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It was a very charming facility but some times to not have all the amenities that we would desire. We had to request breakfast the night before, and it was only certain types of food. They forgot to clean up the room one day. It was quintessential Israel and would’ve been better for just a couple of days as opposed to eight nights.
I believe that the hotel tries to ensure he eat guest experience but when we arrived early after our flight the lobby was closed and we. Couldn’t drop our bags. We had to wait until checkin 6 hours later. Then when we did check in, the room was very dark… with no extra lighting. Also, breakfast was noted to start at 8 am. We showed up at 8:15 and breakfast was not ready. We had to wait an additional 20 mins for breakfast to start. The breakfast staff was so nice. But reception staff did not go above and beyond. We also planned to book a massage . We requested the massage at 9 am and the front desk said they would let us know within the hour. They never contacted us and when we went back to the front desk they said they could not get in touch with the massage person, and that was that. No sorry! Nothing.
I will not be staying here again. Especially for the price we paid
החדר קטן צפוף ולא מתוכנן נכון. הגישה למיטה כמעט בלתי אפשרית משום שהמיטה הסטנדרטית משתרעת על כל רוחב הקיר. החדר מצויד במקלחת וכל המים נתזים לכיור המצוי כמטר מהמקלחת. המים אינם מחלחלים לפתח הניקוז במהירות הראויה דבר היוצר שלולית של מים הגולשת מעבר למקלחת ומציפה את החדר. לאחר פתיחת דלת החדר יש מספר מדרגות ולאחריהם מדרגה גבוהה נוספת. בלילה אשתי נתקלה במדרגה ונחבלה ברגלה. רעש של מכוניות מהכביש הסמוך וקולות של עובדי המלון מהחצר הסמוכה חודרים לחדר ומדירים שינה. החדר בו שהינו לא ראוי להיקרא חדר במלון ואסור לשווקו כלל.
Charming unique boutique hotel in a beautiful neighborhood of Jerusalem.
Charming romantic room with a lot of character.
Great staff - super nice, kind and attentive.
Perfect stay.
harel
Stayed 1 night in Jul 2020
Response from Sapir A. Guest Relations department on 12 Jul 2020
Dear Harel,
Thank you for your kind words, it seems that our efforts to make your stay perfect have been successful!
We would like to host you again soon.
best regards,
10/10 Excellent
Yulia
28 Jun 2020
Yulia
Stayed 1 night in Jun 2020
Response from Sapir A. Guest Relations department on 12 Jul 2020
Dear Yulia,
Thank you for your review. We hope you come back soon for another perfect holiday!
best regards,
We got a room outside the main property situated badly and the door of the room is opened directly to the street.
The noise of the cars running on the road made it impossible to have a quite sleep at night.
This room may be used if there is no other room, while we ordered it a week before, at it was disappointing!
It is a very nice hotel in a beautiful area. However, there was no food or bar service available, despite the pictures on the website, as there chef left and has not been replaced. Overall a good place, but quite pricey for what we got. I would go again if the prices were lower.
Great ambience, wonderful location and beautiful view from porch.
We saw that many customers rated the breakfast as amazing. The hotel used to make a chef breakfast using the kitchen in the hotel. We ere given a voucher to a bistro next door. The breakfast was average or less.
Everything else was good. We recommend the hotel for a romantic vacation but we were disappointed with the breakfast.
Alegra is a hidden oasis in a most picturesque village. The story behind this hotel is heartwarming . Worth reading on their website. The place is beautiful. Breakfast was special. We had a spacious room very comfortable. The place has tons of potential. It could use a bit of pampering but the grounds are great. Wonderful views from the rooftop. Secret little corners on the ground floor where you can sip a glass of wine or a coffee in the morning. I have been to Ein karem before but this time staying at the Alegra made the ambiance all the nicer.
The Hotel is architecturally beautiful. The staff, the Chef and food are awesome. Everything was very pleasant except for the upper deck on the roof. It could of stood a good cleaning and some better furniture; thus becoming a real central location of the hotel for wine, company and friends. But its hard to nail everything....good hotel and I would recommend.
Typifies boutique hotel - great location in a charming neighborhood, unique rooms with limited amenities. Overall, fun experience if looking for something slightly off the beaten path.
The boutique hotel is amazing in a beautiful village just outside of Jerusalem. So peaceful!!
The rooms are huge and uniquely appointed and the staff so friendly & accommodating.
Just wonderful. It’s an extravagant bed and breakfast style, from our room we could hear people in the hall, but other than that, the place is impeccable. The area is charming, and the breakfast was just amazing. Will absolutely come again.