Days Inn by Wyndham Jamestown Reviews

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Reviews of Days Inn by Wyndham Jamestown

Days Inn by Wyndham Jamestown

824 20th St Sw, Jamestown, ND

7.2

Good

7.6/10

Cleanliness

7.8/10

Staff & service

6.4/10

Amenities

7.0/10

Property conditions & facilities

6.6/10

Eco-friendliness

6/10 Okay

Kacy

24 Mar 2024

Liked: Staff & service, property conditions & facilities

Stayed 1 night in Mar 2024

Response from sam on 6 Apr 2024

Dear Kacy,Thank you for taking time and giving us your feedback, we apologize for the inconvenience you had during your stay and we have addressed all your concerns.we appreciate your feed back.

10/10 Excellent

Gordon

4 Feb 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Good value for your money.

Stayed 1 night in Feb 2024

Response from sam on 5 Feb 2024

Dear Gordon,Thank you for taking time and giving us your feed back and rating us 5 star we appreciate it.Your feedback is important to us and we look forward to see you again.

10/10 Excellent

Treena

12 Nov 2023

Stayed 1 night in Nov 2023

Response from Sam on 13 Nov 2023

Dear Treena,Thank you for taking time and giving us your feed back and rating 10/10, which motivates our team, we appreciate your feed back and look forward to serving you gaain.

8/10 Good

Kate

5 Nov 2023

Liked: Staff & service, property conditions & facilities

Stay was good

Stayed 1 night in Oct 2023

Response from Sam on 8 Nov 2023

Dear Kate,thank you for taking time and giving us your feed back, it was pleasure to receive a positive feed back which motivates our staff. we look forward seeing you again.

6/10 Okay

thomas

23 Oct 2023

Disliked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Oct 2023

Response from sam on 25 Oct 2023

Dear Thomas,Thank you for taking time and giving us your feedback, we apologize for the inconvenience you had during your stay, we have addressed all your concerns and we appreciate your feed back.

2/10 Terrible

Nick

28 Sept 2023

Stayed 1 night in Sep 2023

Response from sam on 4 Oct 2023

Dear Nick,thank you for taking time and giving us your feed back, we appreciate, we apologize for the discomfort you had during your stay, we have addressed all the issues and thank you for bring this to our attention.regards.

4/10 Poor

Pro Co-Op

Business traveller

21 Sept 2023

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Sep 2023

Response from sam on 4 Oct 2023

Dear Guest,Thank you for taking time and giving us your feed back and rating 4/5 we appreciate it and look forward seeing you again.regards,

8/10 Good

Shelley

27 Aug 2023

Liked: Cleanliness

Disliked: Property conditions & facilities

Wyndom could spend a couple bucks on paint and furniture from the 2000's

Stayed 1 night in Aug 2023

Response from sam on 1 Sept 2023

Dear shelley,thank you for taking time and giving us your feed back, it was always good to receive positive feedback from guest which motivates our team. we look forward to see you again and we appreciate your feedback.

8/10 Good

Cristina

26 Aug 2023

Disliked: Cleanliness, property conditions & facilities

Meh!

The registration desk area was very dirty, ac didn’t work, door handles were filthy and the whole place smelled like cooking. The lady was nice enough. The room was old and the carpet was awful, the edges haven’t been cleaned for a long time. The bed and towels were clean. the ice machine had mold growing on it. . The outside needs help also. It was quiet which was nice.

Stayed 1 night in Aug 2023

Response from Sam on 1 Sept 2023

Dear Cristina,Thank you for taking time and giving us your feed back, we apologize for not exceeding your expectations. we have addressed all your concerns and we appreciate your feed back.

8/10 Good

James

23 Aug 2023

Liked: Cleanliness, staff & service

Dirty fish tanks in the lobby with smelly goldfish in them. Paper thin walls to overhear your neighbors.

Stayed 1 night in Aug 2023

Response from Sam on 1 Sept 2023

Dear James,Thank you for feed back we appreciate it.regards,

4/10 Poor

William

20 Aug 2023

Disliked: Cleanliness, property conditions & facilities, room comfort

Trashy

Very trashy looking. Extremely poor lighting in the room. Worn and dirty carpet.

