Dear Valued Guest, Warmest Greetings from Swiss-Belresidences Kalibata Jakarta, Thank you for leaving us feedback regarding your last visit to our Hotel, we appreciate it. We are glad that you were having a good time here in the Hotel. However, we also noticed that you have experienced uncomfortable situation during your last stay. We realize that our service is still need further improvement, and for the discomfort occured kindly let us extend our apology. We shall take neccessary action to improve our service quality. Your feedback is a motivation for us to do better service in the future. Should you have further plan to visit us soon, please do so, we will be happy to welcome you back to our lovely venue. See you soon. Warmest Regards, Wita Junifah General Manager

Dear Valued Guest, Warmest Greetings from Swiss-Belresidences Klibata Jakarta, We are pleased that you have enjoyed your stay here with us. However, we noticed that you had a little discomfort during your visit, specially about the noise from train station. Should you coming back in the near future, let us suggest you you to request a higher floor room facing the inner complex side, for your restfull stay. Once again, thank you for your feedback, we really appreciated it. Do come back to visit us soon as it has been a pleasure to have you around at the Hotel again. Warmest regards, Wita Junifah General Manager

Dear Mr. Eric, Warmest Greetings from Swiss-Belresidences Klibata Jakarta, We are pleased that you have enjoyed your stay here with us recently. Do rest assured that we will continue to work hard to ensure that our guests get the most out of their time spent here at the Hotel. Once again, thank you for your great star rating and feedback, we really appreciated it. Do come back to visit us soon as it has been a pleasure to have you around at the Hotel again. Warmest regards, Wita Junifah General Manager

Dear Mr. George, Warmest Greetings from Swiss-Belresidences Kalibata Jakarta, Thank you for the review on our Hotel, we highly appreciate your feedback for us. From the 5-star rating and comment given we are glad that you must have enjoyed your stay. Such great feedback may give a boost to our team's motivation. We are proud to be one of the coziest venue in South Jakarta. We thank you for your visit to our Hotel and hope that you will come back here soon. Warmest Regards, Wita Junifah General Manager

Dear Mr. Loke, Warmest Greetings from Swiss-Belresidences Kalibata Jakarta, It is always an excitement to receive feedback from our valued guest like you are. Thank you for the review on our Hotel, we highly appreciate your feedback for us. We are hoping that you've enjoyed your stay with us. However we also realize that we're still far from perfect in service, and we are continue in improving our service to all our guests. We thank you for your visit to our Hotel and hope that you will come back here soon. Warmest Regards, Wita Junifah General Manager

Dear Valued Guest, Warmest Greetings from Swiss-Belresidences Kalibata Jakarta, Thank you for the review on our Hotel, we highly appreciate your feedback for us. From the 5-star rating and comment given we are glad that you must have enjoyed your stay. Such great feedback may give a boost to our team's motivation. We are proud to be one of the coziest venue in South Jakarta. We thank you for your visit to our Hotel and hope that you will come back here soon. Warmest Regards, Wita Junifah General Manager

Dear Mr. Regy, Warmest Greetings from Swiss-Belresidences Kalibata Jakarta, We shal thank you for the review on our Hotel, we highly appreciate your feedback for us. We are glad that our hard work has resulted on you having a good time during your stay. Your kind words are such motivation for our team. We are proud to be one of the coziest venue in South Jakarta. We thank you for your visit to our Hotel and hope that you will come back here soon. Warmest Regards, Wita Junifah General Manager

Dear Ms. Jane, Warmest Greetings from Swiss-Belresidences Kalibata Jakarta, Thank you for the review on our Hotel. We are hoping that you enjoyed your stay, and that your stay was memorable as you are to us. We are always trying to give the best service to all of our guest. However, we are also realized that we are far from perfect, and should there be any inconvenience during your stay, kindly let us apologize. We will proceed your suggestion for the betterment of our Hotel, and thank you for that. We're looking forward to your next visit, and don't forget to bring your family and friends too. Warmest Regards, Wita Junifah General Manager

Dear Mr. Alvin, Warmest Greetings from Swiss-Belresidences Kalibata Jakarta, Thank you for giving us your feedback. It's always an excitement to receive good review from our valued guests, it is truly a perfect motivation for our team. We are happy that our hard work has resulted on you having a good time here in the Hotel. Once again, thank you for your kind feedback. We look forward of having you here, and don't forget to bring along your family and friends. Warmest Regards, Wita Junifah General Manage

