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Reviews of Hotel & Restaurant Burgschänke

Hotel & Restaurant Burgschänke
Schlosstr. 1, Kaiserslautern

Reviews

9.2

Wonderful

Rating 10 - Excellent. 68 out of 99 reviews" "
Rating 8 - Good. 23 out of 99 reviews" "
Rating 6 - Okay. 3 out of 99 reviews" "
Rating 4 - Poor. 3 out of 99 reviews" "
Rating 2 - Terrible. 2 out of 99 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Ronald

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was amazing. And the surrounding area is spectacular. The staff were very friendly and helpful.
Stayed 1 night in May 2024

10/10 Excellent

Anastasia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a traditional German hotel. There are no bells and whistles, this is not a place for handicap people. I was pleasantly surprised that the bed was very comfortable, and they changed the sheets often, we did have to ask for towels, which were promptly delivered. The property is exceptionally clean and the staff very helpful. I really loved the breakfast and Rosie was the very best! The dinner is great too, this is the place the locals go to eat, it's not really a bar though, they go for the good food too. We stayed 8 nights and I will go back the next time we go to KL.
Stayed 7 nights in Apr 2024
Response from FDN on 2 May 2024
Thanks a lot Anastacia for your very nice appreciation

10/10 Excellent

KRISTEN

Liked: Amenities
Great
Stayed 1 night in Apr 2024
Response from Leo on 14 Apr 2024
Dankeschön

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice!
Stayed 1 night in Apr 2024
Response from Leo on 14 Apr 2024
Thank you very much

10/10 Excellent

Charles

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place. Food was excellent, and staff very friendly. Recommend.
Stayed 3 nights in Mar 2024
Response from FDN on 18 Mar 2024
Dear Charles,Thanks a lot for your recommandation and appreciation.

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, property conditions & facilities
True to it's name, tavern at the base of the ruins of a medieval castle
Stayed 3 nights in Mar 2024
Response from FDN on 12 Mar 2024
Thanks a lot for your appreciation

8/10 Good

Rosemary, Essex

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place to stay. I would highly recommend it!
Stayed 4 nights in Feb 2024
Response from Leo on 24 Feb 2024
thank you very much! We are looking forward to your next stay with us!

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Leo on 16 Jan 2024
Hello Tanya,Thanks for 5 of 5! See you again

10/10 Excellent

Ranae

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful Stay!!
Stayed 3 nights in Nov 2023
Response from Leo on 16 Jan 2024
Thank you very much!

8/10 Good

LaVone

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The locals appear to really like that spot. They were busy the entire weekend
Stayed 1 night in Oct 2023

8/10 Good

Cullen

Travelled with partner
Liked: Cleanliness, staff & service
I enjoyed the ambience and the bed was very comfortable for me. The breakfast was very good. Property was undergoing some renovations. There were some loud guests outside past midnight. The church bells behind the hotel start ringing about 8am.
Stayed 3 nights in Sep 2023

10/10 Excellent

Sabrina

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
amazing place, we love it and always go back when we are in Ramstein. Staff is super friendly and food is amazing!
Stayed 5 nights in Sep 2023
Response from Burgschänke on 30 Sept 2023
Thank you very much! That is so nice

10/10 Excellent

Melanie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We had an amazing time! Not one issue with this hotel. Everyone was so gracious and kind!
Stayed 7 nights in Sep 2023
Response from Burgschänke on 30 Sept 2023
Great, tahnk you and see you the next time!

10/10 Excellent

Jerry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyable
Stayed 4 nights in Sep 2023
Response from Hotel & Restaurant Burgschänke on 18 Sept 2023
Dear Jerry,thank you for your feedback.

8/10 Good

C

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great inn
Excellent inn traditional style with extra accommodation buildings in the same street close by. Reception staff very friendly and helpful. Our room was clean and large, decor smart. It was very hot weather and could really have used AC but a rather noisy fan was available which did help. Food and drinks were great. The architecture and layout of the inn has external seating areas so our meal was al fresco but there are huge rooms inside as an alternative. A varied European style Breakfast was included and the staff cooked up fresh scrambled eggs as well. Overall this is a great place to stay with friendly staff. Would definitely recommend.
Stayed 1 night in Aug 2023
Response from Hotel & Restaurant Burgschänke on 27 Aug 2023
Dear guest,thank you for your great feedback.We are very happy you had a nice stay with us and we hope we will welcome you again.Best regardsYour Burgschänke Team