Stayed 1 night in Aug 2023

Response from Sam on 21 Aug 2023

Dear william,thank you for taking time and giving us your feed back, we apologize for the discomfort you had during your stay, we have addressed all your concerns, we appreciate your feed back.

6/10 Okay

Verified traveller

Travelled with family

16 Aug 2023

Liked: Staff & service, room comfort

Too expensive for what we got.

My reveiw is tainted because of the price. Im glad i used my past rewards for this, but I felt like i wasted my rewards. I will say that the staff was fabulous, so I feel bad giving a less than great review. The breakfast had potential, but the boiled egs had ice on them and were chalky. Mostly frozen and chalky was a new experience for me. The butter was not spreadable on the toast. I tried multiple things, thinking that it was just an off day. I eventually gave up. My kids had bananas so I guess it was fine. For 140$ it was in rough shape. 90$ would be more reasonable. It seemed that the location services many traveling working men. So maybe that had to do with the price. I hate complaining because i technically did sleep well, and again the staff were very kind. Just not what i expected after paying basically 140$.

Stayed 1 night in Aug 2023

Response from Sam on 16 Aug 2023

Dear Guest,thank you for taking time and giving us your feedback, we apologize for the discomfort you had during your stay. we have addressed all your concerns and we appreciate your feed back.regards,

6/10 Okay

Kimberlee

Travelled with family, Travelled with group

24 Jul 2023

Liked: Room comfort

Disliked: Property conditions & facilities

So So

Check in was good. The gentleman was very nice. Advised were the dog area was,this was a not good part it is on the backside in the alley. The stay was good. Hard to get towels or t.p.. We had a another customer take a picture of our dog peeing on the asphalt and also do not have company over that is not allowed. I was not advised of this and the lady owner was like oh no hour are advised. I was not.there was no fire alarm in the room.

Stayed 6 nights in Jul 2023

Response from sam on 25 Jul 2023

Dear Kimberlee,Thank you for taking time and giving us your feed back , we have addressed all the issues you had mentioned and we appreciate your feed back.

4/10 Poor

Greta

Travelled with family

21 Jul 2023

Disliked: Property conditions & facilities

The reception area was grungy and smelly. The breakfast area was very small. The hallway to the room was also smelly. The clerk was nice and the room itself was clean but with a slight mildew smell. The beds were hard as a rock and the pillows were the size of throw pillows.

Stayed 1 night in Jul 2023

Response from sam on 25 Jul 2023

Dear Greta,Thank you for taking time and giving us your feedback back we appreciate.

4/10 Poor

Cristina

Travelled with family

8 Jul 2023

Disliked: Cleanliness, staff & service, property conditions & facilities

It’s really old

Response from sam on 18 Jul 2023

Dear Cristina,thank you for taking time and giving us, your feed back we appreciate it.

10/10 Excellent

firoz

7 Jul 2023

Stayed 1 night in Jul 2023

Response from sam on 18 Jul 2023

Dear Firoz,Thank you for taking time and giving us a positive feed back and rating 10 . It is always a pleasure to receive positive feedback and it motivates our team, and we appreciate it. and look forward to seeing you again,

2/10 Terrible

Verified traveller

30 Jun 2023

Stayed 1 night in Jun 2023

Response from sam on 3 Jul 2023

Dear Heather,Thank you for taking time and giving us your feed back we apologize for the discomfort you had during your stay we have addressed all the issues and we appreciate your feed back.

6/10 Okay

James

22 Jun 2023

Stayed 1 night in Jun 2023

Response from sam on 24 Jun 2023

Dear james,thank you for taking time and giving us your feed back, we appreciate it.

10/10 Excellent

Chance

Business traveller

19 Jun 2023

Liked: Cleanliness, staff & service, property conditions & facilities

Friendly and attentive staff, clean and well kept room, and convient location for highway access and getting into town.

Stayed 6 nights in May 2023

Response from sam on 22 Jun 2023

Dear Chance,Thank you for taking time and rating us 5 star we at the days inn strive hard to give the best of experience for our customers, your feed back is important for us and we look forward to see you again.

10/10 Excellent

Linda

28 May 2023

Liked: Cleanliness, staff & service, property conditions & facilities

Hostess remarkable. Very patient with a staff member who doesn’t speak English yet.

