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Afrique Suites Hotel

3.0 star property
Travelers soak up Kampala's urban energy at this welcoming hotel where poolside drinks, reliable WiFi, and helpful staff make exploring Uganda's capital effortless

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Located in central Kampala, Afrique Suites Hotel buzzes with activity around its swim-up and poolside bars. Guests enjoy continental breakfast and three on-site restaurants. The manager's reception is perfect for connecting with fellow travelers.

Reviews

5.8 out of 10

Popular amenities

  • Pool
  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
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Policies

Check-in

Check-in start time: 2 PM; check-in end time: 10 AM
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Payment types at the property

Important information

Optional extras

  • Airport shuttle fee: UGX 100 per vehicle (return)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Frequently asked questions

Does Afrique Suites Hotel have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Afrique Suites Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Afrique Suites Hotel?

Self-parking is free at this property.

What time is check-in at Afrique Suites Hotel?

Check-in start time: 2 PM; check-in end time: 10 AM.

What time is check-out at Afrique Suites Hotel?

Checkout is at 10 AM.

Does Afrique Suites Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of UGX 100 per vehicle applies.

Where is Afrique Suites Hotel located?

Offering direct access to the beach, this Kampala hotel is within 6 mi (10 km) of The Acacia Mall, Ndere Cultural Centre and Uganda National Museum. Mulago National Specialized Hospital and Makerere University are also within 6 mi (10 km).

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Reviews

Reviews

5.8

8.4

Cleanliness

6.0

Location

7.8

Staff & service

6.4

Property conditions & facilities
Rating 10 - Excellent. 0 out of 6 reviews
Rating 8 - Good. 2 out of 6 reviews
Rating 6 - Okay. 1 out of 6 reviews
Rating 4 - Poor. 3 out of 6 reviews
Rating 2 - Terrible. 0 out of 6 reviews

Reviews

Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Clean, quiet and spacious rum. The environment was green and a lovely view of the city. The breakfast could have been better not much to choose from.
Verified

4/10 Poor

Gabi

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Bring in your own breakfast!

Well, the reception stuff does not understand how to read an Expedia reservation. They are either not trained or pretend to be so that they have a reason for extra-charge. The elevator does not have safety sensor. It hit me pretty hard. It would have crashed a child's head, I'm afraid. I got bruises on my shoulder. Only one building has elevator. The other one has AC. The card key system did not work. I had to ask the reception person to open for me every time. Breakfast is symbolical. We were only 5 people for breakfast but there was almost nothing to eat. Three servers were watching 4 empty cold trays. Sorry, one tray contained a small bowl with some brown.beans and another tray some cold fragments of what used to be an omelette. For 4 rooms two nights I paid $800 to Expedia. The hotel charged me another $90 without explanation. Like they tipped themselves or their low performance. At dinner time be ready to wait about 90 minutes for your order. Location is great, Service is poor. Rooms are good. I think that Expedia should cut this hotel from their listings unless the hotel personnel learn the basics of hospitality.
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The bathroom/shower arrangement could be much improved.
Verified

4/10 Poor

Deidrah

Liked: Cleanliness, staff & service
Disliked: Room comfort

Don't go if you're looking for a kitchenette.

There is a kitchen with no hot plate or anything for cooking. No kitchen utensils, no cutlery, no microwave. There is also no gym or a spa as stated. The receptionist was very nice and the hotel management issued a cancellation. However, don't be deceived the hotel is not what it's cut out to be.
Verified

4/10 Poor

Deidrah

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

False advertising

We stayed only 5 minutes. The room we booked was not ready so they wanted to transfer us to a room that was not accessible via the elevator (I'm on crutches). They took us to a room with no kitchenette as described on their website and on Hotels.com. No microwave, no hot plate, no kitchen utensils at all. There was a kitchen with nothing in it. There is no gym as also advertised on both the Hotels.com website and theirs. There is also no spa services. The receptionist was very nice and pleasant but the hotel has nothing they advertise. We had them cancel our reservation immediately and we went elsewhere. Definitely can't recommend.
Verified

8/10 Good

Jay

Liked: Cleanliness, staff & service

Good, could be Great

The place is nice, clean and modern.. I stayed there for 10 days and I found the hotel overall good. A few things that they need to work on are; hot water and the air conditioning. Room service was slow, but always friendly. I think the air conditioning was out because of the construction going on, as they were building an annex on the otherside of the hotel, but that is no excuse for the hot water being turned off. I payed good money to stay there and it is not nice to have to call the front desk everytime I want to shower. I also had my wife and child with me. The set up for a three person room was not what I expected. I thought there would be a two bed room set up but the child had to sleep in a baby crib right along side of us. Even though the hotel seemed empty I was not offered an upgrade or a better situation. My daughter ended up sleeping in bed with us, but the king sided bed was enough for three people comfortably. I really would like to give the staff an A+ though for making me feel at home.