Dear Mr. Masaru, Warmest Greetings from Swiss-Belresidences Kalibata Jakarta, Thank you for giving us your feedback. It's always good to receive review from our valued guests, it is a motivation for our team. We are happy that our hard work has resulted on you having a good time here in the Hotel. However, should you feel uncomfortable due to the price of our beverages, we apologize. Thank you for your good suggestion. Once again, thank you for your kind feedback. We look forward of having you here, and don't forget to bring along your family and friends. Warmest Regards, Wita Junifah General Manager

Dear Mr. Valued Guest, Warmest Greetings from Swiss-Belresidences Kalibata Jakarta, We are honored to receive such great review and hereby express our highest gratitude to you. We appreciate your effort to rate our service and we have taken note on all the positive comments given. Thank you for your rating! We hope to see you here sometime soon, and don't forget to bring friends and family! Warmest Regards, Wita Junifah General Manager

Dear Ms. Irma, Warmest Greetings from Swiss-Belresidences Kalibata Jakarta, We are honored to receive such great review and hereby express our highest gratitude to you. We appreciate your effort to rate our service and we have taken note on all the positive comments given. Thank you for the star rating! We hope to see you here sometime soon, and don't forget to bring friends and family! Warmest Regards, Wita Junifah General Manager

Dear Mr. Valued Guest, Warmest Greetings from Swiss-Belresidences Kalibata Jakarta, We are honored to receive such great review and hereby express our highest gratitude to you. We appreciate your effort to rate our service and we have taken note on all the positive comments given. Thank you for your rating! We hope to see you here sometime soon, and don't forget to bring friends and family! Warmest Regards, Wita Junifah General Manager

Dear Mr. Valued Guest, Warmest Greetings from Swiss-Belresidences Kalibata Jakarta, We are honored to receive such great review and hereby express our highest gratitude to you. We appreciate your effort to rate our service and we have taken note on all the positive comments given. Thank you for your rating! We hope to see you here sometime soon, and don't forget to bring friends and family! Warmest Regards, Wita Junifah General Manager

Dear Mr. Jak Jyu, Warmest Greetings from Swiss-Belresidences Kalibata Jakarta, We are honored to receive such great review and hereby express our highest gratitude to you. We appreciate your effort to rate our service, however should there be uncomfortable event during your stay, kindly accept our apology. Thank you for your rating! We hope to see you here sometime soon, and don't forget to bring friends and family! Warmest Regards, Wita Junifah General Manager

Dear Ms. Sarina, Warmest Greetings from Swiss-Belresidences Kalibata Jakarta, We are honored to receive such great review and hereby express our highest gratitude to you. However, we've noticed that you have experienced uncomfortable event during your stay. For that, let us extend our apology, and we will take remedial action to improve our services in the futre. we have taken note on all the positive comments given. Thank you for your rating! We hope to see you here sometime soon, and don't forget to bring friends and family! Warmest Regards, Wita Junifah General Manager

Dear Mr. Valued Guest, Warmest Greetings from Swiss-Belresidences Kalibata Jakarta, We are honored to receive your review and hereby express our highest gratitude to you. We appreciate your effort to rate our service, however we've noticed that you were experiencing discomfort event during your stay and we have taken note on all the suggention given. Thank you for your rating! We hope to see you here sometime soon, and don't forget to bring friends and family! Warmest Regards, Wita Junifah General Manager

Dear Mr. Bobby, Warmest Greetings from Swiss-Belresidences Kalibata Jakarta, We are honored to receive such great review and hereby express our highest gratitude to you. We appreciate your effort to rate our service and we have taken note on all the positive comments given. Thank you for your rating! We hope to see you here sometime soon, and don't forget to bring friends and family! Warmest Regards, Wita Junifah General Manager

Dear Mr. Tunasa, Warmest Greetings from Swiss-Belresidences Kalibata Jakarta, We are honored to receive such great review and hereby express our highest gratitude to you. We appreciate your effort to rate our service and we have taken note on all the positive comments given. Thank you for your rating! We hope to see you here sometime soon, and don't forget to bring friends and family! Warmest Regards, Wita Junifah General Manager

Dear Mr. Valued Guest, Warmest Greetings from Swiss-Belresidences Kalibata Jakarta, We are honored to receive such great review and hereby express our highest gratitude to you. We appreciate your effort to rate our service and we have taken note on all the positive comments given. Thank you for your rating! We hope to see you here sometime soon, and don't forget to bring friends and family! Warmest Regards, Wita Junifah General Manager

