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Reviews of Kingfisher Retreat by Sharjah Collection

5 out of 5
Kingfisher Retreat by Sharjah Collection
Al Qasba, Kalba, Sharjah

Reviews

9.4

Exceptional

Rating 10 - Excellent. 21 out of 26 reviews" "
Rating 8 - Good. 4 out of 26 reviews" "
Rating 6 - Okay. 0 out of 26 reviews" "
Rating 4 - Poor. 0 out of 26 reviews" "
Rating 2 - Terrible. 1 out of 26 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Yasser

Stayed 1 night in Jan 2024

10/10 Excellent

marcel, vallejo

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
A true retreat to restructure my train of thought. From the food to the staff, the entire resort itself is on point. Shout out to "Maher" for taking care of any arrangements requested. Mysk Kingfisher Retreat..... Thank you.

10/10 Excellent

Monica

Stayed 2 nights in Jun 2022
Response from Sharjah Collection on 4 Jul 2022
Dear Monica, Thank you for visiting us and taking time to post a delightful review for Mysk Kingfisher Retreat. Our aim is to provide amazing experiences and everlasting memories to our guests. We appreciate your comments about the overall experience. We look forward to welcoming you back to Mysk Al Faya Retreat. Kind regards, Shafik Alaaeddine General Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2022
Response from Sharjah Collection by Mysk on 4 Jul 2022
Dear guest, Thank you for visiting us and taking time to post a delightful review for Mysk Kingfisher Retreat. Our aim is to provide amazing experiences and everlasting memories to our guests. We look forward to welcoming you back to Mysk Kingfisher Retreat. Kind regards, Shafik Alaaeddine General Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Service worthy of 10*
Surprised my wife for our 5th anniversary by flying out to Dubai where she had been on a 3wks long business trip. I took her out of the city and to this magical retreat on the shores of the Gulf of Oman. If I could give this place a 10* rating I would. Everyone was so polite, accommodating, friendly, and everything was simply magnificent. There's nothing I could have recommended needed improvement when the hotel director asked us upon check-out. The service, the food, the comfort, the cleanliness, everything was simply spot on. To us however, it was the people that made our stay that much more relaxing and pleasant. Knowing it was our anniversary, the housekeeping staff went into our tent while we were at dinner and scattered rose petals in the bathtub and the bed, as well as left a cake with "Happy Anniversary" and a handwritten note signed by the entire housekeeping staff. We will certainly return to this Kingfisher as well as visit the other Mysk eco-retreats.
Stayed 2 nights in Oct 2021
Response from Sharjah Collection on 29 Oct 2021
Dear guest, Thank you for visiting us and taking time to post such a delightful review for Mysk Kingfisher Retreat. Our aim is to provide amazing experiences and everlasting memories to our guests and it is truly encouraging to know that we succeeded in providing you an experience that left you satisfied. We appreciate your comments about the services, the team, the cleanliness and the overall experience. We are very glad that you enjoyed your anniversary with us. We look forward to welcoming you back to Mysk Kingfisher Retreat. Kind regards, Shafik Alaaeddine General Manager

10/10 Excellent

Frank van

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Relaxing stay on the beach in Kalba
Stayed 1 night in Oct 2021
Response from Sharjah Collection on 25 Oct 2021
Dear Frank Van, Thank you for visiting us and taking time to post such a delightful review for Mysk Kingfisher Retreat. Our aim is to provide amazing experiences and everlasting memories to our guests and it is truly encouraging to know that we succeeded in providing you an experience that left you truly satisfied. We look forward to welcoming you back to Mysk Kingfisher Retreat. Kind regards, Shafik Alaaeddine General Manager

10/10 Excellent

Kunal

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2021
Response from Sharjah Collection on 20 Oct 2021
Dear Kunal, Thank you for visiting us and taking time to post such a delightful review for Mysk Kingfisher Retreat. Our aim is to provide amazing experiences and everlasting memories to our guests and it is truly encouraging to know that we succeeded in providing you an experience that left you truly satisfied. We look forward to welcoming you back to Mysk Kingfisher Retreat. Kind regards, Shafik Alaaeddine General Manager

