Is Metropole Hotel Kampala pet-friendly?

No, pets are not allowed at this property.

How much is parking at Metropole Hotel Kampala?

Self-parking is free at this property.

What time is check-in at Metropole Hotel Kampala?

Check-in start time: 2:00 PM; check-in end time: midnight.

Does Metropole Hotel Kampala provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 50 per person applies.

Where is Metropole Hotel Kampala located?

Situated in Kampala, this golf hotel is within 1 mile (2 km) of Uganda Golf Course, The Acacia Mall and British High Commission. Kisementi and All Saints Cathedral are also within 1 mile (2 km).

Metropole Hotel Kampala Reviews, Deals & Photos 2025

2/10 Terrible

Charles

8 Jan 2020

Disliked: Cleanliness, amenities, property conditions & facilities

If you have no better place to stay,then book this hotel.very poor ethics in regards to front desk and management. Booked a fully paid stay for 15 days but due to other obligations had to leave in 5 days, with booking company promising to refund my balance. The hotel management RIPPED me off by refusing to honor the request from Expedia. Again if you have no better place to stay and all the many surrounding hotels are full then make this your choice. For me i will never.

Stayed 13 nights in Dec 2019

8/10 Good

Svenja

28 Feb 2022

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Feb 2022

10/10 Excellent

Shrinivasan

30 Nov 2021

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay was comfortable

Stayed 7 nights in Nov 2021

10/10 Excellent

EYAL SHIMON

17 Sept 2021

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 5 nights in Sep 2021

4/10 Poor

Masateru

27 Aug 2021

Stayed 1 night in Aug 2021

6/10 Okay

Abu Bakarr

16 Mar 2020

Liked: Room comfort

The hotel neds some updates, it's very old

Stayed 1 night in Mar 2020

2/10 Terrible

Unsatisfied

12 Mar 2020

Liked: Cleanliness

Disliked: Staff & service

I I didn't like how a night shift employee checked into my room at 5:30 in the morning while i was at the gym. The employee had no reason to be in my room at that time and he couldn't give me a reason why he was there. Then i call the front desk to report the incident and its the same employee who picked up the phone and assured me that no one was in my room. When the morning supervisor came we reviewed the camera and sure enough that employee was in my room for no apparent reason. I was forced to check out of the hotel prematurely and had to find another secure hotel. I will never go back to that hotel for poor security.

Stayed 6 nights in Mar 2020

6/10 Okay

Verified traveller

9 Mar 2020

Good basic rooms, restaurant. Very good value

Stayed 2 nights in Mar 2020

6/10 Okay

Adam

7 Mar 2020

Liked: Room comfort

Stayed 2 nights in Mar 2020

2/10 Terrible

Vianney

23 Feb 2020

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

My worse stay in Metrople kampala -feb'2020

Hotel stay was worse -compare to my previous visits. property is old not maintained well -insuffient lighting in wash room /fused bulbs/ dusty rooms / ineffective air condition in room .. etc etc . ANTS were seen around and also a small RAT that was moving about -reported to the reception-on check out. food and facility average - I do not recommend this property to anyone and will never stay again.

Stayed 2 nights in Feb 2020

8/10 Good

Jan

12 Feb 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jan 2020

8/10 Good

Verified traveller

11 Feb 2020

Stayed 1 night in Feb 2020

8/10 Good

Kevin, Houston

22 Jan 2020

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The staff was very helpful and went out of their way to answer my every request. I think the rooms would be better with carpet rather than bare tile and a pair of house slippers or shoes would make a difference with the bare tiles. Water pressure is good though the shower would do better with a sliding glass door rather than a curtain. The breakfast is good and has nice variety. A little noisy in the morning due to being next to a major road but it is manageable. Overall I would stay here again.

Stayed 1 night in Jan 2020

6/10 Okay

Verified traveller

25 Nov 2019

Liked: Cleanliness

Surprised and Embarrassed

Somewhat surprised to assign a lower classified room rather than a pre-booked one. I was more embarrassed because they didn't ask for any comment or understanding on this at the time of check-in. Facility status varies from room to room. Especially, lighting and bathroom drainage are different. Housekeeping time varies with employees. Accommodation costs US$ 75/day, which is not cheap.

Stayed 4 nights in Nov 2019

4/10 Poor

HYANGHEE

25 Nov 2019

Disliked: Property conditions & facilities, room comfort

very noisy on the street sided room. I cant sleep due to loud club music

Stayed 4 nights in Nov 2019

8/10 Good

Verified traveller

20 Oct 2019

Liked: Staff & service

Stayed 1 night in Oct 2019

8/10 Good

Tai

8 Oct 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

大変快適な滞在でした。従業員の気持ちよい対応と美味しい朝食に感謝。エンテベ空港へのアクセスにも便利。

Stayed 1 night in Sep 2019

10/10 Excellent

helle

2 Oct 2019

Stayed 5 nights in Sep 2019

8/10 Good

Verified traveller

30 Aug 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 14 nights in Aug 2019

8/10 Good

Verified traveller

10 Aug 2019

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

18 Jul 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bonne ubication. Calme et lumineux.

Bonne ubication. Calme et lumineux. Restauration pas top.

Stayed 1 night in Apr 2019

10/10 Excellent

Alessandro

12 Jul 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 8 nights in Jul 2019

8/10 Good

Verified traveller

8 Jul 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Food from restaurant was excellent especially the Thai and the fish. Room at the back was noisy with traffic and people talking outside. Ask for rooms in the front. Adequate gym facility. Good siting area for a small hotel

Stayed 2 nights in Jul 2019

8/10 Good

Alessandro

22 May 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 12 nights in May 2019

10/10 Excellent

Verified traveller

15 May 2019

Liked: Staff & service, amenities, property conditions & facilities

Stayed 2 nights in May 2019

Metropole Hotel Kampala

Choose dates to view prices

Photo gallery for Metropole Hotel Kampala

Reviews

Popular amenities

Room options

Check availability for these dates

View all photos for Deluxe Double Room, Golf View

Deluxe Double Room, Golf View

Highlights

View all photos for Business Double Room, Golf View

Business Double Room, Golf View

Highlights

View all photos for Deluxe Single Room

Deluxe Single Room

Highlights

View all photos for Business Double Room, City View

Business Double Room, City View

Highlights

View all photos for Deluxe Double or Twin Room, City View

Deluxe Double or Twin Room, City View

Highlights

You may also like

Lake Victoria Serena Golf Resort & Spa

About the area

What's nearby

Getting around

Restaurants

About this property