Dear Mr. Juares Rizal, Warmest Greetings from Swiss-Belresidences Kalibata Jakarta, We regret to note your concern over incidents that happened during your recent stay with us. Therefore, we have taken the initiative to highlight your comments to all the Team Members concerned to enable remedial actions be taken immediately. And as for any inconvenience caused, let us extend our apology. We shall thank you from the bottom of our hearts for your constructive review. Come back for more soon...we look forward of having you here once again! Warmest Regards, Wita Junifah General Manager

Dear Mr. John, Warmest Greetings from Swiss-Belresidences Kalibata Jakarta, Based on the 4 star rating given and your good review, we are truly happy that our hard work has resulted on you having a good time here in the Hotel, specially during your last visit. We shall thank you from the bottom of our hearts for your kind review. Come back for more soon...we look forward of having you here once again! Warmest Regards, Wita Junifah General Manager

Warmest greeting from Swiss-Belresidences Kalibata, Jakarta. Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! Best regards Reservation Teams

Dear Mr. Shokhrukh, Warmest Greetings from Swiss-Belresidences Kalibata Jakarta, Our heartiest appreciation for your sincere concerns shared herein. We apology for your inconvenience during your last visit. Should you plan on visiting us on soonest future, let us recommend you the room facing swimming pool, for your better restful stay. And as for room rate, if you wish to have breakfast included, you may kindly choose rate that is Room Inclusive Breakfast instead of Room Only rate, we have both rates available at Online Booking. Rest assured, we have also taken all possible measures and reinforced our work process to ensure improvement in our services. We thank you once again for all your comments and wish you the best in your undertakings. Warmest Regards, Wita Junifah general Manager

Dear Mr. Juares Rizal, Warmest Greetings from Swiss-Belresidences Kalibata Jakarta. Thank you for the giving us your review regarding your last stay with us. We glad that you’ve found our hotel is comfortable for your stay. We hope you’ll be experiencing more best memories upon your next future visit. Thank you again for sharing your kind feedback. Warmest Regards, Tedi R. Trilesmana General Manager

Dear Valued Guest, Warmest Greetings from Swiss-Belresidences Kalibata Jakarta, Based on the 5 star rating given and your good review, we are truly happy that our hard work has resulted on you having a good time here in the Hotel, specially during your last visit. We shall thank you from the bottom of our hearts for your kind review. Come back for more soon...we look forward of having you here once again! Warmest Regards, Wita Junifah General Manager

Dear Valued Guest, Warmest Greetings from Swiss-Belresidences Kalibata, Jakarta. Thank you for sharing your experience towards your stay with us. We highly appreciate your feedback, no one is more qualified than our guests to tell us what we can do better. We are happy to know that our services met your expectation, and we assure you that we are always trying to be better and better. Thank you very much. We look forward to welcoming you back to our hotel. Best Regards, Tedi R. Trilesmana General Manager

Dear Valued Guest, Warmest Greetings from Swiss-Belresidences Kalibata Jakarta. Thank you for your feedback. We appreciate it, as we belief that no one is more qualified than our guests to tell us what we can do better. We look forward to welcoming you back to our hotel. Best Regards, Tedi R. Trilesmana General Manager

Dear Mr. Michael, Warmest Greetings from Swiss-Belresidences Kalibata Jakarta. Thank you for sharing your feedback towards your stay at Swiss-Belresidences Kalibata Jakarta. We appreciate your opinion, as we belief that no one is more qualified than our guests to tell us what we can do better. Once again, thank you very much for your kind words. We look forward to welcoming you back to our hotel. Best Regards, Tedi R. Trilesmana General Manager

Dear Valued Guest, Thank you for choosing Swiss-Belresidences Kalibata Jakarta upon your trip. We have read your comments and we appreciate that you took the time to write them. It’s important for us that our guests’ experiences are shared within our team as positive input. Should you coming back to Jakarta, we would be honored to welcome you again. Do not hesitate to share us your preference so that we can recommend you places to go, whether it’s nearest nightlife, shopping centers, or even city tours. We sincerely hope to see you again soon. Best regards, Tedi R. Trilesmana General Manager

