Exterior

Reviews of Best Western Executive Inn Kenosha/Pleasant Prairie

2.5 out of 5

Reviews

9.0

Wonderful

Rating 10 - Excellent. 610 out of 1000 reviews" "
Rating 8 - Good. 281 out of 1000 reviews" "
Rating 6 - Okay. 69 out of 1000 reviews" "
Rating 4 - Poor. 25 out of 1000 reviews" "
Rating 2 - Terrible. 15 out of 1000 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Nancy June

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

8/10 Good

Jennifer

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice staff and very personable. The pool area could use just a few more tables and chairs though.
Stayed 2 nights in May 2024

10/10 Excellent

Lawrence, Elgin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We've stayed here before and enjoyed everything about the facility from the pool / hot tub., included breakfast and generally good condition of the property. The staff is extremely friendly and courteous. Ther are multiple dining options in the area.
Stayed 1 night in May 2024

10/10 Excellent

Al

Liked: Cleanliness, staff & service
convenient to my reason for being in the area.
Stayed 1 night in Apr 2024
Response from Best western Executive Inn on 8 May 2024
Hello AI,Thank you for being our guest and for choosing the Best Western Exectuive Inn for your travel plans. We look forward to welcoming you back again soon!

10/10 Excellent

Haddy

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff, Very friendly and helpful.
Stayed 2 nights in Apr 2024
Response from Best western Executive Inn on 8 May 2024
Hello haddy,On behalf of our entire staff, we thank you for your business and for your comments regarding our hotel. We greatly appreciate the time you've taken to rate our hotel and we look forward to your next visit.

4/10 Poor

Matthew

Disliked: Cleanliness, staff & service, property conditions & facilities
The rooms are outdated. A cigarette smell permeated the lobby and the elevators. We had to switch rooms because somebody obviously smoked in our first room. And they didn’t give us a pool key because my sister was visiting.
Stayed 2 nights in Apr 2024

10/10 Excellent

Lawrence, Elgin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at Best Western in Kenosha was short but very good. The staff was very friendly and courteous. The area had plenty of options for dinning. Some walkable. The facility was clean and modern. The pool. hit tube, and free breakfast were all excellent.
Stayed 1 night in Apr 2024
Response from Best western Executive Inn on 27 Apr 2024
Hello Lawrence,Thank you for reviewing your stay at the Best Western Executive Inn Kenosha. It is a pleasure to know you had an enjoyable experience with us and loved our breakfast offerings and pool and hot tube. We enjoyed having you as our guest and look forward to welcoming you on your next visit to our area

10/10 Excellent

Joni

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Best western Executive Inn on 25 Apr 2024
Hello Joni,We appreciate you taking the time to share your experience. We would love to have the opportunity to provide you with an even superior experience so please come see us again soon!

10/10 Excellent

Daniel

Stayed 2 nights in Jan 2024

10/10 Excellent

Anthony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well worth the price. Nice breakfast, clean pool area.
Stayed 2 nights in Apr 2024
Response from Best western Executive Inn on 22 Apr 2024
Hello Anthony,Thank you for reviewing your stay at the Best Western Executive Inn Kenosha. It is a pleasure to know you had an enjoyable experience with us and loved our breakfast offerings. We enjoyed having you as our guest and look forward to welcoming you on your next visit to our area

10/10 Excellent

Laken

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great check in. Many times we have stayed here.
Stayed 1 night in Apr 2024
Response from Best western Executive Inn on 22 Apr 2024
Hello Laken,Thank you for your feedback and for choosing to stay at our hotel. Our team is committed to providing an exceptional experience, and we appreciate your feedback as a valued guest of ours. We hope you will come back and see us again soon.

6/10 Okay

Shazinna

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Best western Executive Inn on 18 Apr 2024
Hello Shazina,Thank you for visiting the Best Western Executive inn Kenosha/pleasant prairie .We hope to show you an even more comfortable stay next time.

10/10 Excellent

Jennah

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Friendly and helpful staff.
Stayed 1 night in Apr 2024
Response from Best western Executive Inn on 11 Apr 2024
Hello Jennah,Thank you for leaving a review. We’re so glad you were able to visit us at Best Western Executive Inn. Our team is always working to offer the best service to our guests. We hope you’ll have a chance to come back soon!

10/10 Excellent

siya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool was exceptionally clean, and Jody at the bar was fantastic, with a wonderful sense of humor. The breakfast was enjoyable, the room was clean , and the hotel was conveniently located near everything.
Stayed 1 night in Apr 2024
Response from Best western Executive Inn on 11 Apr 2024
Hello Siya,Thank you for your feedback and for choosing to stay at our hotel. Our team is committed to providing an exceptional experience, and we appreciate your feedback as a valued guest of ours. We hope you will come back and see us again soon.

