews
Rating 4 - Poor. 1 out of 3 reviews
Rating 2 - Terrible. 0 out of 3 reviews

Reviews

4/10 Poor

junaid

Disliked: Property conditions & facilities

Too average a hotel to be named as Serena.

There was no one at the reception, when we reached, do had to wait. Then i was given a standard room whereas i had paid for heritage sweet. Buffet was very ordnirary. Cleanliness was below avaerage.overall the only good thing about the hotel was its name Serena.
Stayed 1 night in Jun 2021

10/10 Excellent

Ryan

Stayed 3 nights in Aug 2025

10/10 Excellent

Edith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023