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Reviews of Alpine-pacific Holiday Park

3 out of 5
Alpine-pacific Holiday Park
69 Beach Road, Kaikoura

Reviews

8.6

Excellent

Rating 10 - Excellent. 167 out of 346 reviews" "
Rating 8 - Good. 117 out of 346 reviews" "
Rating 6 - Okay. 42 out of 346 reviews" "
Rating 4 - Poor. 16 out of 346 reviews" "
Rating 2 - Terrible. 4 out of 346 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Willa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very happy with the stay! Would definitely go back. I was useless and didn’t read that I had to specifically arrange a way to pick up the key because we were arriving late but they still left us the key much to our relief.
Stayed 1 night in Apr 2024

10/10 Excellent

Wanqian

Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable
Stayed 1 night in Apr 2024

8/10 Good

Jeff

Liked: Cleanliness
Please extend my apologies for rhe owner & person @ the reception deak. Last night qhwn i arrived, although not late, i was tired & didnt fully realize that I'd rented a cabin; pssobly review your postinf & make it clear that they are cabims & as such, 1 has to be prepared to walk 🚶‍♂️ to the toilet & to get water. I want to extend my apologies over my previous assessment
Stayed 1 night in Apr 2024

8/10 Good

Toki

Travelled with family
Disliked: Amenities
Hot tub is really good.
Stayed 1 night in Apr 2024

10/10 Excellent

Dana

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place, you have all you might need there. Even though it's right on the main road it was nice and quiet in our cabin. And lovely views inland.
Stayed 1 night in Mar 2024

10/10 Excellent

Maria

Stayed 1 night in Mar 2024

6/10 Okay

LUPING

Travelled with family and small children
Liked: Cleanliness
Nice and clean, good size bedrooms, comfortable beds, big and comfortable sofa bed, seperate bathroom and toilet, close to town, nice farm view from the balcony, the lady at reception is lovely. However, kitchen is very small with very limited cookingware, only 5 chairs for an 8 people booking, very busy road at front, the guy at reception really needs to improve his customer service, we need to clean up after using the kitchen and put everything back to where they were also put away all the rubbish, price is high for what we get, won't go back there again.

10/10 Excellent

Anna

Stayed 1 night in Jan 2024

8/10 Good

Jeaneen

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
If you are taking a pet you may need to check with the proprietors. We had to pay extra as although we chose from the website that said pet friendly the proprietor said not at this time of year after we arrived and had already paid.
Stayed 1 night in Jan 2024

8/10 Good

Mary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to town
Stayed 2 nights in Jan 2024

10/10 Excellent

Carter

Stayed 2 nights in Jan 2024

10/10 Excellent

Jillian

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great hot tub for free
Stayed 1 night in Dec 2023

10/10 Excellent

Margaret

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stop over location for a night. Parking in front of the cabin was ideal for all the extra gear packed in our car. Easy location to get to the beach/shops.
Stayed 1 night in Nov 2023
Response from Nic on 5 Dec 2023
Thank you Margaret , we are glad to hear you enjoyed your stay

10/10 Excellent

Nadie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Prachtig en fijne woning
Stayed 2 nights in Nov 2023
Response from Nic on 5 Dec 2023
Thank you Nadie

10/10 Excellent

Vjekoslav, Brighton

Stayed 1 night in Nov 2023
Response from Nic on 5 Dec 2023
Thank you for staying with us

8/10 Good

Joy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked here because of the hot tub but didn't use it in the end, prefering just to catch up on reading. It would be great to have had the bathroom mirror start lower so I could see more than my eyes and the top of my head!
Stayed 1 night in Oct 2023
Response from Nic on 20 Oct 2023
Thank you for your feedback Joy, we are glad you enjoyed your stay

10/10 Excellent

Brendan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family Stay
Extended family including grandparents and the rooms were perfect with snow capped mountain views!! Hot pools. Well located.
Stayed 1 night in Oct 2023
Response from Nic on 20 Oct 2023
Thank you for staying with us, we are glad you had a great family catch up

10/10 Excellent

Janine Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Def one of the best.. waking up with those mountains was spectacular. perfect holiday spot
Stayed 1 night in Sep 2023
Response from Si on 30 Sept 2023
Thankyou for taking the time to reveiw our park, we're pleased you enjoyed stay!

10/10 Excellent

Brent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyable stay recommend to all
Stayed 2 nights in Sep 2023
Response from Nic on 6 Sept 2023
Thank you Brent, I'm glad to hear you enjoyed your stay. We look forward to next time

10/10 Excellent

Jon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely brilliant and great value for money. Really friendly assistance at the front reception.
Stayed 1 night in Jul 2023
Response from Nic on 6 Sept 2023
Thank you Jon. We love what we do. Hope to see you again soon

6/10 Okay

Tim

Travelled with family
Liked: Cleanliness, property conditions & facilities
Only stayed 1 night but its very conveniently situated (3 mins from Whale Watch Kaikoura). Looks like there were lots of on-site amenities (eg pool). We didnt use these as we were in late and out early, during the winter.
Stayed 1 night in Jul 2023
Response from Lou on 9 Jul 2023
Hi Tim, thanks for taking the time to leave a review. Glad to hear you enjoyed your stay, see you next time.

