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City Lodge Hotel Newtown

3.0 star property
Travelers cool off in the seasonal outdoor pool at City Lodge Hotel Newtown before exploring Mary Fitzgerald Square for an authentic South African experience

Choose dates to view prices

City Lodge Hotel Newtown places visitors in Johannesburg's cultural district. Guests enjoy cocktails at the poolside bar and walk to the Market Theatre. The hotel offers high-speed WiFi, a peaceful garden for relaxation, and convenient dry cleaning services.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

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Policies

Check-in

Check-in start time: noon; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately ZAR 180 per person
  • Airport shuttle fee: ZAR 480.00 per person (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

The seasonal pool will be open from November to February
24-hour pool access
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Does City Lodge Hotel Newtown have a pool?

Yes, this property has a seasonal outdoor pool. Pool access is available 24 hours a day.

Is City Lodge Hotel Newtown pet-friendly?

No, only service animals are welcome at the property.

How much is parking at City Lodge Hotel Newtown?

Self-parking is free at this property.

What time is check-in at City Lodge Hotel Newtown?

Check-in start time: noon; check-in end time: anytime.

What time is check-out at City Lodge Hotel Newtown?

Checkout is at 11 AM.

Does City Lodge Hotel Newtown provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 6 AM-10 PM on request. A fee of ZAR 480.00 per person applies.

Where is City Lodge Hotel Newtown located?

Located in Johannesburg CBD, this hotel is within a 5-minute walk of Museum Africa, Market Theatre and Mary Fitzgerald Square. Turbine Hall and Nelson Mandela Bridge are also within 10 minutes. Johannesburg Park Station is 18 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.8

Excellent

9.6

Cleanliness

7.8

Location

9.2

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 48 out of 101 reviews
Rating 8 - Good. 47 out of 101 reviews
Rating 6 - Okay. 2 out of 101 reviews
Rating 4 - Poor. 2 out of 101 reviews
Rating 2 - Terrible. 2 out of 101 reviews

Reviews

Verified

10/10 Excellent

Innocent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely place with excellent security and within the proximity of the shopping mall, bars and restaurants.
Stayed 3 nights in Aug 2025
Verified

8/10 Good

Mthandazo

Liked: Cleanliness, staff & service, amenities
Clean room
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Abdulhamid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel with clean and comfortable rooms.
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with big and clean comfortable rooms. The restaurant is good too and it's next door to a shopping centre.
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

F

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was good clean & convenient yet secure
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal location for get around Joburg. Really nice hotel with a very helpful staff. Would definitely stay here next time i'm visiting Joburg.
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

dwight r.

Liked: Cleanliness, staff & service, property conditions & facilities
This is a designed to meet the needs of the customer. The staff work very hard to make you comfortable. Breakfast was great. I always felt safe there. Unfortunately, the neighborhood is risky, and you can't just go exploring
Stayed 2 nights in Sep 2024
Verified

6/10 Okay

Noluthando

Liked: Cleanliness, property conditions & facilities
Nice place, clean, good shower but no wash cloths provided. Check in staff was excellent. Food was good at the restaurant but service was lacking. Server did not check on me the entire meal.
Stayed 1 night in Dec 2023
Verified

8/10 Good

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was comfortable and the staff was courteous. The food at the restaurant was very tasty. The restaurant did not always have everything on the menu. Later I figured out it is likely due to resource management. For instance 3 out of the 4 days we were there they didnt have drip coffee. This is likely because there were hardly any guests so they dont make a pot of coffee. However on a day they had an influx of guests, it magically appeared. Some basic items luke tuna sandwiches was not available though it on the menu. With minor adjustments they can guest experience better. We also pai cash for our meals. However when checking out, they gave us bills for 2 meals to be paid. We had to get restaurant staff come and verify that we in fact always paid cash. My adviceto guests would be to maintain your own copy of paid receipts if paying with cash. If you are using hotel approved taxi services, be aware that they change rates based on which staff member quotes you the price.. though the overall service was good at the hotel, i was disappointed with this inconsistentancy and felt we were being taken advantage of.
Stayed 4 nights in Jan 2025
Verified

10/10 Excellent

Jared

Liked: Cleanliness, staff & service
The staff were nice and I was even able to check in early, fantastic after a long flight. The entrance is gated which is for safety and I saw lots of hotels like that, but it made me uncomfortable about the safety of the area, but then I was told that’s what Johannesburg is like.
Stayed 4 nights in Aug 2024
Verified

8/10 Good

Gifty

Liked: Cleanliness, staff & service, property conditions & facilities
I love the room services
Stayed 7 nights in Mar 2025
Verified

10/10 Excellent

Qi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceeded all our expectations
Stayed 2 nights in Jun 2024
Verified

10/10 Excellent

Ivete

Liked: Cleanliness, staff & service, property conditions & facilities
Comfort
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and reasonable in Newton area.

Immaculate facility. Mall across street so we could leave the property and feel safe.
Stayed 1 night in Feb 2024
Verified

10/10 Excellent

Athena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very pleasant

We have a store at Newtown Junction which is adjacent to this new City Lodge Hotel. It couldn't be more convenient! Hotel staff were pleasant, efficient and welcoming. The bedroom was more than adequate - great shower! I would definitely stay here again.
Verified

10/10 Excellent

NORMAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was constant noise coming from the apartment complex across the street.
Stayed 4 nights in Apr 2023
Verified

10/10 Excellent

Annelore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Deux nuits en cisite sur Joburg. Personnel tres sympathique, emplacement adapté, sur le corcuit des tours bus avanue Makeba...
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Patrice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personnel très serviable Quartier peu recommandable
Stayed 5 nights in Oct 2023
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mit vom Feinsten

eins der besten bzw bestes Hotel das wir während unseres South-Africa-Roundtrips hatten, und das waren nicht wenige. Excellent. Sehr wohl gefühlt.
Stayed 5 nights in Oct 2022
Verified

10/10 Excellent

Shira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They were ever so kind and accomodating. The place is super clean and modern, the staff go above and beyond to ensure you are happy. Will definitely return - truly awesome
Stayed 2 nights in Mar 2022
Verified

8/10 Good

neelandran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient

Was convenient and comfortable. staff were helpful and friendly.
Stayed 1 night in Jan 2022
Verified

8/10 Good

neelandran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient

Nice hotel, staff are friendly
Stayed 4 nights in Jan 2022
Verified

8/10 Good

Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very modern and beautiful. It had that wow factor. Unfortunately, it was located in a difficult part of the city, so were advised not to venture out. Location is not great.
Stayed 4 nights in Mar 2020
Verified

8/10 Good

Doug

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was incredible. They were very knowledgeable about the area and have great advice. I used the Park Station which can be a bit of an issue and the area is a bit sketchy after dark.
Stayed 3 nights in Feb 2020
Verified

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Security guys were fantastic, always keeping an eye on me outside the hotel at the adjacent mall area. The manager Thuli was also helpful and genuinely interested in her guests getting the most from their stays.
Stayed 1 night in Oct 2019