Stayed 1 night in May 2023

Response from Sam on 28 May 2023

Dear Linda,Thank you for giving us your feed back and rating us 5 star, we appreciate it.we look forward to see you again.regards,

6/10 Okay

Bruce

26 May 2023

Liked: Cleanliness, staff & service

Disliked: Property conditions & facilities

It was clean enough but the room, building very very dated

Stayed 1 night in May 2023

Response from sam on 26 May 2023

Dear Bruce,Thank you for taking time and giving us your feed back, we appreciate it.regards,

2/10 Terrible

Jeffery, Albany

Business traveller

17 May 2023

Disliked: Cleanliness, amenities, property conditions & facilities

The hot tub in room was dirty. The security camera for hallway was plugged into an outlet in my room. The fridge in room didn’t work. For $125 a night you do expect a few things that are normal. When I seen the room it looked like a 70’s room

Stayed 1 night in May 2023

Response from sam on 22 Jun 2023

Dear Jeffrey,Thank you for your feed back, we have addressed all the issues you had mentioned and appreciate your feed back.

8/10 Good

James

11 May 2023

Stayed 1 night in Apr 2023

Response from sam on 22 Jun 2023

Dear james,Thank you for taking time and giving us, your feedback we appreciate it.

6/10 Okay

Samantha

Business traveller

24 Apr 2023

Liked: Cleanliness, amenities, property conditions & facilities

Staff was very friendly and kind. The room was clean. However, the breakfast serving times posted are incorrect. The posted serving time is 6am but the offfice/dinning area was locked at 630am. Asked staff about breakfast and was told its not served until 7am.

Stayed 2 nights in Apr 2023

Response from sam on 24 Apr 2023

Dear Samanths,Thank you for your feed back, just wanted to let you know monday to Friday our breakfast time is 630am to 9.30 am and weekends it is 7am to 10 am. thankl you for your feed back we appreciate.

8/10 Good

Paul

Travelled with family, Travelled with pets

21 Apr 2023

Liked: Cleanliness

Disliked: Amenities

The room was quiet and met our needs. The building is quite dated though and doesn't have great 'curb appeal'. However, the room was a decent size.

Stayed 1 night in Apr 2023

Response from sam on 24 Apr 2023

Dear Paul,thank you for taking time and giving us your feed back, i am glad that the facilities were up to your expectations and we are working on hotel curb appeal during winter we cannot fix it .once gain thank you for your feed back we appreciate it.

2/10 Terrible

MICHAEL

17 Apr 2023

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Room was dirty. Carpet was old and dirty, room was old and run down. Toilet seat was broken. There was no front desk staff to check out early in the morning and I was not forewarned. The entire facilities was dirty and run down.

Stayed 1 night in Apr 2023

Response from sam on 17 Apr 2023

Dear Michael,Thank you for your feed back, we apologize for the discomfort you had during your stay, if you had called the front desk they would have fixed the issues immediately. we are looking into the issues you had mentioned , can you let us know the check in date so that we can narrow down the issues. looking forward to hear from you.

6/10 Okay

Roberta

Business traveller

30 Mar 2023

Disliked: Cleanliness, property conditions & facilities, room comfort

Stayed 1 night in Mar 2023

Response from sam on 31 Mar 2023

thank for taking time and giving us you feed back we appreciate it. we have addressed your concerns. we look forward to see you again.regards,

10/10 Excellent

Ferdinand

20 Mar 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Mar 2023

Response from sam on 17 Apr 2023

Dear Ferdinand,thank you for taking time and giving us your feedback we appreciate it.

2/10 Terrible

Lora

Travelled with family

13 Mar 2023

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

We stood in the lobby for less than a minute and had to leave the smell was horrible!!!!!!!! So we wasted $90 and had to go somewhere else where we wouldn’t get sick!!!

Response from sam on 4 Apr 2023

Ms,Lora,Thank you for taking time and giving us your feed back, we appreciate it.

2/10 Terrible

john, corpus cchristi

7 Mar 2023

Stayed 1 night in Mar 2023

Response from sam on 17 Apr 2023

Dear John,Thank you for taking time and giving us your feed back we appreciate it. we aplogize for the discomfort you had during your stay we have addressed all the issues and we look forward to see you again.

