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Outdoor pool, pool umbrellas
Outdoor pool, pool umbrellas
Outdoor pool, pool umbrellas
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Guest reviews

3.8/5 Good
149 reviews
Guests rated this property 4.0/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Map

Explore the area

Popular LocationEat Street4 min drive
Popular LocationSeminyak Square8 min drive
Popular LocationSeminyak Beach13 min drive
AirportDenpasar (DPS-Ngurah Rai Intl.)24 min drive

Choose dates to view prices

  • Suite, 1 Bedroom

    Room amenities

    • 35 sq m
    • Sleeps 3
    More detailsSuite, 1 Bedroom
  • Superior Room, 2 Bedrooms

    Room amenities

    • 60 sq m
    • Sleeps 4
    More detailsSuperior Room, 2 Bedrooms
  • Deluxe Room, 2 Bedrooms

    Room amenities

    • 73 sq m
    • Sleeps 4
    More detailsDeluxe Room, 2 Bedrooms
  • Superior Room, 3 Bedrooms

    Room amenities

    • 84 sq m
    • Sleeps 7
    More detailsSuperior Room, 3 Bedrooms

The average per-night price is based on the lowest price found within the past 24 hours for the next 30 nights. All prices exclude taxes and fees and are based on a 1-night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.

About this area

Kerobokan

Located in Kerobokan, Umalas Hotel and Residence is in the city centre and near the beach. Bali Bombing Memorial and Puputan Badung Square are notable landmarks, and the area's natural beauty can be seen at Seminyak Beach and Batu Belig Beach. Travelling with kids? Don't miss Finns Recreation Club and Waterbom Bali. With scuba diving, snorkelling and parasailing nearby, you'll find plenty of adventures in the water.

Visit our Kerobokan travel guide
Map
Popular Location

What's nearby

  • Eat Street - 4 min drive
  • Seminyak Square - 8 min drive
  • Double Six Beach - 13 min drive
  • Seminyak Beach - 13 min drive
  • Echo Beach - 19 min drive

Getting around

  • Denpasar (DPS-Ngurah Rai Intl.) - 24 min drive

Restaurants

  • Where to eat
  • De Bistro Restaurant – Pool-view restaurant with a bar offering international cuisine. Serves lunch, dinner and light fare. Kids' menu available.
  • Kopi Langit at Rooftop – Restaurant with a bar offering international cuisine. Serves breakfast, lunch, dinner and light fare. Kids' menu available.

About this property

Umalas Hotel and Residence

Family-friendly Kerobokan hotel in Umalas, near Seminyak Square
2 restaurants, a full-service spa and an outdoor pool are available at this smoke-free hotel. Free WiFi in public areas is provided, as well as free valet parking, a free area shuttle and a free beach shuttle. Additionally, a fitness centre, a bar/lounge and a coffee shop/café are on-site. All 42 rooms provide kitchenettes with fridges, plus washers/dryers and LCD TVs with cable channels. Other amenities available to guests include complimentary wireless Internet access, balconies and separate living rooms.
Umalas Hotel and Residence offers 42 forms of accommodation with washers/dryers and a safe. Rooms open to balconies. This accommodation offers separate living rooms. Beds feature premium bedding. LCD televisions come with premium cable channels. Accommodation at this 4-star hotel has kitchenettes with fridges and separate dining areas. Bathrooms include baths or showers with a rainfall showerhead, bathrobes, slippers and designer toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include in-room massages.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self parking
  • Free valet parking
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Free local area shuttle up to 3 km
  • Cruise terminal shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Free beach shuttle
  • Free shopping centre shuttle

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–10 AM: IDR 90000 for adults and IDR 45000 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar
  • Room service available
  • Coffee/tea in a common area

Things to do

  • Children's pool
  • Fitness centre
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Hot tub
  • Steam room

Family friendly

  • Children's pool
  • Dry-cleaning service
  • Free local area shuttle
  • Free cots/infant beds
  • Kitchenette
  • Laundry facilities
  • Outdoor pool
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Separate dining area
  • Separate living room
  • Snack bar/deli
  • Washer/dryer

Conveniences

  • ATM/banking services
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • Indonesian
  • Japanese
  • Malay

Business services

  • 1 meeting room

Outdoors

  • BBQ grill(s)
  • Garden
  • Pool umbrellas
  • Terrace

Spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Fireplace in reception
  • Smoke-free property
  • TV in reception

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Free cots/infant beds
  • Linens
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Designer toiletries
  • Hairdryer
  • Rainfall showerhead
  • Towels

