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Reviews of Quality Inn I-94 near Wings Stadium

2.5 out of 5
Quality Inn I-94 near Wings Stadium
3820 S Sprinkle Rd, Kalamazoo, MI

Reviews

6.8
Rating 10 - Excellent. 72 out of 390 reviews" "
Rating 8 - Good. 133 out of 390 reviews" "
Rating 6 - Okay. 81 out of 390 reviews" "
Rating 4 - Poor. 60 out of 390 reviews" "
Rating 2 - Terrible. 44 out of 390 reviews" "

6.6/10

Cleanliness

7.2/10

Staff & service

6.8/10

Amenities

6.4/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

8/10 Good

Brittany

Liked: Cleanliness, staff & service
The rooms aren’t too bad, it could use some improvement but overall it was an ok stay!
Stayed 1 night in Apr 2024

2/10 Terrible

William Frank Currier,

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
On our last morning there, we found a cockroach crawling in our room and the staff/manager did nothing about it. Another guest was also complaining about bugs in her room as well. The blankets and sheet had very big visible stains on them. Thank goodness we had our own bedding
Stayed 2 nights in Mar 2024

8/10 Good

robert

Travelled with family, Business traveller
Clean and comfortable. Does need reading chair in room.
Stayed 1 night in Mar 2024

2/10 Terrible

Jesse

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
After staying the night with two rooms booked, we found bed bugs. Brought one of them down to the front office and they refused to do anything about it. The manager said that unless I called the health department, that he wouldn’t have to do anything about it. Very disgusted and disappointed with how they handled this situation. Never stay here!
Stayed 1 night in Jan 2024

8/10 Good

Tamy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very friendly, breakfast was good, pool needs to be cleaned better. We had a wonderful stay.
Stayed 2 nights in Dec 2023

6/10 Okay

Margaret

Travelled with family
Was ok
Stayed 1 night in Dec 2023

4/10 Poor

Allen

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

4/10 Poor

Ivan

Business traveller
Disliked: Staff & service
Terrible stay
It wasn’t clean when u walk in lobby vary slow service Breakfast was terrible food sat in trays no one refreshed anything vary limit choice second day we went out to eat. We stay all over in same chain hotels. This was the worst
Stayed 2 nights in Dec 2023

10/10 Excellent

Johnny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay at. Needs a little upgrades but place was good
Stayed 1 night in Nov 2023

10/10 Excellent

Richard

Stayed 3 nights in Sep 2023

10/10 Excellent

Ruben

Liked: Cleanliness, staff & service, property conditions & facilities
Liked that breakfast was included... saved me time.
Stayed 1 night in Sep 2023

6/10 Okay

Kristine

Liked: Property conditions & facilities
Disliked: Staff & service
Average low cost hotel. Clean. Front desk rarely staffed.
Stayed 2 nights in Sep 2023

10/10 Excellent

john

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location, reasonsbly priced, and room was in nice condition and well equipped.
Stayed 3 nights in Sep 2023

8/10 Good

David

Travelled with family
Liked: Staff & service, property conditions & facilities
It's a decent hotel with friendly staff. Breakfast is very marginal.
Stayed 2 nights in Sep 2023

4/10 Poor

Valerie

Disliked: Property conditions & facilities
Stayed 1 night in Sep 2023

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Steer clear and find another dog friendly option
I'll cut to the chase: do not stay here. This place feels run down and dirty inside. We booked it because it was dog friendly and next to the Wings Center for a concert. After getting back from the concert, we decided to check out and not even spend the night. Quality Inn corporate should be embarrassed this location has the Quality Inn brand on it.
Stayed 1 night in Aug 2023

6/10 Okay

Brandon

Travelled with family
Liked: Staff & service, room comfort
Ok to sleep if you really need a place to sleep
The room smelt musty and moldy. The carpet could use a good cleaning. The bending was clean and the bed was comfortable. The bathroom shower curtain was dirty.
Stayed 1 night in Aug 2023

8/10 Good

nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2023

8/10 Good

Cindy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Beth

Stayed 1 night in Jul 2023

4/10 Poor

Aldean

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Attendant talked to family members while checking me in. Bathroom fan was extremely loud and one light didn’t work. Lamp in the room was broken with light bulb hanging down. Parking was easy. McDonald’s across the driveway
Stayed 1 night in Jul 2023

8/10 Good

Donald

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just a few little things to fix.q
The lock in one of our 2 rooms did not work properly on the bathroom door & the toilet was leaking. The curtains on both rooms did not quite close properly, the fan in the bathroom needed service (niosy), Toilet wobbled (loose mount screws) and will likely leak soon as the wax seal will weaken.
Stayed 1 night in Jul 2023