10/10 Excellent

samantha

Travelled with family, Travelled with family and small children, Travelled with pets, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Best Western was immaculate, with exceptional staff who clearly take pride in their work. It's refreshing to encounter individuals who are dedicated and passionate about their roles. Additionally, the breakfast was delightful.
Stayed 1 night in Apr 2024
Response from Best western Executive Inn on 11 Apr 2024
Hello Samantha,We're delighted you had a superior experience with us. It's a pleasure to know how much you enjoyed our facility and friendly service. Thank you for your recommendations, and we look forward to welcoming you again the next time you are in our area!

10/10 Excellent

Jolene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Best western Executive Inn on 11 Apr 2024
Hi Jolene,Thanks so much for the great score on the hotel. Look forward to your next stay.

10/10 Excellent

Sabrina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were the best part of the stay, but the facilities were excellent as well. My only suggestion is to have a variety of pillows, many of us cannot sleep of those soft fluffy ones, and need more firm/stiff support.
Stayed 1 night in Apr 2024
Response from Best western Executive Inn on 11 Apr 2024
Hello Sabrina,Thank you for reviewing your stay at the Best Western Executive Inn Kenosha. It's a pleasure to know how much you enjoyed our facility and friendly service. Thank you for your recommendations, and we look forward to welcoming you again the next time you are in our area!

10/10 Excellent

Lynnell

Stayed 1 night in Apr 2024
Response from Best western Executive Inn on 27 Apr 2024
Hello Lynnel,Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you return to us! Please let us know about your future experiences.

10/10 Excellent

Jessica

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As always staff was awesome an so welcoming I even found one of the room keys an when I returned they were so understanding an laughed an hoked with me about it. My family love coming here, we always me new an exciting people from all over the states/country
Stayed 3 nights in Mar 2024
Response from Best western Executive Inn on 5 Apr 2024
Hello Jessica,On behalf of our entire staff, we thank you for your business and for your comments regarding our hotel. We greatly appreciate the time you've taken to rate our hotel and It was a pleasure having your company and we look forward to welcoming you back again soon!

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Best western Executive Inn on 5 Apr 2024
Hello Carol,Thank you for visiting the Best Western Executive inn Kensoha/pleasant prairie .We hope to show you an even more comfortable stay next time.

10/10 Excellent

Amy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great amosphere great staff great breakfast
Stayed 1 night in Mar 2024
Response from Best western Executive Inn on 1 Apr 2024
Hello Amy,On behalf of our entire staff, we thank you for your business and for your comments regarding our hotel. We greatly appreciate the time you've taken to rate our hotel and we look forward to your next visit.

10/10 Excellent

Maelynn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an excellent hotel. The check in desk clerk was friendly, helpful and quick.
Stayed 1 night in Mar 2024
Response from Best western Executive Inn on 1 Apr 2024
Hello Maelynn,We are delighted to hear that you value the efforts we have put toward creating an environment where everyone will enjoy their time spent with us. It was a pleasure having your company and we look forward to welcoming you back again soon!

10/10 Excellent

Stacie

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel. The hotel was clean, and staff were friendly. The breakfast was great with good choices. The pool was huge, and the hot tub was nice and hot.
Stayed 1 night in Mar 2024
Response from Best western Executive Inn on 29 Mar 2024
Hello Stacie,Thank you for reviewing your stay at the Best Western Executive Inn Kenosha. It is a pleasure to know you had an enjoyable experience with us and loved our breakfast offerings. We enjoyed having you as our guest and look forward to welcoming you on your next visit to our area

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Best western Executive Inn on 29 Mar 2024
Hello Amy,Thank you so much for taking the time to share your experience at the Best Western Exectuive Inn. We take pride in knowing our customers are happy with their guest experience.Thank you for choosing our hotel, and we look forward to your next visit with us.

10/10 Excellent

Adi

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
During my stay at the Best Western hotel in Kenosha, I found the rooms to be super clean, and the breakfast was really good. It's a nice spot to stay if you want a clean room and a tasty breakfast.
Stayed 1 night in Mar 2024
Response from Best western Executive Inn on 29 Mar 2024
Hello Adi,Thanks for leaving us such a wonderful review in regard to your stay with us at the Best Western Exectuive Inn. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. Customer experience and satisfaction is our priority, and your review reaffirms the hard work we put in every day. Thank you for your recommendation and we look forward to seeing you again.

10/10 Excellent

Leah

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean hotel. Breakfast was nice. Will be back
Stayed 1 night in Mar 2024
Response from Best western Executive Inn on 29 Mar 2024
Hello Leah,Thank you for reviewing your stay at the Best Western Executive Inn Kenosha. It is a pleasure to know you had an enjoyable experience with us and loved our breakfast offerings. We enjoyed having you as our guest and look forward to welcoming you on your next visit to our area

8/10 Good

Teri

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Best western Executive Inn on 29 Mar 2024
Hello Teri,Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you return to us! Please let us know about your future experiences.

