Hotel Mesra Haiwan Kesayangan di Kalapara

"When we requested water and cleaning service, they either delayed or refused us. Sometimes the toilet was very clogged in our room. And the breakfast was not at the expected quality. Otherwise, the room itself was very nice and safe. The pool was excellent. I would request the staff to improve their service."

"Stayed one night. Room full of smell of vernish felt suffocated. If you order food takes 1.5 hours to cook and deliver! Is this call seevice? Asked for simple tea which not available only by machine! Swimingpool rent out to guest from other hotels!! So its become bublic swimingpool. Horrible experience. Swiming pool water doesnot rotate so water stays same always which is totally illigal activities doesnot fall in to any kind of hygine rating not even 1 star! "