Mercure Johannesburg Randburg Hotel

Property class: 3

Choose dates to view prices

Take advantage of a shopping centre on-site, a garden and dry cleaning/laundry services at Mercure Johannesburg Randburg Hotel. The on-site restaurant offers breakfast. In addition to a bar and a business centre, guests can connect to free in-room WiFi.

Reviews

7.6 out of 10
Good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Business services
The current price is RM196
RM225 total
includes taxes & fees
12 Oct - 13 Oct

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Standard Room, 2 Single Beds

A hotel room with two beds, a desk, a television, and a chair.

Standard Room, 2 Single Beds

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Double Room, 1 Double Bed

In-room safe, desk, laptop workspace, iron/ironing board (on request)

Standard Double Room, 1 Double Bed

  • 22 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

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About the area

Located on a river, Mercure Johannesburg Randburg Hotel is in Randburg neighbourhood and is connected to a shopping centre. Travellers who have shopping on the agenda can visit Sandton City Mall and Nelson Mandela Square. Looking to enjoy an event or a game while in town? See what's happening at Wanderers Stadium or Johannesburg Stadium. Spend some time exploring the area's activities, including golfing. Visit our Johannesburg travel guide
Map
Corner Republic Rd & Brightwater Common, Randburg, Gauteng, 2125

What's nearby

  • The Hard Rock Cafe entrance with a large arched window and a neon sign.
    Sandton City Mall
    17 min drive - 8.5 km
  • A large public square with a prominent statue in the center, surrounded by historic buildings and a modern skyscraper.
    Nelson Mandela Square
    19 min drive - 8.9 km
  • Adventure Golf
    10 min walk - 0.9 km
  • Montecasino
    19 min drive - 13.3 km
  • Sandton Convention Centre
    19 min drive - 8.9 km

Getting around

  • Johannesburg Sandton Station
    20 min drive
  • Rosebank Station
    25 min drive
  • Johannesburg (JNB-O.R. Tambo Intl.)
    42 min drive

Restaurants

  • Hennie's Randburg
    12 min walk
  • Braza - The Brightwater Commons
    8 min walk
  • Bootlegger Coffee Company
    7 min walk
  • KFC
    3 min drive
  • Wimpy
    9 min walk

About this property

Mercure Johannesburg Randburg Hotel

  • Hotel near Sandton City Mall
  • You can look forward to a shopping centre on-site, a garden and dry cleaning/laundry services at Mercure Johannesburg Randburg Hotel. The on-site restaurant offers breakfast. Stay connected with free in-room WiFi, and guests can find other amenities, such as a bar and a business centre.
  • Other perks at this hotel include:
    • Free self-parking
    • English breakfast (surcharge), a round-trip airport shuttle (surcharge) and 2 meeting rooms
    • Free newspapers, tour/ticket information and a front desk safe
  • Room features
  • All 104 individually furnished rooms feature perks such as laptop-compatible safes and laptop-friendly workspaces, in addition to amenities such as free WiFi and air conditioning.
  • Other conveniences in all rooms include:
    • Recycling, LED light bulbs and eco-friendly cleaning products
    • Bathrooms with eco-friendly toiletries and showers
    • 32-inch LCD TVs with satellite channels
    • Fridges, free infant beds and coffee/tea makers

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • 24-hour train station pick-up and drop-off shuttle (surcharge)
  • Train station shuttle on request
  • Bus station shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • English breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7 AM to 11 AM on weekends; ZAR 180 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Shopping centre
  • TV in common areas

Family friendly

  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • Business centre
  • Computer station
  • Conference centre

Outdoors

  • Garden
  • On a river
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • Banquet hall
  • Comprehensive food waste policy
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 12:30 AM

Minimum check-in age - 18

Check-out

Check-out before 11 AM

Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are available for ZAR 150.0 per night.

Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for English breakfast: from approximately ZAR 180 per person
  • Airport shuttle fee: ZAR 550 per room (one-way)
  • Airport shuttle fee per child: ZAR 100 (one-way), (from 12 to 18 years old)
  • Rollaway bed fee: ZAR 150.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

A car is not required for transport to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property class

Quality graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organisation.

Frequently asked questions

Is Mercure Johannesburg Randburg Hotel pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Mercure Johannesburg Randburg Hotel?

As of 19 Sept 2026, prices found for a 1-night stay for 2 adults at Mercure Johannesburg Randburg Hotel on 12 Oct 2026 start from RM196, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Mercure Johannesburg Randburg Hotel?

Self-parking is free at this property.

What time is check-in at Mercure Johannesburg Randburg Hotel?

Check-in start time: 2 PM; check-in end time: 12:30 AM. After-hours check-in is not available.

What time is check-out at Mercure Johannesburg Randburg Hotel?

Checkout is at 11 AM.

Does Mercure Johannesburg Randburg Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of ZAR 550 per room applies.

Where is Mercure Johannesburg Randburg Hotel located?

