Exterior

Reviews of Serene Residence

3 out of 5
Serene Residence
138 Saengchooto Road, Baantai, Kanchanaburi

Reviews

8.6

Excellent

Rating 10 - Excellent. 14 out of 34 reviews" "
Rating 8 - Good. 16 out of 34 reviews" "
Rating 6 - Okay. 4 out of 34 reviews" "
Rating 4 - Poor. 0 out of 34 reviews" "
Rating 2 - Terrible. 0 out of 34 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Sutthiluck

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is friendly and helpful. Room is big and clean.
Stayed 1 night in Feb 2024

8/10 Good

Dennis

Travelled with partner
Liked: Cleanliness, staff & service
Good place for a night stay. Breakfasy was good, both thai and western.
Stayed 1 night in Feb 2024

8/10 Good

Alicia

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Had a good 2 night stay. Really friendly staff. Good Choice for breakfast too. Only issue was my phone couldn't find the right wifi network.
Stayed 2 nights in Apr 2023
Response from Serene Residence Hotel on 5 Jun 2023
Thank you very much. We will keep it for further development.

6/10 Okay

Stephanie

Travelled with family
Liked: Cleanliness, staff & service
You get what you paid for. We used this for one night as it was near where we needed to be for the transfer the next day. The rooms are outdated but overall was an ok stay
Response from Serene Residence Hotel on 5 Jun 2023
Thank you very much. We will keep it for further development.

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2022

10/10 Excellent

Mahendra, Pohnpei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice , clean hotel but not far from historical place.
Stayed 1 night in Jul 2022
Response from Serene Residence Hotel on 31 Jul 2022
Thank you for your review and happy to serve you.

8/10 Good

Redha

Stayed 2 nights in Nov 2019

8/10 Good

yakov

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
You got what you paid for
Good location 10 minutes walk from the central bus station an A night food market Large room with balcony Large shower room but No curtain Breakfast was not a large selection not satisfying meal (cold eggs) Excellent WIFI signal input even in rooms Staff speak a poor English but willing to help You should consider arriving and returning from Bangkok by regular bus rather than crowded van
Stayed 2 nights in Dec 2018

8/10 Good

Sam

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Good value, a little inconsistent
Room was great, light and bright, spacious, spotlessly clean and had everything we needed. Receptionist spoke almost no English but was friendly and as helpful as she could be. Breakfast was a reasonable selection and had obviously tried to cater to the tastes of different nations with cereals, bread/toast, some fruit and also ham/eggs/sausages (frankfurters) and a local dish of rice porridge, unfortunately with the exception of the porridge(the only thing worth having in my opinion) it was all cold! On our second morning we arrived to find no ‘hot’ food laid out, and were told in very broken English to take a seat and she will bring us something, well i assumed there would be some sort of choice but we were brought plates with an egg, with sausage and ham. All was stone cold, and as I wouldn’t have chosen it anyway we opted for cornflakes and toast. The third morning was better with the return of the buffet and the hot porridge! Other than that our stay was awesome!
Stayed 3 nights in Feb 2019

8/10 Good

Olav

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2018

8/10 Good

Sharleen, Kuala Lumpur, Malaysia

Liked: Cleanliness, staff & service, room comfort
Quaint little town
Nice hotel in town area accessible on foot. Small hotel with friendly staff.
Stayed 2 nights in Dec 2017
Response from Apassara W. / Reception Hotel on 10 Jan 2018
Thank you very much for your feedback. We will bring to improve. We are very pleased to hear that.

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for an overnight stay.
The hotel is clean and the staff very helpful. It is close to the bus station but note that it is a little way from the main tourist area, where the majority of tourists appear to stay. Good value. The breakfast was unmemorable.
Stayed 1 night in Nov 2017
Response from Apassara W. / Reception Hotel on 10 Jan 2018
Thank you very much that you choose to stay our hotel and review. We are glad to meet you.

8/10 Good

Sue, Bangkok

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New hotel in Kanchanaburi town
This is a small hotel with 40 rooms only. Staff was nice and helpful. The hotel is conveniently located closed to town. The Bridge over the River Kwai and War Cemetary are a short ride from the hotel. Breakfast is included with the room rate and it was nice quality and has just enough selections. It's really a good deal especially now with the promotional price during the new opening. I would recommend this hotel.