10/10 Excellent

Marwa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I stayed for one night (staycation), such as a nice and spacious room. The staff are super friendly and welcoming. Enjoyed my time at the beach and private pool. Recommend for relaxation.
Stayed 1 night in Aug 2021
Response from Sharjah Collection on 22 Aug 2021
Dear Marwa, Thank you for visiting us and taking time to post such a delightful review for Mysk Kingfisher Retreat. Our aim is to provide amazing experiences and everlasting memories to our guests and it is truly encouraging to know that we succeeded in providing you an experience that left you truly satisfied. We appreciate your comments about the facilities, the team, the services and the overall experience. We look forward to welcoming you back to Mysk Kingfisher Retreat. Kind regards, Shafik Alaaeddine General Manager

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Getaway..just perfect
We celebrated my birthday there, it was so amazing, the place is so peaceful and so lovely, right from we entered the property till the end each and every staff were so helpful and friendly.. Our hostess Emma was so helpful, she would be on call for anything that we needed. we are already planning our next trip again..we would definitely recommend this place to friends and family.. we really loved every bit of our experience out there..
Stayed 1 night in Jun 2021
Response from Sharjah Collection on 23 Jun 2021
Dear Sharon, Thank you for visiting us and taking time to post such a delightful review for Mysk Kingfisher Retreat. Our aim is to provide amazing experiences and everlasting memories to our guests and it is truly encouraging to know that we succeeded in providing you an experience that left you truly satisfied. We are very glad that you liked the services, the property and the team. We look forward to welcoming you back to Mysk Kingfisher Retreat. Kind regards, Shafik Alaaeddine General Manager

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Such a pleasant stay, staff was wonderful and the place is magical :)
Stayed 1 night in Apr 2021
Response from Sharjah Collection on 26 May 2021
Dear Guest, Thank you for visiting us and taking time to post such a delightful review for Mysk Kingfisher Retreat. Our aim is to provide amazing experiences and everlasting memories to our guests and it is truly encouraging to know that we succeeded in providing you an experience that left you truly satisfied. We appreciate your comments about the location, the services and the team. We look forward to welcoming you back to Mysk Kingfisher Retreat. Kind regards, Shafik Alaaeddine General Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely one of the best experiences I had in the UAE! An amazing staff with really beautiful scenery /activities and the rooms are just perfect to disconnect ! Special thanks to KD and Kinikki ! Really worth it
Stayed 2 nights in Mar 2021
Response from winnie on 7 Apr 2021
Dear Guest, Thank you very much for having chosen to stay at Kingfisher Retreat and for sharing your lovely review. We are glad to learn that you enjoyed your visit and that our team members contributed to making your stay delightful. We definitely look forward to welcoming you back! You may also have a look at our other Retreats which include Al Badayer Retreat, Al Faya Retreat, and Moon Retreat for your future reference. You are our number one priority. Thank you & best regards, Winnie Kombo Cluster Reservations Agent

8/10 Good

Natalie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful location - great escape into nature
A great stay, The view and environment is amazing. A couple of hiccups that were well handled by the management team. A few things could really be improved on, first, we were told the pool was "ambient"the day before we arrived and asked if this was ok. On arrival, we found the pool was so cold it was unusable. Second, food could be of a higher standard - the half board package just wasn't worth the money - 2 main courses available. The waiting staff however were great!
Stayed 1 night in Feb 2021
Response from Shafik Alaaeddine on 2 Mar 2021
Dear Natalie, Thank you for visiting us and taking time to post such a delightful review for Mysk Kingfisher Retreat. Our aim is to provide amazing experiences and everlasting memories to our guests and it is truly encouraging to know that we succeeded in providing you an experience that left you truly satisfied. All your comments have been taken into serious consideration and will be addressed accordingly. Thank you for acknowledging so many positive elements of your experience, as it is from your feedback that we will be able to uphold our commitment to excellence. We look forward to welcoming you back to Mysk Kingfisher Retreat. Kind Regards, Shafik Alaaeddine General Manager

