Jan Thiel hotels

"Great option for a relaxing stay in Curacao"

"Room was very clean and the front desk staff were all very friendly and helpful. The unit was spacious with a beautiful veranda and a hammock. Resort is very quiet which is nice especially at night (after midnight). However note that a few days a week they have live music and DJs at the beach club until 12am so the noise does travel (not an issue for us but some might find it a bit loud). The room could use a bit more light as it was very dim. Things to note: -They provide Shampoo/Conditioner (bring your own body wash). -They provide hair dryer - You can get free bus tickets from front desk to get the bus into Willemstad. - They have free laundry facilities (3 washers and 1 dryer). I could only get 1 washer working but it did the job. Dryer wasn't working. - You can buy dishwasher tabs and laundry soap from front desk or bring your own. - Bring a converter if you are using North American chargers as these are different (2 prong circle) Very close proximity to Kokos/Zanzibar beaches (5 min walk). Grocery store is also within walking distance about 10min... it is quite pricey so if you can drive to find a local supermarket it might be cheaper. Renting a car to see the island is a must. We rented from Ruseler (right beside the supermarket). Nice service."

"Room was outdated and not as clean as it should’ve been. There are no elevators so we were going up and down 3-4 flights of stairs daily and with luggage. A staff member did help to bring bags up upon arriving. Other than that, our stay was fantastic!! Nice staff. Beautiful salt water pool with plenty of lounge seating. Several restaurants, shops and casino a few steps away! Super convenient and lively without being noisy. After 10pm things really settled down in the area. Great experience. Would highly recommend "

"Great service by Anissa, hector, Kevin and my housekeepers. A job well deserved by those who make it possible. Thanks once again. I’ll be back anytime but much more longer. Love it, love it, love it 100% "

"We do a lot of traveling and this was by far our worst experience ever with a stay anywhere in the world. We reserved a first floor unit many months in advance because we are in our 60s and have mobility issues and do not want to climb stairs. However when we showed up we were told that the only unit available was a second floor unit with a long flight of stairs to get to it. We asked about our first floor unit and we were told it was not available even though the property did not look crowded. Our second huge issue was the fact that this property was described as air conditioned but it turns out that only applied to the bedroom and it only applied at night. It was like an oven in there and we were told not to run the air conditioning until night, just to open the window even though it was hot and humid and there was no breeze. in addition the furniture around the pool was broken and just in general the property looked rundown. We tried working with the property management and they were not at all interested in addressing these issues and also expedia did not stand behind us in terms of wanting a refund for this misrepresented property. We were forced to find another accommodation at additional expense. We will think twice before using expedia to book a stay in the future."