10/10 Excellent

Brittany

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super thankful they were accommodating to me and my family while visiting from out of town.
Stayed 1 night in Mar 2024
Response from Best western Executive Inn on 29 Mar 2024
Hello Brittany,We are committed to providing each and every customer with a positive experience and are proud of our track record in offering high-quality service here at the Best Western Exectuive Inn. Thank you for your amazing review and we look forward to your return in the near future.

2/10 Terrible

Claudia

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very disappointed with this hotel. Dirty rooms.
Stayed 4 nights in Mar 2024
Response from Best western Executive Inn on 28 Mar 2024
Hello Claudia,Your feedback is very important to us, and I am saddened to hear that we could not meet all of your expectations. It is our hope that you will consider staying with us in the future for a much better outcome

8/10 Good

Danielle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it very nice would stay there again
Stayed 3 nights in Mar 2024
Response from Best western Executive Inn on 21 Mar 2024
Hello Danielle,We appreciate you taking the time to share your experience. We would love to have the opportunity to provide you with an even superior experience so please come see us again soon!

10/10 Excellent

Laken

Stayed 1 night in Mar 2024
Response from Best western Executive Inn on 6 Apr 2024
Hello Laken,Really appreciate the perfect score.We hope you will come back and see us again soon.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Best western Executive Inn on 21 Mar 2024
Hi Michael,Thanks so much for the Perfect score on the hotel. Look forward to your next stay

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, property conditions & facilities
Our stay was great!
Stayed 1 night in Mar 2024
Response from Best western Executive Inn on 15 Mar 2024
Hello Tammy,We appreciate you taking the time to share your experience. We would love to have the opportunity to provide you with an even superior experience so please come see us again soon!

10/10 Excellent

Allain

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best Western is a wonderful hotel that offers great value. The quality of service and amenities provided for the price is truly impressive. Will be back and recommend
Stayed 1 night in Mar 2024
Response from Best western Executive Inn on 12 Mar 2024
Hello Allain,We appreciate your detailed description of your stay with us at the Best Western Exectuive Inn and hope to welcome you back again soon!

10/10 Excellent

Anderson

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My experience at Best Western was exceptional! This hotel goes above and beyond - not just clean and comfortable, but the staff is outstanding. The pool and hot tub were clean and hot, making my stay even more enjoyable. Great people work here, making it a standout choice for travelers.
Stayed 1 night in Mar 2024
Response from Best western Executive Inn on 15 Mar 2024
Hello Andreson,We are delighted to hear that you value the efforts we have put toward creating an environment where everyone will enjoy their time spent with us. It was a pleasure having your company and we look forward to welcoming you back again soon!

10/10 Excellent

Nickee

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a fantastic stay at Best Western! The hotel is lovely, the staff were exceptional, and the pool and hot tub were both clean and hot. Highly recommended!
Stayed 1 night in Mar 2024
Response from Best western Executive Inn on 15 Mar 2024
Hello Nickee,We appreciate you sharing your review with other travelers, and we are delighted you were satisfied with our service and accommodations! Thank you for choosing our hotel, and we look forward to your next visit with us.

10/10 Excellent

Jay

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Clean Hotel. Breakfast was great. Staff were friendly.
Stayed 1 night in Mar 2024
Response from Best western Executive Inn on 15 Mar 2024
Hello Jay,We're delighted you had a superior experience with us. It's a pleasure to know how much you enjoyed our facility and friendly service. Thank you for your recommendations, and we look forward to welcoming you again the next time you are in our area!

10/10 Excellent

Beth

Clean
Stayed 1 night in Mar 2024
Response from Best western Executive Inn on 15 Mar 2024
Hello Beth,We appreciate you taking the time to share your experience. We would love to have the opportunity to provide you with an even superior experience so please come see us again soon!

10/10 Excellent

Joe

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We Love it
Stayed 5 nights in Feb 2024
Response from Best western Executive Inn on 7 Mar 2024
Hello Joe,Thank you for being our guest and for choosing the Best Western Exectuive Inn for your travel plans. We look forward to welcoming you back again soon!

10/10 Excellent

Carol

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was extremely clean and quiet
Stayed 1 night in Feb 2024
Response from Best western Executive Inn on 7 Mar 2024
Hello Carol,We are committed to providing each and every customer with a positive experience and are proud of our track record in offering high-quality service here at the Best Western Exectuive Inn. Thank you for your amazing review and we look forward to your return in the near future.