8/10 Good

Donald

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
clean & tidy room
Stayed 1 night in Jun 2023
Response from Lou on 5 Jun 2023
Thanks for your great review.

10/10 Excellent

Kenneth

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The location and the place was perfect for our needs
Stayed 6 nights in Apr 2023
Response from Lou on 5 Jun 2023
Glad to hear you enjoyed your stay, thanks for taking the time to leave a review.

6/10 Okay

Malcolm

Liked: Cleanliness, staff & service
The cabin was basic and didn't have a light by the bed.
Stayed 1 night in Apr 2023
Response from Lou on 5 Jun 2023
Thanks for taking the time to leave a review, we appreciate the feedback.

10/10 Excellent

Elsa

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place with friendly staff, good for kids
Stayed 2 nights in Apr 2023
Response from Lou on 5 Jun 2023
Pleased to hear you enjoyed your stay, see you again next time!

8/10 Good

Keith

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Conveniently located, great facilities, and helpful staff. Add to that a decent sized chalet and you have the makings of a great stay.
Stayed 2 nights in Mar 2023

10/10 Excellent

Ben

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy overnight stay. Quiet and clean.helpful staff.
Stayed 1 night in Mar 2023

2/10 Terrible

STEPHEN

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Book a room with bathroom and had to share
Stayed 1 night in Mar 2023
Response from Lou on 9 Mar 2023
Hi Stephen, sorry to hear you didn't enjoy your stay. The room you booked was our most budget backpacker room. It always pays to read room descriptions to ensure you have booked exactly what you need. Next time, please let staff know on arrival that you are not happy and we will try our best to see if we have anything else more suitable for you.Wishing you safe onward travels.

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place stay - highly recommended
I had a great stay here (3 nights) and would absolutely return & recommend to others. I stayed in an ensuite room with kitchenette- it was large & immaculately clean, nothing could be improved. The kitchenette has a hob, microwave, toaster, kettle along with crockery and cutlery. There was tea & coffee provided along with fresh milk in the large fridge. The ensuite was large, spotless & with plenty of towels and soap/ shampoo. Large comfortably bed looking out over the pool area with a large sliding door which allowed for a nice breeze throughout the space. There is a film on the glass to obscure people from looking in, but there's also a blackout curtain and a thinner curtain you can pull across independently, so depending how much privacy you want you can pull one of both curtains. The communal areas were spacious & clean; kitchen and lounge area, pool & hot tubs, laundry facilities ($4 for the washing machine (takes 30mins with adjustable settings) and $4 for the dryer (45mins with adjustable heat etc settings). There is space to park cars/ camper vans etc. and there are clean showers/ toilets to use for those camping. The site is close to some shops/ restaurants and roughly a 10 -15 min walk into town/ railway station. The staff are super friendly, welcoming and helpful.
Stayed 3 nights in Mar 2023
Response from Lou on 9 Mar 2023
Hi Sarah, WOW! What an awesome review, we cant thank you enough for your glowing review and recommendations. We are so pleased to hear you enjoyed all aspects of the park and your room and we look forward to welcoming you back to stay again soon.

10/10 Excellent

Dawn

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The setting was lovely, the camp was well lit up during the night, I would stay there again but not a cabin serviced accommodation next time. Thank you team.
Stayed 2 nights in Mar 2023
Response from Lou on 9 Mar 2023
Hi Dawn, thanks for taking the time to leave a lovely review. We are glad to hear you enjoyed your stay and look forward to welcoming you back again soon.

4/10 Poor

Roy

Travelled with partner
Disliked: Staff & service, property conditions & facilities
your website stated we were booking room with bathroom however when we arrived we got tiny room, no bathroom no towels poor lighting to the facilities. Overall very disappointing
Stayed 1 night in Mar 2023
Response from Lou on 9 Mar 2023
Hi Roy, sorry to hear you didn't have the best experience here. Maybe budget accommodation just isn't for you. It always pays to read room descriptions to ensure you have booked what you need and should you make a mistake in your booking it also pays to check with staff to see if we could have rectified your mistake whilst you where here. Wishing you safe onward travels.

10/10 Excellent

Makerita

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
I liked everything I rated excellent, friendly staff, clean amenities, family friendly environment and very safe.
Stayed 2 nights in Feb 2023
Response from Lou on 9 Mar 2023
Thanks for your lovely review Makerita, so glad to hear you enjoyed your stay and we look forward to having you back to stay again soon.

