All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Dear Guest
First of all , thank you for choosing our hotel, we will do improve our service to make you feel more comfortable.
Look forward for your next bookikngs in the future.
Best Regards
Heng Na International Hotel.
8/10 Good
Verified traveller
Business traveller
16 Aug 2019
Liked: Cleanliness
Disliked: Staff & service, amenities
One of the staff in main desk he could speak English he was telling the taxi driver to charge me 4 time the normal price I am not happy about it they're are supposing to help the guests .
A/C was not working and the breakfast was below average, room carpet had stains!
Mohammad
Stayed 3 nights in May 2019
Response from CIEL on 2 Jul 2019
Hello! I'm very sorry for the unpleasant experience and thank you for your valuable comments on our hotel. We hope you will give us a chance to improve your comments. We believe you will have a new look when you visit us again! I wish you every success in your work! Everything's fine! Thank you!
I lived how close the hotel is to the sourcing districts. This hotel is very close to the purses, luggage,and jewelry.
Rose
Stayed 2 nights in Jul 2018
Response from Lily liu on 22 Jul 2018
Thank you for your satisfactory stay and welcome to visit next time
6/10 Okay
Paul W, UK
27 Jan 2018
Liked: Staff & service
Disliked: Property conditions & facilities
Dated hotel close to market
Very dated hotel close to market. Noisy at night since there is chess room nearby when there are people playing overnight. Food is nice though.
Paul W
Stayed 7 nights in Jan 2018
Response from lily liu on 13 Aug 2018
Dear guests: thank you for your time to leave your comments here. The hotel is located in the international business city, and we are very sorry that we failed to make you satisfied. We welcome you to visit our hotel again in the near future and continue to provide us with valuable opinions and Suggestions.
6/10 Okay
Itzik, Israel
4 Jan 2018
Liked: Cleanliness, room comfort
Nice hotel but neglacted...
Staff do not speak English.
The location if far from the city
Best location if your visit is for the international trade market
Itzik
Stayed 3 nights in Dec 2017
Response from lily liu on 11 Aug 2018
Very dated hotel close to market. Noisy at night since there is chess room nearby when there are people playing overnight. Food is nice though.
Dear guests: first of all, thank you for your time to leave your comments here. The hotel is located in the international business city, and we are very pleased to see that you are satisfied with the experience. We welcome you to visit our hotel again in the near future and continue to provide us with valuable advice and advice!