10/10 Excellent

Anna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spectacular breakfast. Exceptional staff, kind and friendly. A kid threw up in the pool, they immediately closed the pool (around 10pm) had it cleaned by the next day at noon. I appreciated their attention to the situation.
Stayed 2 nights in Feb 2024
Response from Best western Executive Inn on 7 Mar 2024
Hello Anna,We are committed to providing each and every customer with a positive experience and are proud of our track record in offering high-quality service here at the Best Western Exectuive Inn. Thank you for your amazing review. I will be sure to share your feedback with our team, who always enjoy hearing from our guests. The entire staff looks forward to your next visit!

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and excellent breakfast!!!
Stayed 1 night in Feb 2024
Response from Best western Executive Inn on 7 Mar 2024
Hi Juan,Thank you for reviewing your stay at the Best Western Executive Inn Kenosha. It is a pleasure to know you had an enjoyable experience with us and loved our breakfast offerings. We enjoyed having you as our guest and look forward to welcoming you on your next visit to our area

10/10 Excellent

Karlene

Stayed 2 nights in Feb 2024
Response from Best western Executive Inn on 21 Mar 2024
Hi Karlene,Thanks so much for the great score on the hotel. Look forward to your next stay.

10/10 Excellent

Vaughn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2024
Response from Best western Executive Inn on 7 Mar 2024
Hello Vaughn,Thanks so much for the great score on the hotel. Look forward to your next stay

4/10 Poor

Shamia

Travelled with family
Disliked: Cleanliness
Stayed 1 night in Feb 2024
Response from Best western Executive Inn on 7 Mar 2024
Hello Shamia,Thank you for visiting the Best Western Executive inn Kensoha/pleasant prairie .We hope to show you an even more comfortable stay next time.

10/10 Excellent

Amy

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I adore my stays at this hotel! The beds are incredibly comfortable, the establishment is impeccably clean and upscale, and it's wonderfully tranquil. The indoor pool is beautiful, and I appreciate the complimentary breakfast, coffee, and hot cocoa available all day. Overall, it's a truly lovely hotel experience!
Stayed 1 night in Feb 2024
Response from Best western Executive Inn on 7 Mar 2024
Hello Amy,We are always striving to improve our offerings and that is why your input is so important. Thank you for sharing your experience and comments pertaining to our hotel. Please visit us again the next time you are in the area

10/10 Excellent

Ron

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
After being on the road continuously, I contacted the hotel at 6 am, explaining my exhaustion and requesting an earlier check-in than the standard 3 pm. To my relief, they accommodated my request, allowing me to check in at 12:30pm. Their flexibility and understanding were truly appreciated. The room was clean and breakfast was nice. Definitely recommend
Stayed 1 night in Feb 2024
Response from Best western Executive Inn on 7 Mar 2024
Hi Ron,We're delighted you had a superior experience with us. It's a pleasure to know how much you enjoyed our facility and friendly service. Thank you for your recommendations, and we look forward to welcoming you again the next time you are in our area!

10/10 Excellent

Robert

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel has a very convenient location, clean rooms, and a great breakfast selection. Overall, a wonderful stay with all the essentials covered.
Stayed 1 night in Feb 2024
Response from Best western Executive Inn on 7 Mar 2024
Hi Robert,Thank you for reviewing your stay at the Best Western Executive Inn Kenosha. It is a pleasure to know you had an enjoyable experience with us and loved our breakfast offerings. We enjoyed having you as our guest and look forward to welcoming you on your next visit to our area

10/10 Excellent

Manuel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Best Western Hotel continues to impress with its pleasant ambiance and excellent service. This marks our fourth stay for work purposes, emphasizing its consistency and quality. The value for money and competitive rates make it a top choice for a comfortable and enjoyable stay.
Stayed 1 night in Feb 2024
Response from Best western Executive Inn on 7 Mar 2024
Hello Manuel,Thanks for leaving us such a wonderful review in regard to your stay with us at the Best Western Exectuive Inn. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. Customer experience and satisfaction is our priority, and your review reaffirms the hard work we put in every day. Thank you for your recommendation and we look forward to seeing you again.

10/10 Excellent

Jared

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the moment we checked in at the Best Western hotel, we knew we had made the perfect choice. The warm greeting with a smile set the tone for our stay. The room was immaculately clean and well maintained, ensuring a comfortable experience. The lobby was not only inviting but also carried a pleasant scent that added to the welcoming atmosphere. The complimentary soup in the lobby was a delightful touch, showcasing the hotel's attention to detail for guest comfort. Moreover, the convenience of having plenty of dining options in the area was a bonus. We opted to dine at the new restaurant Zupas, which provided a delicious experience.
Stayed 1 night in Feb 2024
Response from Best western Executive Inn on 7 Mar 2024
Hi Jared,We are committed to providing each and every customer with a positive experience and are proud of our track record in offering high-quality service here at the Best Western Exectuive Inn. Thank you for your amazing review and we look forward to your return in the near future.