Dear Valued Guest, Warmest Greetings from Swiss-Belresidences Kalibata, Jakarta. Thank you for your great feedback and rating towards Swiss-Belresidences Kalibata Jakarta. We appreciate your review and will surely keep it as a boost to our team spirit so that we can be better and better. Thank you very much. We look forward to welcoming you back to our hotel. Warmest Regards, Tedi R. Trilesmana General Manager

Dear Valued Guest, Warmest Greetings from Swiss-Belresidences Kalibata, Jakarta. Thank you for sharing your feedback towards your stay at Swiss-Belresidences Kalibata Jakarta. We highly appreciate it, as we belief that no one is better than our own guests to tell us what we can do to grow. Thank you very much. We look forward to welcoming you back to our hotel. Warmest Regards, Tedi R. Trilesmana General Manager

Dear Valued Guest, Warmest Greetings from Swiss-Belresidences Kalibata Jakarta. We appreciate your feedback. We are open for all guests to give us review and critics in order to grow and serve the guests better and better everyday. However, should you experienced inconvenience experience, allow us to express apology for what has happened. We assure you that this is not standard of our service, and actions has been taken to improve our service in the future. Do not hesitate to come and visit us again. Warmest Regards, Tedi R. Trilesmana General Manager

Dear Mr. Muhamad Khaleel Alyasini, Warmest Greetings from Swiss-Belresidences Kalibata Jakarta. We appreciate your good rating. Do not hesitate to come and visit us again. Warmest Regards, Tedi R. Trilesmana General Manager

Dear Mr. Damian, Warmest Greetings from Swiss-Belresidences Kalibata Jakarta. We thank you and highly appreciate your great review towards our hotel. Your positive feedback surely a boost for the team's spirit to motivate us in serving even better. It's always good to hear how our guest satisfied with our service, however it's indeed our priority to always give the best. Should you have next plan to come and visit us again soon, please do not hesitate to contact me or any of our team members. We are looking forward to welcoming you again to your "home away from home". Warmest Regards, Tedi R. Trilesmana General Manager

Dear Ms. Rohanah, Warmest Greetings from Swiss-Belresidences Kalibata, Jakarta. Thank you for sharing your feedback towards your stay at Swiss-Belresidences Kalibata Jakarta. We appreciate your input, as we belief that no one is more qualified than our guests to tell us what we can do better. We realize that you have experienced inconvenience during your stay, on behalf of the Management, allow me to extend our apology. Should you coming back to visit us, we would be happily suggesting a room at higher floor facing the the complex swimming pool, for your quality rest. Hopefully, there will be no same problem occur. Thank you very much. We look forward to welcoming you back to our hotel. Best Regards, Tedi R. Trilesmana General Manager

Dear Valued Guest, Warmest Greetings from Swiss-Belresidences Kalibata Jakarta. We thank you for your good feedback and rating. We are here to fulfill guests' expectation with best service. Do not hesitate to come and visit us again. Warmest Regards, Tedi R. Trilesmana General Manager

Dear Mr RamzuhriThank you very much for your great review of Swiss-Belresidences Kalibata Jakarta on your recent stay with us.Your review acts as a recommendation to others who wants to find a hotel, meeting room or restaurant especially in Kalibata, Jakarta area.Kind regards,Nungrudin Sukmawati General Manager

Dear Valued Guest, Warm greetings from Swiss-Belresidences Kalibata. Based on the 5 star ratings and your good review towards out Hotel, we are pleased that our hard work has resulted in you having a memorable experience, during your last visit. We appreciate your kind words and hope to see you again in the near future. We look forward to your return to our hotel, an honor to serve you and your family. Kind regards, Wita Junifah General Manager

Dear Mr. Thierry, Warmest Greetings from Swiss-Belresidences Kalibata, So glad we have received review from our guests. We are proud that our hard work has resulted in you having a pleasant stay experience. We always try to provide the best for our guests. However, we also noticed that you felt uncomfortable with the carpet in the room, we have deliver your concern and suggestion to our Managment for futher action. We look forward to seeing you back to stay with us, see you soon! Warm regards, Wita Junifah General Manager

Dear Vaued Guest, Warmest Greetings from Swiss-Belresidences Kalibata. It was such a pleasure to received feedback from our guest. We are happy that our hard work has resulted on you having a good time here in the Hotel during your last visit. We shall thank you from the bottom of our hearts for your kind feedback. Please do not hesitate to contact us again and come back for more soon. We're looking forward to have you back with us again! Warmest Regards, Wita Junifah General Manager