10/10 Excellent

Asmaa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best vacation ever.
The stay was elating, all the staff are cheerful, friendly and professional at the same time. Herika is amazing, she handled my Husband’s birthday in a beautiful manner. Every detail was taken care of politely and with a sincere smile. The view and the room are beyond outstanding, pretty serene and peaceful. Retreat is the right word to describe the place and the place is true the description. The activities are well-organized. I loved every moment, everything exceeded our expectations! ♥️
Stayed 2 nights in Jan 2021
Response from Shafik Alaaeddine on 1 Feb 2021
Dear Asmaa, Thank you for visiting us and taking time to post such a delightful review for Mysk Kingfisher Retreat. Our aim is to provide amazing experiences and everlasting memories to our guests and it is truly encouraging to know that we succeeded in providing you an experience that left you truly satisfied. Thank you for acknowledging so many positive elements of your experience, as it is from your feedback that we will be able to uphold our commitment to excellence. We look forward to welcoming you back to Mysk Kingfisher Retreat. Kind Regards, Shafik Alaaeddine General Manager

10/10 Excellent

Ahmed

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
perfect privacy
Stayed 1 night in Jan 2021
Response from Shafik Alaaeddine on 1 Feb 2021
Dear Ahmed, Thank you for visiting us and taking time to post such a delightful review for Mysk Kingfisher Retreat. Our aim is to provide amazing experiences and everlasting memories to our guests and it is truly encouraging to know that we succeeded in providing you an experience that left you truly satisfied. We look forward to welcoming you back to Mysk Kingfisher Retreat. Kind Regards, Shafik Alaaeddine General Manager

10/10 Excellent

Marianne, Dubai

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The tents are beautifully designed and make for a relaxing cocoon over the scenic view. The staff were simply outstanding in the way they took care of us :) We will be back!
Stayed 1 night in Jun 2020
Response from Shafik Alaaeddine on 9 Jul 2020
Dear Marianne, Thank you for visiting us and taking time to post such a delightful review for Kingfisher Retreat. Our aim is to provide amazing experiences and everlasting memories to our guests and it is truly encouraging to know that we succeeded in providing you an experience that left you truly satisfied. We look forward to welcoming you back to Kingfisher Retreat. Kind Regards, Shafik Alaaeddine General Manager

10/10 Excellent

Jimmy

Stayed 1 night in May 2020
Response from Kingfisher Retreat on 4 Jun 2020
Dear Jimmy, Thank you for visiting us and taking time to post such a delightful review for Kingfisher Retreat. Our aim is to provide amazing experiences and everlasting memories to our guests and it is truly encouraging to know that we succeeded in providing you an experience that left you truly satisfied. We look forward to welcoming you back to Kingfisher Retreat. Kind Regards, Shafik Alaaeddine General Manager

8/10 Good

brenda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lodge was lovely, the bed was amazingly comfortable. Good black out curtains & morning sun was super. We took advantage of the room bbq and it was lovely. Lodges are well spaced out and it seems like you have beach to yourself. However the beach was dirty, lots of rubbish which was upsetting. Might be a good thing to do a guest rubbish collection incentive. It was too cold to use the pool , which was one of the reasons we booked the place , it would be good if these were temp controlled.also the WiFi was a bit tempremental, could be better. We did one of the set dinners which was ok, but didn’t enjoy the ‘movie’ set up, it wasn’t very 5 star . Overall however it was a great way to spend 2 winter nights .
Stayed 2 nights in Jan 2020
Response from Shafik Alaaeddine on 4 Jun 2020
Dear Brenda, Thank you for visiting us and taking time to post such a delightful review for Kingfisher Retreat. Our aim is to provide amazing experiences and everlasting memories to our guests and it is truly encouraging to know that we succeeded in providing you an experience that left you truly satisfied. We look forward to welcoming you back to Kingfisher Retreat. Kind Regards, Shafik Alaaeddine General Manager

