Masai is home to D'Carlton Resort. Johor Bahru City Square and KSL City Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Singapore Zoo and Night Safari. Austin Heights Water & Adventure Park and Angry Birds Activity Park Johor Bahru are also worth visiting. Visit our Masai travel guide
Check-in start time: 2 PM; check-in end time: 7 PM
Minimum check-in age - 18
Check-out
Check-out before 2 PM
Special check-in instructions
The front desk is open daily from 8 AM - 7 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools
Access methods
Front desk (limited hours)
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Cash deposit: MYR 50.00 per stay
We have included all charges provided to us by the property.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Property is also known as
D'Carlton Resort Masai
D'Carlton Masai
D'Carlton Resort Masai
D'Carlton Resort Apartment
D'Carlton Resort Apartment Masai
Frequently asked questions
Does D'Carlton Resort have a pool?
Yes, this property has an outdoor pool.
Is D'Carlton Resort pet-friendly?
No, pets are not allowed at this property.
How much is parking at D'Carlton Resort?
Self-parking is free at this property.
What time is check-in at D'Carlton Resort?
Check-in start time: 2 PM; check-in end time: 7 PM.
What time is check-out at D'Carlton Resort?
Checkout is at 2 PM.
Where is D'Carlton Resort located?
Situated in Masai, this apartment building is 2.5 mi (4.1 km) from Regency Specialist Hospital and within 6 miles (10 km) of MARA University of Technology Pasir Gudang Campus and University of Kuala Lumpur - Malaysian Institute of Industrial Technology. Kite Museum and The Mall are also within 6 miles (10 km).
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Reviews
D'Carlton Resort Reviews
5.0
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Extremely dirty, disgusting and lousy place to stay. No tissue, toilet rolls, shampoo or anything soap. Seems like a place for fugitive to stay. Have already reviewed on google, check out the photos and video there yourself.
Gary
Stayed 3 nights in Apr 2019
8/10 Good
Jeffry
1 Jan 2019
Liked: Staff & service, room comfort
Overall its ok, only no proper aminities & zero toiletories.
Jeffry
Stayed 1 night in Dec 2018
6/10 Okay
Bee Yean
31 Dec 2018
not agreed the hotel admin photocopy the client's IC without asking permission. Usually, hotel admin will just record the IC number without photocopy.
Bee Yean
Stayed 1 night in Dec 2018
4/10 Poor
CHRIS
27 Aug 2018
Worst & terrible Apartment
Booked Non smoking room, but get a smoking room with super disgusting smoke smell. Arranged at Room A31 , the worst thing is upper tenant make so many voice during midnight like moving furniture all that. Make us can't sleep well.
Nothing in the house even fridge also don't have. Though was family room should have basic furniture. Super disappointed with this apartment. Never ever come back again
Worst Homestay Experience Ever.Very Dirty And Dusty.Worst still was inform to pay rm50 if wish to use fridge in apt.Then they forgot the wifi pw and later was given pw which was only accessable to 1rm.Hall didnt have tv and hall light blew halfway in the night.When we cameback aft dinner found 1 door locked with our belongs and later an indian guy came accusing us of using that room which we didnt even know we were not allowed to use it.N best part is this was the same guy who came n ask us to pay rm50 for using fridge and check wifi during apt checkin.Really shady place to stay!
Hi, this will be a super long furastated feedback, the room which was given to me by D'Carlton A32-02A was a rundown room not as been posted in hotels.com, the list as follows: main door cannot open, living hall and one bedroom no aircon, shower unit poorly maintain, no toilet roll, living hall no tv, it was a nightmare. Upon check in, the person at the reception counter does not speak english, need a translator over the phone to do translation, i try to settle with hotel management to see whether can i cancel the remaining 3 nights, end up they propose me to pay additional RM$500 to stay at their showroom unit which i say this is not acceptable, which earlier i paid SGD 339.11 for a rundown room. I have called 2 times to hotels.com customer service...end up i am been push around with no resolution, your customer service did called to D'Carlton, resolution is they will send their technician to repair, which i say this is ridulous, i paid to enjoy my holiday, not at the mercy of hotel staff doing their repair work...all in all the money i paid out is the WORST holiday!!!!
Steven
Stayed 4 nights in Dec 2017
6/10 Okay
Santiago, Singapore
2 Jan 2018
Disliked: Staff & service
okayish hotel
booked 3 rooms needed to pay extra charges for wifi.bought wifi for 2 rooms 1 room working while the other room does not have wifi. key could be used to open other rooms that i did not book.overall okayish experience
Santiago
Stayed 1 night in Dec 2017
6/10 Okay
Verified traveller
18 Dec 2017
Disliked: Staff & service
A place to sleep at night.
It’s a condo home stay. The TV is not working properly, but luckily there is WIFI available at a price. No house phone in the apartment, the toilet door is unable to lock. The water heater water pressure is not strong. No house keeping. Luckily it’s just a night stay to sleep.