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Reviews of Twin Galaxy Residences

3 out of 5
Twin Galaxy Residences
2707 Block C,Twin Galaxy Residences, Jalan Dato Abdullah Tahir, Johor Bahru, Johor

Reviews

8.8

Excellent

Rating 10 - Excellent. 6 out of 8 reviews" "
Rating 8 - Good. 1 out of 8 reviews" "
Rating 6 - Okay. 0 out of 8 reviews" "
Rating 4 - Poor. 0 out of 8 reviews" "
Rating 2 - Terrible. 1 out of 8 reviews" "

9.0/10

Cleanliness

8.0/10

Staff & service

9.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Lai

Travelled with family
Liked: Cleanliness, room comfort
Excellent place - good value for money!
This place was fantastic! Not only was it an extremely clean and well-maintained. it actually has a lovely interior. At night, the big window view from the room (27th floor) was so beautiful. It also has a gym, swimming pool, library at 8th floor. Free with no extra charge! In addition, we parked our rental car in the provided parking garage space for free too. It was beyond our expectations, better than we expected. It had everything we could wish for. One last thing. The host Patrick was very responsive and easy to communicate during our stay. We strongly recommend this place!
Stayed 5 nights in Jul 2023

8/10 Good

CHOON LENG

Stayed 1 night in Jul 2023
Response from Patrick Yee on 5 Aug 2023
Thank you.

10/10 Excellent

Jonathan

Liked: Cleanliness, room comfort
Affordable, comfortable and convenient!
I really enjoyed staying here. Very affordable and comfortable! The unit is clean and comfy! The room has such a homey vibe to it and the free WiFi provided was really handy and speedy for planning what my partner and I wanted to do! It is on a high floor too, so you get to see a spectacular view of the sunrise over JB! The recreation facilities on the 8th floor was awesome! The pool was my favourite! Love the views and the fact that it's kind of sheltered so you don't have to worry about getting sunburnt. Great for relaxing and taking nice photos! There are also other facilities like badminton courts, games room (with a pool table), reading room and kids playground too! Checking in and out was extremely smooth and hassle free, and the owner was also very detailed and responsive to my queries, which cuts out a lot of uncertainty! There is also apparently a free shuttle service to KSL and JB sentral, which is a nice touch, although I didn't use it. The place is also located in quite a bustling area with a supermart across the road, nice and cheap karaoke in the mall (plaza pelangi) nearby and lots of food options (both cheap and ataa) in the area! The only improvements I would suggest is a fix to the toilet door handle and the towel rack in the toilet. I'd definitely book again if I'm planning another trip to JB!
Stayed 2 nights in Jul 2022
Response from Patrick on 1 Aug 2022
Thank for your feedback. Those problems have been solved. Thank you.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in May 2022
Response from Happy on 23 Jun 2022
Thank you. Hope to meet u again.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and Quiet
Convenient to move around . Clean and quiet. Good to have a place to relax with no interruption . Do not recommend Hock Kee restaurant although they gave discount . Will come back to stay again .TQVM for the good service.
Stayed 2 nights in Oct 2019
Response from Patrick on 10 Nov 2019
That's a pleasure hosting Mr Low Boon Chai to stay in my sweet home and also respectful of my space. Very easy to communicate with, have the excellent understanding and polite manner.I would like to welcome back again anytime.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very good staycation . Everything is neat and tidy !
Stayed 2 nights in Aug 2019
Response from Patrick on 8 Aug 2019
Hope able to meet you again. （*＾ワ＾*） Thank you.

10/10 Excellent

Yassin

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is very convenient in terms of food and shopping malls.. Easy communication with owner.. Love it much..
Stayed 2 nights in Feb 2019
Response from Patrick on 3 Mar 2019
Hope able to meet you again. ヾ(❀╹◡╹)ﾉ~

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2018
Response from Patrick on 3 Dec 2018
Mr Samuel, thank you for writing a review. You booked my homestay at 14 th Nov. I sent 10 messages from 14 th Nov until 26 th Nov in order to contact and provide all the details of check in.But you read all the messages with no reply.And my friend ( Mr Shun Jian) waited you until midnight. But you didn't show and contact me on (25 th Nov )your check in day. I was very disappointed that you refused my service and asked for refund.It was very very unfair to me. Luckily all the messages have been kept in Expedia message center and this can be a strong proof. It proved that i was tried my best to contact and provide service to you. Hope you could make a good arrangement before your next trip. Good Luck.