6/10 Okay

aneta

Stayed 1 night in Jul 2023

10/10 Excellent

Gerald

Stayed 1 night in Jul 2023

10/10 Excellent

Francis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Virginia

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Good stopping place traveling through
Good price, clean room and clean bed, condition of the hotel was a bit rough but it eas quiet and dark in the room. I slept well. We were traveling it it fit all or needs. The front desk person allowed us to have late che j out which was nice. Everything I needed. I would stay again if I was traveling through.
Stayed 1 night in Jun 2023

6/10 Okay

Nancy, Soquel

Acceptable
Stayed 1 night in May 2023
Response from HASMUKH CHAUDHARI on 12 Jun 2023
thanks

2/10 Terrible

Melissa

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reaks of cigarette smoke charged me for 3 nights!
The room reaks of ciggarette smoke!!!!! Thier info says a non smoking facility. All my clothes smell now. The beds were so uncomfortable. We booked 3 night but checked out a day early because i couldn't stay there 1 mire night. They wouldn't refund me for the last night. I checked out at 8:30 in the morning. It's really shaddy making people pay for a whole night stay when they are not staying. It's stealling actualy.
Stayed 3 nights in Jun 2023
Response from HASMUKH CHAUDHARI on 12 Jun 2023
THANK YOU

10/10 Excellent

R

Travelled with group
Liked: Property conditions & facilities, room comfort
Good value, great location
I like to stay at this hotel when I am in Kalamazoo. I show dogs and they welcome us. Nice location, good people.
Stayed 5 nights in May 2023
Response from HASMUKH CHAUDHARI on 12 Jun 2023
THANK YOU,

8/10 Good

Margaret

Liked: Cleanliness, staff & service
It’s an older property. It was clean and quiet (even with a McDonalds right next door) and I felt safe alone there. When I saw the staff they were friendly. They could do a little better on the upkeep. Little things like the switch on the lamps between the beds was broken so I couldn’t use them. And the bathroom door knob lock didn’t work because the screws to the door knob wouldn’t stay in. With that said I would stay here again.
Stayed 4 nights in May 2023
Response from HASMUKH CHAUDHARI on 12 Jun 2023
THANK YOU

8/10 Good

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023
Response from HASMUKH CHAUDHARI on 12 Jun 2023
THANK YOU,

10/10 Excellent

Gurmeet

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023
Response from HASMUKH CHAUDHARI on 12 Jun 2023
THANK YOU,

6/10 Okay

James

Travelled with family
Liked: Staff & service
Disliked: Amenities
The walls are thin I could hear and feel everything above and around my room. Aside from that the room was clean and bathroom worked properly. The staff were very nice.
Stayed 1 night in Mar 2023

8/10 Good

David

Business traveller
Liked: Staff & service
Stayed 1 night in Mar 2023

8/10 Good

Ashley

Business traveller, Travelled with partner
Liked: Staff & service
Very loud pipes when you flush toilet. At check-in wasnt told anything about my stay, like if breakfast or coffee is provided, etc.
Stayed 1 night in Feb 2023

8/10 Good

Seth, Alpena

Stayed 1 night in Feb 2023

8/10 Good

Mary

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bathroom toilet needed adjustment. Breakfast was a bit lacking. The sausages and waffles were good. Hot water but no tea bags.
Stayed 2 nights in Nov 2022

10/10 Excellent

Audrey

Stayed 2 nights in Nov 2022

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2022

4/10 Poor

Loren Thomas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 1 night in Sep 2022

10/10 Excellent

Nancy, Soquel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2022

8/10 Good

Sandra

Stayed 1 night in Sep 2022

8/10 Good

Stephen, Kalamazoo

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Fixtures are old. Tub in room was nice.
Stayed 1 night in Sep 2022

8/10 Good

Randy

Stayed 1 night in Aug 2022

8/10 Good

Sheena

Stayed 3 nights in Aug 2022

8/10 Good

Pam

Stayed 1 night in Jul 2022

2/10 Terrible

william

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was The worst hotel stay I’ve had since I’ve started using Orbitz in 2005. The staff was beyond disrespectful and rude. Again the staff was beyond disrespectful and rude… I will boycott quality inns from here on out because I do not want another experience like that excessive phone calls to the room excessive knocking and the attitude from the desk clerk was in comprehendible especially telling me I had to pay a deposit… It is standard to have a card on file for incidentals but she was dead set on making me pay $100 after I booked my room .#Worst stay ever in about 20 years
Stayed 1 night in Jul 2022

6/10 Okay

Brenda

Travelled with family
Liked: Cleanliness, staff & service, amenities
The outside needs some up keep. It was pretty clean but out of date and had some unpleasant odors
Stayed 1 night in Jul 2022

10/10 Excellent

Yanai Axelrod

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location price
Stayed 1 night in Jul 2022