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"The service was excellent. Reception lady (Faridah) was very welcoming. Nice environment. Nice place for a short stay."

"Incredible staff. Wonderful service. Great food. Clean and comfortable."

"Wonderful staff, amazing breakfast, centrally located, spacious affordable room, fast laundry service. "

"Great food options, fantastic room amenities and helpful staff."

"The entire property is a little gem a hotel and reasonably priced! Im from the USA and the Galaxy is my preferred choice in hotels. It always clean. All the rooms are nice and all have TVs and cable. The restaurant on Roof Top serves great food and you cant beat the FREE BREAKFAST! Its location is perfectly located near downtown where you can walk to shop or catch a Boda or Taxi to town. Awesome Manager, helpful, and friendly Staff!"

"This is the best hotel I've experienced. The staff are particularly accommodating and learn guests' names, the grounds are within a peaceful green park, multiple restaurants with ambient settings, breakfast is superb, the rooms are extremely clean with excellent hot water, and the room patios have a nice view. Highly recommended."

"We had an amazing stay at Serena! The property, amenities, staff and services were all top tier. Whenever we return to Kampala, we will be staying at Serena"

"This hotel offers good quality services amd very safe and convenientplave to stay"

"Amazing "