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Reviews of Old Town Garden Villas

3.5 out of 5
Old Town Garden Villas
921 Center St, Key West, FL

Reviews

9.6

Exceptional

Rating 10 - Excellent. 6 out of 8 reviews" "
Rating 8 - Good. 2 out of 8 reviews" "
Rating 6 - Okay. 0 out of 8 reviews" "
Rating 4 - Poor. 0 out of 8 reviews" "
Rating 2 - Terrible. 0 out of 8 reviews" "

9.8/10

Cleanliness

9.0/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness
Beautiful gardens, very relaxing, and a perfect location
Stayed 8 nights in May 2021
Response from Vacasa Reviews Team on 3 Jun 2021
Hello, thank you for staying with us and sharing your feedback. We would love to host you again soon.

10/10 Excellent

Jennifer

Liked: Cleanliness, room comfort
Excellent stay!
I was impressed when I received a phone call the day before check-in to be sure I received the email instructions since the office was a different location than the property. I never did receive the email but the ladies in the office were very friendly and offered to hold our luggage until it was time to check in. The facility was beautiful and felt like home. It was extremely convenient to Duval Street yet really quiet and safe. When I woke up I actually envisioned myself living there and didn't want to leave! I received another phone call after check out to make sure everything went ok. Really great service.
Stayed 1 night in Apr 2021
Response from Vacasa Reviews Team on 6 Apr 2021
We are so overjoyed to hear you had a wonderful stay! Thank you for taking the time to share your feedback and we hope to host you again.

10/10 Excellent

Jeff

Liked: Cleanliness, room comfort
Stayed 8 nights in Nov 2020
Response from Vacasa Reviews Team on 17 Dec 2020
Thank you for your review! We're glad to hear that you enjoyed this beautiful home! We do hope that we have another chance in the future to host you!

8/10 Good

CamilleGrace, Winston-Salem, NC

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Property was very clean, and location was very convenient. Did not like the narrow, steep staircase to the bedroom and bathroom. A/C was very loud, and bed was too soft. It wasn't perfect, but we enjoyed it and it was a quiet stay overall.
Stayed 3 nights in Oct 2020
Response from Vacasa Reviews Team on 17 Dec 2020
Thank you for your feedback! We have reached out to our local staff and homeowners to get the beds addressed and to see if there is anything we can do to get some repairs done to quiet the AC! We do hope that we have another chance in the future to impress you!

10/10 Excellent

Jeff

Liked: Cleanliness, room comfort
Very comfortable
The courtyard was beautiful! Although it rained quite a lot during our stay we were happy because our unit was very comfortable and well maintained.
Stayed 4 nights in Jul 2020

10/10 Excellent

KatyaW, Richmond VA

Travelled with partner
Liked: Cleanliness, amenities
Very clean very well updated and remodeled great layout and love the quiet respite just 1-2 blocks off Duval so super convenient to everything - we just walked everywhere!
Stayed 2 nights in Mar 2020
Response from Vacasa Reviews Team on 14 Mar 2020
Hello Katya, Thank you for taking the time to leave a review. We are happy to hear you enjoyed your stay. We look forward to hosting you again in the future!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, just felt like it was a getaway of its own.
Stayed 1 night in Jan 2020
Response from Vacasa Reviews Team on 14 Jan 2020
Thank you for sharing your feedback! We are glad to hear that you enjoyed your stay. We look forward to hosting you again!

8/10 Good

Cynthia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Courtyard Cottage
Very clean, cute cottage set in a courtyard setting just a short walk to Duval St. As older adults, we found the stairs quite steep, and the only bathroom upstairs. The bed was very soft. The unit was beautifully decorated and in the perfect location. We enjoyed our stay.
Stayed 1 night in Oct 2019
Response from Vacasa Reviews Team on 25 Oct 2019
Thank you for providing your feedback, Cynthia! We're glad the prime location of this cottage suited you well. We hope to have another chance to impress you in the future!