8/10 Good

Pip

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities
Great place to stay
Stayed 1 night in Feb 2023
Response from Lou on 9 Mar 2023
Thanks Pip, we hope you'll stay again another time.

10/10 Excellent

Chris

Travelled with family, Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Nice clean spacious unit.
Stayed 1 night in Feb 2023
Response from Lou on 9 Mar 2023
Thanks for the great rating and review Chris, look forward to having you back to stay.

8/10 Good

tim

Stayed 3 nights in Feb 2023
Response from Nic on 5 Dec 2023
Thank you Tim

8/10 Good

cliff

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The room was lovely and the staff were very accommodating and friendly. The pool and hot tubs were a disappointment due to the same campers taking over the area everyday and allowing there children in and out of the hot tubs. Also having people there swearing and arguing while the dogs they had there wouldn't stop being noisy. Everything else was great A
Stayed 2 nights in Jan 2023
Response from Lou on 9 Mar 2023
Thanks for taking the time to leave a review Cliff, glad to hear you enjoyed your stay. We are sorry to hear you felt the park was noisy with dogs barking, next time please let us know before your departure so we can rectify this so everyone has an enjoyable stay.

8/10 Good

Iain

Stayed 1 night in Jan 2023
Response from Lou on 9 Mar 2023
Thanks for taking the time to leave a rating Iain, greatly appreciated.

10/10 Excellent

Jason

10/10 Excellent

Choonseog

Stayed 1 night in Jan 2023

4/10 Poor

Lim Sze

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
There were no utensils or cutlery available in the kitchen when we arrived at night wanting to cook dinner. You had to rent a set of pans/cutlery/utensils for $3 per person from reception during office hours which were till 6.30pm. The staff were really helpful when I highlighted this to them the next morning, but I think this should be a management decision to change it's policy so as to make it more convenient and friendly for it's travellers.
Stayed 1 night in Dec 2022
Response from Lee on 11 Dec 2022
Kia ora Lim, We apologize that you were caught without crockery and very pleased to hear that our staff were able to help.The reason we do not supply kitchen equipment is from a hygiene perspective firstly and then also for the reason of the constant ongoing cost with things being removed and not returned.We have decided that it is a much more effective to have a small charge which includes the crockery, cutlery, cooking utensils, pots and pans. This ensures everything is clean for every guest and we are not constantly replacing items.

10/10 Excellent

Mike

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hot pools Clean room,comfy beds,hot water. Great service.
Stayed 2 nights in Nov 2022
Response from Lee on 11 Dec 2022
Thanks for staying Mike, really pleased you had a great time.

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, key was left out for us as we arrived at 2am. Heater on and warm room. Thanks
Stayed 1 night in Aug 2022
Response from Lou on 26 Aug 2022
Thanks so much for your lovely review Robert. Glad to hear you enjoyed your stay.

6/10 Okay

Shannon

Liked: Cleanliness
Stayed 2 nights in Apr 2022
Response from Lou on 27 Aug 2022
Thanks for taking the time to review us.

10/10 Excellent

Ella

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2022
Response from Lou on 27 Aug 2022
Thanks for taking the time rate us Ella, we appreciate it your feedback!

8/10 Good

jason

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the room was not worth what we paid i have stayed in motels cheaper than this
Stayed 1 night in Feb 2022
Response from Lou. on 27 Aug 2022
Thanks for taking the time to review us Jason. Sorry to hear you felt our room was not up to standard. You did book the most basic backpacker option, please let us know before departing if you are unhappy in your room and we can always suggest an upgrade if available.

10/10 Excellent

Tracey

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Staff were amazing so was th pool and hot pools
Stayed 1 night in Jan 2022
Response from Lou. on 27 Aug 2022
Thanks for your lovely review Tracey, glad to hear you got to have a dip in the pool and unwind in our hot tubs.

8/10 Good

Louise

Travelled with partner
Liked: Staff & service, amenities
Basic facilities but clean and friendly
Stayed 1 night in Jan 2022
Response from Lou. on 27 Aug 2022
Thank you for taking the time to review us Louise.

10/10 Excellent

shiree

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2022
Response from Lou on 27 Aug 2022
Thanks for giving us a great rating Shiree, we appreciate all feedback.

10/10 Excellent

Jo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect spot, when you only need a bed for the night and not planning on spending a lot of time in your room - we had a cabin which was excellent, showers fantastic ! Great spot for busy holiday makers to stay .
Stayed 1 night in Jan 2022
Response from Lou on 27 Aug 2022
Thanks for your awesome review Jo. So happy to hear you enjoyed your stay. Our standard cabins are the perfect stay for active families who are on the go all day. See you again soon.