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Reviews of The Tower Hotel Kalgoorlie

3 out of 5
The Tower Hotel Kalgoorlie
Corner Bourke & Maritana Street, Piccadilly, WA

Reviews

8.0

Very good

Rating 10 - Excellent. 17 out of 55 reviews" "
Rating 8 - Good. 26 out of 55 reviews" "
Rating 6 - Okay. 7 out of 55 reviews" "
Rating 4 - Poor. 3 out of 55 reviews" "
Rating 2 - Terrible. 2 out of 55 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Walter

Business traveller
Liked: Cleanliness
Disliked: Staff & service, amenities
Very poor serviuce, understaffed; dinner was atrocious
Stayed 3 nights in Mar 2023

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Huge family room
Stayed 2 nights in Feb 2023

10/10 Excellent

Nick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room and awesome value for money.
Stayed 1 night in Jan 2023

8/10 Good

Keith

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Boys Trip
The at the was great, nice big family room, a little dated but clean and comfortable.
Stayed 2 nights in Nov 2022

2/10 Terrible

Tracy

Travelled with pets
Disliked: Staff & service, property conditions & facilities
I booked this online as a pet friendly booking The manager was rude and obnoxious and denied me entry even tho I had paid in full snd would not refund me This is a very bad advert for Wotif if they can’t even get their booking right
Stayed 1 night in Sep 2022

8/10 Good

Rajat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jun 2022

10/10 Excellent

Jill

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
no problems comfortable ground floor room Good area for walks . Good dining room & food in hotel at reasonable prices All staff friendly and helpful
Stayed 3 nights in May 2022

8/10 Good

greg

Stayed 1 night in May 2022

8/10 Good

Sandra

Stayed 1 night in Apr 2022

8/10 Good

Ligaya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoy my stay
Stayed 2 nights in Apr 2022

10/10 Excellent

Rebecca

Stayed 1 night in Apr 2022

6/10 Okay

gail

Stayed 2 nights in Apr 2022

8/10 Good

ANUSORN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As we are non smoker, we found most of the other stayer were smokers and smoke getting in room. The location is great, recommend.
Stayed 2 nights in Apr 2022

8/10 Good

Caroline

Liked: Staff & service, property conditions & facilities, room comfort
Great location, restaurant food really good.. many choices. Staff all very helpful. Our room was quite dated although bed comfortable. The carpet looked quite tired.
Stayed 2 nights in Apr 2022

8/10 Good

Richard

Stayed 3 nights in Apr 2022

8/10 Good

Lyn

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Tower Hotel is close to Kalgoorlie Centre but you do need transport. Plenty of parking. The staff are all very welcoming and friendly at all times of the day.Rooms bright and clean with excellent tea and coffee supplies. Plates and cutlery for take away. Great dining area with amazing breakfasts at a very reasonable price. Beautiful clean enclosed pool.
Stayed 2 nights in Apr 2022
Response from Dee on 12 Apr 2022
Thankyou Lyn we are glad you enjoyed your recent stay. Please feel welcomed to book again we would love to have you again. Kind Regards Dee in Hotel Reception

8/10 Good

Denise

Travelled with partner
Liked: Cleanliness, staff & service
Staff very friendly and helpful
Stayed 2 nights in Mar 2022
Response from Charlotte on 5 Apr 2022
Thanks Denise, we're glad you enjoyed the service and hope to see you back at the Tower again!

10/10 Excellent

ivor

Stayed 1 night in Mar 2022

6/10 Okay

Hamish

Disliked: Staff & service
Credit card details taken; then could not charge drinks or breakfast to the room. Overall OK: nothing outstanding.
Stayed 2 nights in Feb 2022
Response from Dee on 7 Feb 2022
Dear Hamish As this was an online booking it is common for it to be room only. Once we were aware of your request it was changed to include all charges. We will endeavour to meet our guests requests as best as we are able to. please feel free to contact us further if you require anything further. We hope to see you again in the future Kind Regards Dee Richards Hotel Reception Manager

8/10 Good

linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfy stay in Kalgoorlie
Good rest spot on our Kalgoorlie trip Bed was comfy aircon was great Shower was great Tv movie channel didnt work Checkout the staff are friendly and helpful Didnt have brekkie as we were too late finished at 8am
Stayed 1 night in Jan 2022
Response from Dee on 6 Feb 2022
Thankyou for the feedback and look forward to serving you again in the future Kind Regards

10/10 Excellent

Jason

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well appointed clean room
Stayed 1 night in Jan 2022
Response from Dee on 14 Jan 2022
Thankyou for the positive feedback , we are glad you enjoyed your stay and hope to see you again . Kind Regards Tower Hotel Reception Manager

8/10 Good

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value
Large room, well equipped kitchen. Large shower with good water pressure. Friendly staff at checkin and checkout.
Stayed 1 night in Dec 2021
Response from Dee on 16 Dec 2021
Thankyou for your response we are glad you enjoyed your stay . Kind regards Hotel Reservations

8/10 Good

Arthur

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2021

8/10 Good

Raymond John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was OK
Stayed 1 night in Nov 2021
Response from Dee on 24 Nov 2021
Thankyou for your feedback Kind regards Hotel Reception

8/10 Good

Greg

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
stufg
Stayed 2 nights in Nov 2021
Response from Charlotte on 11 Nov 2021
Thanks for your review Greg. Hope to see you back at the Tower Hotel again soon!

