Jalan Pengracikan 8G, Jimbaran Bay, Kedonganan, Bali
Reviews
6.8
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 6 out of 42 reviews" "
10 - Excellent
6
Rating 8 - Good. 16 out of 42 reviews" "
8 - Good
16
Rating 6 - Okay. 12 out of 42 reviews" "
6 - Okay
12
Rating 4 - Poor. 3 out of 42 reviews" "
4 - Poor
3
Rating 2 - Terrible. 5 out of 42 reviews" "
2 - Terrible
5
6.4/10
Cleanliness
7.4/10
Staff & service
6.0/10
Amenities
6.4/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
6/10 Okay
Mike
Travelled with partner
12 Jun 2022
Liked: Staff & service
Staff helpful.
Cockroaches in room
Mike
Stayed 2 nights in Jun 2022
Response from Kadek Budi on 15 Jun 2022
Hello Mike, thank you for stay with us. we are sorry if any pleasing during you stay.
It was good option for us - 5 mins walk to the seafood restaurants and near the airport. We booked 4 nights in standard room but upgraded to improved room next day - and it was very worth it, as the other room was newly refurbished and had new furniture. It was pretty clean 'in Bali standarts' with cool aircon. Breakfast options are nice (we liked the pancakes). We didn't use the pool here but booked scooter at reception. The staff are friendly and helpful.
Verified traveller
Stayed 4 nights in Aug 2017
4/10 Poor
Erin, San Fransico
6 Aug 2016
Liked: Staff & service
Disliked: Room comfort
Basic room, close to beach
We just stayed here for the afternoon before catching a late flight out. Very close to a beautiful beach and some lovely places to eat right on the water. The common areas were very nice the room itself was very low-end but for the price it worked. The staff was phenomenal and very friendly and helpful!
Erin
Response from General Manager on 24 Jan 2017
Hello Erin, thank you for stay with us before. I am really appreciate your reviews and we will make everything better in future.
Nice little hotel. We chose it for proximity to the airport, which was convenient. 10-min walk to a very nice beach. Rooms were clean, central courtyard very pleasant, breakfast good. Would go back for a short layover.
Emily
Response from General Manager on 24 Jan 2017
Hello Emily, thank you for stayed with us and see you again.
6/10 Okay
Verified traveller
14 Jun 2016
Liked: Staff & service
Nice hotel for the six hour stay I required.
Friendly staff and only a few minutes walk to the beach.
Verified traveller
Response from kadek budi on 19 Jun 2016
hi, thank you for stay with us in previously time and very happy to welcoming you then.
See you next time in other time holiday.
Many kind regards,
New Asta Graha team
Lovely hotel perfect for exploring Uluwatu. Only downside for us was that the reception really struggled to speak English which made it hard to arrange things. As for a cheap room to stay in though I can't complain. You really need a bike to stay here but that's the same everywhere in Uluwatu. P.s make sure you head to single fin for a sunset drink
Verified traveller
Response from kadek budi on 23 Apr 2016
hi there, thank you for the reviews and see you again
Friendly owner and staff situated about 15 mins walk to beach and fish Restuarants
Janet
Response from kadek budi on 23 Apr 2016
Hi Janet, thank you for stay with us and very happy to meet you . Our colleague talk with you use a turkey language and she is very happy then, see you again
When we first checked in they charged us again after we had already paid through hotels.com
We could not bear this hotel, left early and forfeited our money we paid.
We had an enjoyable month holiday and this hotel did not offer anything of value nor show respect for their customers and their belongings
Verified traveller
Response from kadek budi on 18 Jun 2016
hi, deeply sorry about these inconveniences into your side during you stay with us at new asta graha. Maybe this is our fault but we tried to discuss about the room if you really want to upgrade to the best room actually.
One again, please apologist us if we less pleasing on your previous stayed.
