Down duvets, minibar, in-room safe, individually decorated

Reviews of HengNa International Hotel

4 out of 5
HengNa International Hotel
No.1688 North Chouzhou Road, Jinhua, Zhejiang

Reviews

6.8
Rating 10 - Excellent. 2 out of 9 reviews" "
Rating 8 - Good. 2 out of 9 reviews" "
Rating 6 - Okay. 3 out of 9 reviews" "
Rating 4 - Poor. 1 out of 9 reviews" "
Rating 2 - Terrible. 1 out of 9 reviews" "

7.6/10

Cleanliness

6.6/10

Staff & service

7.0/10

Amenities

6.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Oct 2019
Response from Jack Fu on 15 Nov 2019
Dear Guest First of all , thank you for choosing our hotel, we will do improve our service to make you feel more comfortable. Look forward for your next bookikngs in the future. Best Regards Heng Na International Hotel.

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness
Disliked: Staff & service, amenities
One of the staff in main desk he could speak English he was telling the taxi driver to charge me 4 time the normal price I am not happy about it they're are supposing to help the guests .
Stayed 4 nights in Aug 2019

4/10 Poor

Mohammad

Disliked: Cleanliness, staff & service, property conditions & facilities
DO NOT STAY AT THIS HOTEL
A/C was not working and the breakfast was below average, room carpet had stains!
Stayed 3 nights in May 2019
Response from CIEL on 2 Jul 2019
Hello! I'm very sorry for the unpleasant experience and thank you for your valuable comments on our hotel. We hope you will give us a chance to improve your comments. We believe you will have a new look when you visit us again! I wish you every success in your work! Everything's fine! Thank you!

10/10 Excellent

Rose, Halifax, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I lived how close the hotel is to the sourcing districts. This hotel is very close to the purses, luggage,and jewelry.
Stayed 2 nights in Jul 2018
Response from Lily liu on 22 Jul 2018
Thank you for your satisfactory stay and welcome to visit next time

6/10 Okay

Paul W, UK

Liked: Staff & service
Disliked: Property conditions & facilities
Dated hotel close to market
Very dated hotel close to market. Noisy at night since there is chess room nearby when there are people playing overnight. Food is nice though.
Stayed 7 nights in Jan 2018
Response from lily liu on 13 Aug 2018
Dear guests: thank you for your time to leave your comments here. The hotel is located in the international business city, and we are very sorry that we failed to make you satisfied. We welcome you to visit our hotel again in the near future and continue to provide us with valuable opinions and Suggestions.

6/10 Okay

Itzik, Israel

Liked: Cleanliness, room comfort
Nice hotel but neglacted...
Staff do not speak English. The location if far from the city Best location if your visit is for the international trade market
Stayed 3 nights in Dec 2017
Response from lily liu on 11 Aug 2018
Very dated hotel close to market. Noisy at night since there is chess room nearby when there are people playing overnight. Food is nice though.

2/10 Terrible

Verified traveller

Stayed 3 nights in Mar 2019

6/10 Okay

Verified traveller

ok
Stayed 2 nights in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Response from lily liu on 11 Aug 2018
Dear guests: first of all, thank you for your time to leave your comments here. The hotel is located in the international business city, and we are very pleased to see that you are satisfied with the experience. We welcome you to visit our hotel again in the near future and continue to provide us with valuable advice and advice!