8/10 Good

Margaret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean,comfortable,
Stayed 2 nights in Nov 2021
Response from Charlotte on 11 Nov 2021
Thank you very much for your review Margaret and we hope to see you again at the Tower Hotel!

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Friendly, helpful staff, nice clean comfortable rooms. Close to town.
Stayed 1 night in Nov 2021
Response from Charlotte on 11 Nov 2021
Thanks for your review Mark. Hope to see you back at the Tower Hotel again soon!

8/10 Good

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well presented, tidy room with all the essential facilities.
Stayed 2 nights in Nov 2021
Response from Dee on 24 Nov 2021
Thankyou for your feedback Kind regards Hotel Reception

10/10 Excellent

Charles

Stayed 1 night in Nov 2021

10/10 Excellent

Jacey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in the family room. It was clean and spacious and met all our needs. Very clean. Kids loved having a good TV. I loved clean and useful kitchenette.
Stayed 4 nights in Sep 2021
Response from Charlotte on 11 Nov 2021
Thanks for your review Jacey and that all your needs were met. Hope to see you back at the Tower Hotel again soon!

10/10 Excellent

Donna

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable stay. No issues.
Stayed 1 night in Sep 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities
Close to everything I needed. Great bar n restaurant
Stayed 20 nights in Jan 2020

8/10 Good

Daniel, Sydney

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
Ok for one night stay staff very pleasant clean and grounds tidy
Stayed 1 night in Jan 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the fact that I attended a High School Reunion at the Tower Hotel
Stayed 3 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kalgoorlie stay.
We had a good experience, friendly helpful staff. We stayed in a family room which included a kitchen, washing machine and clothes dryer.
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed the experience, great staff. rooms comfortable.
Stayed 4 nights in Sep 2018

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities, room comfort
room service food ie one sachet of salt and pepper supplied with a very ordinary steak dinner plus service charge bed I would have dumped years ago
Stayed 1 night in Sep 2018

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2018

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Tower Stay.
I’ve stayed at The Tower a number of times. I enjoy the convenience of being able to dine in the hotel restaurant and the food is excellent. Rooms are clean, beds are comfortable and there are a good selection of tv channels. Will be staying again when I return to Kalgoorlie.
Stayed 1 night in May 2018

6/10 Okay

Mary

Liked: Staff & service, room comfort
Dated comfy motel
Comfy bed and pillow. Outside lights a bit too bright thru the night unless there was a switch we didn’t see. Motel is pretty old so fittings etc are not what one is used to these days, but suited our purpose as function was at the hotel then short stroll back to room. Staff very obliging and pleasant.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
bedside lamps broken with exposed wires, room stank, place was dirty, we were warned about cars getting broken into in the middle of the night, mattress was old. I wasn't impressed. I have stayed in cheaper places that were cleaner than this. we didn't stay the whole night and chose to drive home earlier.
Stayed 1 night in Feb 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Helpful friendly staff.
The staff were very freindly and made my brother and I feel welcome and comfortable. I locked my self out of my room and the staff member stopped what she was doing and helped me immediately. The meals were very nice. Our rooms were very clean and that really makes a room. Only little whinge is my pillow wasn't great but otherwise great value for money.

6/10 Okay

Verified traveller

Liked: Cleanliness
Hotel in upper Kalgoorlie
This hotel is years old.We spent our wedding night there 42 years ago and I think they still have the original towels. The hotel appears to be a working persons hostel and it was noisy right through til about 4am and then 2 hours later they were going to work, so more noise.The meals were excellent and staff went out of their way to assist.

4/10 Poor

DES, Perth

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Make up your own mind about this place
On Arrival no assistance from staff to find reception. Reception was closed on arrival at 03 p.m. Room tired needs decorating, new bedding required, TV did not work. No milk or soap in the room. Poor quality meal in the dining room, cooked hours before and reheated in the micro wave, some of the vegetables were still frozen. Air conditioner old window type and needs to be upgraded as was noisey.

8/10 Good

Douglas

Liked: Cleanliness, staff & service, room comfort
Convenient and great meals
Very Central Location only short stroll to centre of Town

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Outsated
I wasnt looking for famcy, but no glass in the room, no phone to order room service, an outdated menu, and then in the morning the long life milk went lumpy in my coffee. Not a disaster, but not a resounding success. Loved the axminster carpet, though.

6/10 Okay

JANET, Napier, New Zealand

Disliked: Staff & service, property conditions & facilities
Disappointed
Very disappointing. It should not be listed as a hotel, it is a motel at best, but there were no kitchen facilities. Reception was not manned out of office hours. The WiFi was very poor, I could hardly get it in my room. The rooms are tired looking, the place needs a facelift. The only bonus was a 24/7 food market just round the corner.

4/10 Poor

wayne, canada

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The pictures on the web site are misleading. We booked a queen executive suit and got a regular type room labeled as executive. The wifi was poor and had to step out of my room to connect. The host did his best for us with what he had to work with. I would check around before booking here again. $11.50 for a pint is a bit steep.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Still Good
We first stayed at The Tower more than 40 years ago. Then it was one of the best places in town. It has been well maintained, and is good value for money. The food was enjoyable.