10/10 Excellent

David Jerrell

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay! Great room, very clean, had everything we needed. The complimentary breakfast was very good. We ate at the restaurant and it was wonderful, especially the desserts. Will definitely stay here again.
Stayed 6 nights in Aug 2023
Response from Hotel & Restaurant Burgschänke on 15 Aug 2023
Dea Mr. Jerrell,thank you for your feedback.We are very happy you enjoyed your stay.We hope we will welcome you again.Best regardsYour Burgschänke Team

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
While my wife and I were here we felt all of our stress go away. Excellent free breakfast! We will definitely come back.
Stayed 2 nights in Aug 2023
Response from Hotel & Restaurant Burgschänke on 18 Sept 2023
Dear Michael,thank you for this great feedback.We hope we will welcome you again.

10/10 Excellent

Maria

Stayed 1 night in Aug 2023
Response from Hotel & Restaurant Burgschänke on 18 Sept 2023
Liebe Maria,vielen Dank für Ihre Bewertung.

10/10 Excellent

GLENN, Boulder

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly and supportive staff. Lovely and quiet location. Will stay here again!
Stayed 7 nights in Jul 2023
Response from Hotel & Restaurant Burgschänke on 16 Jul 2023
Dear Glenn,thanks for the great review.We are happy you had a nice stay with us and we are looking forward to welcome you again.Best regardsHotel & Restaurant Burgschänke Kaiserslautern

2/10 Terrible

John

Stayed 4 nights in Jul 2023

10/10 Excellent

Lidia Virag

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I just loved this place. The athmosphere, the staff. I would like to come back to spend a little more time.
Stayed 1 night in Jul 2023
Response from CF on 11 Jul 2023
Thanks a lot Lidia for you outstanding appreciation.Claude (Breakfast)

10/10 Excellent

Hans X, East Windsor

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely awesome loved every aspect of it from the staff, room, food, friendly environment. I will be returning
Stayed 9 nights in Jun 2023
Response from Hotel & Restaurant Burgschänke on 23 Jul 2023
Dear Hans,we really appreciate your positive feedback and we are happy you had a nice stay with us.We are looking forward to welcome you again.Best regards Team Burgschänke

8/10 Good

PHILIP

Stayed 1 night in Jun 2023
Response from Hotel & Restaurant Burgschänke on 23 Jul 2023
Lieber Philip,vielen Dank für Ihre Bewertung und Zeit.Wir hoffen Sie hatten eine angenehme Zeit bei uns und freuen uns darauf Sie erneut bei uns im Haus begrüßen zu dürfen.Mit freundlichen GrüßenTeam Burgschänke

10/10 Excellent

Katy

Stayed 1 night in May 2023

10/10 Excellent

Mike

Stayed 1 night in May 2023

10/10 Excellent

Rowan, Colognes

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2023

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2023

10/10 Excellent

Rose

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a nice stay here. The staff was extremely friendly and helpful. The breakfast in the morning was nice and got us off to a good start.
Stayed 2 nights in Apr 2023

10/10 Excellent

Richard

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Nice restaurant and cheerful staff
Stayed 1 night in Mar 2023

10/10 Excellent

Jesse Colter, Deer Park

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This property was in a nice location for what our plans were. Staff were friendly and helped anytime we needed something. Very clean. Room was tight (kind of crowded), but we only used to room for sleeping.
Stayed 3 nights in Mar 2023

10/10 Excellent

Roseanne, Vienna

Business traveller
Liked: Cleanliness, staff & service, amenities
Have stayed here several times while in Germany for work - staff is wonderful, the restaurant is excellent, and the rooms are always clean. Love this hotel - will definitely be back!
Stayed 3 nights in Feb 2023

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Burchsnke hotel stay
Warm welcome. Excellent restaurant meals. Very comfortable bedroom and bathroom.
Stayed 1 night in Dec 2022
Response from Burgschänke Hohenecken on 10 Dec 2022
Dear Neil,thank you for your assessment.We hope to welcome you again in our hotel someday.Best regardsIlene

10/10 Excellent

Rocco P. Demarino

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Wonderful place to relax and hang out. Loved it!
Stayed 2 nights in Nov 2022
Response from Burgschänke Hotel on 10 Dec 2022
Dear Rocco,thank you for your valuation.We are looking forward to welcome you again.Best regardsIlene

10/10 Excellent

Joseph M.