Entertainment

  • TV channels
  • LCD TV
  • Premium channels

Food and drink

  • Dining room
  • Electric kettle
  • Free bottled water
  • Kitchenette
  • Fridge

Outdoor space

  • Balcony

More

  • Desk
  • In-room massage
  • Phone
  • Safe
  • Separate living room
  • Separate sitting area
  • Slippers
  • Turndown service
  • Washer and dryer

Policies

Check-in

Check-in time starts at 2:00 PM
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
24-hour airport shuttle service is available on request
Fees may apply; contact the property in advance to make arrangements

Renovations and closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding
Rollaway/extra beds are available for IDR 350000.0 per night.
Free cots (infant beds)

Payment types at the property

MastercardVisa

Important information

Fees

You'll be asked to pay the following charges at the property:

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: IDR 90000 for adults and IDR 45000 for children (approximately)
  • Airport shuttle fee: IDR 250000 per vehicle (one way)
  • Rollaway bed fee: IDR 350000.0 per night
  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • Minimum Spring Break check-in age is 15 years old.
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.
  • Noise-free guestrooms cannot be guaranteed.

We should mention

This property offers transfers from the cruise terminal, ferry terminal and airport (surcharges may apply); guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Frequently asked questions

Can I cancel my reservation for free at Umalas Hotel and Residence and receive a full refund?
Yes, Umalas Hotel and Residence offers free cancellation on select room rates, because flexibility matters! Please refer to Umalas Hotel and Residence cancellation policy on our site for more details about any exclusions or requirements.
Does this property have a pool?
Yes, this property has an outdoor pool and a children's pool.
Is this property pet-friendly?
No, pets are not allowed at this property.
How much is parking at Umalas Hotel and Residence?
Self-parking and valet parking are free at this property.
What time is check-in at this property?
Check-in begins at 2:00 PM. After-hours check-in is not available.
What time is check-out at Umalas Hotel and Residence?
Checkout is at noon.
Does Umalas Hotel and Residence provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of IDR 250000 per vehicle, one way, applies.
Where is this property located?
This family-friendly Kerobokan hotel is located in the entertainment district, within 1 mi (2 km) of Splash Waterpark Bali and Finns Recreation Club. Seminyak Square and Seminyak Beach are also within 2 miles (3 km).

Guest reviews

Overall score and ratings for Umalas Hotel and Residence

3.8
5 - Excellent
40
4 - Good
58
3 - Okay
32
2 - Mediocre
12
1 - Poor
7
4.0
Cleanliness
4.1
Service and Staff
4.5
Amenities
3.7
Property condition

5/5 Excellent

    This traveller didn’t leave comments with their review
    Stayed 2 nights in Dec 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    I liked friendly staff, quick request response service and assistance, tasty Bfast. It will be good if they can top up toiletries daily without guest needing to ask and also put label in front of the food and allergies ingridents or egg/ no egg in food.

    Stayed 4 nights in Dec 2019

    2/5

    • Disliked: Cleanliness, property conditions & facilities, room comfort
    Bad hotel

    Room was dirty, dark, floor was sticky

    Stayed 3 nights in Oct 2019

    3/5

    • Liked: Room comfort
    • Disliked: Staff & service
    Not for Recommendation.

    In our week's stay, we had to change rooms 3 times. In the first room they put us in, upon walking in, we were impressed by the big size of the rooms, more like an apartment. This was Room 1006. Soon, we discovered we had no hot water, there was a leak under the basin and the light outside the bedroom would not turn off. We also had no pool view which was our request when making the booking. The next day, we were moved to room No. 2017. Still no direct pool view. The air conditioner in the room leaked and had wet most of our clothes in the wardrobe directly under the air conditioner! To fix the air conditioner, the maintenance guy just put a plastic container to catch the drips and it made an awful dripping sound, in which it would have been very disturbing to try and sleep with. The bathroom light was very dim, so as a solution, they put up a fluorescent light, which straight away fell & hurt my wifes hand when she caught it. Apparently, they had it just balancing on a loose screw!!!! (so dangerous). The air conditioner in the lounge room also needed fixing but instead they made it very noisy! Tiles were missing from the pool. Wi-fi was very bad. No hairdryer supplied unless requested and you had to pay for a deposit. The fixed shower head is only good for short people. After every shower, the bathroom floor would get flooded. Water also was leaking from the ceiling one evening. There was no plug in the basin in the bathroom, leaving a huge hole in the drain.

    Stayed 7 nights in Aug 2019

    4/5 Good

    • Liked: Staff & service, room comfort
    Nice stay in a calm area

    Well priced hotel with very nice staff

    Stayed 4 nights in Aug 2019