Outdoor pool

Reviews of Doubletree by Hilton Jaipur Amer

5 out of 5
Doubletree by Hilton Jaipur Amer
935 Kukas Delhi Road, Jamwa Ramgarh, Rajasthan

Reviews

8.6

Excellent

Rating 10 - Excellent. 20 out of 35 reviews" "
Rating 8 - Good. 8 out of 35 reviews" "
Rating 6 - Okay. 4 out of 35 reviews" "
Rating 4 - Poor. 1 out of 35 reviews" "
Rating 2 - Terrible. 2 out of 35 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

sushma

Liked: Amenities, property conditions & facilities
Disliked: Staff & service
Great modern, new hotel with incredible views of the mountains. The staff is cold and service in general is poor. Lost bag, after it went through their security and staff was not very helpful in locating. Interesting that it appeared several hours later after speaking with manager and requesting review of security footage.
Stayed 2 nights in Feb 2024

8/10 Good

Jasbir

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

Vinod

Liked: Cleanliness, staff & service, property conditions & facilities
Good Stay.
Stayed 2 nights in Jan 2024

2/10 Terrible

Nishant

Stayed 2 nights in Dec 2023

10/10 Excellent

Shahbaz

Stayed 1 night in Oct 2023

8/10 Good

Tanya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff in the restaurant were incredibly helpful and the food was delicious. Breakfast was amazing and the restaurant itself was tastefully decorated with local artifacts. The hotel is quite a way out of the city, which we knew when booking, so there is not much else around. We enjoyed being away from the bustle of all the traffic.
Stayed 3 nights in Oct 2023

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Marc

Stayed 1 night in Oct 2023

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This place was fantastic with great focus on customer service.
Stayed 2 nights in Aug 2023

10/10 Excellent

Abhishek

Liked: Cleanliness, staff & service, property conditions & facilities
We were well supported by entire staff during our stay. We found them attentive and courteous. Nikhil, Sandeep, Sikander, Meenal. A great team.
Stayed 1 night in Jul 2023

10/10 Excellent

Raghu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2023

10/10 Excellent

Sai

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this place. Staff was very attententive and very welcoming. Buffet was great. Very very happy and very clean hotel.
Stayed 3 nights in Mar 2023

10/10 Excellent

SONIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2023

8/10 Good

Harvinkumar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2022
Response from Sahil on 29 Nov 2022
Dear Guest,Greetings from DoubleTree by Hilton Jaipur Amer!I trust you are keeping well. By virtue of this mail, would like to appreciate your feedback on the overall service experience at the hotel. We are eternally grateful for your noteworthy rating of our services, which goes a long way in reinforcing our service standards.Your compliments will be shared with the team as it will certainly inspire them to constantly work towards delivering the signature Hilton hospitality and exceed expectations of all our guests.We truly value your patronage and look forward to welcome you back at the hotel.Sincerely,Sahil AroraFront Office ManagerDoubleTree by Hilton Jaipur Amer

8/10 Good

Pawan

Stayed 2 nights in Nov 2022

6/10 Okay

Aritra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2022

8/10 Good

Prasad

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean rooms, good food, and nice views from the terrace. Far from city center, takes ~30 min to get to city center with the traffic..
Stayed 2 nights in Jul 2022
Response from Neeraj Maharshi on 16 Jul 2022
Dear Guest, Thank you for staying with us and taking the time to leave a review ! We're thrilled to hear that you loved your experience at DoubleTree by Hilton Jaipur Amer. Making your stay a memorable experience is what we strive to do and what keeps us going. Our hotel aims to deliver a completely unique experience, and we are delighted that we were able to do so. We hope to see you again at our hotel in the near future. Stay safe! Best Regards,

6/10 Okay

Sheetal

Stayed 1 night in Jun 2022
Response from Neeraj Maharshi on 9 Jun 2022
Dear Guest, Warm greetings from Double tree by Hilton Jaipur Amer Thankyou for taking the time to review us. We appreciate your feedback in regards to your experience at our hotel and would like to apologize for any inconvenience caused. We have highlighted the issue to the relevant team members. We appreciate your views and the feedback such as yours that enables us to improve and monitor our quality and operations. We eagerly look forward to hosting you again soon. We hope you have a lovely day ahead! Best Regards,

6/10 Okay

Sulbha

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Stayed 2 nights in May 2022

10/10 Excellent

Ravneet

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We've had the most amazing holiday at this location. The staff are so friendly, attentive and caring. The hotel is very clean, and offers the best amenities. We've genuinely enjoyed the stay, and appreciate the attention to detail, across all departments. Reception staff, housekeeping, restaurant staff and management; everyone has been professional and exceeded expectations. The hotel itself is 25 minutes outside of Jaipur, which is wonderful, because it gives you a break from the hustle and bustle, and noise, of the city. Nestled in the hills, this hotel is the perfect oasis!
Stayed 2 nights in Mar 2022
Response from Neeraj Maharshi on 9 Mar 2022
Dear Ravneet, Thank you for staying with us and taking the time to leave a review ! We're thrilled to hear that you loved your experience at Double Tree by Hilton Jaipur Amer. Making your stay a memorable experience is what we strive to do and what keeps us going. Our hotel aims to deliver a completely unique experience, and we are delighted that we were able to do so. Your words motivate our team members to keep performing at their best, so we sincerely thank you for make our day by leaving this review! We hope to see you again at our hotel in the near future. Stay safe! Best Regards,