10/10 Excellent

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place, we will be back! The rooms/tens are amazing with your own private pool and patio (you see birds, insects and gazelles) Wi-Fi is one of the best I ever seen in a hotel A lovely ocean beach full of shells and crabs, the sand is good too The staff is just great, thanks Khalifa, Madiha and all of them The breakfast and dinner buffet contained high quality food (omelettes in breakfast and mixed grill at night were great), however, it can still be improved, sometimes you would find not-so-fresh items in the breakfast buffet (refrigerated) and some items in the dinner buffet were cold. In total, we loved our stay and the place and we will definitely be back
Stayed 2 nights in Apr 2019

10/10 Excellent

Husain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
A couple of nights in Kingfisher Lodge
Terrible food, expensive stay, bad attitude and finally they decided to throw our expensive swimming suits after forgetting them in the backyard of the cottage, instead of holding them so we can take them back, and after several attempts to speak to them over the phone they said they were thrown away.
Stayed 2 nights in Sep 2018

10/10 Excellent

Mariam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018
Response from Ali on 4 Oct 2018
Thank you Ms. Mariam Fro the Feedback

10/10 Excellent

Olivier

Stayed 3 nights in Nov 2021
Response from Sharjah Collection on 24 Nov 2021
Dear Olivier, Thank you for visiting us and taking time to post such a delightful review for Mysk Kingfisher Retreat. Our aim is to provide amazing experiences and everlasting memories to our guests and it is truly encouraging to know that we succeeded in providing you an experience that left you satisfied. We look forward to welcoming you back to Mysk Moon Retreat. Kind regards, Shafik Alaaeddine General Manager

10/10 Excellent

AHmed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ممتاز
متميز
Stayed 1 night in Aug 2021
Response from Sharjah Collection on 2 Sept 2021
Dear Ahmed, Thank you for visiting us and taking time to post such a delightful review for Mysk Kingfisher Retreat. Our aim is to provide amazing experiences and everlasting memories to our guests and it is truly encouraging to know that we succeeded in providing you an experience that left you truly satisfied. We look forward to welcoming you back to Mysk Kingfisher Retreat. Kind Regards, Shafik Alaaeddine General Manager

10/10 Excellent

Saleh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019
Response from Ali Harb on 9 Jan 2019
Thank you very much for Staying with Us

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Chambre et endroit superbe, dommage que le personnel du service au restaurant ne soit pas formé... ils débarrassent pendant votre repas vous propose les cafés au moment où ils servent l’entrée... sur les 3 dîners c’était restaurant fantôme, personne pour vous accueillir ni en quittant le restaurant, pas de reception non plus ne croise jamais personne, aucune info sur le spa, les activités, rien... Facturation pour 3 expresso au petit déjeuner 22€ grosse douche froide... Pas de directory dans la chambre vous indiquant les numéros à joindre.. seul bémol dans le lodge, piscine glacée, impossible de se baigner, bref on a un sentiment d’être laissé à se débrouiller seuls, aucune attention ni assistance durant nos 3 jours...
Stayed 3 nights in Dec 2018

10/10 Excellent

abdallah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
الاقامة كانت ممتازة اعجبني المكان والهدوء والنظافة والخدمة الموظفين ممتازين وبشوشين ويحبون مساعدة المقيم لديهم وشراب الاستقبال رائع جدا . سازور المكان مرة اخرى مع العائلة واخبر اصدقائي عن المكان . ملاحظة او اقتراح: المكان المخصص للعب الاطفال يحتاج الى تغيير التربه فيه لوجود اصداف على التربه وتغطيته بظل لتغطية الشمس عند لعب الاطفال والمحافظة على الالعاب من تلفه من اشعه الشمس . اضافة على ذلك المكان يحتاج الى بعض الانشطة مثل الدراجات و الدراجات الهوائية و جوله مع موظفين الفندق حول المحمية . ملاحضة : الواي فاي كان جيد بالنسبة للمكان .
Stayed 2 nights in Jun 2018