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"Very clean everywhere, staff very kind and helpful and welcoming, "

"This was my third time staying at this hotel and I was very pleased to find nothing had changed in the last 8 years as it's gone from being Le Meridien to The Lamai. Staff are extremely helpful, friendly and professional at all times and keep the whole resort immaculately maintained. Hotel reception use WhatsApp to make arrangements and updates hassle free - whether arranging transfers, updating on events around the hotel, or general queries. I stayed in a room a tier up from the type with a shared pool I'd stayed in before - the Pool Villa granted me my own (circa 6m sq) pool, 2 loungers and an shaded seating area with ceiling fan. As a smaller boutique resort it was lovely and peaceful, whilst I don't think it's formally adult only, it feels refined and mature. Getting into the heart of Lamai is a short (1-2km) walk, and can mostly be done along the beach. Taxis and scooter taxi can be easily booked via the Grab app, with a scooter turning up in a typical 3mins and fare to the centre no more than 60baht. The hotel recommended a hire company which I hired my own scooter from for the duration of the stay and the ring road makes exploring the island and it's sights easy - you can easily get into more rural hilly areas within 15mins ride from the hotel. I really enjoyed the tranquility of my two week stay and I didn't want to leave (must ensure my next stay doesn't have an 8 year gap)"

"Everything was amazing and the people working there are so kind and service minded - it’s insane! "

"Very clean and modern hotel, fantastic value. Staff were all extremely friendly and helpful. Breakfast buffet has many options, both Western and Eastern cuisines. It is South of the main urban and beach area of Lamai. The walk is moderate, but the hotel also offers a free shuttle (scheduled, must RSVP 2 hours in advance, did not use) and it’s easy to call a cab. Good selection of local restaurants nearby (notably Sabienglae). Recommend if you are looking for a quieter option rather than being in the heart of / on the main beach of Lamai. "

"We enjoyed a great stay at this resort, and during low season it felt as though we had the place to ourselves. The beds were comfortable and the buffet breakfast, complete with an omelette station, was excellent. The pool, however, was rather dirty and had a noticeable green tint, with plenty of debris floating on the surface. It didn’t look especially inviting, but we gave it a try. Some sharp tiles on the pool floor caused a few near misses, so the pool is definitely in need of maintenance. We soon swapped the pool for the sea and found the private beach area wonderfully relaxing."

"Amazing service, beautiful private villa, great breakfast. Ms Chan at reception was very helpful "

"It was a wonderful stay for my husband's bday. Everyone was very nice and helpful. "

"Nice hotel. Beautiful rooms. Pleasant staff. "

"Fantastic hotel, great location. Staff very friendly and helpful. Would highly recommend. I definitely will come back to stay at the Outrigger."