"Foods are okay.
Damaged/torn bedding and towels, dust came from the ceiling, used/dirty duvet covers, one bed was broken and kept top of the on the wood, outdated shower room.
Not value for money. "
"Foods are okay.
Damaged/torn bedding and towels, dust came from the ceiling, used/dirty duvet covers, one bed was broken and kept top of the on the wood, outdated shower room.
Not value for money. "
"The rooms were spacious and the beds were comfortable and clean. The carpets and bathrooms were not as clean. The showers were unreliable, with low water pressure and unreliable heat. The staff were not hospitable or conscientious and the hotel listings we’re confusing. No food is available from the hotel. Overall the space had a dreary colonial vibe."
"The rooms were spacious and the beds were comfortable and clean. The carpets and bathrooms were not as clean. The showers were unreliable, with low water pressure and unreliable heat. The staff were not hospitable or conscientious and the hotel listings we’re confusing. No food is available from the hotel. Overall the space had a dreary colonial vibe."
"What a beautiful place to stay Close the Train station and to the main street, and the manager of the hotel she was extremely helpful and supper nice😊"
"What a beautiful place to stay Close the Train station and to the main street, and the manager of the hotel she was extremely helpful and supper nice😊"
"Usually all hotels/resorts will provide towels inside their bathrooms. The resort does not. Bring your own.
Book villa so that you can enjoy breakfast in the forest."
"Usually all hotels/resorts will provide towels inside their bathrooms. The resort does not. Bring your own.
Book villa so that you can enjoy breakfast in the forest."
"This hotel has a million dollar view!
I traveled in the shoulder season, meaning peace, no other guests next to my room so i enjoyed my veranda, seeing the most gorgeous sunrises. The rooms are clean, comfortable beds, Sampa will make sure you have a tuk tuk to get you to the town, delicious breakfast and so much kindness. Just keep in minf, if you are planning to party in Ella street bars this jotel is not convenient since it is up in the mountains, 2 km away from the town centre, no...
"This hotel has a million dollar view!
I traveled in the shoulder season, meaning peace, no other guests next to my room so i enjoyed my veranda, seeing the most gorgeous sunrises. The rooms are clean, comfortable beds, Sampa will make sure you have a tuk tuk to get you to the town, delicious breakfast and so much kindness. Just keep in minf, if you are planning to party in Ella street bars this jotel is not convenient since it is up in the mountains, 2 km away from the town centre, no...
"Fantastic service and homemade breakfast every day. The view is amazing! And we had two great dinners at the two restaurants close by just below the stairs, so no need to get into Ella city by night."
"Fantastic service and homemade breakfast every day. The view is amazing! And we had two great dinners at the two restaurants close by just below the stairs, so no need to get into Ella city by night."
"The owner has forecast on the basic requirements of customer satisfaction, which works best. Lovely British style property with excellent customer service."
"The owner has forecast on the basic requirements of customer satisfaction, which works best. Lovely British style property with excellent customer service."
"Friendly and helpful staff. Authentic hill country experience . Close to centre of town. Good breakfast choice. Ask for extra blankets as it's cold at night."
"Friendly and helpful staff. Authentic hill country experience . Close to centre of town. Good breakfast choice. Ask for extra blankets as it's cold at night."
"We did not stay here! They would not check us in even though I showed them we had paid on Expedia. They wanted cash from us. They said Expedia doesn’t pay them and they wanted us to pay again. We didn’t because the place looked dirty and unfinished. We left. Now I’m trying to get my money back from Expedia. i got through on chat, Bupindher said someone from Expedia service would email me but they have not."
"We did not stay here! They would not check us in even though I showed them we had paid on Expedia. They wanted cash from us. They said Expedia doesn’t pay them and they wanted us to pay again. We didn’t because the place looked dirty and unfinished. We left. Now I’m trying to get my money back from Expedia. i got through on chat, Bupindher said someone from Expedia service would email me but they have not."
"This place is magical! Truly a stay in the jungle. There’s no road to the cabin so the last part you have to walk on the railway. However the staff were really helpful and carried our suitcases the whole way - so do recommend to pack lightly. The place was amazing and the staff were so kind and helpful. Highly recommend! "
"This place is magical! Truly a stay in the jungle. There’s no road to the cabin so the last part you have to walk on the railway. However the staff were really helpful and carried our suitcases the whole way - so do recommend to pack lightly. The place was amazing and the staff were so kind and helpful. Highly recommend! "
"We stayed in this hotel for three days while we explored Kandy. The hotel itself is set in a beautiful serene. There is a high level of attention to detail with the rooms, everything has been carefully considered. The hotel staff were friendly and helpful. Although the hotel is outside of the city, the hotel is more than happy to arrange transport to and from the centre at short notice. The food is cooked to order and tasted delicious. Would highly recommend this hotel."
"We stayed in this hotel for three days while we explored Kandy. The hotel itself is set in a beautiful serene. There is a high level of attention to detail with the rooms, everything has been carefully considered. The hotel staff were friendly and helpful. Although the hotel is outside of the city, the hotel is more than happy to arrange transport to and from the centre at short notice. The food is cooked to order and tasted delicious. Would highly recommend this hotel."
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
"We really appreciate our star at this place. It is a unique place with a service with care and attention. We were able to relax in the nature. We took the cooking classes and it was a wonderful experience. Great food. Near the Waterfall. Peaceful and quiet environnement.
Perfect for nature lover indeed !"
"Staff were lovely and incredibly helpful. Location is ideal, view is stunning. The pool was nice to swim in. If you don’t mind stairs, this place is ideal. "
"Hi this is a slightly more expensive for the area but for us it was worth it. There was a hidden surprise for us as they have an infinity pool on the roof and sundeck which had views to die for. The breakfast was excellent the games room was fun and the staff took no hesitation to join in with playing games with my son. Room was lovely and staff amazing and great location for short walk into Ella to explore. But quite expensive is only negative"
"Very beautiful property, including a nice pool and good gym! Even has a game room and kids playing area! Food was incredibly good and half board is included! Would come again "
"The hotel is immaculate and clearly a lot of money has been spent on design. The room was spacious with stunning views, the best pillows we have had on our 3 week tour. Breakfast was lovely too. I do not regret our stay BUT want to be realistic to help the hotel improve/for others expectations. The road to the hotel is rough and steep, our driver really struggled and we usually walked up to him. The rooms are not soundproof as the door opens to a balcony overlooking the car park, dogs fighting and tuk tuks dropping off guests are common sounds into the night. The doors have big gaps and this allows mosquitoes inside, which is a problem as I am allergic. I had to fill the gap with tissues (it’s 1cm wide the whole middle width of the door - all doors, not just ours). We had looked forward to the yoga, but never heard back when we asked about it so we are not sure if it happens or not. Also for such a luxury property, menus are printed on printer paper - no list of ingredients for cocktails, and being handed such tatty pieces of paper at the bar and for breakfast really lets down the image of the hotel. The staff are clearly lovely but we struggled - my massage booking was not made, request for items at breakfast never arrived, and no service out by the pool meaning we had to come in to ask for drinks and towels. Finally, please help the street dogs. Westerners love animals and it is upsetting to hear them fighting all night. Just a few tweaks and this would be 10/10 hotel. "