1/5 - Terrible
Verified traveller
We are currently awaiting a refund for our booking. Following our arrival and realising that the facilities and services were not as advertised we made a decision not to stay in the resort.

The views were stunning, pool was clean and the garden was tidy and nice. The room was fairly clean. Our safe was not reset when we arrived so we had to take it to be unlocked and reset. Also we got sick from the air con with a sore throat and dry mouth. It was good value for the money we paid!
Reviewed on 7 Dec 2025

The facilities advertised on the Sandele website and on Expedia did not in any way match what we encountered when we arrived. Our advice is not to go to this resort unless you have first hand information from a visitor who has stayed there after 5 March 2019 to confirm the status of the facilities ...
Reviewed on 16 Mar 2019

We were left baffled about the management and experience of your booking agent. You took £489.00 from my account for the payment, I explained that my husband has health problems, so that we can search for another accommodation to accommodate his needs but you refused to refund the payment. Your management ...
Reviewed on 9 Apr 2022


Staff are great, some things about the place I wasn’t happy chat to reception it was sorted within 10 mins, deffo stop again, peaceful and quiet
Reviewed on 20 Oct 2025

Staff is nice
Reviewed on 15 Sept 2025
Why not see the exotic and native animals who live at Gambia Reptile Farm during your travels in Kartong? While you're in the area, stroll along the beaches.
We are currently awaiting a refund for our booking. Following our arrival and realising that the facilities and services were not as advertised we made a decision not to stay in the resort.