Many kind regards New Asta Graha
No ATM as stated
No beach restaurant as stated, this hotel is not even on beach
No flat screen TV as stated
No tea- making facilities as stated
No toiletries as stated
Breakfast appalling
No free daily water as stated
Wifi does not work
Standard rooms old, dirty and moldy
House keeping not daily, it is never
Employees go through belonging and enter room as soon as you leave on outings
Pool dirty and cloudy
Savage dogs in neighbourhood and hot walk to shops and beach
Maree
Response from kadek budi on 23 Apr 2016
we never inform if the ATM is inside of our place but walk only 2 minute going to main road and then the each is only 5 minutes walking. We have 2 room type actually and i hope all the guest very details read our room facilities. In deluxe room that we have flat tv, tea or coffee making facilities and also more large bathroom and also big room then standard room, the price is different for sure.
we also clean room everyday, our pool is also clean, water is we put 2 each room on the first night and not daily because our place is homestay. i dont know how you can post this comment ? maybe you have something problem before but we said apologist regarding our less pleasing during you stay. Regards
6/10 Okay
Verified traveller
7 Dec 2015
Liked: Cleanliness
Normal budget stay
In poor neighbourhood, but not far from nice sandy beach. Airport is not far.
Verified traveller
Response from kadek budi on 23 Apr 2016
hi there, thank you for stayed with us. See you again
the worst room we stayed (out of 5) in Bali this month!! (we had a car and toured around the island for 13 days) sheets were dirty, the bathroom didn't even have ventilation so an automatic deodorant spray was spraying every 5' trying to cover all this filth! and on top of all a cockroach appeared on top of the fridge!!! killed it and threw it outside the room were the caretakers saw it and just kick it a few meters further.... The pool's water had a disgusting yellow colour and the breakfast was the worst we've eaten in 13 days of stay in Bali... However, we asked to change room (had to upgrade) and the guys helped us carry the suitcases on the 3rd floor (no lift) where things were much much better. if you need a cheap stay, just don't go to the cheapest room of this hotel! a few more $$ definitely make your stay bearable.
Verified traveller
Response from kadek budi on 23 Apr 2016
Hi there, we are sorry if any less pleasing during you stay especially about the room, we will make everything clean and well in future.
Nice hotel. Basic rooms. Small pool. Not a great deal around but nice beach very close by. Good for chilling out before you fly home. Very close to airport.
Booked this hotel for my sons birthday.we all had a fabulous time,,the manager and staff could not have been kinder to us.And the price we paid was great
allen
Response from kadek budi on 23 Apr 2016
Hi Allen, thank you for stayed with us at new asta graha. really sorry if we have any less offer services during you stay but we all here was gave you our best services actually.
6/10 Okay
Karen, London
1 Oct 2015
Liked: Cleanliness, staff & service, room comfort
Good location for a quick stopover
We stayed in this hotel to be close to the airport. The pool was nice and it is close to the beach - do go and check out the beautiful sunset!
The hotel from the outside looks nice. The room was clean and good sized, our main problem was the bathroom as it looks worn out and the flush is very weak.
Hotel taxi to airport is 100K, non-metered taxi quoted us 60K and 80K. We ended up getting a metered taxi which cost 35K.
Karen
Response from kadek budi on 23 Feb 2016
Dear Karen, thank you for stayed with us and deeply sorry if we are less pleasing during you stay. See you again
I needed a place to stay near the airport as a stop over point while waiting for a friend to arrive. This place was perfect. My flight got in very late (well after midnight) and the staff greeted me pleasantly despite the late hour. Breakfast the next morning was decent and I had enough time for a quick walk to the beach (under 10 min) before having to turn around and pick up my friend at the airport.
They just remodeled so the grounds are cute. If I was going to stay in that area longer I would've stayed at that hotel. The pool is very cute!
LE
Response from ketut on 15 Aug 2015
Hi , thank you for the reviews and very happy to assist you during stay at new asta graha. we wait your coming soon :)
new asta graha team
6/10 Okay
Ross, Brisbane Australia
21 Jul 2015
Liked: Cleanliness, staff & service
Economic hotel close to quiet beach
We booked and paid in advance for a "Deluxe" room which included a kitchenette (chosen because of the extra space) however on arrival we were given a" Superior " room that had access to a community kitchen.
When we approached management we were told that we could move to the 'Deluxe" room but it would cost extra.