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the nicest hotels we have ever stayed in. Lovely staff and a feeling of comfort and safety difficult to find these days. Just an awesome experience.
Stayed 3 nights in Oct 2022

10/10 Excellent

Sonia

Stayed 2 nights in Oct 2022

10/10 Excellent

Shawn Christian, Sierra Vista

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was awesome every morning! Quiet place to stay! Very lovely! Make you time your trip to arrive before 10 pm! Otherwise the front desk is closed and you will not be able the check in. We did have a problem checking out. We booked and prepaid with Expedia and the system would not let us check out. They wanted another CC payment! We booked 7 months in advance and in that time the systems changed. It was a glitch in the system on their end and they ultimately let us go.
Stayed 13 nights in Sep 2022

10/10 Excellent

Tranell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely Wonderful
My stay was awesome! You enter through the restaurant, lol! Definitely a German hotel. It was great! Food was reasonable and delicious. No elevator and lower numbers are higher up. I was give a regular key for the door. Room was very clean, had a microwave, fridge and a fan. Didn't notice the fan until the the next day. Haha! Bathroom was modern. Will definitely stay here again. About a 25 euro taxi ride into Kaiserslautern. 4 minutes from Seehotel.
Stayed 1 night in Sep 2022

8/10 Good

Christy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for our first day in DE, comfortable, quant, friendly and charming! We would stay here again.
Stayed 1 night in Jul 2022

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was superb, it had great decorations a real German country feel. The inner courtyard had a mature grapevine and water fountain plus lots of flowers. The food was exceptional especially the included breakfast buffet. Very clean and the staff was super. Be careful arriving late as the front desk is not 24/7. Next time I'll bring my own pillow but still it is 5 stars! Be sure to hike up to the castle ruins behind the hotel.
Stayed 1 night in Jul 2022

10/10 Excellent

Tina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
love eating at the resturant and our room had a kitchen and livingroom it was really nice to have when you are staying for a week. the breakfast was really great that came with the room.
Stayed 5 nights in May 2022

10/10 Excellent

Kristen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly and helpful staff. We had two different rooms. The beds in the first room were much more comfortable. Breakfast was great!
Stayed 1 night in May 2022

10/10 Excellent

Michelle

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2022

10/10 Excellent

Clifford

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique restaurant and hotel,warm and friendly staff.
Stayed 1 night in Apr 2022
Response from Burgschänke-Team on 12 Apr 2022
Thank you

6/10 Okay

Shawn

Business traveller
Liked: Cleanliness, staff & service, room comfort
Great Staff and Wi-Fi But Thats It
I stayed for business and right away I was a little disappointed that the bathroom didn't match the pictures. It was covered in small tiles, like you would find in a locker room. I would recommend shower shoes here. Additionally, the sink was a little dirty and the toiletries were really lacking - more like what you buy at a story for your home, rather than a professional setting. While the bed was a little stiff and only had one medium-sized thick sheet, I slept ok. The parking was about 100 meters away and was free, with plenty of space. It was quite and the staff was among the friendliest I have seen. Its in a small town that is away from the main hub of things to do/places to go. Overall, the room was clean but small. Its best to think of this as a restaurant that happens to have some offsite rooms in case you cant drive home. I liked the people that worked there but I personally wouldnt stay again.
Stayed 1 night in Mar 2022

8/10 Good

PETR

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2022
Response from FDN on 7 Mar 2022
Hallo Vielen Dank für Ihre tolle Bewertung

10/10 Excellent

Caleb

Stayed 14 nights in Sep 2021

8/10 Good

John

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place with friendly staff. Decent WiFi, good bar & restaurant for traditional food.
Stayed 2 nights in Sep 2021

8/10 Good

Kimberly

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend Adventure
This is amazing location for hiking and visiting the old castle ruins near by. Also, close proximity to shopping and Ramstein.
Stayed 1 night in Aug 2021

10/10 Excellent

craig

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel, very friendly staff - we stayed sun night and came back later in the week to meet some friends near AFB- restaurant was always busy and the 2 dinners we had were great- we will stay here again if visiting Landstuhl or Kaiserslautern
Stayed 1 night in Aug 2021

10/10 Excellent

DonnaMarie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was charming and the staff were very helpful.
Stayed 1 night in Aug 2021