6/10 Okay

Pat

19 Feb 2023

Stayed 1 night in Feb 2023

Response from sam on 21 Feb 2023

Dear Pat,Thank you for taking the time to tell us about your experience at Days Inn by Wyndham Jamestown. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.

8/10 Good

Wendy

25 Jan 2023

Stayed 1 night in Jan 2023

Response from sam on 26 Jan 2023

Dear Wendy,Thank you for taking time and giving us your feed back we appreciate it and look forward to see you again soon.regards,Sam

8/10 Good

Miles

24 Dec 2022

6/10 Okay

Celeste

30 Oct 2022

Liked: Staff & service

Comfortable & friendly. There was an underlying smell(musty or something along those lines in our room) that made it hard for me to breathe..I spoke to the front & they said they would check into it.

Stayed 1 night in Oct 2022

Response from sam on 1 Nov 2022

Dear Celeste,Thank you for taking time and giving us your feed back we appreciate it. we have addressed all the issues you had mentioned and we apologize for the discomfort you had during your stay.Thank you for let us know.

6/10 Okay

Erica, Williston

Travelled with family

23 Oct 2022

Liked: Staff & service

Disliked: Amenities

Check in staff was very friendly. Office/breakfast area smells like dirty fish tanks. Parking is terrible. The room was very spacious, but smelled musty and wet. The window had mold around it. Bathroom fan not adequate to remove the humidity from showering. Had to run the shower for 10 minutes before any hot water came through. Did not stay for breakfast.

Stayed 1 night in Oct 2022

Response from sam on 24 Oct 2022

Dear Erica,Thank you for taking time and giving us your feed back, we apologize for the discomfort you had during your stay, we have addressed all your concerns we appreciate your feed back.regards,shak

10/10 Excellent

Margret

Travelled with family

10 Oct 2022

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We stayed for two nights. Front desk clerk very friendly. The room was very clean along with the entire motel. We would stay again.

Stayed 2 nights in Oct 2022

Response from sam on 23 Oct 2022

Dear Margret, Thank you for taking time and giving us your feed back and rating us 10/10 we appreciate it and look forward to see you again.regards,

2/10 Terrible

Valente

Travelled with family

2 Oct 2022

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Room was disgusting, stains on bed sheets, and pillows

Stayed 1 night in Sep 2022

8/10 Good

Dan

Travelled with family

19 Sept 2022

Liked: Staff & service, amenities, property conditions & facilities

Close to hwy 94 and places to eat & gas up

Stayed 1 night in Sep 2022

Response from sam on 23 Sept 2022

Dear Dan,Thank you for taking time and and giving us your feed back, we appreciate it.regards,

10/10 Excellent

Patrick

6 Sept 2022

Stayed 1 night in Sep 2022

6/10 Okay

Mark

Business traveller

21 Aug 2022

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

good room. inappropriate tv on in lobby

Stayed 1 night in Aug 2022

Response from sam on 22 Aug 2022

Dear Mark,thank you for taking time and giving us your feed back we appreciate it.

2/10 Terrible

Taylor

Travelled with family

8 Aug 2022

Liked: Staff & service

Disliked: Cleanliness, amenities, property conditions & facilities

Do yourself a favor and do NOT book this. The property looks run down but I had hope the room would be updated and clean. The front desk was friendly at check in, but the building has an unpleasant smell. He told us where to go and that they always leave the doors of the room open so not to worry. We drove to our door (it's a motel style) and went inside. Inside there is 2 rooms, 1 door open which was ours. The room looks okay, until you reeeallly look. There was a giant spider web from one bed to the wall. Everything in the bathroom is rusty. The air intake in the bathroom was disgusting. It appears there is mold growing in the bathroom ceiling (maybe why they leave the doors open?). I had a horrible sleep worrying about bed bugs or something similar. It just felt gross in that room. I don't normally review but I would have had a warning instead of assuming a Days Inn would be good. I wish I could attach pictures.

Stayed 1 night in Aug 2022

8/10 Good

Jeff

Travelled with pets, Travelled with partner

29 Jul 2022

Liked: Cleanliness, staff & service, property conditions & facilities

Location looks a bit run down from the outside, but staff was very friendly and the room was clean.