Located in Randburg, this hotel is within 3 miles (5 km) of Delta Park, Randpark Golf Club and Mediclinic Sandton. Cresta Shopping Centre is 3.1 mi (4.9 km) away.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Mercure Johannesburg Randburg Hotel Reviews

7.6

Good

8.0

Cleanliness

7.8

Location

8.0

Staff & service

7.4

Property conditions & facilities
Rating 10 - Excellent. 33 out of 139 reviews
Rating 8 - Good. 61 out of 139 reviews
Rating 6 - Okay. 32 out of 139 reviews
Rating 4 - Poor. 6 out of 139 reviews
Rating 2 - Terrible. 7 out of 139 reviews

Reviews

Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Good location, next to a shopping mall. Had WiFi issues since hotel was upgrading their system. Food at the restaurant was mediocre
Stayed 1 night in May 2026
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I have stayed at Accor Group / Mercure hotels in many countries around the world. I was unimpressed with the standard of this hotel. Furniture (sofa) in the room was tattered crying out for maintenance. There were Cockroaches in the room. The hotel is well Located close to key amenities. However the standard is not in keeping with Accor standards worldwide. Staff were friendly. Disappointed!!!
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay and value for money

I really enjoyed my stay at the hotel. Easy to find and only 30 mins drive from OR Tambo airport. Check-in and out was quick and easy with very welcoming front desk staff. The room was very comfortable, a good size and spotlessly clean. Tea and coffee making facilities were also in the room as well as a refrigerator which was put to use. The bed was very comfortable enabling a good night's sleep after a very long flight. The room was quiet with minimal noise heard from outside or the corridor/other rooms. Internet connection was excellent. As with many properties in SA there was gate security. Definitely my 1st choice for accommodation when staying in the area again.
Stayed 1 night in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities
Everything and everyone was excellent, service and staff were great 👍,..well done to Mercure,.. Excellent location, mall just across the road, with many interesting stores.
Stayed 3 nights in Aug 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities
Lights didn’t work, safe didn’t work, uncomfortable bed and pillows.
Stayed 6 nights in Dec 2025
Verified review

6/10 Okay

Disliked: Amenities
THE BEDS ARE VERY HARD AND HARD TO SLEEP IN IT HURTS MY BODY
Stayed 4 nights in Feb 2024
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
Noisy party goers revelling until 3am with no attempt by management to engage them
Stayed 2 nights in Jun 2024
Verified review

6/10 Okay

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
matriculates dance when we arrived. nobody helped with luggage... noice.... the floors to the rooms was dirty and 4am knock on the door ,,, nobody there. terrible stay... will never go back or refer anyone to this establishment .. paid for breakfast .. early anything left when we arrived for breakfast , then bacon is not chewable (both mornings) like eating biltong, fruit on Saturday morning was yeasty... definitely not fresh .. very very very disappointing in hotels.com to have this on your list ,
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel é um pouco distante do centro, mas é limpo e organizado. Perto da estação do trem que leva para Joanesburgo
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
convenient
Stayed 9 nights in Jul 2024
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Disappointed

The Manager on Duty was friendly, but the rooms were very disappointing. They looked nothing like pictures online. We had no bath towels and had to ask for them and the toilet seat in one room was broken. The body wash and shampoo was empty. The breakfast was great, (the best part of the stay) sadly will not be going to the Mecure again
Stayed 1 night in Dec 2021
Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort

조용한 호텔

조용하고 바로 앞에 쇼핑몰이 있어서 좋네요.
Stayed 3 nights in Nov 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The Randburg Gem

The staff was exceptional as usual
Stayed 3 nights in Nov 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bom custo beneficio

como joanesburgo tudo é muito longe , acho que vale a pena, quartos limpos, cama boa, ao lado de um mercado, estacionamento disponível sem custo adicional. Otimo custo beneficio uma vez que os hoteis em sandton sao bem mais caros e em 15 min de carro voce está lá.
Stayed 2 nights in Nov 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Review

Had a lovely time, disturbed by a neighbor that was banging on the door between 1 - 2.30am though. i was in room 129
Stayed 1 night in Nov 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, close to the mall and transit system.
Stayed 3 nights in Oct 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were really good and friendly from reception, restaurant, bar, room cleaning- all very helpful and the gateman gave everybody that came through his gate , the Thumbs Up sign. Very positive when you arrive as a new guest. Still a few round pin 3 pin plug sockets!!!
Stayed 2 nights in Aug 2019
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Disliked: Room comfort

Um Mercure abaixo do standard habitual

O standard de Mercure nesta unidade necessita de algumas obras visando melhorias - o hotel começa a envelhecer. O quarto foi o menor dos vários Mercure que já utilizei pelo mundo fora. O lugar é conveniente, de fácil acesso e cerca de um pequeno centro comercial onde podemos ir a pé. A internet Wi-Fi tem boa qualidade e de fácil acesso.
Stayed 2 nights in May 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good for business.

Quick business trip. Nothing fancy about the hotel, but in it's price bracket has no equal. Good, comfortable room. Good shower, bed, wifi and nice and quiet. Location good for my meetings.
Stayed 1 night in May 2019
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The cabinet where the fridge is stored was broken, i booked for 2 people but had toiletries for 1 person for both days in both the 2 rooms i booked. When my family arrived to occupy the next room the lady at reception told tgem i only booked 1 family room for 2 adults and 1 child without checking on the system. Upon my arrival down stairs she said the same thing and when i asked when i showed her the 2 keys she then said you can go. No apology nothing not even checking on the computer. all i got was attitude and eyes rolled on me and my hisband said the lady was really harsh with her.
Stayed 2 nights in May 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We basically slept over after attending a show in JHB and had to leave early again.
Stayed 1 night in Mar 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value for money

It was above average for a short term stay. It was conveniently situated and good value for money.
Stayed 2 nights in Mar 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent service

Excellent service, very neat and staff was welcoming😊
Stayed 1 night in Feb 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ruhig, freundliches Personal, sauber, guter Parkplatz
Stayed 5 nights in Feb 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very central location. Friendly and helpful staff.
Stayed 4 nights in Jan 2019