10/10 Excellent

Vishawkarma

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable
Stayed 1 night in Dec 2021
Response from Neeraj Maharishi on 4 Feb 2022
Dear Guest, Thank you for sparing your valuable time to share such a wonderful review on your experience with us. We are delighted to know that you enjoyed while staying at Double tree by Hilton Jaipur, your positive feedback will act as source of inspiration for us. Your kind words towards our service and hospitality is highly appreciated and it is our endeavor to deliver the best in class experience, always. We would once again like to thank you for the review and we look forward to welcome you soon again at the DoubleTree by Hilton Jaipur Amer. Best Regards,

10/10 Excellent

PRABHJOT

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2021
Response from Neeraj Maharishi on 20 Jan 2022
Dear Prabhjot, Thank you for staying with us and taking the time to leave a review ! We're thrilled to hear that you loved your experience at Double Tree by Hilton Jaipur Amer. Making your stay a memorable experience is what we strive to do and what keeps us going. Our hotel aims to deliver a completely unique experience, and we are delighted that we were able to do so. We hope to see you again at our hotel in the near future. Stay safe! Best Regards,

10/10 Excellent

Sanjay

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing service! I will stay at Double Tree Jaipur anytime I visit Jaipur.
Stayed 1 night in Dec 2021
Response from Neeraj Maharishi on 20 Jan 2022
Dear Sanjay, Thank you for staying with us and taking the time to leave a review! We're thrilled to hear that you loved your experience at Doubletree by Hilton Jaipur Amer. Making your stay a memorable experience is what we strive to do and what keeps us going. Our hotel aims to deliver a completely unique experience, and we are delighted that we were able to do so. Your words motivate our team members to keep performing at their best, so we sincerely thank you for make our day by leaving this review ! We hope to see you again at our hotel in the near future. Stay safe! Best Regards,

10/10 Excellent

Nitesh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Property
It was great, staff was friendly and caring. Services including food was great. Only thing, I feel they need to improve is, space in the breakfast area, as the current area is small for full occupancy.
Stayed 2 nights in Oct 2021
Response from Neeraj Maharishi on 24 Jan 2022
Dear Nitesh, Thank you for sparing your valuable time to share such a wonderful review on your experience with us. We are delighted to know that you enjoyed while staying at Double tree by Hilton Jaipur, your positive feedback will act as source of inspiration for us. Your kind words towards our service and hospitality is highly appreciated and it is our endeavor to deliver the best in class experience, always. We would once again like to thank you for the review and we look forward to welcome you soon again at the Double Tree by Hilton Jaipur Amer. Best Regards,

4/10 Poor

Ravi

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well below standards
Well below expectations of a 5 star hotel. No requests met on time. Issues with room cleanliness, breakfast availability, breakfast serving, housekeeping.
Stayed 2 nights in Oct 2021
Response from Neeraj Maharishi on 24 Jan 2022
Dear Ravi, Warm greetings from Doubletree by Hilton Jaipur Amer. We are sincerely apologetic about your recent experience with us and would like you to know that this is not the standard that we usually operate at. The comfort and experience of our guests and patrons is of utmost importance to us and we take the feedback given by you very seriously. We assure you that we will look into every point put forth by you in an in-depth manner. Thank you so much for pointing out what we could be doing better. We regret the inconvenience caused to you and hope you would give us another chance to serve you better. Please contact us on dtjaipuramer@gmail.com, so that we can get in touch with you and understand more about your experience and do everything we can to make it better. We eagerly look forward to hosting you again soon. We hope you have a lovely day ahead!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Stay
Stayed 3 nights in Sep 2021
Response from Neeraj Maharishi on 24 Jan 2022
Dear Guest, Thank you for sparing your valuable time to share such a wonderful review on your experience with us. We are delighted to know that you enjoyed while staying at Doubletree by Hilton Jaipur, your positive feedback will act as source of inspiration for us. Your mention of our team members is immensely valued and we shall communicate your kind feedback to the team who shall be immensely delighted to hear of the same. We would once again like to thank you for the review and we look forward to welcome you soon again at the Doubletree by Hilton Jaipur Amer.

10/10 Excellent

Sumit

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great & Comfortable Stay
The Hotel is very Clean and smells and looks fresh. The rooms are very comfortable. The restaurant is also very nice and clean. During these Covid Times, they are taking al precautions to make your stay comfortable and safe. The food is also pretty good at the restaurant with a decent layout during the Buffet spread.
Stayed 1 night in Sep 2021
Response from Neeraj Maharishi on 24 Jan 2022
Dear Sumit, Thank you for sparing your valuable time to share such a wonderful review on your experience with us. We are delighted to know that you enjoyed while staying at Doubletree by Hilton Jaipur Amer, your positive feedback will act as source of inspiration for us. We would once again like to thank you for the review and we look forward to welcome you soon again at the Doubletree by Hilton Jaipur, Amer.