Stayed 1 night in Jul 2022

Response from sam on 29 Jul 2022

Dear Jeff, Thank you for taking time and giving us your feed back we appreciate it.

4/10 Poor

Toby

28 Jul 2022

Disliked: Property conditions & facilities

The bed was comfortable. The whole facility had an overwhelming mildew smell. The shower head barely functioned. The complimentary breakfast started too late, 0700, and had very little to choose from.

Stayed 1 night in Jul 2022

Response from sam on 29 Jul 2022

Dear Toby, Thank you for your feed back we have addressed all the issues we appreciate your fee back.

4/10 Poor

Taylor

26 Jul 2022

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities

Unclean

Room noticeabley smelled very gross when entering. There was shavings left along entire back of sink, hair left in shower and bugs on the carpet. I normally don't leave reviews but this was just obviously not cleaned well. I understand it was cheap but I feel like they should still be clean enough to have no obvious evidence of previous guests.

Stayed 2 nights in Jul 2022

Response from sam on 26 Jul 2022

Dear Taylor, Thank you for taking time and giving us your feed back, we apologize for the discomfort you had during your stay and we have addressed all the issues. we appreciate your feed back.

10/10 Excellent

Hayley

Travelled with family, Travelled with pets

19 Jul 2022

Liked: Staff & service

I was especially impressed with the front desk staff. He was kind and patient and went above and beyond. If you are looking for a "fancy" place- this is not it. If you are looking for a pit stop on a road trip and want safety and a good night sleep- this is perfect!

Stayed 1 night in Jul 2022

Response from sam on 20 Jul 2022

Dear Hayley, Thank you for taking time and giving us your feed back, getting positive review motivates our team and we look forward to see you again.

8/10 Good

Dan

Travelled with family

27 Jun 2022

Liked: Cleanliness, staff & service

Nothing else at this time

Stayed 1 night in Jun 2022

Response from sam, on 5 Jul 2022

Dear Dan, Thank you for taking time and giving us your feed back and giving us positive rating we appreciate it. we look forward to serve you again.

10/10 Excellent

Maricar

10 Jun 2022

Stayed 3 nights in Jun 2022

Response from sam on 11 Jun 2022

Dear maricar, Thank you for your feed back, it is important for us to go beyond guest expecations, we are glad that the facilities were up to your expecations. We look forward to see you soon. regards,

6/10 Okay

Ann

Travelled with partner

1 Jun 2022

Disliked: Property conditions & facilities

This place is adequate. The room was clean enough, but the whole building is lacking in some TLC. If first impressions are important, management could go a long way to help themselves by getting the rotten lemons and cigarette butts out of the planters by the front door, cleaning the glass in the entry doors and sweeping and decluttering the entryway.

Stayed 1 night in May 2022

Response from sam on 9 Jun 2022

Dear Ann, Thank you for taking time and giving us your feed back we have addressed all the issued you had mentioned and we appreciate your feed back and look forward to see you again.

10/10 Excellent

Jeanne, Buckley

Travelled with family

30 May 2022

Liked: Cleanliness, staff & service

Clean, friendly staff, reasonably priced, and convenient location. We will stay again!

Stayed 1 night in May 2022

Response from sam on 11 Jun 2022

Dear Jeanne, thank you for taking time and giving us your feed back and rating us 5 star we appreciate it. your feed back is important to us and it will motivate our team. looking forward to see you again. regards

4/10 Poor

Ayn

Travelled with partner

24 May 2022

Disliked: Cleanliness, amenities, property conditions & facilities

We should have checked the reviews before booking, but assumed because it was a Days Inn it would be comparable to others we've stayed in. The building is an old motel style. The person who greeted us was very friendly. The room wasn't very clean, the curtains had holes in them and the floor felt like it was rotten in one spot. The included breakfast involved the options of raisin bran, fruit loops, brown bananas, white bread and bagels. No milk for the cereal and nobody around to assist. It was overall very disappointing.

Stayed 1 night in May 2022

Response from sam on 13 Jun 2022

Dear Ayn, Thank you for taking time and giving us your feed back, we apologize for the discomfort you had during your stay and we have addressed all the issues you had mentioned once again thank you for your feed back we appreciate it. regards,