Dear Mr. Su Min, Warmest Greetings from Swiss-Belresidences Klibata Jakarta, We are pleased that you have enjoyed your stay here with us recently. Do rest assured that we will continue to work hard to ensure that our guests get the most out of their time spent here at the Hotel. However, should there be inconveniences during your stay, kindly let us apologize, we will take immediate actions to improve our service. Once again, thank you for your great star rating and feedback, we really appreciated it. Do come back to visit us soon as it has been a pleasure to have you around at the Hotel again. Warmest regards, Wita Junifah General Manager

Dear Valued Guest, Warmest Greetings from Swiss-Belresidences Kalibata Jakarta, We highly appreciate your feedback for us. We are hoping that you've had comfortable stay. However, we apologize for the inconveniences during yoiur stay, specially about the slow service upon check-in and check-out time. Rest assured, we are striving to always improving our service, and therefore we are taking remedial actions to be able to serve better in the future. We thank you for your visit and the feedback given to our Hotel, and hope that you will come back here soon. Warmest Regards, Wita Junifah General Manager

Dear Valued Guest, Warmest Greetings from Swiss-Belresidences Kalibata Jakarta, Thank you for the review on our Hotel, we highly appreciate your feedback for us. From the 5-star rating and comment given we are glad that you must have enjoyed your stay. Such great feedback may give a boost to our team's motivation. We are proud to be one of the coziest venue in South Jakarta. We thank you for your visit to our Hotel and hope that you will come back here soon. Warmest Regards, Wita Junifah General Manager

Yth. Bpk. Sriyanto, Salam Hangat dari Swiss-Belresidences Kalibata Jakarta, Terima kasih telah bersedia meluangkan waktu berbagi pengalaman,suatu kehormatan bagi kami menerima ulasan dari Anda. Sebagai informasi, memang Front Desk kami bekerja 24 jam, dan memang betul cek-in dan cek out dapat dilakukan kapan saja selama waktu tersebut, karena tujuannya adalah mengindikasikan ketersediaan layanan hotel, kapanpun tamu membutuhkan. Akan tetapi, agar tidak rancu mohon dapatnya dipahami, bahwa hal ini berbeda kaitannya dengan perhitungan dalam tarif permalam, atau tarif berdasarkan "jumlah hari tamu menginap". Waktu lazim untuk check-in adalah mulai pukul 2 siang, dan waktu cek-out adalah pukul 12 siang pada keesokan harinya, ini disebut dan terhitung sebagai 1 malam. Oleh karenanya, ada istilah early check-in (cek-in lebih awal), dan late check-out (cek out lebih lambat), hal tersebut merujuk kepada waktu-waktu diluar aturan jam yang telah ditentukan. Pada kondisi ideal, Manajemen akan menagihkan tarif tambahan untuk cek-in awal dan cek-out lambat. Pada kondisi lain, misalkan ada promosi tertentu, Manajemen memberikan bonus bebas biaya untuk cek-out lambat. Demikian aturan cek-in dan cek-out yang lazim dilakukan di Hotel pada umumnya, semoga informasi kami dapat diterima. Sebagai informasi tambahan, ada juga Hotel yang berfungsi sebagai Hotel transit (misal lokasi dekat Airport), yang memberlakukan tarif berdasarkan jam-jam-an. Tentunya, Hotel seperti ini, memiliki peraturan berbeda dengan Hotel pada umumnya. Terima kasih dan sampai jumpa kembali. Hormat kami, Wita Junifah General Manager

Dear Mr. Jong, Warmest Greetings from Swiss-Belresidences Kalibata Jakarta, Thank you for your feedback on our Hotel about your experience of the last visit to us, your comment is important to us. From the 4-star rating and comment given we are glad that you must have enjoyed your stay. Such great feedback may give a boost to our team's motivation. However, we should apologize if the noise from the train station was disturbing your restful sleep. Should you come and visit us again, let us suggest you with higher floor room with pool view, so you will have better stay without the noise. We thank you for your visit to our Hotel and hope that you will come back here soon. Warmest Regards, Wita Junifah General Manager

Dear Mr. Valued Guest, Warmest Greetings from Swiss-Belresidences Kalibata Jakarta, We are honored to receive such great review and hereby express our highest gratitude to you. We appreciate your effort to rate our service and we have taken note on all the positive comments given. Thank you for your rating! We hope to see you here sometime soon, and don't forget to bring friends and family! Warmest Regards, Wita Junifah General Manager