10/10 Excellent

Kshitiz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021
Response from Neeraj Maharishi on 24 Jan 2022
Dear Kshitiz, Thank you for sparing your valuable time to share such a wonderful review on your experience with us. We are delighted to know that you enjoyed while staying at Doubletree by Hilton Jaipur Amer, your positive feedback will act as source of inspiration for us. Your kind words towards our service and hospitality is highly appreciated and it is our endeavor to deliver the best in class experience, always. We would once again like to thank you for the review and we look forward to welcome you soon again at the Doubletree by Hilton Jaipur Amer.

10/10 Excellent

Naman

Stayed 1 night in Sep 2021
Response from Neeraj Maharishi on 24 Jan 2022
Dear Naman, Thank you for sparing your valuable time to share such a wonderful review on your experience with us. We are delighted to know that you enjoyed while staying at Doubletree by Hilton Jaipur Amer, your positive feedback will act as source of inspiration for us. Your kind words towards our service and hospitality is highly appreciated and it is our endeavor to deliver the best in class experience, always. We would once again like to thank you for the review and we look forward to welcome you soon again at the Doubletree by Hilton Jaipur Amer.

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay and economic also yes in starting some issues happeb but staff cover that all things well.Nice place...
Stayed 2 nights in Aug 2021
Response from Neeraj Maharishi on 24 Jan 2022
Dear Guest, Thank you for sparing your valuable time to share such a wonderful review on your experience with us. We are delighted to know that you enjoyed while staying at Doubletree by Hilton Jaipur Amer, your positive feedback will act as source of inspiration for us. Your kind words towards our service and hospitality is highly appreciated and it is our endeavor to deliver the best in class experience, always. We would once again like to thank you for the review and we look forward to welcome you soon again at the Doubletree by Hilton Jaipur Amer.

10/10 Excellent

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
View of the valley was fantastic...
Stayed 1 night in Aug 2021
Response from Neeraj Maharishi on 24 Jan 2022
Dear Guest, Thank you for sparing your valuable time to share such a wonderful review on your experience with us. We are delighted to know that you enjoyed while staying at Doubletree by Hilton Jaipur Amer, your positive feedback will act as source of inspiration for us. Your kind words towards our service and hospitality is highly appreciated and it is our endeavor to deliver the best in class experience, always. We would once again like to thank you for the review and we look forward to welcome you soon again at the Doubletree by Hilton Jaipur, Amer.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Overall it was a good stay.
Stayed 1 night in Jul 2021
Response from Neeraj Maharishi on 24 Jan 2022
Dear Guest, Thank you for sparing your valuable time to share such a wonderful review on your experience with us. We are delighted to know that you enjoyed while staying at Doubletree by Hilton Jaipur Amer, your positive feedback will act as source of inspiration for us. Your kind words towards our service and hospitality is highly appreciated and it is our endeavor to deliver the best in class experience, always. We would once again like to thank you for the review and we look forward to welcome you soon again at the Doubletree by Hilton Jaipur, Amer.

10/10 Excellent

SAMEEP

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I booked the stay for the parents The hotel delighted us with a cake. The stay was perfect and memorable
Stayed 1 night in Jun 2021
Response from Neeraj Maharishi on 24 Jan 2022
Dear Sameep, Thank you for sparing your valuable time to share such a wonderful review on your experience with us. We are delighted to know that you enjoyed while staying at Doubletree by Hilton Jaipur, Amer your positive feedback will act as source of inspiration for us. Your kind words towards our service and hospitality is highly appreciated and it is our endeavor to deliver the best in class experience, always. We would once again like to thank you for the review and we look forward to welcome you soon again at the Doubletree by Hilton Jaipur, Amer.

8/10 Good

SEUNG HOON

Business traveller
Liked: Staff & service, room comfort
Disliked: Cleanliness
전체적으로 무난, 깔끔하나 룸컨디션이 생각보다 별로였음. 샤워실 배수구에 머리카락이 너무 많아 물이 빠지지않았으며 헤어드라이기는 작동하지 않았음. 조식, 석식은 평범. 서비스는 그럭저럭. 출장으로 온다면 나쁘지않으나 가족단위는 글쌔...
Stayed 4 nights in Jan 2024

2/10 Terrible

Andrea

Disliked: Staff & service, property conditions & facilities, room comfort
Did not meet expectations
Room very humid and with unpleasant smell. Shampoo and soap not replaced during the cleaning. We were charged 450 rupees for a bottle of water despite the waiter told us that our rate included soft drinks and water. Definitely not a 5 stars hotel, very disappointing.
Stayed 2 nights in Dec 2023