It was not a good start to the stay, the cost difference was only about $5 per night but we did not get what we booked and it put us on the defensive. In saying that for the remainder of our stay the management and staff were very friendly and help-full.
Ross
Response from kadek budi on 18 Feb 2016
hi Ross, thank you for stay with us in previously time. Deeply apologise because the room with private kitchen called deluxe studio ,without kitchen is deluxe room. we never ask more money if the guest want move into deluxe studio instead of deluxe. We are still waiting you back for the next holiday in bali.
Assez médiocre, tous est vieux et usé, draps tachés et déchirés. Piscine minuscule et trouble (personne ne s'y baigne).
ne prenez pas e studio car la cuisine est inutilisable (aucun équipement et pas de gaz sous le réchaud)
à éviter
Verified traveller
Stayed 2 nights in Nov 2017
Response from new asta graha on 12 Jan 2018
we are very grateful for your review about our property. we will continue to correct the deficiencies in our property. many thanks for living in new asta graha. regards
new asta graha
6/10 Okay
horatiu ioan
29 Jun 2017
Disliked: Cleanliness, staff & service
Hotel por necesidad
Hotel que se vende bajo 3 nombres, Zen Rooms y Asta Graham. Como todos los servicion en asia el hotel sigue el nivel, mediocre. No saben que es limpieza, no dan un desayuno decente, intentan ser serviciales pero a un nivel muy bajo. Esta cerca de la playa, por lo demas no hay nada que hacer en Jimbaran, calles sucias, olor a podrido... las marisquerias de la playa. Nada mas!
Hemsk upplevelse. Smutsigs lakan, extremt ofräsch toalett och papper och smulor kvar i kylskåpet. Högljudd air condition och mycket ljud i närområdet, tuppar exempelvis.
Skulle inte rekommendera detta hotellet trots priset!
Kim
Response from General Manager on 24 Jan 2017
Hello in there, thank you for the reviews. Deeply sorry if you feel uncomfortable during the stay following of your write comment. We will keep tried to clean the room especially in standard room. We have a better room in deluxe room that you can try for the next holiday.
8/10 Good
Emilien
25 Sept 2016
Liked: Staff & service
Disliked: Room comfort
Correct
Hotel très correct pour son prix. Jolie piscine. Belle combinaison du moderne (batiment) et du traditionnel (temple, statues).
Emilien
Response from General Manager on 24 Jan 2017
Hello, thank you for stayed with us and really appreciate with your reviews.
Wir haben einen Superior Room gebucht. Es war Alles in allem von der Anlage bis zum Zimmer gut. Das Geschirr und die Gemeinschaftsküche waren nicht ganz sauber.
Aber auf jeden Fall empfehlenswert.
Christian
Response from General Manager on 24 Jan 2017
Hello, thank you for stayed with us. We will everything good in future.
6/10 Okay
Christian
12 Sept 2016
Liked: Staff & service
Disliked: Cleanliness, room comfort
Die Leute waren alle sehr freundlich und hilfsbereit, das Frühstück war lecker und der Garten sehr hübsch. Das Zimmer selbst war leider nicht ganz sauber, in den Ecken waren Boden und Wand fleckig, Ventilator und Moskitonetz staubig/leicht schimmlig und die Wanne am Boden dreckig. Das Bett war sauber. Alles in allem OK für 1-2 Nächte.
Christian
Response from General Manager on 24 Jan 2017
Hello, many thank you for stayed with us and deeply sorry if we have any less service during the stay. We tried to make everything good in future.
Hello, thank you for the reviews and we always make everything better and give good service in future. See you again
6/10 Okay
Alain, Schweiz
24 Jul 2016
Liked: Cleanliness, staff & service, room comfort
Netter Homestay
Netter Homestay mit freundlichem und hilfsbereiten Personal. Waren uns behilflich eine Fahrer für einen ganzen Tag zu organisieren.
Zimmerausstattung absolut in Ordnung für diese Preiskategorie.
Die Lage ist ein bisschen abseits aber dennoch zu Fuss erreichbar.
Alain
Response from General Manager on 24 Jan 2017
Hello Alain, thank you for stay with us. All of your reviews that we can be our support to make everything good in future.