8/10 Good

Bonnie, Bangkok

Liked: Cleanliness, staff & service, property conditions & facilities
New hotel closed to town
This hotel is actually located right by Thai Seri restaurant between soi Sangchuto 46 and soi Sanam Pao. The location shown in google map is somewhat misleading. Staff were friendly and helpful and one of the hotel's owners was actually there when we checked in. She greeted us warmly. Room is new, clean and equipped with A/C, 2-door fridge & flat screen TV. Bed, pillows and comforter are comfy. The only down things were low water pressure for the shower and bathroom door cannot be locked. I guess it was for my room only because everything in the other room that our group stayed was working fine. Breakfast had adequate selection. All in all, we had a nice stay and would definitely stay there again if we are in the area.
Actual location
Actual location

6/10 Okay

Mille, Aalborg, Denmark

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Brand new - but with many start-up issues
I stayed one night in this hotel with family. We booked two rooms and paid in advance via Hotels.com The address of the hotel on hotels.com is wrong. The number on the booking confirmation was also wrong. The hotel is brand new and locals do not know its location yet. Receptionist did not speak English but managed to tell me I did not pay for my room and they did not use hotels.com. Took 30 min (sweating from the long walk to find the hotel) before they realized their mistake and checked us in. I find it very frustrating when no-one in the reception speaks any English and I have to speak to the manager on the phone when I have a basic request as for instance a password for the internet. The breakfast consisted of eggs, ham, sausages and toast. Would have been a fine breakfast - unfortunately it must have been prepared in advance since it was cold when we got it. Be aware that the hotel is located a little away from the bridge and graves. You must be a good walker or hire taxies to take you places. The facilities are brand new and very nice. The bed is comfy, aircon is very silent and everything in the room is just nice. It seems like a hotel with potential but with a lack of atmosphere. Maybe they will get the service and atmosphere sorted when they have been running a little longer. I hope so, since the facilities are nice. We paid 900 per room which I find fair for the facilities but lack of location and service.

10/10 Excellent

Siripen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ที่พักสะอาด อาหารเช้าดี
Stayed 1 night in Nov 2023
Response from Serene Residence Hotel on 5 Nov 2023
ขอบคณมากคะ โอกาสหนายนดตอนรบนะคะ

10/10 Excellent

Kurt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Akli

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
.

8/10 Good

Stephanie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très correcte
Personnel agréable, petit déjeuner bien. Hôtel très bien pour y passer une nuit entre deux excursions. Correspondait à notre besoin. Petit marché pour manger a env. 150m
Stayed 1 night in May 2023
Response from Sirinthip on 5 Jun 2023
Thank you very much. We will keep it for further development.

10/10 Excellent

きこちゃん, 大阪

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
2回目の宿泊利用です。小綺麗な部屋で、気に入っています。今回はレンタルバイクを利用しました。22時頃の到着になりましたが、翌日に備えて事前に準備して頂けて、良かったです。おかげで、早朝の人の少ない時間にクワイ川鉄橋を通過する列車見学ができ、後の時間が有意義に使えました。
Stayed 1 night in Jan 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, well facilities. I sleep well. I already book this hotel for next Jan trip.
Stayed 1 night in Nov 2019
Response from Apassara W. on 27 Nov 2019
Thanks a lot for staying at Serene Residence Kanchanaburi. We will be developing serviced to the best

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2019

10/10 Excellent

LES SENS DU BOIS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
hotel récent, très propre, personnel agréable, petit déjeuner buffet bon. proche de la gare routière,
Stayed 1 night in Nov 2018

10/10 Excellent

sirikwan, nakhonratchasima

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
เดินทางสะดวก ใกล้ร้านอาหาร
เดินทางสะดวก โรงแรมสะอาด ขับรถไปร้านอาหารชุกโดนได้ใกล้ๆ ที่จอดรถน้อยไปหน่อย
Stayed 1 night in Sep 2017
Response from Apassara W. on 10 Oct 2017
ขอบคุณมากค่ะ คำติชมที่ได้รับ ทางเราจะเก็บเอาไว้พัฒนาต่อไปค่ะ

10/10 Excellent

Mats

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2017

6/10 Okay

HYUNGSOON

Liked: Cleanliness
Disliked: Staff & service, room comfort
주차장이좁고부대시설은전혀없슴...,
주차장시설이아주좁다,전망은사진에서와같이꽉막혀있슴,새로지은호텔이라시내에서가깝고(버스터미널에서걸어서7분)깨끗함,조식은토스트정도라고생각하면좋을듯,방에모기가있어서고생했슴, 한국의모텔수준임,아침주는것빼고는 더도아니고덜도아님

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
โรงแรมสะอาดสะดาด
สะดวกสบายใกล้ร้านอาหารเหมาะมากกับการพักผ่อนเที่ยวในตัวเมืองกาญจนบุรี

10/10 Excellent

warunee, กรุงเทพมหานคร

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ดีคะ ประทับใจ
ห้องพักสะอาด มีอุปกรณ์ในห้องครบถ้วน อาหารเช้าอร่อยมาก

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service, room comfort
beebee
OK.

8/10 Good

Verified traveller

Liked: Property conditions & facilities
BEE
ที่พักโอเค อาหารเช้าเหมาะสม