8/10 Good
Carlos, São Paulo
8 Jul 2016
Liked: Cleanliness, staff & service, room comfort
Bom valor agregado custo/benefício
Não temos o que reclamar do hotel pelo custo/benefício. O hotel fica a 10 minutos a pé da praia e internet de qualidade. Alugamos uma moto no hotel e tivemos um pneu furado a noite logo longe do hotel, eles prontamente nós socorreram sem maiores problemas. Recomendo.
Carlos
Response from General Manager on 24 Jan 2017
Hello Carlos, thank you for stayed with us and i am really appreciate with your reviews. See you again
L'hôtel se trouve près d'une grande et jolie plage PROPRE.
Le soir la plage est inondée de touristes pour manger du poisson et des fruits de mer sur la plage (un peu cher pour ma bourse) et exagéré pour le pays. Mais si vous aimez marcher vous vous éloignez un peu de la masse vous pouvez trouver un petit Resto toujours sur la même plage pour votre dîner aux chandelles pas trop cher le prix est divisé par deux voir trois.
Bonne base pour visiter le sud de l'île.
Robert
Response from kadek budi on 9 Jul 2016
Dear Robert, we are all here from new asta graha would like to say thank you for stay with us and hope everything well during the stay. For sure we apologist if we have less pleasing during the stay ut we will doing a better and better work in future.
best regards
New Asta Graha
8/10 Good
Christian
12 Apr 2016
Liked: Staff & service
Christian
Response from kadek budi on 18 Jun 2016
hi Christian, thank you for stayed with us and deeply sorry if any less pleasing during the stay. See you again in other time.
Regards Budi
Parfait, vous pouvrzez louer un scooter et faire facilement en 2 jours toutes les plus belles plages du sud et tout visiter en peu de temps. Bon emplacement stratégique, et su vous avez la flemme, allez vous reposer à la plage elle n'est qu'à 3 minutes à pied. Le personnel est adorable et à vos soins, pas la pour vous arnaquer, ils ont de très bon conseils.
Fabien
Response from kadek budi on 23 Apr 2016
Dear Fabien, thank you for stayed with us and we are waiting you ak to stay at new asta graha. regards
Pokoj hrozny. Nefungovala klimatizace. Koupelna byla silena. Za pět dni pobytu nikdo neuklidil pokoj a ani nevymenil ručník a nedoplnil toaletní papír to nemluvím o vynesení odpadového koše. Jinak v noci jsme potkali v pokoji svaba.
Verified traveller
Response from kadek budi on 11 Jun 2016
hi , thank you for the reviews and we are sorry if any less pleasing during you stay, but however in standard room we will repair and make everything well in future.
Tolles homestay, toller Pool, leckeres und super gunstiges Essen zu Mittag und Abend im Hotel möglich. Frühstück ist lecker, vielleicht etwas wenig. Lage ist auch sehr gut, 3 min zum Strand,20-100 m: einkaufsladen, laundry, atm. Nettes Personal.alles recht sauber, vor allem im neuen Gebäude. Sehr schöne Dachterasse
junges paar
Response from kadek budi on 23 Feb 2016
Hi junges, thank you for stayed with us and see you again
Das New Asta Graha Hotel kann ich nur weiter empfehlen. Es ist ein schönes kleines Hotel in der Nähe von einem der schönsten Sandstrände auf Bali. Knapp 5min zu Fuß läuft man bis zum Strand. Das Zimmer war in einem Top Zustand. Das Badezimmer super sauber. Das Frühstück ist in Ordnung und Abends kann man in einem der vielen Seafood Restaurants wunderbar essen gehen. Direkt neben dem Hotel liegt ein Fitnessstudio. Das Personal insbesondere der Besitzer sind stets gut gelaunt, freundlich und immer Hilfsbereit wenn man eine Frage hat. Zusätzlich hat uns der Besitzer ein Essen in einem seiner Restaurants ausgegeben. Wer ganz in den Süden von Bali möchte, ist dort bestens aufgehoben.
Sven
Response from kadek budi on 17 Feb 2016
dear Sven, thank you from all of us at new asta graha